126 to 138 of 138 Customer Experience Jobs in the Midlands

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

sales teams and subject matter experts across the business, and the team includes Senior Bid Managers, Bid Managers, Bid Coordinators, Bid Executives and Apprentices -all with different levels of experience and specialist knowledge. We're proud of what we've built - but we're also evolving. We're improving the tools we use, refining our ways of working, and … the business. In this role you'll be responsible for: Leadingthe Bid Centre with clear standards and consistent, high-quality delivery. Takingownership of bid management to improve outcomes and customer experience. Providingdirection and support to the team while overseeing structure and resources. Embeddingcontinuous improvement through reviews, refined processes, and scalable tools. Workingcross-functionally to align priorities, enhance collaboration, and … drive performance. We'd love you to have Proven experience leading a centralised bid function in a fast-paced setting. Confidence managing a large, multi-layered team across varied roles. Strong grasp of formal bid processes, compliance requirements, and internal governance. Sharp eye for spotting inefficiencies and driving process improvements. Excellent communicator with the ability to build trusted stakeholder More ❯

CRM Executive Location: Hybrid (2 days in-office) Salary: 30,000 We're working with a growing marketing team that's investing in smarter, more connected customer experiences and CRM is a key part of that journey. They're now looking for a CRM Executive to help deliver and optimise personalised customer journeys using Adobe tools. This is … deepen their technical expertise. What you'll be doing Build and deliver CRM campaigns across email, app, and other digital channels Use Adobe Journey Optimiser to execute and refine customer journeys Support upsell and retention strategies in collaboration with the wider CRM team Track and analyse campaign performance to identify areas for improvement Assist with segmentation, reporting, and day … to-day campaign delivery What we're looking for Solid hands-on experience using Adobe Journey Optimiser (or similar CRM tools) Comfortable working with campaign data and basic segmentation techniques This is a great opportunity to join a function that's actively evolving. If you would like more information, click Apply Now At Gleeson Recruitment Group, we embrace inclusivity More ❯

CRM Executive Location: Hybrid (2 days in-office) Salary: £30,000 We're working with a growing marketing team that's investing in smarter, more connected customer experiences and CRM is a key part of that journey. They're now looking for a CRM Executive to help deliver and optimise personalised customer journeys using Adobe tools. This is … deepen their technical expertise. What you'll be doing Build and deliver CRM campaigns across email, app, and other digital channels Use Adobe Journey Optimiser to execute and refine customer journeys Support upsell and retention strategies in collaboration with the wider CRM team Track and analyse campaign performance to identify areas for improvement Assist with segmentation, reporting, and day … to-day campaign delivery What we're looking for Solid hands-on experience using Adobe Journey Optimiser (or similar CRM tools) Comfortable working with campaign data and basic segmentation techniques This is a great opportunity to join a function that's actively evolving. If you would like more information, click Apply Now At Gleeson Recruitment Group, we embrace inclusivity More ❯

Customer Service/Technical Support permanent Advisor Location: Office-based (hybrid available after training) Hours: 4 on, 4 off shift pattern (40 hours per week) Salary: £26,000 - £30,000 per annum This is a permanent varied and fast-paced role covering all aspects of customer contact, including technical support, sales, billing, and general enquiries. Key Responsibilities: Answer … inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and escalate where needed Deliver great customer experiences with patience … as home internet supports equipment and systems required. Supportive, small-team environment This role is based in an office, with hybrid working available after training. Related job titles include Customer Support Representative, Technical Support Specialist, and Help Desk Advisor. If you're interested in this exciting opportunity, we'd love to hear from you! Apply now to join our More ❯

