126 to 150 of 163 Support Engineer Jobs in London

Job Title: Application Support Engineer Location: Staines, Surrey – Hybrid, 2 days onsite Contract: 12-month PAYE | Inside IR35 - Paid on a weekly basis through us - Principle HR + Strong possibility of conversion to full-time Annual Salary: Up to £41,000 per annum Start Date: ASAP Interview Process: 2 rounds – technical and managerial About the role You’ll … join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal teams in identifying and resolving issues efficiently. Key requirements Minimum 2 years’ experience in application or technical support Confident with SQL – running queries, joins, analysing … and troubleshoot scripts – Unix shell, Bash, and UI scripts Understanding of web-based UI behaviour is a bonus Strong communication and problem-solving skills This is a hands-on support role with a focus on technical depth over ticket volume. You’ll be joining a stable, collaborative team where support engineers are genuinely respected and heard. Interested? Or More ❯

Job Title: Application Support Engineer Location: Staines, Surrey – Hybrid, 2 days onsite Contract: 12-month PAYE | Inside IR35 - Paid on a weekly basis through us - Principle HR + Strong possibility of conversion to full-time Annual Salary: Up to £41,000 per annum Start Date: ASAP Interview Process: 2 rounds – technical and managerial About the role You’ll … join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal teams in identifying and resolving issues efficiently. Key requirements Minimum 2 years’ experience in application or technical support Confident with SQL – running queries, joins, analysing … and troubleshoot scripts – Unix shell, Bash, and UI scripts Understanding of web-based UI behaviour is a bonus Strong communication and problem-solving skills This is a hands-on support role with a focus on technical depth over ticket volume. You’ll be joining a stable, collaborative team where support engineers are genuinely respected and heard. Interested? Or More ❯

JOB DETAILS Role Title: Production Applications/L2 Support Engineer Possibility of remote work: Work from office - weekly 3 days (Tues/Wed/Thurs) Contract duration: 6+ months Location: London Important: Candidates must be flexible and comfortable with weekend shift rotations as part of the regular work schedule, with compensation provided through time off in lieu. Required … Core Skills: Java and DB SQL Splunk Areas of responsibility: Excellent communication skills and the ability to collaborate with multiple internal teams. Interest in working on Support projects and willingness to work during weekend shifts on a rotational basis. Experience with Java and databases (either development or support), with comfort in analyzing Java code or SQL queries. Good … about ongoing and potential future issues. Ensuring client SLAs are met by managing deliverables for critical applications and understanding IT/business SLAs. Collaborating with Development and Level 3 support teams on incident triages, release/change reviews, and application stabilization enhancements. Handling major incidents, engaging relevant teams, creating post-mortems, and ensuring incident closure. More ❯

Amazon's Pricing Team seeks a Support Engineer to maintain platform infrastructure and assist with automation initiatives that impact millions of customers. This role combines software engineering and systems knowledge to support operational efficiency and implement customer-focused solutions. The position requires collaborating with development teams, understanding system architecture, and implementing code solutions to enhance service reliability. … and assisting with network infrastructure operations. You will help resolve complex operational issues through systematic diagnosis, implement monitoring solutions, and perform infrastructure maintenance. Working alongside development teams, you will support existing software improvements, assist in automating support processes, and maintain system documentation. Additional responsibilities include troubleshooting technical challenges and helping implement scalable solutions to ensure operational stability. BASIC … QUALIFICATIONS - 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages - Bachelor's degree - Experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP) PREFERRED QUALIFICATIONS - Experience with AWS, networks and operating systems - Working knowledge of Linux system administration and More ❯

market accounts to enterprise-level customers including public sector. Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services … and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools and tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have … you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: Learn and More ❯

Our Global Trade Support Services (TSS) team is responsible for supporting critical trading and settlement front-to-back applications. By working closely with our Equities and Equities Derivatives businesses, we ensure the seamless operation and success of our trading activities. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We … You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a Trade Support Engineer, you will provide application support for front-to-back systems across equities and equities derivatives products. You will be responsible for operational technical support across … enquiries, managing escalations, and establishing close working partnerships with stakeholders in a highly operational and regulated environment. What you offer • 5+ years of experience working in a trading floor support role • Experience working with a mix of vendor and in-house trading systems and settlement platforms • Good knowledge of Windows Server, Unix, and SQL (both in a physical and More ❯

