126 to 150 of 721 Service Delivery Jobs in London

Head of Claims Operations & Service Delivery

Location
Greater London, England, United Kingdom
Sompo Holdings, Inc. is seeking a Head of Claims Service Delivery in London to lead the end-to-end delivery of claims operations. You will drive service performance, governance, and continuous improvement across the claims lifecycle, partnering with underwriting, finance, IT, and risk teams. The role ...

Data User Apprentice - Service Systems Administrator

Hiring Organisation
Kaplan Financial Ltd
Location
179-191 Borough High St, London, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£26,228 a year
salary while gaining hands-on experience in a professional workplace and studying towards a nationally recognised qualification. Role As a key member of the Service Delivery Operations team, the Service Systems Administrator will provide essential operational support by maintaining accurate and complete data within core Kaplan systems. … processes and carries out timely data entry, supporting our strategy to ensure Kaplan is easy to do busy with. As the Service Systems Administrator, you will: Act as the first point of contact for system queries and issues via Freshdesk Process data and support the production of reports ...

Senior Strategy and Transformation Manager

Hiring Organisation
alterDomus
Location
London, United Kingdom
Salary
£ 70 K
about life at Alter Domus at careers.alterdomus.com Job DescriptionAs the Strategy & Transformation Senior Manager, you will report directly to the Head of Global Client Delivery Strategy & Transformation and drive the development and delivery of strategic priorities and transformation initiatives across Alter Domus' global Client Delivery organization.Working closely … with leadership and operational teams in Client Delivery, Technology, Finance, and the lines of business, you will play a key role in translating our long-term plan into practical initiatives, driving operational excellence, business transformation, process optimization, and service delivery enhancements. You will be a front-runner ...

Senior Director, Field Service

Hiring Organisation
Salesforce
Location
London, United Kingdom
Salary
£ 60 K
right place! Agentforce is the future of AI, and you are the future of Salesforce.Role OverviewSalesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution of Salesforce … Field Service business across enterprise customers, strategic initiatives, and global go-to-market programs.As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service, Agentforce ...

Head of Operations - FinTech

Hiring Organisation
Elliot Marsh
Location
London, United Kingdom
Salary
£ 100 K
acquiring. As a result of continued growth, they are looking to bring on board a Head of Operations to sit across their service and technical delivery teams. Head of Operations – Technical Support – The Role:You will be responsible for their client operations, ensuring an efficient and effective client … service from a technical perspective. The role will report to c-suite and has the potential to manage their overseas operations. You will regularly liaise with their clients, manage the relationship with their ticketing system alongside having an input on wider business operations. Head of Operations – Technical Support ...

Manager, System and Platform Operations

Hiring Organisation
Publicis Media
Location
London, United Kingdom
Salary
£ 80 K
success of the role is to provide a premium customer support experience focused on a “center of excellence” that allows for a full-service delivery support cycle.This role is responsible for managing the Platform Operation Team centralized within a single geo-region, orchestrating the regional teamwork, serving with … design, implement and operate a support model that is fit for purpose for our future.Adopt a “Measure Everything” approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability ...

Networks & Telephony Manager

Location
Greater London, England, United Kingdom
processes are implemented to drive consistent technical network design and architecture processes are in place for the global network and telephony services Planning and Delivery Provide strong governance across Ingenico to all network & telephony services partners involved in delivering network & telephony services to Ingenico Responsible for the delivery … timely and on-budget manner in accordance with agreed ways of working Implement continuous improvements and updated processes and templates into the delivery process Developing and administering the network related budgets under the guidance of Head of Infrastructure & Operations Service Delivery Being directly accountable for the effective ...

Engineering Team Leader

Hiring Organisation
Jones Lang LaSalle
Location
London, United Kingdom
Salary
£ 70 K
brighter way forward. Engineering Team Leader - Mobile Engineering TeamLocationMidlandsRole OverviewThe Engineering Team Leader will oversee and coordinate the mobile engineering team, ensuring efficient delivery of engineering services across multiple client sites within the Midlands region. This role combines technical expertise with people management, requiring strong leadership skills to drive … identifying training needs. Allocate work assignments effectively based on skills, location, and urgency. Foster a collaborative team culture focused on safety, quality, and customer service excellence. Develop Technical Supervisors for cover and support when appropriate through cross-training.Operational Delivery Ensure planned preventative maintenance (PPM) schedules are completed ...

