126 to 150 of 290 Service Delivery Jobs in London

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

Employer description: MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships. Overview: You … will undertake sales administration tasks to support the Sales team to sell more widely within new and existing customers while embodying our core values – outstanding customer service, trusted, driven, personal. The Customer Success Team supports the sales team in smooth running sales operations. Responsibilities: Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM … lifecycle. Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency. Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally. Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support. Customer experience excellence: Deliver outstanding service More ❯

and cloud interconnects). Coordinate technical and commercial responses to client RFPs/RFQs, ensuring alignment with customer requirements and network design best practices. Collaborate with sales engineering and service delivery teams to design, price, and deploy tailored Internet and transport solutions. Track, manage, and report pipeline, sales activities, and performance metrics relative to quota using CRM tools … environments. Position Summary As an Account Consultant – IP & Internet Solutions , you will serve as a trusted advisor to enterprise and carrier customers, managing long-term relationships and ensuring the delivery of high-performance IP connectivity solutions. You will collaborate with internal technical teams to design, position, and deliver reliable, scalable Internet and data services that meet the evolving demands More ❯

and cloud interconnects). Coordinate technical and commercial responses to client RFPs/RFQs, ensuring alignment with customer requirements and network design best practices. Collaborate with sales engineering and service delivery teams to design, price, and deploy tailored Internet and transport solutions. Track, manage, and report pipeline, sales activities, and performance metrics relative to quota using CRM tools … environments. Position Summary As an Account Consultant – IP & Internet Solutions , you will serve as a trusted advisor to enterprise and carrier customers, managing long-term relationships and ensuring the delivery of high-performance IP connectivity solutions. You will collaborate with internal technical teams to design, position, and deliver reliable, scalable Internet and data services that meet the evolving demands More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

Gather and map requirements, ensuring clear communication and effective management of expectations across multiple stakeholders. Manage vendor and supplier interactions within a multi-supplier environment, ensuring seamless integration and service delivery. Required Skills & Qualifications: Demonstrable experience as a Business Analyst within large, complex organisations. Strong requirements management and process modelling skills. Proven experience in stakeholder management, working closely with More ❯

a consultancy capacity. Knowledge of technology risk considerations in areas such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability More ❯

a consultancy capacity. Knowledge of technology risk considerations in areas such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability More ❯

a consultancy capacity. Knowledge of technology risk considerations in areas such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability More ❯

a consultancy capacity. Knowledge of technology risk considerations in areas such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability More ❯

+ overtime (1.5x/2x) + on-call payments Contract Type: Full-time, Permanent About the Role Due to continued business growth, our client is seeking an experienced CCTV Service & Maintenance Engineer to join their established team. In this role, youll be responsible for the servicing, fault-finding, and planned maintenance of CCTV systems , ensuring minimal downtime and excellent … service delivery for a variety of commercial clients. Experience with access control and door entry systems would be a strong advantage. This role is field-based across London and surrounding areas, with a structured on-call rota. Key Responsibilities Carry out servicing and preventative maintenance of CCTV systems. Diagnose and repair faults quickly and effectively. Complete reports and … ensure compliance with company standards. Provide excellent customer service on-site. Take part in an on-call rota (1 in 9 weeks, with standby allowance). What Were Looking For Minimum 4 years experience as a service/maintenance engineer in the CCTV/security sector. Knowledge of access control/door entry systems desirable. Strong knowledge of More ❯

To lead the onsite engineering and contractor teams responsible for all building infrastructure, mechanical and electrical plant, and critical systems. Acting as the primary client interface , you will ensure service excellence, compliance, and operational resilience across the facility. Core Responsibilities Build and manage strong client relationships, representing the site at operational meetings. Own Health & Safety leadership across engineers, contractors … protocols . Escalate and respond to major incidents in and out of working hours. Take responsibility for budget oversight , procurement, and accurate reporting. Deliver continuous improvement initiatives across processes, service delivery, and team culture. Identify opportunities for innovation, optimisation, and added value across the campus. Key Deliverables 100% compliance across all statutory and operational requirements. Zero missed PPMs … or avoidable service interruptions. Accurate reporting and governance documentation, including logbooks and CMMS upkeep. Effective financial stewardship across P&L, work-in-progress, and procurement. Ideal Candidate Profile Essential: Strong background in critical engineering , ideally within a data centre or high-resilience environment . Proven team leadership/supervisory experience . Experience in compliance management and critical works planning More ❯

deliver a premium workplace experience that reflects their global brand standards, values, and expectations. The Role In this high-profile position, you will take full accountability for the technical service delivery across the contract, ensuring compliance, safety, and operational excellence. You'll work closely with the client to continuously enhance the workplace environment, support their sustainability and innovation … and hands-on support to ensure smooth operations in a fast-paced, forward-thinking environment. Some of the key deliverables in this role will include: Lead and manage the delivery of all technical services, systems, and infrastructure on-site. Ensure full compliance with all current and emerging legislation - including Building Regulations, CDM, Health & Safety, and environmental standards. Provide hands … on technical assistance and guidance to the engineering team when required. Build and maintain a trusted partnership with the client, focusing on service quality, communication, and continuous improvement. Coach, mentor, and develop your team to ensure a culture of high performance and accountability. Identify and implement opportunities for innovation, efficiency, and enhanced service delivery. What We're Looking More ❯

