1 to 25 of 344 Service Management Jobs in London

Service Management Analyst £35,000-£45,000 London - 2 days per week We are representing a globally renowned brand, operating the media industry, who are looking for a Service Management Analyst to join their central Service Management & Service Governance team. You will work … the wider Technology function. The role will focus on ServiceNow administration and development to drive operational excellence. You will utilise a full understanding of Service Management processes, with a particular focus on Asset and Configuration Management. Expect to develop service offerings, catalogue items and workflows within ServiceNow … for deployment by the development team. We are looking for: Good knowledge of Service Management processes Solid experience in ServiceNow, including ITSM, ITAM & CMDB Exposure to ServiceNow development including service offerings, catalogue items, and workflow using Flow Designer. Our client has an office in central London and More ❯

Service Management Analyst £40,000-£45,000 London – 2 days per week We are representing a globally renowned brand, operating the media industry, who are looking for a Service Management Analyst to join their central Service Management & Service Governance team. You will work … in this small, specialised area as part of the wider Technology function. The role will involve CMDB (Configuration Management Database) work. Our client have a very basic Asset & Configuration Management process and are looking for this individual to help enhance, or completely revamp this, using ServiceNow ITOM. Previous … ServiceNow experience is not a requirement but candidates must have previously worked on CMDB improvements or projects. We are looking for: Good knowledge of Service Management processes Experience creating, enhancing or improving a CMDB Knolwedge on Asset & Configuration Management best practice Any expereience in ServiceNow, preferably the More ❯

Service Management Analyst £40,000-£45,000 London – 2 days per week We are representing a globally renowned brand, operating the media industry, who are looking for a Service Management Analyst to join their central Service Management & Service Governance team. You will work … in this small, specialised area as part of the wider Technology function. The role will involve CMDB (Configuration Management Database) work. Our client have a very basic Asset & Configuration Management process and are looking for this individual to help enhance, or completely revamp this, using ServiceNow ITOM. Previous … ServiceNow experience is not a requirement but candidates must have previously worked on CMDB improvements or projects. We are looking for: Good knowledge of Service Management processes Experience creating, enhancing or improving a CMDB Knolwedge on Asset & Configuration Management best practice Any expereience in ServiceNow, preferably the More ❯

Service Management Analyst £40,000-£45,000 London – 2 days per week We are representing a globally renowned brand, operating the media industry, who are looking for a Service Management Analyst to join their central Service Management & Service Governance team. You will work … in this small, specialised area as part of the wider Technology function. The role will involve CMDB (Configuration Management Database) work. Our client have a very basic Asset & Configuration Management process and are looking for this individual to help enhance, or completely revamp this, using ServiceNow ITOM. Previous … ServiceNow experience is not a requirement but candidates must have previously worked on CMDB improvements or projects. We are looking for: Good knowledge of Service Management processes Experience creating, enhancing or improving a CMDB Knolwedge on Asset & Configuration Management best practice Any expereience in ServiceNow, preferably the More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the More ❯

challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital … in the UK and Ireland. KEY RESPONSIBILITIES Support the ISQG Team with day-to-day adherence to security and quality standards. Conduct quality and service management internal audits, workshops, and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews … Excellent attention to detail with the ability to draft and produce accurate, detailed reports and documents to tight timeframes. Proven experience of ISO9001 Quality Management and preferably additionally ISO20000 Service Management and ISO27001 Security Management Systems. Ability to work at all levels, sometimes dealing with confidential More ❯

Director IT Service Engineering page is loaded Director IT Service Engineering Apply locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data … alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. ROLE SUMMARY: As the Director IT Service Engineering you will lead the IT Service Engineering function for the group. You will have accountability for all IT service strategy functions … including Service Design and Service Transition. You will also lead the technology data office incorporating core CMDB, asset management policy and Mapping framework, drive level 1 control ownership for ISD COBIT control assurance framework. WHAT YOU'LL BE DOING: Senior technology interface for IT Service Engineering More ❯

working from eight offices across the world (London, New York, Los Angeles, Miami, Kansas City, Paris, Bern and Melbourne) who work cross-region to service our expanding international client base. See here for some examples of our work. Role Profile: This role will be part of our global Technology … Operations team, and based in our London office. As a Service Delivery Manager you will play a vital role in ensuring colleagues and clients get the best possible Technology experience by applying ITSM knowledge and good practice while influencing the technical teams to remain customer and service focused. … This role is an excellent opportunity to further build on your Service Management experience, where you'll be able to shape the service strategy for internal Workplace Technology, taking ownership of incident and problem management, driving proactive support, fostering a culture of continual improvement and managing More ❯

