26 to 50 of 463 Performance Metrics Jobs in London

support when necessary Collaborate with technical support specialists, support product specialists, and leadership Maintain accurate customer information in CRM systems (Intercom & Salesforce) Meet performance metrics such as response times, resolution rates, and customer satisfaction Continuously update product knowledge and support processes Provide feedback to improve support procedures Requirements … work in a fast-paced environment Ability to work independently and as part of a team Flexibility to work shifts, including weekends and holidays Performance Metrics: Success will be measured by KPIs such as Customer Satisfaction (CSAT & NPS), First Response Time, SLA, and Productivity. Working Hours: This role More ❯

use data and analytic engineering to drive changes across multiple organizations. As a proven senior BI engineer you will: Engineer critical input and output metrics Create performance metrics to measure operational performance, identify root causes and trends, and prescribe action plans for delivery stations around the More ❯

use data and analytic engineering to drive changes across multiple organizations. As a proven senior BI engineer you will: Engineer critical input and output metrics Create performance metrics to measure operational performance, identify root causes and trends, and prescribe action plans for delivery stations around the More ❯

and commercially viable. We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive business performance, high performance culture and a continuous improvement, growth mindset. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is … project closure by reviewing outcomes and confirming deliverables meet quality standards and stakeholder expectations. Evaluate project outcomes and apply continuous improvement practices, such as performance metrics and lessons learned, to enhance future initiatives. Project Management & Execution: Develop detailed project plans outlining scope, goals, timelines, resources, budgets, and risk … setting expectations, addressing concerns promptly, and building strong relationships to foster collaboration and buy-in. Use project management tools to track progress, monitor key performance indicators, and provide regular updates to leadership on milestones and potential challenges. Develop and execute change management strategies with relevant Centre of Expertise to More ❯

collaboration, and innovation. Relationship Management: Cultivate strong relationships with key vendors, acting as a point of contact and fostering collaboration to drive mutual success. Performance Monitoring and Improvement: track performance metrics, monitor vendor performance, and implement continuous improvement initiatives to enhance efficiency, quality, and innovation. Risk … Third Party Administrators in relation to: Transfer Agency Services Middle Office and Custody Services Fund Administration - NAV production, Financial Reporting and Fund Tax Services Performance Measurement and Client Reporting Information Technology Maintain the TPA Due Diligence framework, including but not limited to: Maintain a suitable TPA Meeting Matrix, representing … service level descriptions are in place Assist in the maintenance of internal and TPA risk and controls monitoring: Produce monthly MI reporting on TPA performance Lead meetings with operational team heads to review root cause, corrective and preventative measures relating to incidents Carry out additional duties as assigned What More ❯

collaboration, and innovation. Relationship Management: Cultivate strong relationships with key vendors, acting as a point of contact and fostering collaboration to drive mutual success. Performance Monitoring and Improvement: track performance metrics, monitor vendor performance, and implement continuous improvement initiatives to enhance efficiency, quality, and innovation. Risk … Third Party Administrators in relation to: Transfer Agency Services Middle Office and Custody Services Fund Administration - NAV production, Financial Reporting and Fund Tax Services Performance Measurement and Client Reporting Information Technology Maintain the TPA Due Diligence framework, including but not limited to: Maintain a suitable TPA Meeting Matrix, representing … service level descriptions are in place Assist in the maintenance of internal and TPA risk and controls monitoring: Produce monthly MI reporting on TPA performance Lead meetings with operational team heads to review root cause, corrective and preventative measures relating to incidents Carry out additional duties as assigned What More ❯

collaboration, and innovation. Relationship Management: Cultivate strong relationships with key vendors, acting as a point of contact and fostering collaboration to drive mutual success. Performance Monitoring and Improvement: track performance metrics, monitor vendor performance, and implement continuous improvement initiatives to enhance efficiency, quality, and innovation. Risk … Third Party Administrators in relation to: Transfer Agency Services Middle Office and Custody Services Fund Administration - NAV production, Financial Reporting and Fund Tax Services Performance Measurement and Client Reporting Information Technology Maintain the TPA Due Diligence framework, including but not limited to: Maintain a suitable TPA Meeting Matrix, representing … service level descriptions are in place Assist in the maintenance of internal and TPA risk and controls monitoring: Produce monthly MI reporting on TPA performance Lead meetings with operational team heads to review root cause, corrective and preventative measures relating to incidents Carry out additional duties as assigned What More ❯

external transportation industry. Key job responsibilities Create and manage program and product strategy and roadmap for Operating Expense Reduction Own and deliver on program performance metrics, conduct performance reviews with Leadership team Lead cross-functional teams to achieve roadmap milestones Conduct analysis, effectively communicate complex findings and … analytical approach, deliver findings using data, visualizations, and effective storytelling techniques Create new tools and business processes that simplify, standardize, and enable sustainable growth & performance of this program A day in the life Every day is different as a PM. You'll work independently and collaboratively on projects, which More ❯

