Hounslow, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ServiceNow Business Analyst, south west london col-narrow-left Client: Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage … Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including … Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into More ❯
ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £500-600 per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to implement … the implementation of service mapping to establish clear relationships between business services and underlying infrastructure • Identify and build business applications from discovered/ingested Asset data and mature a ServiceNow-Splunk integration for enhanced security monitoring and incident response. • Configure and enhance ServiceNow SIR and SecOps modules to support CSOC incident response and Vulnerability Management capability. • Develop and maintain documentation … Groups • Establish and maintain relationships between business capabilities, technical services and supporting infrastructure using CSDM best practices • Create and manage service portfolio definitions aligned with business outcomes Technical Skills • ServiceNow Platform & Applications • Service Mapping and Application Service Management • Service Graph Connectors and CI Class Manager • Top-down and bottom-up service mapping approaches • CSDM framework implementation and governance • Business Application More ❯
ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £(Apply online only) per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to … the implementation of service mapping to establish clear relationships between business services and underlying infrastructure • Identify and build business applications from discovered/ingested Asset data and mature a ServiceNow-Splunk integration for enhanced security monitoring and incident response. • Configure and enhance ServiceNow SIR and SecOps modules to support CSOC incident response and Vulnerability Management capability. • Develop and maintain documentation … Groups • Establish and maintain relationships between business capabilities, technical services and supporting infrastructure using CSDM best practices • Create and manage service portfolio definitions aligned with business outcomes Technical Skills • ServiceNow Platform & Applications • Service Mapping and Application Service Management • Service Graph Connectors and CI Class Manager • Top-down and bottom-up service mapping approaches • CSDM framework implementation and governance • Business Application More ❯
London, England, United Kingdom Hybrid / WFH Options
Manchester Digital
You will be involved in all technical aspects of implementing Service Management, Service Integration, and Management solutions for our clients using the ServiceNow Platform. Your role requires thorough knowledge of the ServiceNow Platform and related technologies to meet development deliverables in line with business needs. Hybrid working: Your work location will vary between Company offices, client sites, and your home … nationality or immigration status, employment history for the past 3 years, and a criminal record check (Disclosure and Barring Service). Your role Participate in the technical implementation of ServiceNow using industry-standard practices. Co-design and develop new ServiceNow applications, solutions, and services. Manage defined complex business requirements to completion with support from the ServiceNow Business Analyst. Assist in … using ServiceNow. We promote an inclusive environment where everyone can bring their whole self to work, emphasizing equity, diversity, and inclusion daily. Your skills and experience Experience in administering ServiceNow and working in Agile/Scrum environments. Strong communication skills and attention to detail. Understanding of relational database concepts. Experience with LDAP, AD, SSO, Email Infrastructure, Web Services, and ITOM. More ❯
London, England, United Kingdom Hybrid / WFH Options
Ten10 Group
Join Ten10 as a Technical Test Consultant – ServiceNow Job Type: Permanent Location: London (Hybrid working with occasional client travel) Looking for your next challenge? At Ten10 , we’re transforming how businesses deliver quality software, and we’re looking for a passionate Technical Test Consultant to join our growing team. If you’re a skilled developer with a love for testing … About the Role This is more than just a job—it’s an opportunity to lead, innovate, and grow. As a Technical Test Consultant , you’ll: Implement automation for ServiceNow modules using the Automated Test Framework (ATF) on the ServiceNow instance for core modules and Service Catalogs. Implement in-sprint automation for changes or enhancements to any modules, changes to … using ATF . Work with our clients to implement cutting-edge automation frameworks and testing solutions. Essential Skills & Experience: Eligibility for SC clearance . Experience of implementing automation for ServiceNow modules using the Automated Test Framework (ATF). Significant experience in Agile environments (e.g., SCRUM, Kanban). Proven expertise in automation testing Strong knowledge of integration testing and automation frameworks More ❯
South East London, London, United Kingdom Hybrid / WFH Options
