51 to 75 of 142 Customer Service Jobs in Manchester

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … ownership of features - from design and development through testing, deployment, and monitoring in production Contribute to the technical direction of the Identity Platform and help shape solutions that balance customer experience, security, and developer usability Write clean, maintainable, well-tested code, and champion engineering best practices in your team Take shared responsibility for the operational excellence of the Identity More ❯

reps, managing data, liaising with customers, and making sure nothing slips through the cracks. What You'll Be Doing * Support the Sales Team: Prepare proposals, presentations, and contract documents.* Customer Focus: Handle queries, share info, and help resolve any issues that pop up.* Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing.* Manage the CRM: Keep … customer records up to date and squeaky clean.* Reporting: Pull together sales figures and performance metrics to help guide decisions.* Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule. Who You Are * 1-3 years' experience in sales support, admin, or customer service.* Super comfortable using CRMs, Microsoft Office (especially Excel More ❯

Desk-Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Desk-Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Product Support Specialist Department: Customer Operations Employment Type: Permanent - Full Time Location: Manchester Reporting To: Team Leader - Product & Technical Support Description The Product Support Specialist is responsible for supporting the smooth running of the Professional Services Team, ensuring that our customer's needs are met in a prompt and efficient manner. This position is within the UK PMS … team. Our software is designed to relieve the administrative burden that all legal practices are faced with, thus enabling staff to be more productive. Key Responsibilities Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. Attend to Case Management related client tickets and answer telephone calls. … Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather customer's information and determine the issue by evaluating and analysing the symptoms. Research required information using available resources. Identify and escalate priority issues as per client specifications, following standard procedures. Offer alternative solutions where appropriate with the objective More ❯

representingHonda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia,Renault, Suzuki and Daciawith branches across London, The Thames Valley, The Home Counties, The West Midlands & Greater Manchester. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction. … Brayleys has evolved from a single-location dealership into a well-regarded automotive group within the UK market. This growth has been driven by a strong commitment to customer service, operational excellence, and a business culture rooted in professionalism, transparency, and long-term value creation. Brayleys is now part of the AW Rosamani Group, a Dubai-based family … new brand opportunities. This drive and vision has reinforced our passion and determination to give our valued customers the widest choice, the highest quality cars and the best possible customer service. Our customers really are at the heart of everything we do. "It's our stated policy to treat every visitor to Brayleys as a welcomed guest in our More ❯

Very strong technical skills in all aspects of IT support Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM) An exceptional level of customer service and confidentiality Experience in OS, Apps and H/W installation and troubleshooting depending on project products Ever dreamt of working within a multinational media & entertainment corporation … and fault-resolution, as well as project work. You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service - leaving each ticket not only resolved, but with a smile on theusers face- a job well done! Be part of us Hemmersbach provides IT infrastructure services in More ❯

Very strong technical skills in all aspects of IT support Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM) An exceptional level of customer service and confidentiality Experience in OS, Apps and H/W installation and troubleshooting depending on project products Ever dreamt of working within a multinational media & entertainment corporation … and fault-resolution, as well as project work. You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service - leaving each ticket not only resolved, but with a smile on theusers face- a job well done! Be part of us Hemmersbach provides IT infrastructure services in More ❯

objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. Identify … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong More ❯

clients receive expert-level assistance across a range of BC issues. This is a great opportunity for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point … sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression opportunities into More ❯

clients receive expert-level assistance across a range of BC issues. This is a great opportunity for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point … sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression opportunities into More ❯

to restore power to our customers. Key Responsibilities Lead on Safety Performance by setting an exceptional example to colleagues across functions, challenging others when required. Deliver a first-class service to our customers The management and execution of LV & HV Capital Projects and Switchgear Maintenance, which may include cable overlays, switchgear replacement and overhead line refurbishment The management of … and with the ability to produce and interpret spreadsheets and to produce MI reports Have experience of training and mentoring engineering and industrial staff Be focussed on providing exceptional customer service Be an excellent written and verbal communicator Hold a full UK driving licence (Essential) What Electricity North West offer As a vital team member, and in return … is committed to supporting its people and is proud of its reward and benefits package, which includes: An annual bonus scheme 25 days annual leave (increasing with length of service) Car allowance or company vehicle Private healthcare An employee rewards portal offering discounts on well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunities for professional More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

We require an Amazon Marketplace Specialist to join the E-commerce team of our thriving direct-to-customer business, Brand Threads. Through acting as subject matter expert in Amazon Marketplace promotion, trading and specialist search, you will actively improve metrics to include organic keyword searches, product visibility, reduction in PPC, and on-time delivery of targeted campaigns. Responsibilities Create … stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers' expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific More ❯

to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯

This role is ideal for a customer-focused professional with experience in managing client relationships, handling escalations, and mentoring junior team members. The successful candidate will play a key role in ensuring our customers receive the best possible experience and support. Client Details This small-sized organisation operates in the technology and telecomms industry, providing innovative solutions to its … clients. It is focused on delivering high-quality services and fostering a supportive work environment for its employees. Description Supervise and support the customer service team to achieve performance goals. Handle escalated customer inquiries to ensure swift resolution. Monitor and report on customer service metrics and KPIs. Collaborate with other departments to improve service delivery processes. Provide training and mentoring to team members to develop their skills. Implement strategies to enhance customer satisfaction and loyalty. Ensure compliance with company policies and industry standards. Contribute to developing new initiatives for better customer support. Profile A successful Customer Service Lead should have: Previous experience in a customer service role More ❯

This role is ideal for a customer-focused professional with experience in managing client relationships, handling escalations, and mentoring junior team members. The successful candidate will play a key role in ensuring our customers receive the best possible experience and support. Client Details This small-sized organisation operates in the technology and telecomms industry, providing innovative solutions to its … clients. It is focused on delivering high-quality services and fostering a supportive work environment for its employees. Description Supervise and support the customer service team to achieve performance goals. Handle escalated customer inquiries to ensure swift resolution. Monitor and report on customer service metrics and KPIs. Collaborate with other departments to improve service delivery processes. Provide training and mentoring to team members to develop their skills. Implement strategies to enhance customer satisfaction and loyalty. Ensure compliance with company policies and industry standards. Contribute to developing new initiatives for better customer support. Profile A successful Customer Service Lead should have: Previous experience in a customer service role More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