Purpose of Job Responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service, in order to support effective service delivery to residents and corporate clients. Main duties and responsibilities Carry out a range of general office administrative support tasks including maintain and manage diaries, prepare agendas, arrange meetings and take accurate … update and monitor data for the department’s administrative and IT systems. Assist in the collation of all relevant information required by the Home Ownership Unit Deal with technical service enquiries from the public, contractors, consultants, other departments, external bodies and stakeholders and ensure appropriate information is forwarded to the relevant officer where necessary; record complaints, closely monitor and … take action to ensure the service meets the Council’s response criteria. Under direction be responsible for the preparation and administration of all aspects of tender documentation including packaging, sending out and receiving tenders in accordance with the Council’s Standing Orders and procedures. Technical Administrator Technical Administrator Technical Administrator Technical Administrator More ❯

foundation.Are you passionate about creating secure, efficient, and forward-thinking digital systems that empower people to do their best work Do you thrive on balancing strategy with hands-on delivery This is a pivotal role where you’ll shape the future of this charity’s technology environment, ensuring all infrastructure, tools, and governance frameworks enable collaboration, innovation, and impact … per annum Reports to: Director of People and CultureWhat you’ll be doingAs Head of IT Operations & Governance, you will:• Lead the day-to-day delivery of charities IT operations,ensuring systems are secure, resilient, and fit for purpose.• Drive the adoption of Microsoft 365 and SharePoint Online, optimising collaboration, productivity, and digital governance.• Oversee network and cloud infrastructure … Develop and implement IT governance policies, risk assessments, and compliance processes aligned with ISO and NCSC principles.• Act as the key liaison for outsourced support providers, ensuring user-centric service delivery and excellent staff experience.• Champion digital literacy, inclusion, and continuous improvement across the organisation.What you’ll bringYou’ll combine deep technical expertise with strategic leadership and have More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

Regulatory Compliance: Ensure compliance with Health & Safety, Environmental Protection, and various ISO standards (e.g., ISO 9001, ISO 27001, ISO 14001, etc.). Qualifications & Experience: Essential: Experience in building management, service delivery, and managing teams. PC literacy and strong reporting skills. Knowledge of compliance standards and statutory requirements. Desirable: Experience in a Critical Environment and familiarity with ISO-regulated … processes. Personal Attributes: Passionate about delivering a world-class environment. Motivated, organised, and adaptable with strong communication and problem-solving skills. Customer-focused with a desire to provide high service delivery. Competencies: Customer Focused: Builds rapport and strives to exceed customer expectations. Collaborative: Works well with colleagues and suppliers to achieve team goals. Ownership: Proactively identifies improvements and adapts More ❯

Regulatory Compliance: Ensure compliance with Health & Safety, Environmental Protection, and various ISO standards (e.g., ISO 9001, ISO 27001, ISO 14001, etc.). Qualifications & Experience: Essential: Experience in building management, service delivery, and managing teams. PC literacy and strong reporting skills. Knowledge of compliance standards and statutory requirements. Desirable: Experience in a Critical Environment and familiarity with ISO-regulated … processes. Personal Attributes: Passionate about delivering a world-class environment. Motivated, organised, and adaptable with strong communication and problem-solving skills. Customer-focused with a desire to provide high service delivery. Competencies: Customer Focused: Builds rapport and strives to exceed customer expectations. Collaborative: Works well with colleagues and suppliers to achieve team goals. Ownership: Proactively identifies improvements and adapts More ❯

digital services to organisations across the telecom and media; industry and services; banking and insurance; and public sectors. Role Overview: Reply's Sourcing Team manages third party contracts for delivery services suppliers for more than 20 businesses within the Reply company network. This role will have responsibility to deliver services across the following key areas: Contract Management: Upholding corporate … and best practice This role is hybrid office based in London (3 days per week) and home based (2 days per week). Responsibilities: Undertaking due diligence for prospective service delivery suppliers to Reply's UK businesses; collecting, checking and storing documentation Being responsible for managing background screenings for named individuals providing services Reviewing documentation relating to IR35 More ❯

a talented Project Manager to join our UK HoP team. In this role, you will: Lead and manage projects - Oversee security systems projects from inception to completion, ensuring successful delivery Coordinate project execution - Manage planning, design, procurement, installation, and commissioning of electronic security solutions Ensure performance and communication - Handle multiple projects efficiently while maintaining strong communication across teams and … reports, system configurations, and change controls. Conduct site visits and inspections, ensuring quality control and adherence to technical specifications. Identify risks early and implement effective mitigation strategies to maintain service delivery standards. Support sales and pre-sales activities, pursue ongoing professional development, and undertake additional responsibilities as needed. What You'll Bring 5-10 years of project management More ❯

leadership and management of people to motivate and change behaviours to align with the Company's vision and direction Acquiring and building new capabilities to further Talan's UK service delivery RESPONSIBILITIES Contribute to the strategic vision and commercial development, and growth of the Company Work as part of the Executive Team to deliver the Company's targets … in the strategic plan Strategic management and development of client services in line with the Company's business strategy Lead on the strategic vision to provide clients with exceptional service Ensure services adapt to changing client demands, e.g. Gen AI Build deep, meaningful executive relationships at senior levels within our largest clients Create the environment through our services to … and grow existing client business through a proactive understanding of those client requirements and realising upselling opportunities Prioritise initiatives, and ensure that resource management and budgetary control for the delivery of all our key contracts is optimal Engender a high-performance culture in our teams Build extensive networks to communicate Talan's interests and represents the Company at external More ❯

learn the troubleshooting steps for new users Allocate complex issues to the relevant teams Experience/Qualification: 1-2 years in a proven background in IT support and managed service delivery CompTIA A+, Network A+ or Microsoft Certified Experience with remote support tools and ticketing systems Proficient in Windows operating systems, Active Directory, Office365 and Networking Excellent understanding More ❯