126 to 142 of 142 Service Delivery Jobs in London

client engagements. The role plays a critical part in cost optimisation, compliance, and commercial accuracy, particularly in supporting sales pursuits, renewals, and ongoing service delivery. Key Responsibilities 1. D365 Licensing Strategy & Advisory Advise on appropriate Dynamics 365 licence selection across modules such as Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and related add-ons. Assess client and internal requirements and recommend licensing scenarios aligned to Microsoft rules and best practice. Support licensing design for new deals, renewals, expansions, and contract changes. Stay current with Microsoft licensing changes, promotions, and CSP policy updates. 2. Sales ...

global structure, the team balances local market needs with a broader international strategy, supporting initiatives across marketing, direct-to-consumer operations, partnerships, and service delivery. About the Role As part of a central portfolio management function, this role supports the delivery of strategic initiatives to ensure alignment, coordination … ensure redesigns align with system implementations, organisational goals, and business strategy Define project approach, including planning, deliverables, timelines, and dependency management to support successful delivery Develop and manage change management activities, including stakeholder impact assessments, communications, training plans, readiness assessments, and adoption tracking Facilitate workshops and stakeholder sessions ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

Foundation Trust is Europe's largest Oncology Centre with sites in Chelsea, Sutton and Cavendish Square . The Diagnostic Imaging department provides an essential service to the Trust which includes CT, MRI, Mammography, Ultrasound, Nuclear Medicine, PET, digital Interventional service and CR general X-ray, all of which … imaging IT systems in the clinical environment, working closely with the Trust's IT provider and third party suppliers to maintain effective service delivery. The post holder will have a key role in supporting the PACS and Radiology IT Systems Manager in projects to integrate new imaging equipment, perform ...

looking for an experienced Delivery Manager with a strong retail background to support two parallel initiatives within a fast-paced, complex environment. This role suits someone comfortable working at the intersection of people, process and technology, and who can bring structure and momentum to evolving programmes of work. … Role You'll be responsible for driving delivery across two key workstreams, working closely with engineering teams, business stakeholders and third-party partners to ensure outcomes are achieved smoothly and sensitively. Key Responsibilities Delivery leadership across multiple initiatives, ensuring clear plans, dependencies and milestones are in place Working ...

their cyber security posture in alignment with cybersecurity posture aligns with industry best practices and regulatory requirements. Security Principals lead the day-to-day delivery and growth of Solutions Consulting engagements for large, complex organizations. They drive material business cases that generate significant, transformational work. This requires building strong … security solutions. You will drive innovation, oversee complex projects, and serve as a subject matter expert on cybersecurity practices and emerging threats. Key Engagement Delivery Responsibilities: Develop and execute strategies to enhance the customer’s prevention, detection, response, and recovery measures. Lead and mentor a team of cybersecurity professionals ...

resilience and digital capabilities. Oversee large-scale process optimization efforts, leveraging data analytics, automation, and Lean Six Sigma principles to eliminate inefficiencies and enhance service delivery. Partner with IT, Digital Banking, and Operations to implement omnichannel customer experiences that enhance engagement and drive market differentiation. Lead platform modernization efforts … banking institutions Strong banking domain expertise across multiple functions (operations, digital, risk, technology, etc.) Demonstrated leadership of large-scale enterprise transformation programs Hands-on delivery experience, not purely PMO or governance roles Strong stakeholder engagement experience with executive leadership in banking environments Requirements Bachelor degree in the field ...

downstream systems. Lead the implementation of new systems and enhancements, including developing project roadmaps and budget proposals to support strategic initiatives and optimise service delivery. Support the design and delivery of timely, accurate management information and financial reporting, enabling senior leadership to make informed decisions. Produce both regular ...

domains. BFSI: AML/KYC operations, transaction monitoring, regulatory reporting, risk & compliance managed services. Retail/Energy/Regulated Commercial: Customer operations, analytics-led service optimisation, data-driven managed services. Engagements consistently combined operations, data, AI and offshore delivery, positioned as outcome-based managed services, not staff augmentation. … Retail Banking: Digital operations, customer onboarding, CRM-led service transformation with offshore delivery components. A blend of outcome-based managed services, delivery and staff-augmentation deals. Kindly reply with your resume to Email- jnehru@nam-it.com ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working … experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities Providing 1st and 2nd line support across multiple client environments Logging, managing and resolving tickets through a PSA system Supporting Microsoft ...

