201 to 225 of 299 Incident Management Jobs in London

final point of escalation for the team Work closely with Vendors and ensure the business is getting value and quality Manage and Oversee Inventory Management and assets Ensure relevant documentation is in place Key Skills and Experience: 2+ years’ experience leading Desktop Support teams Proven track record of improving … technologies support capabilities Experience supporting Mac is a bonus to have Experience with Microsoft Azure Experience with Active Directory and Exchange Strong skills with Incident Management In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising More ❯

final point of escalation for the team Work closely with Vendors and ensure the business is getting value and quality Manage and Oversee Inventory Management and assets Ensure relevant documentation is in place Key Skills and Experience: 2+ years’ experience leading Desktop Support teams Proven track record of improving … technologies support capabilities Experience supporting Mac is a bonus to have Experience with Microsoft Azure Experience with Active Directory and Exchange Strong skills with Incident Management In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising More ❯

Help implement robust observability metrics, logs & traces using our observability tools Guide the team in building automated, self-healing systems Own and evolve our incident response processes, including on-call practices and post-mortem culture Mentor engineers across the organization on best practices in reliability, operational readiness, and scalable … visualization, logging, and tracing Understanding of automation, SDLC, CI/CD pipelines, deployment automation, and blue/green or canary releases Proven experience with incident management, disaster recovery planning, root cause analysis, and post-incident reviews Hybrid working - 1+ days a week in the London office Wellbeing More ❯

engineering, delivery, product, and supplier ecosystems. Key Responsibilities Own the digital operations strategy and ensure performance, stability, and resilience across web, mobile, and account management services. Lead the transition to a brand-new, cloud-native stack (React frontend, iOS/Android apps, Java backend). Build and manage a … DevOps/SRE function focused on observability, automation, and incident response. Define and oversee operational KPIs, release cycles, and incident management workflows. Collaborate closely with engineering, product, and delivery to ensure seamless execution and performance. Manage third-party technology suppliers, ensuring accountability, visibility, and operational alignment. Launch … experience leading digital operations or SRE/DevOps functions in complex, high-scale consumer digital environments. Deep understanding of release lifecycles, observability tooling, and incident command practices. Technical fluency in cloud-native systems, automation, and monitoring across modern web/app platforms. Experienced in cross-functional leadership, including product More ❯

engineering, delivery, product, and supplier ecosystems. Key Responsibilities Own the digital operations strategy and ensure performance, stability, and resilience across web, mobile, and account management services. Lead the transition to a brand-new, cloud-native stack (React frontend, iOS/Android apps, Java backend). Build and manage a … DevOps/SRE function focused on observability, automation, and incident response. Define and oversee operational KPIs, release cycles, and incident management workflows. Collaborate closely with engineering, product, and delivery to ensure seamless execution and performance. Manage third-party technology suppliers, ensuring accountability, visibility, and operational alignment. Launch … experience leading digital operations or SRE/DevOps functions in complex, high-scale consumer digital environments. Deep understanding of release lifecycles, observability tooling, and incident command practices. Technical fluency in cloud-native systems, automation, and monitoring across modern web/app platforms. Experienced in cross-functional leadership, including product More ❯

engineering, delivery, product, and supplier ecosystems. Key Responsibilities Own the digital operations strategy and ensure performance, stability, and resilience across web, mobile, and account management services. Lead the transition to a brand-new, cloud-native stack (React frontend, iOS/Android apps, Java backend). Build and manage a … DevOps/SRE function focused on observability, automation, and incident response. Define and oversee operational KPIs, release cycles, and incident management workflows. Collaborate closely with engineering, product, and delivery to ensure seamless execution and performance. Manage third-party technology suppliers, ensuring accountability, visibility, and operational alignment. Launch … experience leading digital operations or SRE/DevOps functions in complex, high-scale consumer digital environments. Deep understanding of release lifecycles, observability tooling, and incident command practices. Technical fluency in cloud-native systems, automation, and monitoring across modern web/app platforms. Experienced in cross-functional leadership, including product More ❯

influence the "Why" (our outcomes) and the "What" (our platform team roadmap), making sure that is well understood by your engineers. You'll have management responsibility for a team of engineers. You will spend a lot of your time making the "What" a reality, by focusing on the "Who … enhance team performance. Oversee system telemetry, documentation, patching, and proactive infrastructure management. Ensure a balanced approach to quality, tech debt, and roadmap delivery. Support incident management and maintain system reliability. Line manage and support engineers, understanding their strengths, growth areas, and aspirations. Provide feedback, growth opportunities, and maintain … You are delivery-focused, experienced in agile teams, and can create clear delivery plans, ensuring visibility on results, impact, and outcomes. You have strong management experience, overseeing the full employee lifecycle, including recruitment, conflict resolution, performance management, and promotions. How you work At Accurx we believe in making More ❯

