76 to 100 of 393 Performance Metrics Jobs in London

effective customer Incident and Problem Management Lead incident resolution to ensure a responsive service Resolve system messaging issues Perform post-incident reviews Maintain metrics and reporting demonstrating operational performance of Incident and Problem Management processes Educate teams on Incident and Problem Management best practices Drive innovation and quality … Optimization Keywords Hard Skills Incident Management Problem Management SQL Query Construction Windows Desktop/Server Environments Internet Information Services (IIS) Post-Incident Review Operational Performance Metrics Continuous Service Improvement Technical Support Azure Experience Soft Skills Effective Communication Collaborative Mindset Emotional Intelligence Flexibility Teamwork Certifications & Qualifications ITIL Certification Industry ...

Description We are seeking a highly skilled Product Owner to lead the development and execution of our Ecommerce roadmap and MarTech capabilities for performance marketing. This role will work closely with the Ecommerce business team and technology teams to deliver data-driven solutions that enhance customer experience and optimize … candidate will have a strong understanding of Ecommerce platforms, that drive subscription services (for finance automation and mailing products), Customer Data Platforms (CDP), and performance marketing technologies, with a proven ability to translate business needs into actionable technical requirements. and payment industry. Your role in our future: Define ...

Insights Solutions Partner closely with Insights & Analytics Leads to deliver against business priorities and strategic objectives. Translate business requirements into high-quality reporting, dashboards, performance metrics and analytical solutions. Ensure delivery teams remain focused on solving business problems rather than simply producing reports. Evolve the Capability … Improve delivery predictability, transparency and stakeholder engagement. Remove barriers to delivery and support effective decision making. Drive continuous improvement through retrospectives, lessons learned and performance measurement. Champion Governance, Quality and Standards Establish and maintain high standards for design, development and deployment. Drive consistency, reuse and standardization across the Insights ...

it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are seeking a Cloud Performance Engineer to work with technology teams across the firm to build high-performance cloud solutions for trading workloads. You will join the Cloud Performance Team … working alongside cloud engineers, software developers, Linux- and network engineers to optimize performance end to end. The ideal candidate draws on experience in cloud technology, systems engineering, networking and automation. What you will do in this role: Design and implement cloud and hybrid cloud architectures for latency-sensitive trading ...

client needs.* **Collaboration:** Work closely with cross-functional teams, including marketing, project management, and service delivery, to ensure seamless execution of sales initiatives.* **Performance Tracking:** Monitor and report on sales performance metrics, providing regular updates to senior management.* **Industry Expertise:** Maintain up-to-date knowledge ...

agile environment Translate business and customer requirements into clear product features, story maps and user stories with robust acceptance criteria and supporting documentation Use performance metrics, analytics and customer feedback to evaluate product effectiveness and identify opportunities for continuous improvement Drive process optimisation across customer journeys by identifying … certification or related Agile qualifications would be advantageous So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to 12% We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance With ...

process models, business workflow diagrams, wireframes, and supporting documentation using tools such as Miro, Visio, Figma, or similar collaboration platforms. Analyse operational and customer performance metrics to identify opportunities for continuous improvement and process optimisation. Promote Agile and collaborative working practices while mentoring junior Business Analysts and contributing ...

resolution. Ensure clear and consistent communication across stakeholders at all levels. Support change management activities including training documentation and user adoption strategies. Report project performance metrics to senior leadership and steering committees. Eligibility Requirements Relevant experience in project management and business analysis within the banking or financial services ...

issue and maintain required documentation to support; driving mitigation plans and coordinating/tracking timely resolution. Reporting and analytics Develop and monitor portfolio performance metrics and dashboards. Produce concise, executive-ready status reports and portfolio KPIs. Process and methodology Champion delivery frameworks such as the JPM PI product ...

territory planning and quota allocationTranslate long-term business strategy into concrete, executable GTM plansDeliver Insight That Drives DecisionsHarness your analytical expertise to assess key performance metrics, create deep-dive analyses, and identify opportunities to elevate the sales organization including building QBR and other executive facing materials. Develop impactful ...

consultative sales process. What you'll do Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain … high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans. Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded. Cross-Functional Collaboration: Work closely ...

Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validationCoach teams in customer-centric product practices including hypothesis development, experimentation, user … trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisionsLeverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve product outcomes. Develop product management capabilitiesCoach Product Managers and Product Owners in product strategy ...

