26 to 50 of 58 Customer Service Jobs in Manchester

infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server … with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years’ experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft ...

projects, services and initiatives through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Team. Support service improvement initiatives and contribute to proposals for service improvements, including delivering training to varied audiences to facilitate change, as required. Preparation of general presentation … brings to our community and therefore welcome applications from all sections of society. Job description Job responsibilities Key results from the job holder Support Service Managers with delivery of milestones through proactive monitoring, ensuring any gaps, risks and issues are escalated in a timely manner. Ensure that change management ...

based AV system will sit. Sudlows prides itself on quality of our designs and installations as well as how we engage with the customer, as a customer facing operative the Audio/Visual Solutions Engineer will be expected to provide a high level of customer service … Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example. Excellent attention to detail and accuracy while completing documentation in all its forms. Excellent customer facing manner. Strong fault-finding and problem-solving skills. Flexible approach to working location and times. UK Driving Licence. Desirable Requirements Manufacturer awarded training ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability … Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business ...

proactive, hands-on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation. As our new IT & Applications Analyst, you will: Provide high quality … technical support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support ...

vision, objectives, success measures and priorities. You’ll lead analysis across problem definition, solution design and delivery, ensuring work is aligned to business strategy, customer needs, regulatory requirements and technical constraints. You’ll bring strong technical and domain expertise, acting as a Subject Matter Expert (SME) for your products … vision, KPIs and direction remain aligned. Work as a key member in a multidisciplinary squad, including UX, Engineers, QA and Scrum, working on key customer journeys. Delivering digital journey changes, enhancements and support for our customers. Requirements Feature Delivery Lead Product Analyst on complex or cross-squad roadmap initiatives ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Always maintain a strong customer focus Work with the IT Technical Services Manager and wider support team to ensure any recurring technical issues are addressed and any training … ensure optimal performance. Communicate changes and updates within the organisation effectively. Experience Required: Prior experience within a first or second-line technical product or service focused support role. Microsoft Business Central Windows and Mac operating systems Microsoft Cloud Platforms, Azure AD, Entra Basic network knowledge Ability to problem solve ...

rota basis. This IT apprenticeship offers exposure to a wide range of technologies, including Microsoft 365, Windows 11, Chrome OS, and school service desk systems. As an IT Cluster Apprentice, you will work closely with the Head of IT, IT Operations Manager, Cluster IT Manager, School Business Managers … implementation of IT services across CAT schools Assisting with desktop administration, including Microsoft and Windows environments Helping manage the school IT service desk Providing on-site support across multiple schools within the Trust Working collaboratively to support the Emmaus CAT IT strategy Delivering excellent customer service ...

problem solver. You will be eager to learn with an ability to self-teach in areas of uncertainty. Finally, you should possess a strong customer service ethos with a hunger to develop and improve your experience. Responsibilities Diagnosing faults with hardware and software. Rectifying faults. Carrying out installations ...

razorblue role: We are looking for a Service Desk Manager to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will include: Manage the service desk team across the North West & Scotland Region, ensuring consistently high standards of technical support … customer service click apply for full job details ...

technical role suited to someone who thrives on building scalable systems, solving complex data challenges, and enabling marketing teams to deliver personalised, automated customer journeys. You will be responsible for implementing a new marketing automation platform (Salesforce Marketing Cloud), integrating it across the business, and ensuring it becomes … core driver of customer engagement. This is a rare opportunity to take full ownership of an end-to-end automation function from day one. Key Responsibilities Lead the end-to-end implementation of a new Salesforce based marketing automation system. Architect, build, and maintain automated customer journeys , lifecycle ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard. This role could grow into a full-time ...

team as a First Line Support Analyst. The Company: Our client is an award winning, high-profile volume retailer renowned for their excellent customer service and fantastic growth. They have a fantastic culture within their stores and put huge value on their people! The Role of the First … Line IT Support: Provide first-line technical support to users across multiple sites and a growing online customer base Troubleshoot and resolve IT issues, escalating where necessary Support and maintain business applications and network infrastructure Assist with system design, testing and ongoing IT projects Deliver support via phone, email ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary ...

portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve … updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client ...

conditioning and commercial gas systems , offering a well-rounded, multi-skilled approach. Key Responsibilities Carry out PPM and reactive maintenance across multiple sites Service, fault find, and repair air conditioning systems (splits, VRV/VRF) Perform maintenance and compliance checks on commercial gas systems Undertake electrical maintenance , including fault … completed in line with SLA/KPI expectations Accurately complete job reports and documentation Liaise with clients and provide a high level of customer service Support compliance with health & safety regulations at all times Required Qualifications & Experience Essential: NVQ/City & Guilds in Electrical or Mechanical discipline 18th ...

ensuring deadlines and quality standards are met Maintaining accurate records, data sets, and documentation in line with best practice Providing a high standard of customer service when supporting colleagues or stakeholders Actively contributing to the delivery of the company’s Vision and Gameplan Participating in team meetings … Closing Date Friday, 22nd May 2026 Start Date Monday, 14th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Initiative Qualifications English GCSE, grade minimum grade 5 (Essential) Maths GCSE, grade minimum grade 5 (Essential) IT GCSE, grade ...

support to clients via phone, email, and live chat Help troubleshoot hardware, software,and user issues Log and manage support tickets in our service desk system Work with senior engineers to diagnose and resolve technical problems Assist users with setting up and using computers, software, and IT systems Escalate … more complex issues to the appropriate team members Maintain accurate records of support calls and technical issues Help ensure all clients receive excellent customer service Training The successful candidate may be chosen to have a full-time role after completing their apprenticeship Apprenticeship Standard Information communications technician (level ...

basic SEO principles, and familiarity with web analytics tool Ability to learn new technologies and adapt to evolving business needs High level of responsive customer service skills Ability to work under deadline pressure High attention to detail required Ability to work independently as well as communicate within ...

team in Stockport. This is a busy and responsible role, ideal for someone with an organised approach to problem-solving who can provide great customer service. You will coordinate the purchasing and management of telecoms for the organisation, including mobiles, landlines and broadband. This will require a confident individual … connectivity problems, and liaising with external suppliers or internal teams where required to ensure issues are resolved efficiently. Prior experience in a customer service, administrative or person-facing role is essential. This is an ideal position for a trainee, graduate or telecoms engineer with a genuine interest ...

training programme and become the next generation of high-performing tech recruiters. Whether you’ve just graduated or built up experience in sales or customer-facing roles, recruitment offers incredible career potential - and Tech Contracting is one of the most in-demand, lucrative markets in the world right now. … your tech niche, with full support from Gravitas every step of the way What We’re Looking For: Recent graduates or sales/customer service professionals with a hunger to succeed Competitive, motivated individuals who want to build a career, not just a job People who thrive ...

help resolve issues in a timely manner Prepare reports and updates for clients and internal stakeholders About You: Some experience in account management, customer service, sales support, or a similar client-facing role Strong communication and relationship-building skills Highly organised with the ability to manage multiple tasks ...