and paid channels. They will strategize campaign objectives, target audience segmentation, messaging, and content creation to achieve desired marketing goals. They will analyze campaign performance metrics and key performance indicators (KPIs) and use analytics tools to track metrics such as traffic, conversion rates, engagement metrics … tools and marketing software Basic programming experience in HTML, CSS, JavaScript, SQL, XML Key job responsibilities Create and execute digital marketing campaigns Track campaign performance Design marketing communication Create marketing objectives and ensuring they are SMART (specific, measurable, achievable, relevant, and time-bound) Conducting regular audits Tracking marketing metrics More ❯

reporting for strategic roadmaps by working with business leaders; driving expansion and optimization of new business units in our DSP program. Developing and maintaining performance dashboards with key metrics for review with senior leadership and business teams; synthesizing large quantities of data to help create new, step-change … an ambiguous environment. Bachelor's degree. Excellent verbal/written communication skills. Ability to work across multiple teams to create solutions to monitor business performance and interpret key performance metrics into actionable recommendations. PREFERRED QUALIFICATIONS Experience managing, analyzing and communicating results to senior leadership. AWS Cloud Practitioner. More ❯

Senior Performance Manager, Amazon Shipping Job ID: Amazon EU SARL (UK Branch) Are you interested in creating the future of e-commerce shipping? Do you want to be a part of team building the next $1bn initiative? Our team is changing the way we interact with customers around the … stakeholder management skills to influence stakeholders. We are looking for a highly motivated individual to lead initiatives to optimize delivery speed and order fulfillment performance across logistics operations, driving continuous improvement in customer delivery times and order completion rates. Key job responsibilities Key Responsibilities: • Monitor and analyze end-to … end delivery performance metrics, from order receipt to customer delivery • Track and improve key metrics including on-time delivery, order accuracy, and fulfillment rates • Identify bottlenecks in warehousing, transportation, and last-mile delivery processes • Develop action plans to reduce delivery times and improve order completion rates • Create More ❯

qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/YTD … business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural … Competencies Demonstrate a desire to succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and More ❯

users in order to ensure successful delivery of projects. Develops technical specifications based on user requirements. Troubleshoots existing code issues as needed. Monitors system performance metrics in order to identify areas for improvement. Provides technical guidance and mentorship to junior members of the engineering team. Participates in code More ❯

relationships. Ensure compliance with statutory and contractual obligations. Identify business opportunities and manage subcontractor relationships. Focus on health, safety, and training, creating a high-performance culture. Monitor performance metrics for timely and efficient service delivery. Act as the key technical resource, solving problems and improving service delivery. … while maintaining luxury standards. Manage compliance and audit readiness. Lead teams and ensure adherence to SLAs and KPIs. Foster a collaborative environment to meet performance goals. Manage reactive calls and ensure swift resolution. Oversee subcontractor performance and quality. Provide training and development to team members. Person Specification: Proven More ❯

the development of insights, shape analytical strategies, and promote data-driven decision-making to identify revenue opportunities and optimize performance. Your responsibilities include evaluating performance drivers, analyzing revenue trends, and providing actionable recommendations, collaborating with global teams across Technology, Product, Commercial, Finance, and Machine Learning. Candidates should possess a … teams to deliver impactful results. The ideal candidate combines advanced analytical skills, technical expertise, commercial acumen, excellent communication, and a passion for technology, trading performance analysis, and travel. Key Responsibilities: Conduct detailed analyses to identify performance drivers, providing actionable insights and quantifying their impact on partner growth and … revenue. Develop scalable frameworks, dashboards, and performance metrics to deliver real-time insights and support data-driven decisions. Lead end-to-end analyses to uncover revenue opportunities and develop data-backed business cases for growth. Present complex analyses and strategic recommendations to senior leadership and external partners, translating More ❯

the approval process. Training and Guidance: Provide guidance and training for annual cycle planning preparation, quarterly BCP testing, global employee communications, and help guides. Performance Metrics: Support improvements in case management and performance dashboard metric delivery. Compliance Checks: Perform monthly spot checks of payroll control tools for … SOX countries and five sample countries, capturing analysis and remediation evidence to ensure issues are corrected. Dashboard Monitoring: Monitor the performance dashboard monthly to ensure accurate data reflection per country and resolve any identified issues. Vendor Management: Support vendor performance management, including cost management and performance against More ❯

f/d). This person will play a critical role in the EMEA Sales Operations team. Primary responsibilities include reporting and analysing key metrics of sales performance, using these findings to advise the Sales Leadership Team of one of Splunk EMEA's Divisions, setting the strategic agenda … the high level strategic view with actual deep-dive analysis. Ideal Location: London. Key Responsibilities: Build reporting dashboards and drive analysis to increase the performance access to the business owners Analyse the health of the business and interpret key performance metrics Derive recommendations and craft action plans More ❯

project governance. Monitor project progress and address potential risks proactively. Optimize delivery processes, templates, and best practices to improve efficiency and quality. Establish key performance indicators (KPIs) to measure and improve the success of engagements. Drive continuous improvement initiatives based on performance metrics and customer feedback. Hire … mentor, and develop a high-performance team of consultants, project managers, and technical resources. Conduct performance reviews, provide coaching, and foster a culture of accountability and collaboration. Promote skill development and knowledge sharing across the team. Serve as an escalation point for critical customer issues during project delivery. More ❯