TEN10 SOLUTIONS LIMITED
Join Ten10 as a Technical Test Consultant ServiceNow Job Type: Permanent Location: London (Hybrid working with occasional client travel) Looking for your next challenge? At Ten10 , were transforming how businesses deliver quality software, and were looking for a passionate Technical Test Consultant to join our growing team. If youre a skilled developer with a love for testing and problem-solving … work and life. About the Role This is more than just a jobits an opportunity to lead, innovate, and grow. As a Technical Test Consultant , youll: Implement automation for ServiceNow modules using the Automated Test Framework (ATF) on the ServiceNow instance for core modules and Service Catalogs. Implement in-sprint automation for changes or enhancements to any modules, changes to … using ATF . Work with our clients to implement cutting-edge automation frameworks and testing solutions. Essential Skills & Experience: Eligibility for SC clearance . Experience of implementing automation for ServiceNow modules using the Automated Test Framework (ATF). Significant experience in Agile environments (e.g., SCRUM, Kanban). Proven expertise in automation testing Strong knowledge of integration testing and automation frameworks More ❯
London, England, United Kingdom Hybrid / WFH Options
First State Bank
Join to apply for the Technical Test Consultant - ServiceNow role at First State Bank - Michigan 1 month ago Be among the first 25 applicants Join to apply for the Technical Test Consultant - ServiceNow role at First State Bank - Michigan Get AI-powered advice on this job and more exclusive features. Join Ten10 as a Technical Test Consultant ServiceNow Job Type … work and life. About The Role This is more than just a jobits an opportunity to lead, innovate, and grow. As a Technical Test Consultant , youll: Implement automation for ServiceNow modulesusing the Automated Test Framework (ATF) on the ServiceNow instance for core modules and Service Catalogs. Implement in-sprint automation for changes or enhancements to any modules, changes to existing … Service Catalogs using ATF. Work with our clients to implement cutting-edge automation frameworks and testing solutions. Essential Skills & Experience Eligibility for SC clearance. Experience of implementing automation for ServiceNow modules using the Automated Test Framework (ATF). Significant experience in Agile environments (e.g., SCRUM, Kanban). Proven expertise in automation testing Strong knowledge of integration testing and automation frameworks. More ❯
We are seeking a skilled and motivated ServiceNow Developer to join our team, supporting the delivery of high-quality ServiceNow solutions across a range of public and private sector projects. Working closely with a Lead Technical Consultant and experienced team members, you'll be responsible for developing and configuring solutions in line with agreed user stories, using established standards and … platform best practices. This is a great opportunity for someone with hands-on ServiceNow experience who wants to contribute to meaningful transformation initiatives while continuing to grow their skills through professional development and collaborative delivery. Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and … models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Configuration and Development - Deliver high-quality ServiceNow configurations and customisations aligned with assigned user stories and platform best practices. Design Participation - Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early More ❯
London, England, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We’re hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
Join to apply for the ServiceNow HRIS Functional Lead role at CBRE UK Join to apply for the ServiceNow HRIS Functional Lead role at CBRE UK Direct message the job poster from CBRE UK Senior Talent Acquisition Partner at CBRECommitted to delivering positive and inclusive experience ServiceNow HRIS Functional Lead (FTC - 12 months rolling) Location: UK wide The HR ServiceNow … Workstream Platform Analyst will be responsible for delivering on workstream initiatives across a multi-year HR Transformation Program. The role will focus on the following products: ServiceNow HR Service Delivery, Knowledge Management and Employee Service Centre and related integrations. The role reports to the People Case Solutions Tower Lead, and partners strongly with the HR Transformation Program Team, Regional People … associated improvements. People processes are interrelated, and this role will collaborate with other People Process Towers, identifying process gaps and opportunities to simplify and enhance employee experiences when using ServiceNow (Case Management and Knowledge). What you will be doing; Leading workstream initiatives within the HR Transformation program. Documenting requirements, procedures/protocols, process flows, approver levels, decision points, and More ❯
values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. In this role you will provide architecture and technical leadership and own day-to-day management of architecture activities and … M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯
and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across … Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2–3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder engagement skills (technical and non-technical) Culture Fit More ❯
and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across … Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2–3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder engagement skills (technical and non-technical) Culture Fit More ❯
advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support video conferencing (Zoom, Teams, AV setups) Maintain ITSM records via ServiceNow, including incidents, requests, and asset tracking Liaise with global teams and external vendors to coordinate solutions Support office moves and meeting room setups Champion service quality and proactively improve documentation … when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft/O365, or security certifications Office relocation or desk move support experience Contract More ❯
advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support video conferencing (Zoom, Teams, AV setups) Maintain ITSM records via ServiceNow , including incidents, requests, and asset tracking Liaise with global teams and external vendors to coordinate solutions Support office moves and meeting room setups Champion service quality and proactively improve documentation … when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience ; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft/O365, or security certifications Office relocation or desk move support experience Contract More ❯
to enhance IT operations. Support AV and event operations: Manage audiovisual setups and troubleshoot technical issues for high-production all-hands meetings and office events. Leverage ITSM tools: Utilize ServiceNow for IT service management, ticket tracking, and process automation to streamline support operations. You may be a fit for this role if you have: Strong technical expertise in macOS (Windows … Mac and enterprise IT environments. AV event management experience, including hands-on expertise with Google Meet, Microsoft Teams, and Crestron for high-profile meetings. Proficiency with ITSM platforms like ServiceNow, using them for ticketing, incident tracking, and process automation. A proactive, customer-first mindset, with strong written and verbal communication skills to support both technical and non-technical audiences. A More ❯
Own and manage the Service Acceptance process, ensuring all readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT … Design, Transition, and Operation. Service Acceptance & Readiness Managing service acceptance criteria and ensuring services are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating More ❯
certifications Excellent demand management, planning, organisation, and prioritisation skills Ability to undertake out-of-hours work, during evenings and weekends Experience with ITIL environments and processes, preferably using ServiceNow #J-18808-Ljbffr More ❯
Microsoft Office, Active Directory, Azure, and Intune Working knowledge of networking (Cisco Meraki), mobile device management, and site office setups Familiar with ITIL processes and service management systems (e.g., ServiceNow) Relevant IT qualifications (Diploma or Degree More ❯
Microsoft Office, Active Directory, Azure, and Intune Working knowledge of networking (Cisco Meraki), mobile device management, and site office setups Familiar with ITIL processes and service management systems (e.g., ServiceNow) Relevant IT qualifications (Diploma or Degree More ❯
operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as ServiceNow, Remedy, or Ivanti . Excellent customer service and communication skills , both face-to-face and over the phone. Ability to diagnose and resolve complex IT issues independently . Previous experience More ❯
Box, Teams, Slack, etc.) and other software (Windows 10/11, MacOS, Windows Server, Active Directory, Adobe Creative Cloud, etc.). Experience with IT Service Management platforms (BMC Helix, ServiceNow, FreshService, etc). Strong understanding of networking concepts and technologies. Excellent documentation and process skills, and discretion in handling confidential information. Relevant technology certifications desirable. Exceptional communication and interpersonal skills More ❯
Box, Teams, Slack, etc.) and other software (Windows 10/11, MacOS, Windows Server, Active Directory, Adobe Creative Cloud, etc.). Experience with IT Service Management platforms (BMC Helix, ServiceNow, FreshService, etc). Strong understanding of networking concepts and technologies. Excellent documentation and process skills, and discretion in handling confidential information. Relevant technology certifications desirable. Exceptional communication and interpersonal skills More ❯
person. Maintain high customer service standards and adhere to service management principles. Achieve and improve incident closure times, aiming for over 70% within one hour. Manage support cases using ServiceNow, and log hardware/software issues. Assist users with hardware and software problems, providing training and advice. Escalate complex issues to higher support levels. Update knowledge bases with new solutions More ❯