PLATFORM SUPPORT ENGINEER CENTRAL LONDON - 2 DAYS PER WEEK IN OFFICE £45,000 - £50,000 + BENEFITS Are you a highly motivated and curious individual with a passion for systems administration and a drive to learn and grow within a cutting-edge environment? This is a unique opportunity to join a well-funded and innovative firm that's … backing and a clear vision. THE ROLE: You'll be a crucial part of the engineering team, reporting directly to the Technical Team Lead and working alongside another Platform Support Engineer. This is a fantastic opportunity to gain broad exposure and develop your skills within a sophisticated platform environment. This role is about being a versatile - someone who loves … technology and is eager to jump in and support various aspects of their robust platform. Your primary responsibility will be to provide 1st, 2nd, and 3rd line support, mainly assisting the core Platform Engineering team. This will involve significant system administration work. They are keen to find someone with a passion for the field, perhaps demonstrated through personal More ❯

of Regulatory Technology (RegTech) software. Are you someone who loves technology and is eager to kickstart your journey into software engineering? We have an exciting opening for a Graduate Support & Python Engineer who is passionate about tackling challenges and helping clients. In this role, you will provide top-notch technical assistance while also engaging in Python development to … enhance our software solutions. As a Graduate Support & Python Engineer 2025, you will not only address client inquiries and technical issues but also gain valuable insights into the intricate workings of complex software systems. This position offers a unique pathway for aspiring software engineers to immerse themselves in the complexities of financial technology. You'll have the opportunity … solve real-world problems, and witness firsthand how technology is reshaping regulation in the finance sector. Join us to be a part of driving innovation and delivering exceptional customer support, while also honing your programming skills in a dynamic and supportive environment. The Scheme Our graduate scheme is a full-time programme designed to equip candidates with the skills More ❯

Support Automation Engineer (Full Stack Developer) Judge.me Role: Support Automation Engineer (Full Stack Developer) Salary Bracket: £60-90k dependent upon the value the successful candidate brings! For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers … reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Support Automation Engineer to revolutionize our customer support infrastructure and build technology solutions that 10x our support team's capabilities. This role will be instrumental in creating … and implementing technical integrations between our support systems and internal platforms, with a particular focus on optimizing our AI-powered support using Intercom's Fin AI. You will work directly with the Head of Customer Support to transform our support function into a next-gen strategic growth engine through innovative technical solutions. What Makes This Role More ❯

Job summary As a Telecoms/UC Tech Support Engineer, you'll play a key role in supporting a complex, multi-site telecoms and unified communications network across several NHS Trusts. You'll provide 1st and 2nd line support, troubleshoot faults, and maintain systems including Unify Openscape, Netcall, Alertive, and legacy platforms. Your work will span installations … diagnostics, disaster recovery, and infrastructure support--ensuring 99.99% network availability. This role demands strong technical knowledge, excellent communication skills, and a proactive, customer-focused approach. You'll thrive in a fast-paced, collaborative environment where your contributions directly impact patient care and operational efficiency. Main duties of the job As a Telecoms/UC Tech Support Engineer your role is to contribute to the provision of service through: The provision of 1st line, 2nd line support to users, through the service desk function. Accurate identification of faults and issues affecting the system/network and early resolution to ensure 99.99% network availability is maintained. Engage 3rd party service providers as directed by Telecoms/UC More ❯

small business solutions and smart homes by designing our own hardware, enabling it with software, and tying it all together to the cloud. We are seeking a Sr. Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing … and CX teams, and provide escalation support to senior leadership. NSE's are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe. Key job responsibilities As an NSE, you will: Serve as an expert on … networking, fleet monitoring, and customer support practices. Handle complex network issues, serving as the escalation point of contact for business leaders, IT staff, and MSPs. Drive strategy, as defined by your leadership, and model technical troubleshoot methods for agents to follow. Work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical recommendations More ❯

communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office. The Client … Site Services Engineer will serve their clients by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client's requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for … end-user frequently asked questions (FAQs) and procedural knowledgebase articles. Provides assistance to Tier 2-3 staff with problem research and documentation Have the Ability to Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end More ❯

and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes. You will be responsible for implementing, and maintaining the solutions you provide. You will work … customer experience. - Have strong written and oral communication skills - Can deal with ambiguity; work with minimum supervision. BASIC QUALIFICATIONS - 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages PREFERRED QUALIFICATIONS - Knowledge of web services, distributed systems, and web application development - Experience … empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon More ❯

is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Purpose As a Senior Application Support Engineer, you will play a crucial role in powering our Retail applications by partnering with engineering and business teams to build deep technical and business expertise. You'll … be the go-to expert across a diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to … value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive Application Support & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration changes with minimal impact More ❯

Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We … at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Support Engineer, you will work with partner teams, user stories, and hardware repair data to drive strategic improvements. You will manage feature and region User Acceptance Testing incoming requests … with operation capability and ensure clear communication of repair steps. You will be reviewing runbooks and workflow data to collaborate with repair instruction requestors to drive operational improvements and support the needs of specific hardware. You demonstrate excellent judgment when making decisions. You clearly communicate with stakeholders and partner teams. You maintain high standards in documentation and are detail More ❯

companies, from high-street banks to other fintechs, can offer affordable credit to their customers. We're looking for an experienced individual to join us in the role of Support Engineer. This position requires the ability to balance multiple competing priorities - on any particular day you could be diagnosing a complex system issue, working with an external client to … Our technology stack: AWS (including ECS and RDS), OpenTelemetry, NewRelic, Python, Postgres, Liquibase, Angular, Docker Who you are: Four or more years professional experience in a customer-facing technical support or engineering role Excellent verbal and written communication skills, with an ability to communicate technical concepts to non-technical users Strong analytical and problem-solving skills Experience working with … incidents through to resolution Assisting with the technical onboarding of new B2B clients, helping them get up and running with our API Working to improve our ability to effectively support our platform, including improving our monitoring and alerting capabilities Innovating our support processes to drive better outcomes for our clients What we offer Everyone owns a piece of More ❯

solutions. Growth from within. We help develop new skill-sets impacting your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility. Hybrid or remote setup with flexible hours. Career growth. Our internal More ❯

Role: Production Applications/L2 Support Engineer-INSIDE IR 35 Location: London (Hybrid - 3 days onsite: Tues/Wed/Thurs) Duration: 6+ months contract Domain: Retail Application Support Shift Flexibility: Weekend rotational shifts required (compensated with time off in lieu) Core Requirements: Experience: 6+ years in application support or development Technical Skills: Java (comfortable analyzing … production issues Able to collaborate with Dev and L3 teams for incident triage and change reviews Experience managing Major Incidents and post-mortem processes Ideal for candidates interested in support-focused roles and working in dynamic, customer-facing environments. More ❯

End User Support Engineer page is loaded End User Support Engineer Apply locations London time type Full time posted on Posted 16 Days Ago job requisition id CMC4529 We are looking to hire an End User Support Engineer on a 12 month Fixed Term Contract. The End User Support department is built around … Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have experience of this type of working environment. A varied and interesting role responsible for delivering desktop … support and other services across CMC's global business. You will be expected to deal with customers via email, chat, telephone and face to face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a More ❯

Project Support Engineers - CCTV/Access Control/Comms systems/Networks Location: Heathrow Start Date: ASAP 6-12 months Contract inside IR35 - Rate Negotiable Job Description: As Project Support Engineer your role will involve assisting with several projects for both internal and external clients throughout Heathrow. There will be a requirement to be able to work … on-site at Heathrow full-time, and will include working on days and nights. Work within agreed and published project processes and standards, to support Minor Works Comms systems projects at Heathrow Role Responsibilities: Supervise sub contractors ensuring that process is followed for the particular project(s) engaged upon Produce regular reports on site progress of projects and maintain … manner and that all documentation is accurately produced. Production of Work packs Upon completion of the works, provide all necessary documentation to all interested parties to achieve on-going support of the new install. Qualifications and experience Substantial skills and experience CCTV/PA/Access Control/Display Screens, structured cabling and Networks Broad knowledge of specialised telecoms More ❯

