126 to 150 of 607 Service Delivery Jobs in London

quartered in the City of London, with offices in Shanghai and Thessaloniki, Travelfusion is a fast-growing, dynamic travel technology business. The Operations and Service Delivery role encapsulates the responsibilities for overseeing the day-to-day bookings support operations, handling efficient and smooth processing of client enquiries, optimises … performance through well defined metrics and processes and ensures a seamless customer experience. Closely works with Operations, Product and Engineering teams to improve the service flow and delivery targets of a 24x7 booking operations call centre team. Operations Management: Oversee the day-to-day booking support operations, ensuring ...

seeking a Service Delivery Manager to govern managed services across assigned accounts, ensuring delivery aligns with contracts, SLAs, and business outcomes. The role blends financial accountability, service performance, and customer relationship leadership, working with internal teams to drive continuous improvement. You will oversee incident, change … problem management, produce insightful reports, and help drive service-led growth while maintaining strong stakeholder engagement and #J-18808-Ljbffr ...

client organization, generating results that allow our clients to thrive. What You'll Do As the Product Owner for the Frontier Self-Service Experience Platform, you will own the product vision and strategy for a platform that starts as Tech@BCG's browsable front door — the single place colleagues … work seamlessly together to make that journey real, rather than treating the front-end experience and the operations behind it as separate problems. Beyond service delivery, the platform is also where Tech@BCG showcases the value it brings to the firm, surfacing thought leadership, technical innovation, and Tech ...

Role Overview Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution of Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global … market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service, Agentforce, AI-driven operations, scheduling optimization, asset management, and mobile workforce solutions. ...

including those at nation-state level. This company is looking for a Cyber Services Director to lead its Managed and Professional Services function, driving service excellence, customer success, and operational performance. The role offers the opportunity to lead a high-performing cyber services organisation, work closely with senior leadership … business. Responsibilities Lead and develop multi-disciplinary teams across Managed Services, Professional Services, Customer Success, Project Management and Internal IT. Own the successful delivery of approximately £12m in cyber services revenue. Drive customer retention, service quality, profitability and operational excellence. Build trusted relationships with CISOs, IT Directors ...

Essential Proven experience delivering complex IT infrastructure, datacentre, platform, network or software projects within large-scale enterprise environments. Strong understanding of project and product delivery methodologies, with practical experience operating within hybrid Agile and Waterfall delivery frameworks. Experience using delivery and project management tooling such as Jira … Confluence and reporting products to manage plans, dependencies, risks, governance and delivery reporting. Excellent verbal and written communication skills, with the ability to communicate effectively at all levels, including project teams, stakeholders, customers and senior leadership teams. Strong leadership and team management capability, with experience leading multidisciplinary teams across ...

place! Agentforce is the future of AI, and you are the future of Salesforce. Role Overview Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go‐to‐market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field ...

Client Integration Specialist (German Speaking) How You’ll Make an Impact At Epsilon, our Platform Delivery teams are essential to maintaining the reliability, stability, and flawless functioning of our production systems and offerings. Our dedication to excellence ensures that our customer support is second to none, crafting a "center … excellence" for comprehensive service delivery support. Your role will be integral in guaranteeing smooth user transitions and continuous happiness with our technology platform. By providing expert onboarding support and ongoing assistance, you will improve user engagement, overcome technical challenges, and passionately advocate for user needs. As a Client ...

Methods is seeking a Service Delivery Manager to oversee day-to-day customer engagement and delivery of high-quality services within defined support contracts. You will interact with designated customers, drive continuous improvement, and ensure SLAs and KPIs are met while coordinating with account management and technical … teams. Based in London with a hybrid working model, you will lead service recovery, manage customer relationships, and ensure alignment of operational delivery with account #J-18808-Ljbffr ...

automation and systems administration The ideal candidate will drive operational excellence, foster a culture of continuous improvement and implement cutting‐edge solutions that enhance service delivery and client satisfaction. If you thrive in a fast‐paced managed services environment and have a passion for innovation and secure, scalable … infrastructure, we want to hear from you. Job responsibilities Identify and implement innovative solutions to improve service delivery and reduce manual effort. Champion the use of emerging technologies and best practices across both Conosco and client environments. Collaborate with internal stakeholders to align technical initiatives with business goals. ...

Ireland 2028 Limited is recruiting a Service Delivery Manager to oversee ICT services delivery for UEFA EURO 2028. Based at Wembley Stadium with UK-wide travel, the role will manage an outsourced partner, drive service reviews and ensure uptime and security across all ICT services. … successful candidate will coordinate incident responses, develop KPIs, manage budgets, and lead cross-functional teams to deliver a world-class ICT service for a major international tournament. #J-18808-Ljbffr ...

seeking a Service Delivery Manager to govern managed services, ensuring alignment with contractual scope, SLAs, and business outcomes across assigned customers. The role blends financial accountability, service performance management, and customer leadership to deliver a high-quality customer experience. You will lead governance forums, drive continuous improvement … coordinate across internal teams to ensure timely, compliant service delivery. #J-18808-Ljbffr ...

place! Agentforce is the future of AI, and you are the future of Salesforce.**Role Overview**Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go-to-market programs.As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service ...

