26 to 37 of 37 ITSM Jobs in the Midlands

Network Engineer

Hiring Organisation
KHUDA TECHNOLOGY LIMITED
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£65,000
networking and security principles. Proven ability to troubleshoot issues across network, system, and application layers. Experience with monitoring tools such as SolarWinds. Familiarity with ITSM processes (Incident, Change, and Problem Management). Eligibility for UK Security Clearance ...

Infrastructure Analyst

Hiring Organisation
ECS Resource Group Ltd
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum
ensure high availability of systems and network services. Act as an escalation point for global support teams on operational issues. Manage incidents using ITSM frameworks and platforms such as ServiceNow. Perform operational procedures, including hardware/software installation, configuration, and maintenance. Support backup, restore, and storage allocation processes, ensuring operational ...

AWS IaaS Sys Admin

Hiring Organisation
Accenture
Location
Birmingham, UK
goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards … Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. xehkeey Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI ...

Service Desk Engineer

Hiring Organisation
Context Recruitment
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£200 - £250/day inside IR35
being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. * Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software * Maintain Active Directory ...

Head of IT

Hiring Organisation
Michael Page
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£55000 - £68000/annum
M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking … Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness ...

Service Operations Manager

Hiring Organisation
OCC Group
Location
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
Employment Type
Permanent
while driving continuous improvement across operational processes. In this role, you will oversee Change, Incident, and Problem Management, ensuring best-practice IT Service Management (ITSM) processes are followed. You will analyse service performance data, identify trends, and work closely with the Service Operations Lead to guide the team and support ...

IT Helpdesk Engineer

Hiring Organisation
167 Solutions Ltd
Location
Warwick, Warwickshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
users Diagnose and resolve hardware, software, and network issues Support meeting-room and audio-visual technology Log, update, and manage support tickets through the ITSM system Escalate issues to senior support teams when required Create and maintain clear technical documentation Deliver a friendly, professional, and customer-focused service Essential Skills … Strong troubleshooting ability across hardware, Windows, Microsoft 365, Active Directory, and Intune Ability to support audio-visual and conferencing systems Solid understanding of IT service management processes Excellent communication and interpersonal skills Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices ...

IT Helpdesk Engineer

Hiring Organisation
167 Solutions Ltd
Location
Warwick, Warwickshire, UK
users Diagnose and resolve hardware, software, and network issues Support meeting-room and audio-visual technology Log, update, and manage support tickets through the ITSM system Escalate issues to senior support teams when required Create and maintain clear technical documentation Deliver a friendly, professional, and customer-focused service Essential Skills … troubleshooting ability across hardware, Windows, Microsoft 365, Active Directory, and Intune Ability to support audio-visual and conferencing xehkeey systems Solid understanding of IT service management processes Excellent communication and interpersonal skills Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices ...

Platform Security Expert

Hiring Organisation
TECHNOLOGY AND RISK RECRUITMENT LTD
Location
Midlands, United Kingdom
Employment Type
Permanent, Work From Home
data security models Conduct security reviews, risk assessments, and vulnerability remediation Ensure alignment with enterprise security and governance standards Support secure configuration across ITSM, ITOM, CMDB and related modules Collaborate with Cyber Security, Infrastructure, and Platform Engineering teams Act as the ServiceNow security SME across the organisation Support audits, compliance … ACLs, roles, data security, permissions) Experience securing enterprise-scale ServiceNow environments Strong understanding of GRC, risk, and platform governance principles Experience working with CMDB, ITSM, ITOM or related modules Proven experience working alongside Cyber Security teams Strong understanding of identity and access management principles Ability to operate as a senior ...

Network Engineer

Hiring Organisation
Hays Technology
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
£53799 - £60000/annum
Your new role **You must have or be able to get SC clearance** Responsible for the build maintenance of both virtual and physical network infrastructure, both the day-to-day operational running and the planning ...

Network Engineer

Hiring Organisation
Certain Advantage
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£55,000
Network Engineer Certain Advantage is hiring for a Network Engineer for a permanent position based in Leek Wootton. This role requires on-site work, along with travel across the Warwickshire area. The company: Were working ...

Project Manager

Hiring Organisation
M Group
Location
Coventry, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...