can grow, be their best, be safe, and feel welcome, valued, and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers … and motivate a cross-functional team of machine learning developers, engineers, and domain experts to achieve product milestones. Compute, analyze, and document AI model performance metrics while identifying and implementing strategies to enhance model accuracy and effectiveness. Collaborate with subject matter experts in pre-clinical research, clinical trial … Experience in Confluent Kafka, Mendix, MS Azure stack and Agile tool kits such as JIRA or Azure DevOps. Experience of AI/ML model metrics (e.g., F1 and AI-contents evaluation metrics) including human-in-the-loop (HITL) AI/ML monitoring. Programming experience (R/SQL/ More ❯

infrastructure for large-scale data analysis and machine learning deployment Transform data insights into concrete recommendations for business strategy and product development Develop key performance metrics and create business review presentations using visualization tools Perform in-depth analysis using advanced SQL and Python programming Design and maintain data … R, SAS and Matlab Data infrastructure and automation (such as ETL data pipelines, Redshift, S3, Athena, Glue) Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business PREFERRED QUALIFICATIONS Experience with non-relational databases/data stores (object storage, document or More ❯

type Full time posted on Posted 5 Days Ago job requisition id R About CCH Tagetik : CCH Tagetik, a leading global provider of Corporate Performance Management and financial software solutions, empowers organisations to drive financial intelligence through streamlined processes, modernised data analytics, and integrated solutions. Trusted by over … level client communications and negotiations. Business Development : Identify new business opportunities, drive new client acquisitions, and effectively manage a pipeline of prospective customers. Sales Performance : Oversee and monitor sales performance metrics, ensuring that the team delivers on key performance indicators (KPIs) and revenue goals. Collaboration : Work … leadership roles, with a proven track record of success in enterprise software sales or financial technology solutions. Industry Knowledge : Strong understanding of the financial performance management, budgeting, and planning solutions market, particularly in the UK & Ireland. Leadership Skills : Proven ability to lead, mentor, and inspire a sales team to More ❯

refining effective sales strategies and operational processes. You will be responsible for aligning sales efforts with overall business objectives, driving initiatives that optimize sales performance, and ensuring the commercial team has the necessary tools, resources, and support to achieve their targets. Key Responsibilities Sales Process Optimization: Analyze and implement … positioning to inform the development of targeted sales initiatives and go-to-market strategies. Facilitate and regularly review allocation of sales targets, quotas, and performance metrics with sales leadership Performance Monitoring and Analysis: Collaborate with BI, CRM and data team to design and maintain a comprehensive sales … dashboard and reporting system, tracking relevant key performance indicators (KPIs) (e.g. turnover, active users, revenue etc.) Regularly analyze sales data, identifying trends, patterns, and areas for improvement, and present insights and recommendations to senior leadership and the commercial team. Commission Calculation Work with the departmental data team to retrieve More ❯

refining effective sales strategies and operational processes. You will be responsible for aligning sales efforts with overall business objectives, driving initiatives that optimize sales performance, and ensuring the commercial team has the necessary tools, resources, and support to achieve their targets. Key Responsibilities Sales Process Optimization: Analyze and implement … positioning to inform the development of targeted sales initiatives and go-to-market strategies. Facilitate and regularly review allocation of sales targets, quotas, and performance metrics with sales leadership Performance Monitoring and Analysis: Collaborate with BI, CRM and data team to design and maintain a comprehensive sales … dashboard and reporting system, tracking relevant key performance indicators (KPIs) (e.g. turnover, active users, revenue etc.) Regularly analyze sales data, identifying trends, patterns, and areas for improvement, and present insights and recommendations to senior leadership and the commercial team. Commission Calculation Work with the departmental data team to retrieve More ❯

refining effective sales strategies and operational processes. You will be responsible for aligning sales efforts with overall business objectives, driving initiatives that optimize sales performance, and ensuring the commercial team has the necessary tools, resources, and support to achieve their targets. Key Responsibilities Sales Process Optimization: Analyze and implement … positioning to inform the development of targeted sales initiatives and go-to-market strategies. Facilitate and regularly review allocation of sales targets, quotas, and performance metrics with sales leadership Performance Monitoring and Analysis: Collaborate with BI, CRM and data team to design and maintain a comprehensive sales … dashboard and reporting system, tracking relevant key performance indicators (KPIs) (e.g. turnover, active users, revenue etc.) Regularly analyze sales data, identifying trends, patterns, and areas for improvement, and present insights and recommendations to senior leadership and the commercial team. Commission Calculation Work with the departmental data team to retrieve More ❯

for new products and features. Work closely with product engineering to develop products and with marketing teams to drive adoption. Define and monitor key performance metrics to ensure performance and optimize operational efficiencies. Problem Solving & Strategic Planning: Be comfortable with hands-on, day-to-day problem solving More ❯