Engineering Team Leader

Hiring Organisation
Integral UK Ltd
Location
London, United Kingdom
Employment Type
Permanent
Engineering Team Leader - Mobile Engineering Team Location Midlands Role Overview The Engineering Team Leader will oversee and coordinate the mobile engineering team, ensuring efficient delivery of engineering services across multiple client sites within the Midlands region. This role combines technical expertise with people management, requiring strong leadership skills … identifying training needs. Allocate work assignments effectively based on skills, location, and urgency. Foster a collaborative team culture focused on safety, quality, and customer service excellence. Develop Technical Supervisors for cover and support when appropriate through cross-training. Operational Delivery Ensure planned preventative maintenance (PPM) schedules are completed ...

Principal Full Stack Engineer - Managed Service

Location
Greater London, England, United Kingdom
award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that … that together, we can achieve incredible things. What sets us apart is how we work. We pride ourselves on having a pragmatic attitude to delivery—we think big, plan practically, adapt quickly, and always focus on results, no matter how complex the challenge. We’re passionate about making great ...

Delivery Manager - Customer Operations

Hiring Organisation
Genius Sports
Location
London, United Kingdom
Salary
£ 45 K
sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.THE ROLE:The Delivery Manager is responsible for the successful planning, execution, deployment, and ongoing operational delivery of Genius Sports products and services for customers. The role owns … customer delivery lifecycle from implementation and go-live through post-launch stabilization, seasonal readiness, and the activation of additional products and services. Working closely with Commercial, Product, Engineering, and cross-functional Operations teams, the Delivery Manager serves as the operational delivery lead for assigned customers, ensuring solutions ...

Customer Success & Onsite Services Manager

Hiring Organisation
Electrosonic
Location
London, United Kingdom
Salary
£ 60 K
PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts.Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence … contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK.Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services Manager drives ...

Director, Technology Operating Model, Technology Strategy and Transformation

Hiring Organisation
Deloitte
Location
London, United Kingdom
Salary
> £ 150 K
retain Tech talent.Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory … change. We orchestrate complex transactions to enable competitive advantage.Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.Connect to your skills and professional experience We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional ...

Data Insights and Performance Partner (2 days hybrid in London Office)

Location
Greater London, England, United Kingdom
Date Interviews commence 09th September 2026 *Visa sponsorship not available for this role* Context of Role At IPPF we work with varying models of service delivery in approximately 151 countries. Funding from donors for the service delivery models is reducing, these models will need to find … with senior non-financial stakeholders to analyze financials/KPIs and convert insights into decisions that maximize profit. Work with each MA to build service‐line P&L accounts on a driver‐based model (price/volume/mix, cost, productivity); model initiatives to accelerate surplus; set MA‐specific ...

Electrician

Hiring Organisation
JLL
Location
London, United Kingdom
Employment Type
Permanent
Salary
£45000 - £55000/annum
responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with ...

Assessments & Exercises Senior Associate

Hiring Organisation
JP Morgan Chase
Location
London, United Kingdom
Salary
£ 80 K
This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments.Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes in large scale organizations. The role involves a high level of stakeholder management ...

Service Owner

Hiring Organisation
Summer Browning Associates
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£NEG Competitive Inside IR35 Day Rate
Service Owner - Digital Workplace & AI Summer-Browning Associates is currently supporting our central government client, who is seeking a Service Owner for an initial 12-month assignment with the option to extend. Location: London | Hybrid The ideal candidate will possess an active security clearance and a proven background … Service Owner Management, complemented by the following valuable skills and experiences: Significant experience as a Service Owner or Deputy Service Owner in cloud transformation programs. A deep understanding of the GDS Service Standard, with a proven track record of successfully guiding services through the Discovery, Alpha ...