Deploy software updates and configuration changes while ensuring system integrity. Analyze logs and application metrics to proactively identify and mitigate potential issues. Participate in incident management, including root cause analysis and post-mortem reviews. Contribute to documentation and knowledge-sharing across support and development teams. Key Requirements: Experience More ❯

goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You’ll Bring: Demonstrable technical expertise at CCNP (ENT/DC/ More ❯

goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You'll Bring: Demonstrable technical expertise at CCNP (ENT/DC/ More ❯

goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You’ll Bring: Demonstrable technical expertise at CCNP (ENT/DC/ More ❯

Delivery Engineer who can demonstrate technical and problem-solving competence and a passion for genuine customer service. The successful candidate will be responsible for: Incident diagnosis (Level 1/2 troubleshooting) and resolution across all Kerv Experience's product and services Service level adherence Continuous customer dialogue during the … incident management process Liaising with third party suppliers and escalations with the in-house development teams Completing customer service/change requests Contributing to the customer knowledgebase Participating in the company on-call rota You will be working as part of a broader team supported by the Service More ❯

the stability, performance, and evolution of our End User Computing services, delivering large enterprise-scale virtual desktop infrastructure (VDI) solutions. Key Responsibilities Team Leadership & Management Lead and manage a blended team of support and delivery engineers, fostering a collaborative and high-performing culture. Provide mentorship, conduct performance reviews, and … solutions using Citrix and VMware technologies. Oversee the implementation of new solutions and upgrades, ensuring alignment with business needs and technical best practices. Support Management Oversee day-to-day support operations, including incident management, ticket queue oversight, and escalation handling. Ensure SLAs are met and service quality More ❯

the stability, performance, and evolution of our End User Computing services, delivering large enterprise-scale virtual desktop infrastructure (VDI) solutions. Key Responsibilities Team Leadership & Management Lead and manage a blended team of support and delivery engineers, fostering a collaborative and high-performing culture. Provide mentorship, conduct performance reviews, and … solutions using Citrix and VMware technologies. Oversee the implementation of new solutions and upgrades, ensuring alignment with business needs and technical best practices. Support Management Oversee day-to-day support operations, including incident management, ticket queue oversight, and escalation handling. Ensure SLAs are met and service quality More ❯

and web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will be responsible for monitoring, incident management, automating deployments, scaling, reliability testing, incident post-mortems, and more. You will work closely with engineering and commercial teams globally to More ❯

dashboards setup (no need for Splunk admin knowledge). Application log analysis skills and prior experience troubleshooting issues in production environments. ITIL, ticket, and incident management skills with relevant work experience. Proactive approach to production issues, including notifying the team about ongoing and potential future issues. Ensuring client … SLAs are met by managing deliverables for critical applications and understanding IT/business SLAs. Collaborating with Development and Level 3 support teams on incident triages, release/change reviews, and application stabilization enhancements. Handling major incidents, engaging relevant teams, creating post-mortems, and ensuring incident closure. More ❯

Key Responsibilities • Perform project work including Patching, Upgrades, Migrations and Installations. • Implement and maintain transport management systems (using Revtrac tool). • Supporting functional teams (Finance and Patient Admin colleagues) and customers • Liaising with internal/external IT teams, external vendors, and hosting providers. • Aiding and assisting our SAP users … and Solution Manager 7.2 • Good knowledge of SAP Security (PKI, trusts, certificates) and Authorisation mechanism. Experience/Requirements - Desirable • Familiarity with IT change and incident management processes (ITIL) • Skills and experience on SAP NW ABAP and Java, Solution manager, ECC, BW, EWM, PI/PO. • Broader technical experience … in a fast-paced environment. • Collaborative mindset, with the ability to build strong relationships and work effectively in a team-oriented environment. • Strong relationship management skills. • Calm under pressure. • Possess a forward-thinking analytical skillset and a proactive approach to problem solving. More ❯

