IT support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation … Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. Ability to manage multiple client requests in a fast-paced environment. … Certifications such as CompTIA A+, ITIL, Microsoft Certified: Fundamentals are a plus. What We Offer: Competitive salary. Ongoing training and certification opportunities. Exposure to varied technologies and industries. An expanding, collaborative and supportive team environment. Cafe On-site parking A full DBS check will be required upon employment for customer requirements. More ❯
WHAT WE’RE LOOKING FOR: Implementation of Single Sign-On (SSO) and Application Registrations. Housekeeping and management of certificates and secrets, including expirations, renewals, and removals. Tenancy-level global M365 configuration and administration, including Entra Connect and Intune. Phased implementation of Conditional Access policy changes, including management of user accounts experience and contribution to communications and training. CoreView Configuration Manager … Apple Business Manager, and Android Enterprise. Management of EntraID services, including EntraID Connect, Entra Cloud Sync, Conditional Access, MFA, App Registrations, SSO, B2B, B2C, and Passwordless authentication. Purview within M365, including Information Protection, Retention, Sensitivity Labels, e-Discovery, and Reporting. Log Analytics administration. Development and management of Logic Apps. M365/Azure API integrations. Education and/or Experience … MFA, Conditional Access, B2B/B2C, and passwordless authentication Intune/BYOD device management , including MAM/App Protection, Apple Business Manager, Android Enterprise Certificate and secret lifecycle management M365 governance & compliance tools (Purview, retention policies, sensitivity labels, e-Discovery) Exposure to automation and API integration (Logic Apps, Power Automate, or similar) Experience in log analytics and reporting within M365More ❯
EUC Engineer - Microsoft, Active Directory, Entra ID, Networking My industry leading client based in London is looking for an experienced EUC Engineer for an initial 6 month contract with the view to extend Please note this role will be fully onsite and will be inside IR35 As a Modern Workplace EUC engineer, you’ll be enabling employees and partners … access applications and data across devices, empowering productivity while maintaining IT governance. Knowledge and Experience Someone with expert knowledge across of at least 3 of the following infrastructure technologies: Microsoft365 platforms including: Exchange Online, Teams, SharePoint. Endpoint Management including Endpoint Privilege Management, Application Delivery (including Win Get deployment), Windows Defender and Autopilot via Microsoft Intune. … Active Directory and Entra ID management including, PKI, conditional access and privileged access management. Enterprise Operating Systems and Databases (e.g. Windows 10/11Desktop and SQL Server). Microsoft Azure including Infrastructure as a Service virtual machines and Azure Firewall. Networking and connectivity (e.g. TCP/IP, DNS, proxies, load balancing, firewalls, switching and routing). Project management tools More ❯
Collaborate with teams to improve workflows and streamline data processes. Provide advanced technical support and act as an escalation point for application-related issues. Support system integrations between Aderant, Microsoft365, and other legal applications. Contribute to the delivery of projects including system upgrades, automation initiatives, and data improvements. Essential Skills & Experience Strong hands-on experience with … independently or collaboratively. Clear communicator with the ability to translate technical solutions for non-technical users. Desirable Skills Experience with Visual Files or other case management systems. Exposure to Microsoft365, SharePoint Online, and Power Platform (Power Apps, Power Automate). Knowledge of Microsoft Azure or other cloud environments. Experience with C#, PowerShell, or other scripting More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
GreatFind Recruitment
Provide on-site first and second-line support across client networks and devices Maintain, configure, and troubleshoot Windows and Mac environments, servers, and Active Directory Support cloud systems including Microsoft365, Google Workspace, and Entra ID Install, update, and maintain hardware and software across multiple sites Manage network equipment and connectivity, diagnosing and resolving faults Support audiovisual … years’ experience in an ICT support role, ideally within the education sector Strong knowledge of Windows Server, Active Directory, Group Policy, DHCP, DNS Good understanding of cloud platforms (Microsoft365, Google Workspace, InTune, Entra ID) Familiarity with networking fundamentals , switches, and topology design Experience supporting MacOS, iOS, and mobile devices Excellent problem-solving skills and a customer More ❯
delivery across modern endpoint environments. You’ll act as the bridge between 1st line, onsite, and infrastructure teams — managing complex technical issues, delivering VIP support, and taking ownership of Microsoft365 and endpoint management tools (Intune, Configuration Manager, Autopilot). This is a hybrid, full-time permanent role offering long-term career development into infrastructure and cloud … What You’ll Do Resolve escalated 2nd line support tickets and maintain strong SLAs Deliver VIP support to senior stakeholders Manage Windows 11 endpoints, Intune, and Autopilot deployments Support M365 apps (Teams, SharePoint, Exchange, OneDrive) Collaborate with the global infrastructure team on automation and cloud projects Maintain technical documentation and knowledge base materials What We’re Looking For Strong experience … in a 2nd line or escalation IT support role Strong Microsoft365 and endpoint management skills Excellent troubleshooting across hardware, software, and networking Hands-on experience with Intune, Configuration Manager & Azure Virtual Desktop Great communicator with a proactive, service-driven mindset IT certifications (e.g. CompTIA, AZ-104, MD-102) are a plus What’s on Offer Up More ❯