Coordinating delivery across software platforms that integrate real-time data feeds, third-party APIs, and internal optimisation tools. Supporting diverse workstreams such as building expansion, product optimisation, and enhanced customer experiences. You'll work on engaging programmes involving data platforms, operational automation, and innovative broadcasting solutions. What we're looking for: 5-10 years of experience in project More ❯

your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … conflict and keeping the team motivated and on track for delivery Stakeholder communication - Encourage positive stakeholder communication - Provide regular status updates and manage expectations Quality Assurance - Ensure deliverables meet Customer Duty & Operating Model quality standards - Conduct reviews, testing and approvals Project execution & monitoring - Track project performance using tools and KPIs in line with Group Change Policy - Be prepared to More ❯

device that allows businesses to accept card payments anytime, anywhere. SumUp Point of Sale System : An intuitive and user-friendly POS system that helps businesses manage transactions, inventory, and customer data efficiently. SumUp Kiosk : A user-friendly, self-service payment solution designed to streamline the checkout process for businesses in various industries. SumUp App Marketplace : A platform that offers … a variety of integrations and apps to help businesses streamline operations and enhance their customer experience. We are looking for sales personnel to join us throughout the UK and Ireland. Your personal profile should embrace Industry experience is ideal, but by no means essential Consistently exceeding sales targets is second nature to you Your exceptional communication skills foster … lasting client relationships A genuine passion for supporting local businesses drives your work Experience in lead generation, cold calling, and pipeline development strengthens your profile Our extensive product range ensures an excellent rewards package with a Commission Structure designed to reward success. You can earn an initial customer sign up fee that on average pays around £500 This More ❯

of transformation. They're looking for a highly capable Project Manager to lead multiple concurrent initiatives spanning people, technology, and process all with the common goal of enhancing the customer journey. This is a role for a proactive and versatile Project Manager who thrives in a fast-paced environment, can confidently manage complex change, and is adept at engaging … all levels. What you'll be doing: Leading multiple projects simultaneously, ensuring delivery on time, within budget, and to scope. Driving business change initiatives that improve operational efficiency and customer experience. Managing resources, budgets, timelines, and dependencies across varied workstreams. Engaging and influencing stakeholders from across the business and with external partners. Applying best practice methodologies to deliver measurable … results. What we're looking for: 5+ years' experience in project management, ideally in a consumer-facing industry . Proven track record of delivering business transformation and technical projects. Strong change management and stakeholder engagement skills. Familiarity with project management tools, methodologies, and governance. Confident communicator capable of presenting to senior leadership. The package: £45,000 - £60,000 depending More ❯

of transformation. They're looking for a highly capable Project Manager to lead multiple concurrent initiatives spanning people, technology, and process all with the common goal of enhancing the customer journey. This is a role for a proactive and versatile Project Manager who thrives in a fast-paced environment, can confidently manage complex change, and is adept at engaging … all levels. What you'll be doing: Leading multiple projects simultaneously, ensuring delivery on time, within budget, and to scope. Driving business change initiatives that improve operational efficiency and customer experience. Managing resources, budgets, timelines, and dependencies across varied workstreams. Engaging and influencing stakeholders from across the business and with external partners. Applying best practice methodologies to deliver measurable … results. What we're looking for: 5+ years' experience in project management, ideally in a consumer-facing industry . Proven track record of delivering business transformation and technical projects. Strong change management and stakeholder engagement skills. Familiarity with project management tools, methodologies, and governance. Confident communicator capable of presenting to senior leadership. The package: £45,000 - £60,000 depending More ❯

cutting-edge SaaS platform into the North American market. This hybrid role blends hands-on Software Development, Application Integration and 3rd line support, giving you the opportunity to shape customer experiences and optimise system performance from day one. You will use technologies such as C#, Angular, SQL and Powershell for automating tasks. Role: Integration Developer, Full Stack Developer, Application … and supporting our onboarding and rollout strategies. With strong SQL, PowerShell, C#, and API integration skills, you ll thrive in a role that s equal parts technical delivery and customer-focused support. We offer a collaborative, forward-thinking environment where your impact is real, your work matters, and your growth is supported. Sound like your next challenge. Click apply More ❯

cutting-edge SaaS platform into the North American market. This hybrid role blends hands-on Software Development, Application Integration and 3rd line support, giving you the opportunity to shape customer experiences and optimise system performance from day one. You will use technologies such as C#, Angular, SQL and Powershell for automating tasks. Role: Integration Developer, Full Stack Developer, Application … and supporting our onboarding and rollout strategies. With strong SQL, PowerShell, C#, and API integration skills, you'll thrive in a role that's equal parts technical delivery and customer-focused support. We offer a collaborative, forward-thinking environment where your impact is real, your work matters, and your growth is supported. Sound like your next challenge. Click apply More ❯