126 to 150 of 167 Problem Management Jobs in London

urgently looking for a Trading Application Engineerto join our high profile client.Our client is and independent research business and a well-known Algo Order Management and Execution Business. They operate as an independent strategic partner to investment businesses by offering insight and guidance through their powerful network of intellectual … exchange links, messaging middleware etc.).Identification and mitigation of risks to service delivery and proactive resolution of issues before they impact service levels.Incident and problem management, including root cause analysis and follow up. Coordination of all relevant parties during client facing outages. Timely escalation of complex issues ...

Specialist Rate: £500 per day Contract Length: 6 Months IR35 Status: Outside IR35 Location: Fully Remote A leading organisation undergoing a significant IT Service Management transformation is seeking an experienced HALO ITSM Configuration Specialist to join their programme team on an initial 6 month contract. This is a fully … hands on experience configuring and administering HALO ITSM • Proven experience delivering ITSM implementations or service transformation projects • Strong understanding of Incident, Request, Change and Problem Management processes • Experience configuring workflows, service catalogues, forms, approvals and SLAs • Excellent stakeholder management and communication skills • Ability to translate business requirements ...

most exciting and stretching periods in our evolution, the Deputy Chief Digital Information Officer will provide day to day operational management and strategic support to the CDIO. This role is essential in leading our Digital & Information Services to ensure that world-class clinical care and the safety … service improvement Provide day-to-day leadership of the Digital & Information Services department, ensuring safe, effective and customer-focused operations. Own operational performance management: service levels, availability, capacity, incident/problem management, demand and prioritisation across the portfolio. Ensure robust operational governance (service reviews, risk and issue ...

most exciting and stretching periods in our evolution, the Deputy Chief Digital Information Officer will provide day to day operational management and strategic support to the CDIO. This role is essential in leading our Digital & Information Services to ensure that world-class clinical care and the safety … service improvement Provide day-to-day leadership of the Digital & Information Services department, ensuring safe, effective and customer-focused operations. Own operational performance management: service levels, availability, capacity, incident/problem management, demand and prioritisation across the portfolio. Ensure robust operational governance (service reviews, risk and issue ...

environments.Key responsibilitiesProvide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments.Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces.Lead technical investigations during major incidents and act as an escalation point for operational issues.Analyse application, infrastructure, database … mobilising, messaging and third-party systems.Work directly with customers during incidents, service reviews and technical workshops.Perform root cause analysis (RCA) and contribute to problem management activities.Develop and implement changes while ensuring technical governance and service continuity.Provide technical leadership and recommendations during service-impacting incidents and customer escalations.About youYou ...

Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. Analyse application … messaging and third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents ...

Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. Analyse application … messaging and third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents ...

resilience, recoverability and cyber hygiene; meet controls for data privacy, confidentiality and regulatory obligations in trading (e.g., REMIT/EMIR, privacy).Drive incident, change & problem management; measure and report service health and user satisfaction.What you bring Deep commodities data knowledge, ideally within energy trading, including ETRM/Endur … backlogs and adoption outcomes that engineering teams can execute.Strong product and technical judgement across modern data platforms, ingestion patterns, APIs, streaming/batch, schema management, CDC, metadata, lineage and data quality, with the ability to assess what good looks like.Experience leading cross-functional product delivery through Product Owners, architects ...

complex hardware, network, and operational incidents Monitor and drive SLA, KPI, and incident resolution performance across IT support services Oversee proactive maintenance, troubleshooting, and problem management activities Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements Maintain and improve support processes, documentation … issues, including GPU‐based systems, fiber networks. Solid understanding of data center operations, server platforms, and enterprise networking principles. Practical experience with IT service management processes (ITIL/ITSM). Basic proficiency with Linux/Unix operating systems and command‐line tools. Proven ability to manage operational KPIs, incidents ...

overall operational stability of software applications and systemsOwn the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams.Define and operationalize standards, reference architectures, and reusable engineering patterns … milestones to risk reduction and resilience outcomes.Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

intersection of operational excellence and engineering craft. You’ll bridge the gap between traditional application support and software engineering by executing scripted remediation, configuration management, feature flag operations, safe, bounded code‐level fixes, and runbook automation — all under clearly defined guardrails. The goal is to reduce unnecessary L3 escalations … feeding back patterns for better parsing and context. Use Heap to triangulate and quantify customer impact (affected flows, cohorts, and volumes) during incidents and problem investigations; incorporate findings into incident timelines and post‐incident reviews. Participate in service onboarding and operability reviews to ensure new and changed services meet ...