City of London, London, United Kingdom Hybrid / WFH Options
TrueNorth®
delivery across modern endpoint environments. You’ll act as the bridge between 1st line, onsite, and infrastructure teams — managing complex technical issues, delivering VIP support, and taking ownership of Microsoft365 and endpoint management tools (Intune, Configuration Manager, Autopilot). This is a hybrid, full-time permanent role offering long-term career development into infrastructure and cloud … What You’ll Do Resolve escalated 2nd line support tickets and maintain strong SLAs Deliver VIP support to senior stakeholders Manage Windows 11 endpoints, Intune, and Autopilot deployments Support M365 apps (Teams, SharePoint, Exchange, OneDrive) Collaborate with the global infrastructure team on automation and cloud projects Maintain technical documentation and knowledge base materials What We’re Looking For Strong experience … in a 2nd line or escalation IT support role Strong Microsoft365 and endpoint management skills Excellent troubleshooting across hardware, software, and networking Hands-on experience with Intune, Configuration Manager & Azure Virtual Desktop Great communicator with a proactive, service-driven mindset IT certifications (e.g. CompTIA, AZ-104, MD-102) are a plus What’s on Offer Up More ❯
Chessington, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
be the go-to expert for infrastructure and application support, working closely with the European IT Manager. You’ll lead and contribute to projects such as cloud migrations and Microsoft365 tenant consolidation, while also ensuring smooth day-to-day operations. Key Responsibilities: Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across … rarely required) Stay ahead of tech trends and recommend improvements What You’ll Bring: Proven experience in a similar senior technical role Strong technical skills in: Azure Windows Server Microsoft365 Intune Networks & Firewalls Familiarity with cloud platforms like Azure and AWS Excellent communication skills – able to engage with both technical and non-technical audiences A proactive More ❯
Product Analyst - Power Platform, M365, SharePoint Stratford London (Hybrid) We re hiring two Product Analysts to enhance collaboration across our organization using Microsoft365 tools. If you're passionate about driving productivity and user adoption through smart tech solutions, this is your opportunity to make an impact. Key Responsibilities: Translate business needs into functional specs and user … and Power Platform tools. Manage product backlogs and assist in release planning. Champion governance and best practices around data security , access control , and content management . Stay current with Microsoft365 updates and recommend new features. Ideal Candidate: Strong communicator with stakeholder management skills. Proven experience with Microsoft collaboration tools . Skilled in business analysis and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Consultant to join a forward-looking organisation as it expands its AI practice. In this client-facing role, you will play a key part in shaping the adoption of Microsoft365 Copilot, Copilot Studio, and related AI solutions, helping organisations unlock real value from emerging technologies. This is a hands-on consulting position where you'll work … for a proactive individual who is eager to progress their career and ready to make a real impact. Key Responsibilities: Partner directly with clients to design, deliver, and embed Microsoft Copilot and Copilot Studio solutions. Translate business needs into AI-powered workflows, agents, and extensions within Microsoft 365. Lead client engagements end-to-end, from scoping and discovery … and best practice recommendations to clients and colleagues. Feed client learning's into the wider AI strategy and go-to-market initiatives. Skills & Experience: Strong hands-on expertise with Microsoft Copilot and Copilot Studio. Proven experience in consulting roles with excellent communication and stakeholder engagement skills. Strong understanding of Microsoft365 and related technologies. Familiarity with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Nigel Frank International
Consultant to join a forward-looking organisation as it expands its AI practice. In this client-facing role, you will play a key part in shaping the adoption of Microsoft365 Copilot, Copilot Studio, and related AI solutions, helping organisations unlock real value from emerging technologies. This is a hands-on consulting position where you'll work … for a proactive individual who is eager to progress their career and ready to make a real impact. Key Responsibilities: Partner directly with clients to design, deliver, and embed Microsoft Copilot and Copilot Studio solutions. Translate business needs into AI-powered workflows, agents, and extensions within Microsoft 365. Lead client engagements end-to-end, from scoping and discovery … and best practice recommendations to clients and colleagues. Feed client learning's into the wider AI strategy and go-to-market initiatives. Skills & Experience: Strong hands-on expertise with Microsoft Copilot and Copilot Studio. Proven experience in consulting roles with excellent communication and stakeholder engagement skills. Strong understanding of Microsoft365 and related technologies. Familiarity with More ❯