stakeholders to drive security initiatives and strategy • Implement a best practice IT Controls Framework • Act as the security SME across IT, overseeing security operations, incident management and threat detection • Ensure robust third-party security, including commercial agreements • Implement security policies and standards • Manage cybersecurity risks and response to … awareness culture through training and engagement initiatives • Work with auditors to demonstrate control compliance and for remediation activities Candidate requirements • Experience in IT Risk Management, Compliance, Internal Audit or External Audit roles - understanding IT security standards and frameworks • Previous work experience in a regulated Financial Services environment - ideally you More ❯

Work closely with SAP RISE support teams to manage and optimize cloud-hosted SAP systems. Coordinate with SAP for Service Requests, Change Requests, and Incident Management in the RISE framework. Integrate SAP Analytics cloud with S/4HANA Collaborate with application, development, and infrastructure teams for seamless SAP … BTP integration, and hybrid SAP architectures. Hands-on experience in system migrations, upgrades, and cloud-based SAP operations. Understanding of networking, security, and identity management in cloud-hosted SAP landscapes. Ability to coordinate with SAP, cloud providers, and internal IT teams for issue resolution. Experience with disaster recovery and More ❯

domains including infrastructure, code, networking and databases with enough knowledge to be able to fault find and identify the root cause. Core Responsibilities involved: Incident management Application design and development Site reliability (observability, alerting, high-availability, self-healing systems etc.) Database administration Infrastructure provisioning Process automation Respond to … and integrating the software that developers produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Configuration Management - Practice good configuration and source code control of all artefacts The Team As part of the NS&G UK Law Enforcement account, we have More ❯

Analyst to join their team on a contract basis, covering a key team member's leave. This role sits within the Reference Data Product Management group and plays a critical part in ensuring the smooth daily operation of enterprise reference data systems-particularly those supporting the futures markets . … playbook of operational procedures and controls. Collaborate with front and back-office teams to triage and resolve production issues quickly and effectively. Contribute to incident management by capturing and analyzing metadata related to reference data issues. Generate regular operational reports for internal reviews and performance tracking. Partner with More ❯

delivering BTEC programmes at Levels 3 to 5 Subject Expertise: Knowledge and experience in at least two of the following areas: - Cyber Security and Incident Management - Cloud Storage and Collaboration Tools - Networking and IT Service Delivery - Database Modelling - Database Implementation (e.g., MS Access) - Project Management Teaching Qualification More ❯

performing. Estimating, Scoping, and Planning: Own the estimation, scoping, and planning of projects, defining the team's strategy and roadmap. Work closely with product management, leadership, and engineering teams to deliver impactful workstreams. Solve Complex Technical Challenges: Address and resolve complex technical problems, promoting best practices to ensure engineering … a culture of support and collaboration to increase team productivity and growth. Cross-Functional Collaboration: Build strong relationships with cross-functional teams, including product management and leadership, to drive the success of engineering initiatives. Participate in interviewing and hiring to contribute to the growth and success of the team. … Operational Leadership: Ensure operational excellence across the product lifecycle, driving incident management and continuous improvement. Enhance monitoring, observability, and team productivity. Role Requirements: What you need to succeed Technical Expertise: Proficiency in front-end frameworks (REACT preferred), with experience in Typescript (other front-end languages are also valued More ❯

better service to our customers Deliver service/solutions on time, on budget to agreed quality criteria, to gain customer satisfaction Ownership of the incident management, to meet the required SLA's - monitoring and managing the worklist Establish direction for the team based on divisional strategy. Translate into … sectors, from manufacturing to hospitality and from public sectorthrough to retail. We recruit managers and professionals in a wide range of functions, specifically,general management, digital marketing, HR, finance, procurement and supply chain. We have tradedfor over 30 years and have an enviable reputation for delivery, honesty and integrity. More ❯

types. Contribute to the preparation of business requirement documents for developing new features and integrations with new providers. Act as a support agent for incident management through log centralizing services. Requirements Bachelor's degree in a highly quantitative field such as Mathematics, Engineering, Statistics, Finance, Economics, or a More ❯