76 to 100 of 165 ServiceNow Jobs in London

One platforms whilst liaising with business stakeholders and steering committees Experience with related tools such as Boyum Usability Pack, Coresuite FSM etc Delivery of integrations with systems such as ServiceNow and other business systems Excellent organisational and communication skills Excellent opportunity to play a key role in the delivery of a core ERP system for one of the largest business More ❯

Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud release management and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage Excellent problem-solving skills, attention to detail, and time management Ability to speak Mandarin, Spanish, or Portuguese is an advantage More ❯

Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud release management and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage Excellent problem-solving skills, attention to detail, and time management Ability to speak Mandarin, Spanish, or Portuguese is an advantage More ❯

Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud release management and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage Excellent problem-solving skills, attention to detail, and time management Ability to speak Mandarin, Spanish, or Portuguese is an advantage More ❯

Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud release management and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage Excellent problem-solving skills, attention to detail, and time management Ability to speak Mandarin, Spanish, or Portuguese is an advantage More ❯

ServiceNow Lead Solution Architect Fully Remote Were seeking an experienced ServiceNow Lead Solution Architect to take ownership of designing and delivering innovative, high-quality solutions. Youll be responsible for overseeing the deployment, optimisation, and ongoing improvement of the ServiceNow Service Management platform, ensuring it effectively supports both internal teams and external clients. This position requires strong technical leadership guiding, coaching … Keep a clear, up-to-date view of existing architecture and manage configuration migrations. Participate in workshops to refine processes and workflows. Essential Skills & Experience In-depth knowledge of ServiceNow modules and functionality. Strong understanding of ITIL processes and best practices. Experience in large, complex enterprise environments with multiple integration points. Skilled in designing and implementing scalable, robust architectures. Knowledge … mentoring, and stakeholder engagement skills. Excellent communication and presentation abilities. Ability to manage multiple priorities and meet deadlines. Current awareness of technology market trends. Eligibility for SC clearance. Desirable ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). PRINCE2, PMP, or similar project management certification. Familiarity with Agile, Scrum, or similar delivery frameworks. More ❯

Senior Business Systems Analyst - ServiceNow Location: London (Hybrid) Type: Permanent Are you an experienced Business Systems Analyst with a strong grasp of ServiceNow and a passion for driving technology strategy across a complex organisation? A prestigious law firm in the City is hiring a Senior Business Systems Analyst to play a key role in shaping and supporting their enterprise-wide … ServiceNow platform. As part of a dedicated internal ServiceNow team, you’ll help maintain and enhance the platform, delivering impactful workflows, leading continuous improvement cycles, and supporting an exciting firm-wide migration to make ServiceNow the core workflow solution across the business. Key Responsibilities: Maintain and enhance the ServiceNow platform, including upgrades, patches, and workflow development Collaborate with business and … tech teams to capture and transform requirements into technical solutions Support and manage the ServiceNow development backlog Lead onboarding of additional teams into the ServiceNow ecosystem Actively contribute to the creation of a centralised user experience across departments What We’re Looking For: Strong hands-on experience with ServiceNow (ITSM/ITOM modules ideal) Proven background in business systems analysis More ❯

of SAP roles, critical objects, and tables. Excellent stakeholder engagement and business analysis skills. Nice-to-Have Skills: Experience in pharmaceutical and/or financial systems environments. Familiarity with ServiceNow, SAP Solution Manager, ALM. Prior involvement in S/4HANA finance transformation programmes. More ❯

recruitment background with proven experience of at least a year in winning new clients and working on roles end to end. Ideally you will have NetSuite, Workday, Salesforce, ServiceNow or MS Dynamics recruitment experience but all other professional or technical recruitment markets will be considered as they can cross train on market as needed. 360 Business Development experience Strong worth More ❯

ServiceNow Technical Architect Location: UK - Hybrid (occasional travel) Salary: Up to £110,000 Our client, a leading UK technology provider, is seeking a ServiceNow Architect to lead the design, governance, and ongoing development of their platform. This is a player-manager role, combining hands-on technical delivery with leadership of a small internal team. You'll shape the ServiceNow roadmap … and work closely with stakeholders to deliver scalable, automated, customer-focused solutions. Key Responsibilities: Define platform architecture and strategy aligned to business goals Lead design, configuration, and customisation of ServiceNow modules Oversee governance, technical standards, and upgrade strategy Manage and mentor a small team of developers and administrators Act as the technical point of contact for internal and external stakeholders … What We're Looking For: Strong expertise in ServiceNow across ITSM, ITOM, and CSM, plus knowledge of other modules Certified System Administrator (CSA) and Certified Implementation Specialist (ITSM, ITOM) Proven leadership and stakeholder engagement skills MSP or IT Services background preferred Benefits: Hybrid working Funded ServiceNow certifications Private healthcare and dental care Generous holiday allowance Contributory pension Annual trip to More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and … Engineer/IT Support Analyst who has gained experience working on an SLA driven service desk within an ITIL framework. You will be experienced in managing escalated tickets in ServiceNow (or similar IT Ticketing systems), be confident in your ability to speak with internal users in person and over the phone. VIP support will form a major part of this More ❯

months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯

months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯

months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯

months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯

part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against More ❯

part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against More ❯

part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against More ❯

Solutions Architects - MS Technologies, SolarWinds, ServiceNow + 3-6 month initial contract + Outside IR35 + £550 - £620 per day Dependant on experience + Fully remote working Key Skills: + Excellent track record and work history as an MS Solutions Architect + Experience with SolarWinds & ServiceNow highly desirable Overview We're looking for 2 Solution Architects to join a major More ❯

We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in … planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors to ensure timely delivery Track and report on project KPIs and milestones Help manage change requests and ensure proper documentation … tracking Contribute to post-implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow More ❯

We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in … planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors to ensure timely delivery Track and report on project KPIs and milestones Help manage change requests and ensure proper documentation … tracking Contribute to post-implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow More ❯

We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in … planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors to ensure timely delivery Track and report on project KPIs and milestones Help manage change requests and ensure proper documentation … tracking Contribute to post-implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow More ❯

We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in … planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors to ensure timely delivery Track and report on project KPIs and milestones Help manage change requests and ensure proper documentation … tracking Contribute to post-implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow More ❯

ITIL practices and develop actionable roadmaps. Advise on metrics, KPIs, and reporting frameworks to measure service performance, customer satisfaction, and regulatory compliance. Support the enhancement of ITSM tooling (e.g., ServiceNow) to align with ITIL best practices and evolving business needs. Drive organisational change and user adoption through effective stakeholder engagement and communication strategies. Collaborate cross-functionally with product teams, change … In depth knowledge of ITIL v4 with relevant certification Proven experience in designing or improving service management capabilities across Enterprise environments Hands on experience with ITSM tools which include ServiceNow, BMC Remedy or Jira Service Management Familiarity with product team operating models and agile devops environments Excellent skills in documentation, process design, stakeholder communication and governance development Ability to develop More ❯

fluent speaking/writing of English and either/both of Swedish and French* Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard More ❯