26 to 50 of 61 Customer Service Jobs in Manchester

Salary £24,737 Location Head Office - Didsbury Permanent, Full Time Reporting to the Service Desk Team Lead, the Service Desk Analyst will be responsible for ensuring all incoming incidents and problems assigned to them are prioritised, analysed and then resolved as efficiently as possible. You will be working … part of the Service Desk team to make sure we deliver excellent customer service while m click apply for full job details ...

Professional Services Apprentice at Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation. Role As a Professional Services Apprentice … Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation. This role is well suited to someone at an early ...

implementation projects that meet scope, budget, and time targets Producing clear, professional documentation to support both clients and internal teams Managing effective handovers to Service Delivery to ensure a seamless transition Implementing new technologies that add real value to client environments Project Planning (20%) Scoping and Planning successful projects … deliver five star solutions that keep our clients happy is a must! This role involves some evening and weekend work when projects or customer requirements call for it. We plan these sessions in advance wherever possible, and they form a standard part of the role. Youll need ...

must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows … Desktop You're collaborative and pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about ...

work on Fibre to the Premises (FTTP) installations. Upon successful completion of training, you will work in the field installing ultrafast broadband services to customer premises, supported by one of the UK's most established infrastructure providers. Training at MJ Quinn Academy Structured training programme for new starters Industry … Doing (After Training and budding ) Accepting and managing jobs via a handheld device Installing fibre cables from network distribution points to customer properties Completing final connections inside customer homes Working underground, internally, and at height where required Climbing telegraph poles as part of network installation work Testing fibre ...

accept, your responsibilities will encompass: Operate as the lead point of contact for your portfolio of clients. Build and maintain strong, long-lasting customer relationships. Hold regular reviews with clients in accordance with Account Management Procedure Ensure the timely and successful delivery of our solutions according to customer … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

longer) Job Role: The Helpdesk Administrator will work closely with the callouts team and the client administrator to ensure smooth coordination and efficient service delivery. Key responsibilities include accurate data entry into the CAFM system, managing service details and client quotes, running reports, and logging and maintaining callouts. … Maximo CAFM system Knowledge of Facilities Management and Building Services sectors Commutable From: Manchester, Stockport, Oldham, Dukinfield, Bredbury Similar Job Titles: Helpdesk Coordinator, Administrator, Customer Service Administrator, Helpdesk Scheduler, Logistics Administrator For further information about this and other positions please apply now. This vacancy is being advertised ...

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for ou click apply for full job details ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard This role could grow into a full-time ...

customers. Key Responsibilities Lead on Safety Performance by setting an exceptional example to colleagues across functions, challenging others when required. Deliver a first-class service to our customers The management and execution of LV & HV Capital Projects and Switchgear Maintenance, which may include cable overlays, switchgear replacement and overhead … produce and interpret spreadsheets and to produce MI reports Have experience of training and mentoring engineering and industrial staff Be focussed on providing exceptional customer service Be an excellent written and verbal communicator Hold a full UK driving licence (Essential) What SP ENWL offer As a vital team ...

business systems across the group. The goal: to reduce labour-intensive processes and implement scalable, data-driven platforms that improve operational performance and customer outcomes. You will play a pivotal role in shaping the future of the organisations IT and data infrastructure, with a clear trajectory toward taking ownership … accuracy, consistency, and speed Ensure secure and reliable data flow between devices, platforms, and teams AI & Advanced Analytics Identify opportunities to embed AI into customer service, reporting, and forecasting Collaborate with internal and external data teams to deliver smart, scalable solutions Ensure new tools come with full documentation ...

plus an excellent benefits package The Opportunity for you… If you’re early in your networking career and want to join a service provider where you’ll get real exposure to live networks rather than just logging tickets, this could be a good step. The business is growing … partners when issues arise, playing a key role in keeping services running smoothly and customers informed. You’ll handle inbound faults, queries and service requests, making sure everything is logged accurately and worked within agreed SLAs. A big part of the role involves monitoring customer and network assets ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

Technical Requirements: 1-5 years of New Business experience within an IT reseller or MSP environment Proficiency in sales software and CRM systems Excellent customer service, communication and negotiation skills ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

natural problem-solver with excellent consulting skills, you'll fit right in. You'll be a true ambassador for AgileCadence, helping us deliver outstanding service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

retail or public buildings (desirable) Experience carrying out PPMs and reactive works Full UK driving licence (essential) Commitment to safety and excellent customer service Benefits Competitive salary with overtime & standby payments (door-to-door callouts) 22 days annual leave + 8 bank holidays (increasing with service) Company ...

Control, CCTV and Intruder Alarms Diagnosing faults and resolving issues in a timely manner Servicing on Access Control, CCTV and Access Control Providing excellent customer service on-site and over the phone Participating in the on-call rota Requirements – Security Commissioning Engineer: Minimum of 5 years' experience commissioning … join a respected company offering real work-life balance, strong earning potential, and professional development. Keywords to support your application: Security Engineer | Security Service Engineer | CCTV Engineer | Intruder Alarm Engineer | Access Control Engineer | IP Security Systems | Security Systems Engineer | 18th Edition | Central London Engineer | Fire and Security ...

troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively. ...

desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Key Responsibilities Attend designated customer sites to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting … Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

Becoming a trusted advisor to your customers Owning your desk like it’s your own business What you’ll need: Some experience in sales, customer service or retail is a bonus – but not essential Hunger to learn, grow and hit targets A natural communicator who thrives ...