A/V systems including video conferencing, projectors, displays, and meeting room setups. Troubleshoot A/V, desktop, and peripheral device issues (laptops, printers, cameras, microphones, etc.). Support Microsoft365 environment – Outlook, Teams, SharePoint, OneDrive, etc. Manage user accounts and permissions via Active Directory . Support device imaging, deployment, and patching using tools such as SCCM … vendors to resolve complex issues promptly. Required Skills & Experience Proven experience in IT Support, Desktop Support, or A/V Support roles. Strong understanding of Windows 10/11 , Microsoft365 , and Active Directory . Hands-on experience with Audio/Visual setup and troubleshooting (Teams Rooms, Zoom Rooms, or similar). Excellent communication and problem-solving More ❯
Windows) via Microsoft365/Intune/Autopilot ; manage updates, encryption, and compliance. Accounts & access: Joiners/leavers, group membership, password resets, basic Entra ID/M365 admin. Printing & scanning: Queue management, drivers, defaults, basic PaperCut admin. Networking basics: First look checks on broadband issues, switch port/VLAN basics; escalate cleanly when needed. Web filtering & safeguarding … tidy documentation others can follow. Sensible boundaries on safeguarding and data protection. Essential skills & experience:- Recent hands-on support in a school or similar user-dense setting. Windows + Microsoft365 admin (Outlook/Teams/SharePoint/OneDrive basics). Intune/Autopilot experience (or equivalent MDM and willingness to learn fast). Printing fundamentals (drivers More ❯
AI to improve productivity and decision-making. The Role We’re looking for an experienced GenAI/Copilot Trainer to design and deliver training that helps government teams adopt Microsoft Copilot and AI tools effectively. You’ll work closely with policy, HR and finance teams, as well as technical specialists, to develop practical learning materials and hands-on sessions … how AI can be safely deployed within large, complex organisations. What You’ll Do Design and deliver engaging training sessions, workshops, and learning resources to upskill government staff in Microsoft Copilot and AI-enabled workflows. Translate complex technical concepts into clear, accessible language for non-technical audiences, including senior civil servants. Work closely with cross-government stakeholders to understand … Copilot, Power Platform, and Copilot Studio , with the ability to design, prototype, and demonstrate Copilot use cases. Familiar with licensing models, governance frameworks, and responsible AI principles within M365 environments. Adept at translating business needs into practical, outcome-focused AI training solutions. This is an initial 12-month FTC , but the scale of the programme means there’s potential for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Cult Furniture
Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/software issues. • Set up and configure laptops, user accounts, and Microsoft365 licences for new starters. • Manage email configurations, security permissions, and shared drives. • Oversee DNS management, domain renewals, and SSL certificates. • Liaise with external IT vendors for … CLI skills. • Experience integrating third-party apps and APIs into Shopify. • Ability to work with and manage external development teams, including understanding version control, branching, and release processes. • Solid Microsoft365 admin skills (Exchange, SharePoint, Teams). • Confident troubleshooting Windows and macOS issues. • Familiarity with DNS management, email routing, and basic networking. Desirable: • Experience with ERP and More ❯
Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/software issues. • Set up and configure laptops, user accounts, and Microsoft365 licences for new starters. • Manage email configurations, security permissions, and shared drives. • Oversee DNS management, domain renewals, and SSL certificates. • Liaise with external IT vendors for … CLI skills. • Experience integrating third-party apps and APIs into Shopify. • Ability to work with and manage external development teams, including understanding version control, branching, and release processes. • Solid Microsoft365 admin skills (Exchange, SharePoint, Teams). • Confident troubleshooting Windows and macOS issues. • Familiarity with DNS management, email routing, and basic networking. Desirable: • Experience with ERP and More ❯
per week, Monday – Friday. Key Duties include: Provide technical support to end-users, expertly troubleshooting hardware and software issues in a timely manner. Supporting environments based on Google Workspace, Microsoft365, Windows, and Smoothwall firewalls. Collaborate with team members to identify recurring issues and develop innovative IT solutions that enhance overall system performance. Maintain and manage IT … can make the appropriate adjustments. Additional keywords: IT Support Engineer, MSP, Managed Services Provider, IT solutions, Technician, 1st Line Support, 2nd Line Support, Technical Support Engineer, Field Support Engineer, Microsoft365, Google Workspace, School IT Support, Helpdesk. This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser. We take your privacy seriously. More ❯
value of their technology investments.You'll work with both their Technology and Business teams to develop custom solutions, streamline workflows, and ensure their systems operate at peak efficiency. Using Microsoft365 PowerPlatform, and Dataverse, you'll deliver practical, high-impact tools that enhance productivity and support the business. What You'll BringProven experience with Microsoft365More ❯