Job ID: Evi Technologies Limited The team, within Alexa-Conv A Modeling&Learning, is seeking an experienced Support Engineer to join our dynamic team. In this role, you will play a critical part in enhancing customer experience through defect triage and customer feedback analysis, primarily focusing on Large Language Models (LLMs). The Support Engineer will … growth. - Dive deep into ambiguous issues and implement effective solutions. - Contribute to process improvements to reduce handling time, data output, and faster solution for customers. In addition, the ideal Support Engineer will have a Machine Learning (ML) background and hands-on experience with Large Language Models (LLMs). They should be able to quickly understand changes in response … to customers' requests and adjust workflows accordingly. The Support Engineer must have a passion for data, efficiency, and accuracy, as well as: - Be proactive in addressing issues and problems, with the ability to work autonomously with minimal direction or no direction - Be comfortable working in a fast-paced, highly collaborative, dynamic work environment. - Support several projects at More ❯

We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. The ideal candidate should have a strong background and experience in eMarket systems at both a technical level and a business level for FX and Precious Metals, possess excellent … to work in a fast-paced environment. Platform & venue configuration: manage and maintain configuration across all supported venues and systems, ensuring optimal performance and compliance with business requirements Application support: provide expert-level support for the eMarkets platform, responding quickly to issues and service requests in line with the Banks governance standards Business engagement: act as a liaison … create, maintain and update working instructions and documentation ensure knowledge capture and transfer is a mandatory and ongoing function of the role contribute to a centralised knowledge base to support team learning and operational efficiency Testing & change management: participate in functional and user acceptance testing (FAT/UAT) for projects impacting eCommerce IT Callout & support expectations: participate in More ❯

We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. The ideal candidate should have a strong background and experience in eMarket systems at both a technical level and a business level for FX and Precious Metals, possess excellent … to work in a fast-paced environment. Platform & venue configuration: manage and maintain configuration across all supported venues and systems, ensuring optimal performance and compliance with business requirements Application support: provide expert-level support for the eMarkets platform, responding quickly to issues and service requests in line with the Banks governance standards Business engagement: act as a liaison … create, maintain and update working instructions and documentation ensure knowledge capture and transfer is a mandatory and ongoing function of the role contribute to a centralised knowledge base to support team learning and operational efficiency Testing & change management: participate in functional and user acceptance testing (FAT/UAT) for projects impacting eCommerce IT Callout & support expectations: participate in More ❯

Reports to: Controls Manager Location: London - Heathrow Airport (All terminals) Contract Type: Permanent Shift Based (42 Hours) Introduction to role Working within Heathrow T3 and T5, the Principal Support Engineer will be responsible for the investigation and resolution of complex technical faults in the Low Level control equipment including analysis of data, improvement and optimisation within the baggage … handling system. The engineer will also have a good appreciation of both high level and electro-mechanical equipment and the interfaces with the low level. Role Responsibilities Your responsibilities and activities will include: Able to lead complex and critical control incidents Able to interface directly with the duty manager and high level teams during P1/P2 events. To … maintain and update as required Specialist OEM Controls - IPC, BAS, CM Servers and Client Device applications at LHR for Baggage Systems To provide specialist support for OEM PLC's, Safety PLC's, etc. To support and maintain the documentation and software repositories (CM Synergy, VersionDog/Mass System environments, Smarteam/Enovia) To be able fault find communication More ❯

On Site AV Support Technician - This position will see you working as an AV event support technician on a client site in CENTRAL LONDON. The role will see you working at a corporate so the ability to work alongside senior management/directors is an absolute must i.e. you must be very client facing. You will be responsible … for: * AV VC Technical Support (Cisco, Teams or Poly Experience) * Good with Audio and lighting as well as videowalls * Working with the client to ensure all av event needs are met * Basic trouble shooting and diagnostics * Preventative maintenance checks * Working knowledge of PowerPoint presentations * Ideally be able to use control systems Crestron AMX If you have these skills and More ❯