Reporting To: Connor Rowden Description As a Senior Consultant you will play a key role in helping organisations strengthen their cyber resilience through the delivery of Solis Security's professional services. Working across Cyber Incident Exercising (CIE), Managed Detection and Response (MDR) and Incident Response (IR), you will partner … with clients, delivery teams and commercial stakeholders to design, deliver and continuously improve services that help organisations prepare for, respond to and recover from cyber threats. This role offers the opportunity to work on a diverse range of engagements, supporting clients across multiple sectors and geographies. You'll lead ...

manage executive customer relationships. The ideal candidate brings a deep background in Life Sciences (pharma, biotech, medtech) combined with IT or management consulting delivery experience, acting as a strategic advisor to customers, partners, and internal teams. You will sit at the forefront of AI transformations that accelerate drug commercialization … streamline field engagement, and modernize operations through intelligent, autonomous agents. Responsibilities Leverage AI tooling and workflow automation to optimize program delivery, reduce manual overhead, and drive efficiency for your project teams. Define the program strategy, governance, and management approach, ensuring alignment with executive stakeholders on key objectives and business ...

transformation and strengthening the controls required to deliver scalable, secure and supportable technology change. The role exists to connect business priorities, architecture direction, technical delivery, PMO governance and operational readiness, ensuring programmes move from scoping through delivery into production with clear ownership, risk management and measurable value. What … doing Technical programme delivery: Lead complex technical programmes across discovery, planning, delivery, transition and closure, maintaining control of scope, risks and decisions. Cloud, applications and integration: Coordinate delivery across Azure, applications, integrations, data platforms and digital services, ensuring solutions are supportable and secure. Architecture alignment: Partner with ...

# Director of HR AI Tech & Transformation (GTM, Capability & Delivery)Newcastle Bank House, Glasgow, Manchester, LondonApply for this job* Permanent* Executives* Strategy & Transformation* ID 431954-en\\_GB## **Capgemini Invent: Why Join us?**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative … staying ahead of advances in employee‐experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR.* **Overseeing the delivery of complex HR technology engagements**, ensuring solutions integrate effectively across Microsoft Teams ...

Logicor is seeking a Service Delivery Manager to own the ITSM framework for its Business Technology portfolio across Europe. The role focuses on end-user computing, network and cloud infrastructure, cybersecurity operations, and core enterprise applications, including ERP and HR systems. You will drive governance, define measurable service ...

industries, the built environment, energy and natural resources, or defence. Knowledge of data governance, data operating models, data architecture and data platforms is desirable. Service delivery excellence: Delivering data strategy, digital strategy and insights, technology advisory and transformation management engagements. Business Generation capability: Contributing to bid writing, proposal … client presentations and lead generation activities. People & Operations: Collaborating across multidisciplinary teams, sharing knowledge, mentoring colleagues and supporting a positive and inclusive team culture. Service development: Contributing to the development of digital advisory and data strategy propositions, playbooks, methodologies, insights and benchmarking resources. The team offers a wide range ...

DIGITEC GmbH in the United Kingdom seeks a Service Delivery & Supplier Manager to own the end-to-end service lifecycle for D3 and OMS platforms, from validation to BAU. You will govern service levels and drive supplier procurement across global, multi-vendor SaaS environments. Collaborating with ...

leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily operations oversight … driving service quality initiatives. This position offers competitive compensation and a supportive work environment. #J-18808-Ljbffr ...

London South East Academies Trust is seeking an IT Service Delivery Lead to coordinate the operational delivery of IT services across multiple school sites. You will build strong relationships with Headteachers, School Business Managers and senior leaders while ensuring services meet agreed standards and support the Trust … digital ambitions. In this role, you will lead supplier performance, drive service improvements, and act as the primary escalation point for operational issues, delivering #J-18808-Ljbffr ...

Ashdown Group is seeking an IT Project & Service Delivery Manager in Kingston, operating in a hybrid role. You will orchestrate delivery of IT and infrastructure projects, ensuring governance, risk, and dependencies are managed across teams and suppliers to meet business outcomes. The role focuses on structured delivery ...

Wealth Management is recruiting a Service Delivery Lead for a 12 month FTC in London. You will lead ITIL-aligned service management activities, chair the Change Advisory Board, and act as Major Incident Manager when required. You will work closely with the LGT Group to drive continual … service improvement and ensure robust governance across incident, problem, and access management. The role focuses on delivering high-quality IT support services, improving user experience, and coordinating #J-18808-Ljbffr ...

Apex Group is seeking a strategic Head of Cyber Advisory & Service Delivery to lead our global cyber security services and advisory capability across regulated financial services. The role emphasizes governance, risk management, and client-focused delivery in a complex, multi-jurisdictional environment. The successful candidate will drive … delivery of cyber security services, define operating models, manage KPIs, SLAs, and align with ISO 27001 and other regulatory standards to #J-18808-Ljbffr ...