101 to 125 of 167 Problem Management Jobs in London

Capital is urgently looking for a Technical Product Manager to join our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making … Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles • Support the sale of existing Managed Services • Support the delivery teams ...

more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer ...

About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. ...

trusted by leadersand staff. Actively delivers the roll-out and embedding of DataFoundation initiatives in support of the key business programmers. Coordinate the change management process, incidentmanagement and problem management process. Present reports and findings to key stakeholders andbe the subject matter expert on Data Analysis &Design. … initiatives likeCoE, CoP. Mandatory skills: ELT - Master Data Modeling - Master Data Integration & Ingestion - Skill Data Manipulation and Processing - Skill Optional skills: Experience in project management, running a scrumteam. Experience working with BPC, Planning. Exposure to working with external technical ecosystem. Project Description: High Level Objective the business aims ...

/AKS).Improve observability with monitoring, logging and alerting (e.g. Prometheus, Grafana, ELK/EFK, CloudWatch).Embed security best practice: IAM, secrets management, patching, vulnerability remediation and secure configuration.Support incident response and problem management, participating in on-call rotations and post-incident reviews.Collaborate with engineers and stakeholders … Azure DevOps).Solid understanding of SDLC, Git workflows, and automated testing practices.Experience implementing and maintaining compliance-aligned controls (e.g. audit trails, least privilege, change management).Ability to troubleshoot complex production issues and improve system reliability through engineering.Nice to Have Experience with service mesh, API gateways, or platform tooling ...

operational reliability of the company’s GPU‐accelerated HPC infrastructure and lead a team of Operations Engineers. This role combines technical leadership with people management and Agile delivery ownership. The successful candidate will set the vision for operational excellence, manage and develop the internal team, and work closely with … part in implementing and maturing the company’s scaled Agile Framework across Operations Engineering, ensuring alignment, transparency, and continuous improvement. YOUR RESPONSIBILITIES Team Leadership & Management Lead, coach, and develop an internal team of Operations Engineers. Set clear goals, priorities, and expectations for the team. Manage workload and resource allocation ...

Routing over VPN tunnels Support: GRE over IPSEC DMVPN Extranet Connectivity B2B VPN Integrations Coordinate with firewall teams for VPN implementation and troubleshooting. Incident & Problem Management Act as L3 escalation point for critical incidents and major outages. Lead RCA investigations and corrective actions. Provide technical leadership during Severity … CCIE Enterprise Infrastructure CCNP Security CCIE Security Cisco ACI Specialist AWS Advanced Networking Specialty Azure Network Engineer Associate Soft Skills Strong customer and stakeholder management Executive communication skills Major Incident Leadership Problem-solving and analytical mindset Mentoring and coaching L1/L2 engineers Key Deliverables Network Availability > 99.9 ...

/AKS). Improve observability with monitoring, logging and alerting (e.g. Prometheus, Grafana, ELK/EFK, CloudWatch). Embed security best practice: IAM, secrets management, patching, vulnerability remediation and secure configuration. Support incident response and problem management, participating in on‐call rotations and post-incident reviews. Collaborate … . Solid understanding of SDLC, Git workflows, and automated testing practices. Experience implementing and maintaining compliance‐aligned controls (e.g. audit trails, least privilege, change management). Ability to troubleshoot complex production issues and improve system reliability through engineering. Nice to Have Experience with service mesh, API gateways, or platform ...

multi-region environments. Experience should include customer journeys such as: Product discovery and search Basket/cart and checkout Customer journeys Promotions Payments Order management Experience integrating commerce platforms with CMS, PIM, payment, search, promotions, customer and order management systems is highly desirable. DevOps/SRE/Operational … deployment automation Infrastructure and configuration as code Automated unit, integration and regression testing Monitoring, logging, tracing and observability Root cause analysis and problem management Resilience and platform hardening Technical debt management Production debugging Release and rollback strategies Automated operational runbooks Vulnerability remediation Shift-left engineering and continuous ...

high profile client.Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted)The Infrastructure … solutions for networks, firewalls, servers and storage. The ideal candidate will have experience with the UNIX/Linux operating system and exposure to configuration management tools and cloud services.The client trades across Equities, Fixed Income, and FXOn a day to Day basis the Linux Engineer will:Ownership, maintenance ...

help design, implement and maintain the organisation's cyber security capabilities. You will have a broad remit across Microsoft security technologies, identity and access management, vulnerability management, incident response, SIEM/SOAR, threat hunting and cloud security, while also providing security advice to technology projects and supporting security … capabilities. Administer and monitor Microsoft 365 security technologies, including Intune, Entra ID, Defender, Purview, Exchange Online, SharePoint and Teams. Support identity and access management, vulnerability management and security monitoring. Investigate and respond to security incidents, including SIEM/SOAR investigations and advanced threat hunting. Support security reviews, audits ...

