26 to 50 of 62 Customer Service Jobs in Manchester

You'll work closely with regional teams, support IT administration tasks, and contribute to project delivery. This role will suit someone who is passionate about IT and delivering great service and thrives on the challenge of working on different technologies. You'll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We'll support … IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK driving licence required) Essential Skills & Experience: Demonstrate proven IT skills. Strong customer service and communication skills Experience working to KPIs and SLAs Solid knowledge of Windows OS, Office 365, desktop support, and infrastructure including servers and storage Familiarity with cloud More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using … other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experienceof maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer More ❯

Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using … other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experienceof maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer More ❯

so a strong focus on security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing … understanding of Windows Server, Active Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress or similar EDR/security More ❯

so a strong focus on security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing … understanding of Windows Server, Active Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress or similar EDR/security More ❯

the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times … Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save … up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re More ❯

availability, and optimal performance of ICT applications Developing, managing, and supporting both existing and future ICT applications Leading and contributing to cyclical ICT projects and system upgrades Delivering outstanding customer service in line with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL V3 or working towards … and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Long service awards What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call More ❯

availability, and optimal performance of ICT applications Developing, managing, and supporting both existing and future ICT applications Leading and contributing to cyclical ICT projects and system upgrades Delivering outstanding customer service in line with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL V3 or working towards … and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Long service awards What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call More ❯

Exchange in 2019. BECOMING A BANK In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We're proud of our strong customer service, consistently achieving high satisfaction scores - like our current average rating of 4.8/5 from 1,200+ reviews, which also earned us a Platinum Trusted Service … commercial lending, creating a virtuous cycle of growth. WHERE WE'RE HEADED Our goal is simple: to be the best bank - for our customers and each other. We put customer needs first, continuously looking to improve our proposition on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service. How do we … with data migrations, and implement data transformation processes using tools like Data Loader or third-party ETL/DWH solutions. Respond to and resolve system-related incidents, bugs, and service requests in a timely and effective manner. Participate in audits, compliance reviews, and ensure adherence to governance policies and regulatory requirements. Maintain comprehensive technical documentation for system configurations, development More ❯

the Smart Meter Communications Licence, which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of smart meters are realised. Our … NOC/Svc Desk environment) and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst for proactive continuous improvement is … where required.Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences.Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre.Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart Metering issues.Good understanding of End to More ❯

you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯

know why and how things work, and really enjoy speaking to people. You're ambitious, organised, and thrive in structured, fast-paced environments. You've got experience in busy, customer-facing roles (hospitality, customer service, sales support, or events), and you're ready to launch a career in recruitment without cold calling or sales targets. What s More ❯

voice, IT support, and data storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations and troubleshooting Assist in building … Office 365 Basic networking concepts LAN/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ … compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 8am - 5pm Benefits: Extra holiday for your birthday Length of service awards Free on-site parking Study support Team-building and social events Free tickets to sporting events with hospitality Referral bonuses Future prospects: Opportunity to progress within a growing More ❯

audio-visual equipment for assemblies, events, and performances Support Trust-wide network, hardware, and software maintenance and security Work collaboratively with staff, pupils, and parents/carers, delivering excellent customer service Contribute to a high-quality, reliable IT service across all academies Training Information Communications Technician Level 3 Online training with a qualified coach from Baltic Apprenticeships More ❯

you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯

internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process … credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help … Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable More ❯

Bank Holidays Pension scheme Employee assistance program Employee engagement activities The Role: The successful candidate will be the first point of contact for new existing clients, offering a seamless customer experience and ensuring the highest level of accuracy with each and every order. They will be required to keep the CRM system fully up to date with new client … information and provide general administrative support to the wider sales team. Day-to-Day of the Role: Capture and maintain accurate records of all sales transactions, customer information and other relevant data in the CRM System Verify all quotes and orders to ensure accuracy and create anomaly reports Generate sales reports and analysis as needed to support the sales … and management teams in decision making Provide exceptional customer service by responding to internal and external enquires, resolving issues and addressing customer concerns in a timely and professional manner Candidate Specification: Proven experience in a similar Sales Operations/Sales Support based role A background with tech or software is preferred, but not essential An organised and More ❯

to maintain robust security protocols. You'll play a crucial role in guiding our technical teams to meet security standards, successfully passing security audits, and safeguarding both company and customer data. As the first point of contact for security incidents, your expertise will be essential in keeping our systems secure. We regret that this position is only available for … with minimal supervision. Outstanding problem-solving abilities and a keen eye for detail , ensuring precision and reliability in all tasks. Excellent communicator , both written and verbal, with a strong customer-service mindset and a passion for supporting others. Organised, adaptable, and dependable , maintaining focus and professionalism in dynamic environments. Deeply committed to integrity, confidentiality, and ethical conduct in … every aspect of their work. What's in it for you? Besides the opportunity to work for a global company that is customer and people-focused, we offer: A focus on Learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee More ❯

you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

and nurses in surgeries. Organizing conferences for doctors and other medical staff. Building and maintaining positive working relationships with medical staff and supporting administration staff. Work closely together with Customer Service team on price quotations, tenders, frameworks, pricing, orders samples and customer issues. Covering the North ideally based on the M62 Corridor The Ideal Person for the … a hunter (the job involves getting new business) Charismatic networker (relationship-seeker who intentionally make connections with both internal partners and external contacts) Can demonstrate resilience for rejection. Understands customer needs regular contact and feedback. Demonstrates a track record of success. Takes actions to meet or exceed customer expectations If you think the role of Business Development Manager More ❯

the uncomplicated way to get excellent in-home Wi-Fi coverage. We stand out by offering intelligent, simple products that work perfectly first-time, without fuss or jargon. Our customer service is the best in the industry." Our goal is to deliver simplified, customer-delighting Wi-Fi products and enhance the digital experience for customers and employees. … design, talent management, and data-driven decision-making will be crucial to our growth and cultural transformation. Key responsibilities include establishing effective ways of working, prioritizing initiatives, enabling self-service capabilities, and creating a positive, innovative environment aligned with our strategic objectives. We seek a confident, resilient self-starter who thrives in a collaborative, innovative, and accountable culture. In More ❯

business opportunities from both self-initiated and company-provided leads. Building and nurturing client relationships to boost revenue. Driving new business development with existing and potential accounts. Delivering excellent customer service through effective account management. Meeting call volume targets aligned with revenue goals. Efficiently managing your sales pipeline. Establishing and maintaining relationships with new and existing accounts. Collecting … with OTE up to 45,000 (uncapped) Monday to Friday office hours, with no weekends or late nights. A holiday allowance starting at 20 days, increasing to 25 with service, plus Bank Holidays and your birthday off each year. Genuine opportunities for career progression. The ideal Business Development Executive will have: Experience in an outbound sales role such as More ❯