Change & Release Manager - Civil Service (Permanent) Location: London, Blackpool, Durham or Glasgow (3 days on-site) Salary: £46,000 - £52,000 + 28% Civil Service Pension Are you an experienced Change & Release Manager with a strong background in ITIL service management , Enterprise Service Management … continuously improve release processes. Key Responsibilities: Manage the full lifecycle of IT change and release activities in line with ITIL best practices. Collaborate with service delivery teams, product owners, and third-party suppliers to coordinate effective releases. Embed and evolve Enterprise Service Management (ESM) processes across the … delivery. Monitor and report on change success, risk mitigation, and compliance to governance standards. Requirements: Proven experience in a Change and/or Release Management role within an IT service environment. Strong understanding of ITIL change and release management principles. Familiarity with Enterprise Service Management More ❯

Change & Release Manager - Civil Service (Permanent) Location: London, Blackpool, Durham or Glasgow (3 days on-site) Salary: £46,000 - £52,000 + 28% Civil Service Pension Are you an experienced Change & Release Manager with a strong background in ITIL service management , Enterprise Service Management … continuously improve release processes. Key Responsibilities: Manage the full lifecycle of IT change and release activities in line with ITIL best practices. Collaborate with service delivery teams, product owners, and third-party suppliers to coordinate effective releases. Embed and evolve Enterprise Service Management (ESM) processes across the … delivery. Monitor and report on change success, risk mitigation, and compliance to governance standards. Requirements: Proven experience in a Change and/or Release Management role within an IT service environment. Strong understanding of ITIL change and release management principles. Familiarity with Enterprise Service Management More ❯

Change & Release Manager - Civil Service (Permanent) Location: London, Blackpool, Durham or Glasgow (3 days on-site) Salary: £46,000 - £52,000 + 28% Civil Service Pension Are you an experienced Change & Release Manager with a strong background in ITIL service management , Enterprise Service Management … continuously improve release processes. Key Responsibilities: Manage the full lifecycle of IT change and release activities in line with ITIL best practices. Collaborate with service delivery teams, product owners, and third-party suppliers to coordinate effective releases. Embed and evolve Enterprise Service Management (ESM) processes across the … delivery. Monitor and report on change success, risk mitigation, and compliance to governance standards. Requirements: Proven experience in a Change and/or Release Management role within an IT service environment. Strong understanding of ITIL change and release management principles. Familiarity with Enterprise Service Management More ❯

Change & Release Manager - Civil Service (Permanent) Location: London, Blackpool, Durham or Glasgow (3 days on-site) Salary: £46,000 - £52,000 + 28% Civil Service Pension Are you an experienced Change & Release Manager with a strong background in ITIL service management , Enterprise Service Management … continuously improve release processes. Key Responsibilities: Manage the full lifecycle of IT change and release activities in line with ITIL best practices. Collaborate with service delivery teams, product owners, and third-party suppliers to coordinate effective releases. Embed and evolve Enterprise Service Management (ESM) processes across the … delivery. Monitor and report on change success, risk mitigation, and compliance to governance standards. Requirements: Proven experience in a Change and/or Release Management role within an IT service environment. Strong understanding of ITIL change and release management principles. Familiarity with Enterprise Service Management More ❯

Outside of IR35 We are looking for a technically minded and process-driven Systems Analyst to support the optimisation of our enterprise systems and service management operations. Working closely with senior leadership, service desk stakeholders, and cross-functional teams, this role is key to designing, documenting, and … support ecosystem. This role focuses heavily on process mapping , technical documentation , and enterprise system design , with a view to streamlining our Zoho Desk -based service management platform and related operational workflows. The successful candidate will provide the architectural insight and documentation discipline needed to drive meaningful change across … Analyst is required onsite 3 days a week in London. Key Responsibilities: Analyse and document existing enterprise systems and workflows, with a focus on service management and internal support operations. Create end-to-end process maps , system architecture diagrams , and technical documentation for existing tools, including Zoho Desk More ❯