implemented into all core IT technologiesComply with Company polices and procedure processes such as change control and release managementSupport the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are appliedProvide out of hours support to major incidents ...

implemented into all core IT technologiesComply with Company polices and procedure processes such as change control and release managementSupport the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are appliedProvide out of hours support to major incidents ...

implemented into all core IT technologiesComply with Company polices and procedure processes such as change control and release managementSupport the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are appliedProvide out of hours support to major incidents ...

part of the team that is responsible for installing, configuring, troubleshooting, and maintaining the Fusion Middleware stack. This includes Oracle Identity Governance, Oracle Access Management, Oracle Enterprise Manager and E-Business Suite.This role can be performed from any major Stantec office location and there is the opportunity to work … mainly remote.Your Key ResponsibilitiesInstallation, configuration and tuning of fusion middleware, WebLogic environments including upgrades of the Fusion infrastructure.Problem management [i.e., problem identification, management and resolution.Conduct migrations by transferring code across test, Quality Assurance (QA), and production environments.Configuration of Lightweight Directory Access Protocol (LDAP) and Single Sign ...

services industry and their IT systems Practical cloud native experience Experience with observability tooling and practices (structured logging, metrics, distributed tracing) and incident/problem management. Work Style/Ways of Working Strong communication skills, ownership mindset, and ability to collaborate across product, engineering, and operations. Commitment to inclusive ...

financial services industry and their IT systemsPractical cloud native experienceExperience with observability tooling and practices (structured logging, metrics, distributed tracing) and incident/problem management.Work Style/Ways of WorkingStrong communication skills, ownership mindset, and ability to collaborate across product, engineering, and operations.Commitment to inclusive teamwork and continuous improvement ...

services industry and their IT systems Practical cloud native experience Experience with observability tooling and practices (structured logging, metrics, distributed tracing) and incident/problem management. Work Style/Ways of Workin g Strong communication skills, ownership mindset, and ability to collaborate across product, engineering, and operations. Commitment ...

Infra Structure alerts and provide 1st level response taking in consideration the applicable EOP and SOP’s. • Executes operational tasks regarding incident and problem management and acting as local Incident Manager when applicable. • Potentially guidance and support of more junior colleagues. • Informs clients, Technical Ops Planning function … line call out support and/or supplier if applicable. • Arranges access requests when applicable and execute a risk assessment. • Provides reporting and documentation management of all site related incidents. What You'll Need• Vocational qualification of a technical nature (qualified electricians are a distinct advantage) • Previous relevant experience ...

will own escalations, coordinate with stakeholders, and drive platform stability across Azure IaaS, PaaS, and DevOps environments. The role emphasizes automation, governance, and proactive problem management to minimize outages and improve service quality for global clients. #J-18808-Ljbffr ...

driven thinking across IT and business stakeholders and mentor junior engineers. You will lead the rollout of Data Foundation initiatives, coordinate change, incident and problem management, and present insights to stakeholders to improve decision making. #J-18808-Ljbffr ...

infrastructure remain controlled, auditable, and reliable.2. Influence Change and Reduce Operational Risk:You'll play a key role in supporting Change, Incident, and Problem Management by ensuring configuration information is accurate and trusted. This enables safer changes, faster troubleshooting, and improved service resilience across customer environments.3. Work Across … Description:As Configuration Manager you would be responsible for maintaining the consistency and integrity system performance, physical, and functional attributes. You will oversee configuration management databases, manage hardware and software baselines, and coordinate change controls to prevent disruptions, ensure compliance, and support seamless deployments.Core Responsibilities:Identification: Categorize, track ...

infrastructure remain controlled, auditable, and reliable. 2. Influence Change and Reduce Operational Risk: You'll play a key role in supporting Change, Incident, and Problem Management by ensuring configuration information is accurate and trusted. This enables safer changes, faster troubleshooting, and improved service resilience across customer environments. 3. … Description: As Configuration Manager you would be responsible for maintaining the consistency and integrity system performance, physical, and functional attributes. You will oversee configuration management databases, manage hardware and software baselines, and coordinate change controls to prevent disruptions, ensure compliance, and support seamless deployments. Core Responsibilities: Identification: Categorize, track ...