ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be … accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the ServiceNow practice. Key Responsibilities Lead the … technical vision, architecture, and governance for enterprise-scale ServiceNow programmes. Oversee multiple project streams, guiding architects and development teams to deliver scalable, maintainable solutions. Act as a trusted advisor to executive stakeholders on platform strategy, AI integration, and operational optimisation. Ensure technical excellence, risk management, and adherence to architectural standards. Mentor and develop internal ServiceNow capability, shaping practice-wide knowledge More ❯
london (city of london), south east england, united kingdom
Anson McCade
ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be … accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the ServiceNow practice. Key Responsibilities Lead the … technical vision, architecture, and governance for enterprise-scale ServiceNow programmes. Oversee multiple project streams, guiding architects and development teams to deliver scalable, maintainable solutions. Act as a trusted advisor to executive stakeholders on platform strategy, AI integration, and operational optimisation. Ensure technical excellence, risk management, and adherence to architectural standards. Mentor and develop internal ServiceNow capability, shaping practice-wide knowledge More ❯
goals. Key skills & Responsibilities Proven experience in a similar role within the London Insurance Market Strong understanding of cloud-based applications and insurance platforms Familiarity with SQL, Azure DevOps, ServiceNow, and ITIL frameworks Experience managing hybrid teams and working with offshore partners Excellent stakeholder engagement and communication skills If this role sounds of interest and you would like to know More ❯
goals. Key skills & Responsibilities Proven experience in a similar role within the London Insurance Market Strong understanding of cloud-based applications and insurance platforms Familiarity with SQL, Azure DevOps, ServiceNow, and ITIL frameworks Experience managing hybrid teams and working with offshore partners Excellent stakeholder engagement and communication skills If this role sounds of interest and you would like to know More ❯
as a subject matter expert in SAP offerings, crafting compelling value propositions and differentiating DXC from competitors. Drive cross-sell initiatives across DXCs full application services portfolio, including Salesforce, ServiceNow, and SuccessFactors. Collaborate with presales, solutioning, and technical experts to deliver end-to-end solutions tailored to client needs. Build and maintain strong executive relationships, positioning yourself as a strategic More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ryder Reid Legal Ltd
support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications More ❯
programs with distributed technical teams. Strong governance, stakeholder management, and executive communication skills. Working knowledge of Agile/Waterfall delivery approaches. Familiarity with integrations into platforms such as Salesforce, ServiceNow, MS Teams , or similar. Genesys Certifications (GCP, GCX, Engage) preferred. PMP, Prince2, or Agile certification advantageous. More ❯
programs with distributed technical teams. Strong governance, stakeholder management, and executive communication skills. Working knowledge of Agile/Waterfall delivery approaches. Familiarity with integrations into platforms such as Salesforce, ServiceNow, MS Teams , or similar. Genesys Certifications (GCP, GCX, Engage) preferred. PMP, Prince2, or Agile certification advantageous. More ❯
programs with distributed technical teams. Strong governance, stakeholder management, and executive communication skills. Working knowledge of Agile/Waterfall delivery approaches. Familiarity with integrations into platforms such as Salesforce, ServiceNow, MS Teams , or similar. Genesys Certifications (GCP, GCX, Engage) preferred. PMP, Prince2, or Agile certification advantageous. More ❯
london (city of london), south east england, united kingdom
SRC Recruitment Ltd
programs with distributed technical teams. Strong governance, stakeholder management, and executive communication skills. Working knowledge of Agile/Waterfall delivery approaches. Familiarity with integrations into platforms such as Salesforce, ServiceNow, MS Teams , or similar. Genesys Certifications (GCP, GCX, Engage) preferred. PMP, Prince2, or Agile certification advantageous. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
with clear communication at every level Deep understanding of ITIL (v3 or v4) and best-practice service operations Hands-on experience improving incident/problem workflows, tooling, and reporting (ServiceNow a plus) A transformational mindset — with the credibility to influence and the drive to deliver Strong leadership, stakeholder management, and communication skills Bonus points for knowledge of cyber security principles More ❯
ability to interact in a team environment and be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with More ❯
ability to interact in a team environment and be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with More ❯
london (city of london), south east england, united kingdom
Lexmark
ability to interact in a team environment and be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Huxley
My Financial Services client are looking for a ServiceNow Architect to join their team. The role will be working on a greenfield implementation of ServiceNow and ITSM capability.Requirements: * Greenfield experience of an implementation of ServiceNow * Including ITSM/ITOM/CMBD/Discovery Experience * ServiceNow Product implementations. * Background as a ServiceNow Architect or a Senior ServiceNow Developer * Solution Design and … Configuration of ServiceNow * Extensive experience working in complex global organisations. This is a initial 6 Month contract paying between £750p/d - £850p/d via umbrella with high chance of extension. This role offers a Hybrid working policy, working in the office 3 days a week. If this role is of interest, please reply with your up-to-date More ❯
My Financial Services client are looking for a ServiceNow Architect to join their team. The role will be working on a greenfield implementation of ServiceNow and ITSM capability.Requirements: * Greenfield experience of an implementation of ServiceNow * Including ITSM/ITOM/CMBD/Discovery Experience * ServiceNow Product implementations. * Background as a ServiceNow Architect or a Senior ServiceNow Developer * Solution Design and … Configuration of ServiceNow * Extensive experience working in complex global organisations. This is a initial 6 Month contract paying between £750p/d - £850p/d via umbrella with high chance of extension. This role offers a Hybrid working policy, working in the office 3 days a week. If this role is of interest, please reply with your up-to-date More ❯
requirements. This is a newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work More ❯
london, south east england, united kingdom Hybrid / WFH Options
10x Consulting
solutions (SSH, key pairs, SFTP). Handle encrypted data, including applying and managing encryption/decryption processes. Work within an ITIL framework, ensuring strong governance and operational discipline. Use ServiceNow (or similar ticketing systems) to manage incidents, requests, and change workflows. Key Skills & Experience: Strong Moveit Automation/Transfer experience Proven experience in file transfer management and secure data handling. More ❯
An understanding of Service Management, ITIL or ITSM Commercially sharp, relationship driven and customer focused A relationship builder who can influence and persuade at all levels Any experience with ServiceNow or Halo would be beneficial but not a pre-requisite Why apply A chance to join a respected, fast-growing consultancy and play a central role in shaping its partner More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Exalto Consulting ltd
An understanding of Service Management, ITIL or ITSM Commercially sharp, relationship driven and customer focused A relationship builder who can influence and persuade at all levels Any experience with ServiceNow or Halo would be beneficial but not a pre-requisite Why apply A chance to join a respected, fast-growing consultancy and play a central role in shaping its partner More ❯
is an excellent opportunity for someone with solid insurance experience (particularly London Market) and a proven track record managing both onshore and offshore teams. Key Skills & Experience: Proficient with ServiceNow Strong knowledge of the ITIL framework Experience managing onshore and offshore teams Background in the insurance industry (Speciality or London Market) Skilled in liaising with third-party vendors Experience with More ❯
for Net New Order Book of CIS Services while working with RBUs. Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base. Lead events More ❯
for Net New Order Book of CIS Services while working with RBUs. Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base. Lead events More ❯
for Net New Order Book of CIS Services while working with RBUs. Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base. Lead events More ❯
london (city of london), south east england, united kingdom
Zensar Technologies
for Net New Order Book of CIS Services while working with RBUs. Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base. Lead events More ❯