Plus BonusQuant Capital is urgently looking for a Product Manager to join our high profile client.The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industryThe candidate should be adept at problem solving through innovation, making confident … Manager will:· Deliver service improvement initiatives to standardize and harden a Managed Services businessIncludes the technical infrastructure, application and Service deliveryDrive capacity and availability management initiativesSupport the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem ...

help design, implement and maintain the organisation's cyber security capabilities. You will have a broad remit across Microsoft security technologies, identity and access management, vulnerability management, incident response, SIEM/SOAR, threat hunting and cloud security , while also providing security advice to technology projects and supporting security … capabilities. Administer and monitor Microsoft 365 security technologies , including Intune, Entra ID, Defender, Purview, Exchange Online, SharePoint and Teams. Support identity and access management, vulnerability management and security monitoring . Investigate and respond to security incidents, including SIEM/SOAR investigations and advanced threat hunting. Support security reviews ...

together global and third-party technology providers.Set and manage SLAs, OLAs and KPIs, ensuring IT performance is aligned with business outcomes.Lead major incident and problem management governance, driving root-cause analysis and continuous improvement.Own the vendor management and multi-supplier governance framework.Take accountability … ensuring the organisation is prepared for disruption.Lead, mentor and develop the IT Service & Operations team, including recruitment, performance and career development.Contribute to the Senior Management Group, helping shape the wider technology operating model and direction of the business.What we're looking forYou'll be a senior IT service leader ...

model access, retrieval tooling, and evaluation workflows, so AI capabilities can move from prototype to production using standard platform patterns. CI/CD, Release Management & Test Automation Implement and maintain pipelines-as-code (e.g., GitHub Actions/Azure DevOps YAML) to established patterns, keeping builds, tests, and deployments reliable … fast. Execute and support release activities, following defined GitOps and change‐management processes. Write and maintain automated tests and quality gates within pipelines. Implement evaluation‐based quality gates for AI systems, including evals‐as‐code, regression suites against golden datasets, and human‐review thresholds where required. Infrastructure as Code ...

have excellent contract job opportunity for Problem Manager role | Remote Purpose Identify and eliminate the underlying causes of incidents, reduce repeat occurrences, and drive service improvement through structured root cause analysis and corrective actions. A person should hold active SC clearance. Contract - 4 to 6 months Location - Remote … attractive pay (inside IR35) Key Responsibilities Own the Problem Management process and governance. Lead Root Cause Analysis (RCA) investigations. Coordinate technical teams to identify underlying causes. Create and manage Problem Records. Identify Known Errors and Workarounds. Track corrective and preventative actions through to completion. Monitor incident trends ...

technologies. Diagnose routing, switching, wireless, and security-related issues. Implement network upgrades, maintenance activities, and infrastructure changes. Perform root cause analysis and contribute to problem management activities. Collaborate with customers, vendors, and internal technical teams to resolve incidents. Ensure infrastructure availability, performance, and operational resilience. Create and maintain … service improvement initiatives and operational best practices. Participate in out-of-hours support activities when required. Maintain compliance with operational processes, SLAs, and change management procedures. Required Qualifications & Skills Minimum 5 years of experience within a Service Desk, NOC, ISP, MSP, or SME networking environment. Strong hands-on experience ...

telemetry to investigate incidents Supporting environments with significant numbers of users, devices, servers or applications Working within structured ITIL/change/incident/problem management processes You'll need Strong, hands-on Microsoft 365 administration experience Strong knowledge of Entra ID, Intune, Exchange Online, Defender and Conditional ...

access-related issues Escalate complex technical issues to Level 2 or Level 3 support teams as required. Follow ITIL-based Incident, Request, and Problem Management processes. Maintain accurate documentation of incidents, root causes, resolutions, and ticket updates. Deliver a high level of customer service through professional and timely … Support, Service Desk, Help Desk, or Technical Support. Basic understanding of Windows operating systems and Microsoft Office Suite. Familiarity with Active Directory, user account management, and access provisioning. Understanding of networking fundamentals, including VPN, Wi-Fi, and LAN connectivity. Experience working with ticketing tools such as ServiceNow, Jira, Freshservice ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

security is designed and implemented into all core IT technologies • Comply with Company polices and procedure processes such as change control and release management • Support the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are applied • Provide … expertise in system administration of Linux and Microsoft technologies, including the patching, securing and monitoring of such systems. • Understanding of CI/CD pipeline management • Detailed knowledge of networking infrastructure, communication protocols and security is desirable • Demonstrable expertise in web delivered application topologies, including IIS and related technologiesThe environment ...

team are responsible to scope and develop efficiencies and improvements throughout their own processes and aid development in wider teams. Main responsibilities The management and control of all defects within the in-house development environments. To own and chair daily defect calls with lead Development, Test and Operational Teams … Customer and third parties and to provide clear minutes and actions. Definition, ownership and management of the Defect Process. Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers. Ensuring all defects are entered ...

Entra ID/Active Directory Experience troubleshooting identity, SSO and MFA issues with good knowledge of OKTA Good understanding of endpoint security and device management Strong networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi and VPN troubleshooting Experience supporting users across multiple locations Experience working with third … party technology suppliers Strong incident ownership and problem-solving skills Excellent communication skills with both technical and non-technical users Ability to prioritise work according to business impact Excellent documentation and knowledge-transfer skills Role Overview The successful candidate will resolve escalated support tickets, troubleshooting hardware, operating systems, applications ...

clean, testable code; create unit and integration tests and support automated CI/CD pipelines.Participate in code reviews, technical design discussions and incident/problem management.Contribute to documentation, operational readiness, monitoring and continuous improvement.Essential Requirements Strong commercial experience with C# and modern .NET (.NET 6+), including asynchronous programming ...