client service. AI and Automation: Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality. System Administration: Act as administrator for key platforms such as Microsoft365, SharePoint, and Salesforce. Cybersecurity & Compliance: Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team. Vendor Management: Serve … deliver IT training, and maintain clear documentation of systems and procedures. About You 8+ years of experience in IT management or a senior technical role. Strong knowledge of cybersecurity , Microsoft365 , and Salesforce (beneficial, not essential) . Excellent problem-solving skills and attention to detail. Confident communicator, able to work independently and manage priorities effectively. Experience in More ❯
The Cloud Support Apprentice will join our Digital Workplace team to gain experience of working in a busy IT Service Desk whilst developing their customer service and Microsoft365 support skills. Role The Cloud Support Apprentice will join our Digital Workplace team to gain experience of working in a busy IT Service Desk whilst developing their customer … service and Microsoft365 support skills. They will be expected to assist in the support of Reed Co-Members in their use of Digital Workplace tools and application to new ways of working. This includes facilitating the remediation of all incidents and fulfilment of all requests that come into IT Support Services, either through delivering technical activities … Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Positive attitude Motivated Passion for ICT Hardware and software Troubleshooting Office365 IT Support Excellent time management Qualifications English GCSE, grade C/4 + (Essential) Maths GCSE, grade C/4 + (Essential) About the Employer REED SPECIALIST RECRUITMENT More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do …/1-day home setup post-probation. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving … you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Nigel Frank International
with internal and client teams to align expectations and define success criteria. 3. Technical Project Delivery Act as the primary client contact throughout project lifecycles. Lead Azure migration and Microsoft365 projects, ensuring accuracy and seamless delivery. Manage engineers and third-party vendors to maintain project quality and integration. Identify and mitigate risks, manage changes, and allocate … project management . Skills and Experience 5+ years' experience managing infrastructure and cloud projects. Proven track record in Azure migration (on-prem to Azure or hybrid). Experience with Microsoft365 , infrastructure refreshes, and cloud transformation. Strong technical understanding of infrastructure, networking, and cloud technologies . Excellent communication , stakeholder management , and time management skills. Certification in PRINCE2 … PMI, or Agile (or equivalent). Microsoft/Azure certifications desirable. Experience in an MSP or consultancy environment. Exposure to automation or SaaS implementation projects. Personal Qualities Client-focused with a strong service orientation. Technically curious, proactive, and solution-driven. Confident decision-maker with excellent leadership and organisational skills. Adaptable and resilient in dynamic environments. What's on Offer More ❯
the IT roadmap, focusing on resilience, user experience, and security. Strengthen cybersecurity and ensure GDPR and ISO 27001 compliance across all systems. Manage user experience and system configurations across Microsoft365, SharePoint, Teams, and integrations with key business platforms such as Salesforce and NetSuite. Maintain and update IT and data protection policies, supporting audits and developing training … risks, performance, and improvement initiatives. About You: 5+ years of experience in IT management or infrastructure roles. Proven experience managing outsourced IT providers or MSPs. Strong technical knowledge of Microsoft365, SharePoint, and Teams admin environments. Solid understanding of ISO 27001, GDPR, and IT governance standards. Excellent communication skills, able to engage both technical and non-technical More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Profile 29
/modelling, preferably using BPMN Strong analytical and problem-solving skills Good organisational skills with attention to detail Ability to work collaboratively in a small team environment Competence with Microsoft365 (especially Excel, PowerPoint, and Word) Interest in digital transformation, case management, and the public sector Must be eligible and prepared to go through SC Security Clearance … this must allow you to work in the UK unrestricted for at least the next 5 years. Profile 29 recruitment keywords: business analyst business analysis process mapping modelling BPMN Microsoft365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance SC DV eDV More ❯
Role: CoPilot Architect Location: London Role Summary As a Senior Architect You will define and drive HCLTech’s strategy for Microsoft365 CoPilot and Agentic AI—serving as the principal architect for our highest-value clients. You’ll craft enterprise-scale CoPilot ecosystems, influence vendor roadmaps with Microsoft and OpenAI, and shape governance and best practices … business cases, ROI models, and adoption roadmaps. b. Lead workshops and steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define … across the Labs. Minimum Qualifications • Experience: 12+ years in enterprise architecture or software engineering, including significant leadership of AI/ML platform initiatives. • Technical Mastery: Hands-on expertise with Microsoft365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce More ❯