Managers, Product Owners, Engineering, Design, and business stakeholders internally and across our client engagements to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric product practices including hypothesis development, experimentation … offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve product outcomes. Develop product management capabilities Coach Product Managers and Product Owners in product ...

business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening day-to-day reporting, dashboarding … Reporting - Extract, clean and analyse data using SQL, Python and Excel to support reporting, dashboards and insight packs. Track key customer and business metrics such as NPS, engagement, retention, adoption and usage, while ensuring data is validated, consistent and reliable for decision-making. Data Science, Automation and AI Readiness ...

www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening day-to-day reporting … Reporting - Extract, clean and analyse data using SQL, Python and Excel to support reporting, dashboards and insight packs. Track key customer and business metrics such as NPS, engagement, retention, adoption and usage, while ensuring data is validated, consistent and reliable for decision-making. Data Science, Automation and AI Readiness ...

sourcing strategy development, competitive processes (RFPs, RFQs), and supplier selection—to align with business objectives. Optimize total cost of ownership by evaluating commercial models, performance metrics, and risk, while maximizing long-term value through scalable solutions, strong governance, and outcome-based partnerships. Complex Negotiation & Contracting Lead high-stakes … other cross-functional stakeholders. Supplier Relationship Management (SRM) Design and lead a strategic SRM model to govern and strengthen critical supplier partnerships. Drive performance management through regular business reviews, data-driven scorecards, and continuous improvement initiatives focused on quality, cost, delivery, and innovation. Strategic Business Partnership ...

Measure and improve outcomes by defining KPIs such as registration conversion, attendance, engagement, session participation, attendee satisfaction, quality of experience, adoption quality and platform performance; analyse usage data, feedback and event insights to drive continuous improvement and demonstrate ROI. Lead supplier collaboration and integration alignment for attendee-facing technologies … capabilities. Strong stakeholder, supplier and customer success skills, combined with analytical decision-making and the ability to use data, feedback, adoption patterns and event performance metrics to drive continuous improvement and value realisation. To qualify for the role, you must have Relevant experience in product management, product ownership ...

data science and business operations, partnering closely with sales leaders, retail account managers, product teams, and marketing strategists to uncover insights that drive performance across our retail channels. Your work will directly influence how we sell our next-generation wearable products—whether through physical retail stores, e-commerce platforms … cross-functional teams including sales, retail operations, marketing, and product to define high-impact use cases and support data-driven decision-making. Analyze retail performance metrics, including store-level sales, conversion rates, inventory turnover, and customer segmentation. Identify and evaluate growth levers such as pricing strategies, promotional effectiveness ...

including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics … international team and to make a significant impact on JD.com's global presence. Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration ...

considering The Legal Governance and Risk Control Process Outsourcing (LPO) Lead is a Senior leadership role responsible for driving the overall strategy, growth, and performance of LPO services within the organization. This position serves as the primary executive liaison for key clients and internal stakeholders, ensuring delivery excellence, revenue … opportunities for revenue growth and service improvement. Operational Oversight: Provide leadership and guidance to Legal, Risk, Audit Engagement Managers and their teams. Monitor performance metrics, financial targets, and contractual obligations across engagements. Ensure adherence to best practices and continuous improvement in LPO delivery. Risk and Compliance: Oversee risk ...

configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly … meet customers' and own organization's needs; responding quickly to resolve difficult customer situations and regain customer confidence. Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. ...

operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Corporate Affairs Strategy & Execution: Partner to define and implement Corporate Affairs strategies, forecasts, and performance metrics across communications, government affairs, and Impact departments. Operational Excellence: Streamline Corporate Affairs processes, including planning cadences, budget management, headcount planning, and cross … Coordination: Work closely with legal, product, sales, marketing, HR and finance teams to ensure cohesive execution of Corporate Affairs initiatives and realistic commitment setting. Performance Analytics: Monitor Corporate Affairs KPIs, conduct data-driven insights, and recommend adjustments to improve initiative success rates and functional impact. Team Leadership: Contribute ...

issue and maintain required documentation to support; driving mitigation plans and coordinating/tracking timely resolution. Reporting and analytics Develop and monitor portfolio performance metrics and dashboards. Produce concise, executive-ready status reports and portfolio KPIs. Process and methodology Champion delivery frameworks such as the JPM PI product ...

happening and what the business should do as a result. You will: Deliver customer reporting and analysis across key customer health and performance metrics Conduct deep-dive analysis to understand customer behaviour and identify trends and opportunities Work on customer segmentation, profiling and grouping to support better commercial ...

related to search and recommendation, post‐order fund processing, customer service, fulfillment, supply chain, WMS and TMS. Define user lifecycles and user segments, establish performance metrics, and develop a structured framework for measuring product performance. Manage product roadmaps and release milestones, incorporating user insights, industry trends, and data ...