Outside of IR35 We are looking for a technically minded and process-driven Systems Analyst to support the optimisation of our enterprise systems and service management operations. Working closely with senior leadership, service desk stakeholders, and cross-functional teams, this role is key to designing, documenting, and … support ecosystem. This role focuses heavily on process mapping , technical documentation , and enterprise system design , with a view to streamlining our Zoho Desk -based service management platform and related operational workflows. The successful candidate will provide the architectural insight and documentation discipline needed to drive meaningful change across … Analyst is required onsite 3 days a week in London. Key Responsibilities: Analyse and document existing enterprise systems and workflows, with a focus on service management and internal support operations. Create end-to-end process maps , system architecture diagrams , and technical documentation for existing tools, including Zoho Desk More ❯

Outside of IR35 We are looking for a technically minded and process-driven Systems Analyst to support the optimisation of our enterprise systems and service management operations. Working closely with senior leadership, service desk stakeholders, and cross-functional teams, this role is key to designing, documenting, and … support ecosystem. This role focuses heavily on process mapping , technical documentation , and enterprise system design , with a view to streamlining our Zoho Desk -based service management platform and related operational workflows. The successful candidate will provide the architectural insight and documentation discipline needed to drive meaningful change across … Analyst is required onsite 3 days a week in London. Key Responsibilities: Analyse and document existing enterprise systems and workflows, with a focus on service management and internal support operations. Create end-to-end process maps , system architecture diagrams , and technical documentation for existing tools, including Zoho Desk More ❯

Business Service Manager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus, a location … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business Service Manager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. Everything you … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯

Business Service Manager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus, a location … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business Service Manager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. Everything you … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯

Business Service Manager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus, a location … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business Service Manager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. Everything you … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯

This is a fantastic opportunity for a Head of SAP Service Transition & Project Management to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions The … Role at a Glance: Head of SAP Service Transition & Project Management UK Remote/Occasional Visits to Office and Client Sites as Required £80,000 Plus Full Benefits Package Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First … solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long More ❯

This is a fantastic opportunity for a Head of SAP Service Transition & Project Management to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** The … Role at a Glance: Head of SAP Service Transition & Project Management UK Remote/Occasional Visits to Office and Client Sites as Required £80,000 Plus Full Benefits Package Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First … solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long More ❯

This is a fantastic opportunity for a Head of SAP Service Transition & Project Management to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** The … Role at a Glance: Head of SAP Service Transition & Project Management UK Remote/Occasional Visits to Office and Client Sites as Required £80,000 Plus Full Benefits Package Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First … solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long More ❯

I&O) and Workplace Products. The ITSO Orchestration team provides the Platform and Product teams with processes, guidance and governance on the following topics: Service integration. Value and performance management. Outside of ITSO, the Orchestration team also works in close collaboration with other IT Domains, such as IT Strategy … and Architecture, Change and Portfolio and Digital Safety teams. Job Purpose The Service Portfolio Management Specialist manages either the I&O Platforms or Workplace Products portfolio, ensuring seamless delivery planning, service portfolio optimisation, and portfolio alignment within other portfolios. This role entails critical aspects of service … proactively helping solve conflicts in resource allocation to yield the maximum value for business and IT stakeholders. Run portfolio governance as defined by the Service Portfolio Lead. Helping to establish adequate portfolio governance to clarify how portfolio decisions are made and who is accountable for them. Driving continuous improvement More ❯

objectives and business problems, alongside those already identified as the customers key objectives Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems Liaise with customer … stakeholders and Computacenters project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead … youll need Solid experience as a trusted advisor to customers for ServiceNow road-mapping and design At least 5 years of experience in delivering Service Management projects in a customer-facing context, with exposure to the deployment of technology in support of at least some of the following More ❯