Division is undergoing an exciting transformation. We’ve recently upgraded from Idox Uniform to a modern, cloud-based platform – Idox Cloud – to enhance our service delivery. However, the new system offers limited built-in reporting capabilities, and we need a skilled Data Analyst to help us unlock its full … reports and interactive dashboards in Power BI, including KPI reporting. Extract, clean, and analyse datasets to uncover trends, patterns, and actionable insights. Collaborate with service managers to provide data-driven recommendations that improve decision-making and operational efficiency. Champion a data-driven culture, ensuring accurate and meaningful reporting across ...

meaningful data, research and performance insights to support evidence based decision making across the Council. You will work closely with senior managers and service areas, particularly within Children's Services and Education, to analyse performance data, identify trends, and support improvements in service delivery. The role will also … Analyse performance management data to identify trends, issues and areas for improvement across council services. Develop and monitor performance indicators and targets to support service improvement. Provide clear and accurate management information to senior leadership and service managers. Support needs assessments and research activities to help the council ...

secure new merchant partnerships with digital-first mid-market and enterprise businesses where the primary revenue is derived from online content, software, or service delivery. Full-Cycle Sales Ownership: Employ a strategic, hunter-minded approach to build and manage a robust pipeline. Navigate complex sales cycles from prospecting … specifically targeting mid-market and lower-enterprise, digital-first companies. Deep understanding of the payment, operational, and growth challenges specific to digital content and service businesses (e.g., optimizing recurring billing, managing global payouts). Demonstrable experience selling complex solutions to monetization leads, heads of finance, or technical decision-makers. ...

internal and external network to support tendering and business development objectives. Manage third-party and supply chain relationships to ensure cost-effective and efficient service delivery. Identify opportunities to gain competitive advantage through service excellence. Lead handover of successful bids to delivery teams, ensuring full knowledge transfer … subject matter expert, supporting project teams with technical guidance where required. Gather and share customer feedback, staying informed on market trends to support service development. Ensure effective use of internal communication systems, including email management and document control. Represent the organisation at industry events and in client interactions. Uphold ...

Role Overview We are looking for a technically-rooted delivery professional who has naturally evolved into a client-facing, commercially aware role. This individual will sit at the intersection of technology and business, owning client engagements end-to-end, from scoping and SoW definition through to delivery and sign-off. Core Experience Proven track record in tech consulting, managed services, or professional services delivery Strong experience writing and managing Statements of Work (SoW), including defining upper and lower deliverable boundaries Client-facing delivery management, owning relationships, expectations, and outcomes Working with associate or contractor ...

partnerships. This includes direct involvement in tag-based and Prebid.js integrations, server-to-server connections, and the resolution of complex technical issues impacting ad delivery and monetization, along with partnering with campaign managers and traders to ensure a seamless demand connectivity. The role provides end-to-end accountability across … delivery pipeline. You will play a central role at the intersection of AdOps, engineering, and commercial teams, ensuring Mobkoi's premium creatives are accurately delivered and tracked across programmatic supply paths. The role requires deep technical knowledge of the adtech ecosystem, strong stakeholder communication skills (internal and external ...

year - Pension scheme: a company-wide contributory pension scheme. - Market-beating protection: We care about looking after our team. You will receive death-in-service insurance and access to not one but two private healthcare schemes that include health, dental, mental wellbeing support and more. - Regular social events: Were … Team: Provide direct leadership to the Customer Success Managers, coaching them to develop a more commercial "ear" for opportunities while maintaining excellent service delivery. 2. Ensure Delivery Excellence: Monitor customer health scores and platform usage data to identify risks early. You will ensure the team is proactive ...