76 to 92 of 92 ITSM Jobs in the Midlands

service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service and help keep Nottinghamshire's communities safe? Nottinghamshire … levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting service improvement plans, operational reports and management documentation. ...

role involves configuring network equipment, performing planned changes, reviewing capacity, and maintaining detailed documentation. A strong background in Cisco, Avaya, and cloud platforms, plus ITSM awareness, is preferred. #J-18808-Ljbffr ...

many more. We're looking for a HALO Developer where you’ll play a key role in configuring, developing and improving the Halo ITSM platform, supporting both internal operations and external customers. At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more … experience administering or configuring Halo ITSM is essential. Experience creating or modifying workflows, ticket types and system configurations. A good understanding of IT service management processes and ticketing systems. Strong troubleshooting and problem-solving skills. Good communication skills, with the confidence to engage with customers and internal stakeholders. A willingness ...

travel to Lincoln on a weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion at XMA At XMA, we believe … Desk Team Leader, People management, IT Support Team Leader, 1st Line IT Support Team Leader, IT Help Desk Manager, Service Delivery, Line Management, IT Service Management, Incident Management, Nottingham, Nottinghamshire, Lincoln ...

attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued ...

reliability and operational effectiveness. Manage competing operational priorities while maintaining service quality and business continuity. Ensure SAP support processes are aligned with established IT service management principles. Lead, coach and manage a team of SAP analysts, developers and technical specialists. Allocate resources effectively across business-as-usual support, system enhancements … authorisations and workflows. Transport Management: Experience coordinating SAP configuration changes, transports and releases. Change Governance: Familiarity with CAB procedures and controlled release processes. IT Service Management: Knowledge of ITIL-aligned service management frameworks. Exposure to SAP RISE preparation, readiness assessments or related transformation initiatives. Experience managing SAP Application Management Services ...

architecture principles and business priorities. You will provide architectural guidance across the ServiceNow ecosystem, shaping design standards and supporting technical decisions across capabilities including ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Working collaboratively with platform, engineering, delivery, product and enterprise architecture teams, you will translate strategic requirements into … product-oriented ways of working. Experience contributing to architecture governance forums, design authorities or architecture review boards. Experience with ServiceNow capabilities such as ITSM, ITOM, CMDB, ITAM, SPM, App Engine, Visibility or Discovery. What makes this role compelling You will have the opportunity to influence the long‐term direction ...

Support meeting rooms, video conferencing systems, audiovisual equipment and collaboration technology. Record and maintain accurate information on incidents and requests using the company's ITSM system. Carry out regular checks of meeting rooms and audiovisual equipment. Person Specification Fluent in Spanish Excellent communication and interpersonal skills with a strong customer … SharePoint. Comfortable with Windows/user operating systems. Laptops, desktops, peripherals, printers and docking stations Wi-Fi, VPN and remote access. Experienced with ITSM and/or ticketing systems. This is a full-time position offering an annual salary of £40,000 - £45,000 + excellent company benefits. Advancing People ...

will act as the technical authority and primary escalation point, overseeing complex incidents, production issues, technical designs and platform enhancements across SAM Pro, HRSD, ITSM, IRM and SecOps.You will also play a key role in ensuring software licensing compliance, maintaining platform stability and providing technical oversight of offshore delivery teams.Mantory … RequirementsValid SC Security Clearance.Extensive ServiceNow SAM Pro production support experienceMajor incident leadership experience.Technical design authority experience.HRSD/ITSM platform support experience.Offshore team leadership experience.Essential Skills & ExperienceExtensive hands-on experience with ServiceNow SAM Pro, particularly within enterprise production support environments.Strong experience managing major incidents, including P1/P2 escalations and root ...

will act as the technical authority and primary escalation point, overseeing complex incidents, production issues, technical designs and platform enhancements across SAM Pro, HRSD, ITSM, IRM and SecOps. You will also play a key role in ensuring software licensing compliance, maintaining platform stability and providing technical oversight of offshore delivery … teams. Mantory Requirements Valid SC Security Clearance. Extensive ServiceNow SAM Pro production support experience Major incident leadership experience. Technical design authority experience. HRSD/ITSM platform support experience. Offshore team leadership experience. Essential Skills & Experience Extensive hands‐on experience with ServiceNow SAM Pro , particularly within enterprise production support environments. Strong ...

seeking an experienced and innovative ITSM Administrator to play a key role in the development, administration and ongoing enhancement of NHIS's enterprise IT Service Management platform. In this exciting role, you will collaborate with service owners, technical specialists, customer organisations and external suppliers to transform operational requirements into secure … sustainable service-management solutions. You will configure and optimise workflows, automation, service catalogues, dashboards, reports and service-level agreements across a wide range of ITSM disciplines, including incident, problem, change, asset, configuration and service request management. You will also support critical integrations with technologies such as Entra ID, LDAP, monitoring ...

seeking an experienced and innovative ITSM Administrator to play a key role in the development, administration and ongoing enhancement of NHIS's enterprise IT Service Management platform. In this exciting role, you will collaborate with service owners, technical specialists, customer organisations and external suppliers to transform operational requirements into secure … sustainable service-management solutions. You will configure and optimise workflows, automation, service catalogues, dashboards, reports and service-level agreements across a wide range of ITSM disciplines, including incident, problem, change, asset, configuration and service request management. You will also support critical integrations with technologies such as Entra ID, LDAP, monitoring ...

vWAN). Strong knowledge of static and dynamic routing. Experience applying industry best practice, with knowledge of ISO 20000 (IT Service Management) and ITSM principles. Experience authoring technical design documents and service artefacts. #J-18808-Ljbffr ...

operations. Drive continuous improvement across the operational service, including governance, configuration and access management, JML processes, supporting applications, user communications, KPIs/SLAs and ITSM practices. Key Skills/Experience Essential: Significant experience managing the operations of Dassault Systèmes 3DEXPERIENCE and/or large-scale PLM platforms within an engineering … demonstrable experience leading technical teams, suppliers and service partners. Strong working knowledge of ITIL and/or COBIT with experience establishing and operating structured ITSM and governance frameworks. Proven experience managing SaaS platforms, vendors, SLAs, KPIs and service performance with a focus on availability, resilience and continual improvement. Strong understanding ...

WhereWarwickWhatI.T. & CommunicationsTypePermanentSalary60000 AnnualAs a Network Engineer you will maintain and improve network services that help Technology teams deliver reliable systems across the Public Sector. You will troubleshoot network issues, manage day-to-day network activity ...

As a Network Engineer you will maintain and improve network services that help Technology teams deliver reliable systems across the Public Sector. You will troubleshoot network issues, manage day-to-day network activity and keep ...

Sherwood Forest Hospitals NHS Foundation Trust is seeking an experienced ITSM Administrator to develop, administer and enhance its enterprise ITSM platform. You will collate requirements, configure workflows, and collaborate with service owners, technical specialists and suppliers to deliver secure, efficient ITSM solutions that support patient care. You will help optimize ...