Global Operations Manager - Security

Hiring Organisation
SoftwareONE
Location
London, United Kingdom
Salary
£ 100 K
customers. The roleLocation | Open to all SoftwareOne Locations for Internal ApplicationsWe are seeking a Global Operations Manager – Security to connect and strengthen our regional delivery teams across our Security Services portfolio.This is a pivotal role focused on driving consistency, quality, and operational excellence across managed security services globally. … deliver security services—ensuring a seamless, high-quality and resilient experience for our customers and colleagues.Operating at the centre of our global delivery model, you will influence service performance, support continuous improvement, and promote standardised ways of working across regions. This is an opportunity to make a meaningful ...

Senior Account Manager

Hiring Organisation
Hansen Technologies
Location
London, United Kingdom
Salary
£ 80 K
management and customer support processes.In Communications & Media, Hansen works with customers across critical telecom operating domains, including BSS/OSS, customer management, revenue management, service fulfilment, network inventory, CPQ, product catalogue, order management, digital services, network automation and AI-enabled operating model transformation.Why This Role MattersShape the vision. Prove … value. Win confidence.The Senior Account Manager will work with Product Delivery, Finance, and Hansen Management. The SAM proactively manages the client relationship, championing the customer within Hansen, presenting Hansen professionally to the client and being responsible for contract, operational and commercial management.Reporting into VP Sales/Account Mgt. EMEAWhat ...

Data Centre Operations Manager / Data Centre Operations Lead

Hiring Organisation
Bench IT
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
Centre environment. The Data Centre Manager will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre technologies … telecoms cabling infrastructure. Key Responsibilities Leading, managing, and developing a team within a Data Centre environment Ensuring service delivery meets contractual and SLA requirements Managing projects through the full life cycle Applying ITIL processes for service measurement and change management Producing financial and operational reports, including trend ...

Technical Account Manager - Digital Solutions

Location
Greater London, England, United Kingdom
Appvia is a cloud-native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self-service platforms, governance, cost optimisation and AI accelerators. Partnering with public cloud providers, we work across the public and private sector to help customers build modern … cloud platforms, embed platform engineering best practices, improve governance, and optimise costs to unlock developer velocity and accelerate delivery practices that make cloud a competitive advantage. As we continue to grow our client base and support increasingly complex transformation programmes, we are hiring a Client Principal/Technical Engagement ...

Senior Business Intelligence Analyst

Hiring Organisation
National Health Service
Location
London, United Kingdom
Salary
£ 60 K
support services including critical care, imaging, nuclear medicine and pathology.We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions … patient data security and confidentiality Responsibilities towards promoting Equality Diversity and Inclusion EssentialA commitment to promoting equality and diversity in the workplace and in service delivery and developmentTo treat other staff members and patients with respect Person Specification Knowledge and Qualifications EssentialEducated to degree level or equivalentHolds ...

Senior Manager, AI Programme Delivery Lead, AI Scaling and Transformation, Engineering, AI & Data, Technology & Transformation

Hiring Organisation
Deloitte
Location
London, United Kingdom
Salary
> £ 150 K
Type Permanent/FTC Date published 17-Aug-2026 Req # 24437 Job description Connect to your IndustryDo you want to lead the delivery of AI & Data programmes that are shaping the future of Central Government Technology & Transformation: across Central Government, organisations are under increasing pressure to deliver efficient … standards of security, accountability and regulatory compliance. AI and Generative AI have the potential to transform how government operates - from policy development through to service delivery - but require careful orchestration, governance and delivery discipline to succeed in complex, secure environments.That is exactly what you will help ...

Oracle Procurement Operations Support

Hiring Organisation
Public Sector Resourcing CWS
Location
City of London, London, United Kingdom
Employment Type
Contract
financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Provide operational and business process … . Acting as a key point of contact for colleagues and suppliers, the resource will support the resolution of process and workflow queries, maintain service delivery standards, identify and escalate issues, and document end-to-end processes to improve knowledge sharing and operational resilience. As a Oracle Procurement ...

ServiceNow Implementation Specialist

Location
Greater London, England, United Kingdom
productivity and satisfaction for both customers and employees.Your roleTechnical Development - Design and develop solutions for ServiceNow workflow applications, including:Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service PortalTechnology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset … Management (ITAM)Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service DeliveryUser Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfacesConfigure and enhance the Next Experience UI for tailored and seamless interactionsUse UI Builder and Service Portal ...