101 to 125 of 219 Service Delivery Jobs in the Midlands

Operations Manager, you’ll play a key role in leading the delivery of high-quality onsite and field services across a defined region. You’ll work closely with Team Leaders, service teams, customers and internal stakeholders to make sure our services run smoothly, consistently and to the standards … team of Team Leaders. It would suit someone that is located in or around the Derby area. What you'll do Lead the operational delivery of onsite and field services, ensuring services meet agreed SLAs, KPIs and customer expectations. Manage, coach and support Team Leaders, helping them develop their ...

leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street … cycle to work scheme, cashback cards, a saving scheme and much more! What you’ll do on a typical day: Lead the employee lifecycle service , bringing together processes, ways of working and best practice following the acquisition of Wincanton Inspire, coach and develop a high-performing team , building ...

week, until 6:30pm. Main duties of the job As a Reception Lead Coordinator, you will help coordinate the day-to-day reception service while providing support, guidance and supervision to members of the reception team. Working alongside the other Reception Lead Coordinators, you will help organise staffing … rotas to ensure the reception service runs effectively. The role remains patient-facing, and you will continue to undertake reception duties when required, including supporting patients with enquiries, care navigation and appointment requests. You will also help manage concerns and difficult situations, escalating these appropriately when necessary. You will ...

influence commercial growth and make a real impact? If so, we'd love to hear from you. We're a privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years … genuine autonomy, influence our commercial strategy and play a key role in the continued growth of a business that prides itself on outstanding customer service and long-term client relationships. About You You're a commercially minded relationship builder who enjoys understanding customer challenges, creating tailored solutions and helping ...

recovery and security technologies. Strong troubleshooting and problem solving skills. Excellent customer-facing and communication skills. Ability to work closely with AMs, Project Managers, Service Delivery and customer IT teams. Desirables (or willing to work towards) Strong experience delivering Professional Services projects, migrations and technical implementations. Experience working ...

/primary care general practice experience Relevant health and safety experience Other requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Desirable Full UK driving licence Skills Essential Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker and negotiator Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management (planning and organising) Ability to network and build relationships Proven problem solving ...

Type : Full Time, Permanent Industry : Food Manufacturing Salary : Competitive Working Hours : Monday to Friday This is a fantastic opportunity for an experienced customer service or sales support professional who enjoys building strong customer relationships and delivering an exceptional service experience. Working closely with Sales, Operations and Logistics teams … using SAP Work closely with internal departments to ensure timely order fulfilment and resolve issues quickly Build and maintain strong customer relationships through exceptional service delivery Monitor order progress and proactively communicate updates to customers Support the sales team with account administration and customer management activities Produce ...

valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's Advisory and Programme Delivery(APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care … sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project ...

Catering in Birmingham is seeking an experienced Building Management System (BMS) Service Team Leader to lead hands-on technical work and drive service activities across UK sites. You will coordinate engineering workloads, support service delivery, and contribute to the growth of the Smart Infrastructure team, with ...

real operational and customer challenges. Build skills and a career in a fast-growing area - supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact - an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within Atos. Key Responsibilities Translate business and operational requirements into agentic system designs Guide teams in moving from consumer-grade to production-grade agent design Review and optimize agent workflows, decision logic, and system interactions Ensure compliance with platform architecture, governance ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within Atos. Key Responsibilities Translate business and operational requirements into agentic system designs Guide teams in moving from consumer-grade to production-grade agent design Review and optimize agent workflows, decision logic, and system interactions Ensure compliance with platform architecture, governance ...

line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 - 4days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...

following ways: Serve as the primary bridge between legacy applications (Movex -Lawson M3, Info M3; IFS ), and SAP S/4HANA project delivery teams, data migration teams, business stakeholders etc to ensure seamless end-to-end ERP migration and process transformation. Lead and stabilize legacy (Movex -Lawson M3, Info … process mapping and blueprint validation across core enterprise domains to support global SAP template adoption. Orchestrate cross-functional alignment across regional business leaders, Quantum delivery teams, vendors, and global stakeholders. Define and govern the end-to-end legacy-to-SAP migration strategy, including scope, data readiness, cutover, risk management ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within Atos. Key Responsibilities Build and configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs Collaborate ...

Responsibilities: • Lead and develop the operations team through effective KPIs and training initiatives • Streamline workflows and implement process improvements across all service lines • Ensure timely and accurate client service delivery and compliance with UK regulations (HMRC, GDPR, AML, IR35) • Drive automation, digital transformation and technology integration (Xero ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with a desire … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

security Resolving complex infrastructure incidents and escalations Supporting new-site integrations, migrations and infrastructure projects Maintaining technical documentation and infrastructure standards Working closely with service delivery, security, ERP and development teams What we're looking for: Strong hands-on experience administering Palo Alto firewalls Good knowledge of switches ...

impactful solutions for the community. Why Join Us? Impactful Work: Contribute to projects that make a difference in people's lives and enhance public service delivery. Collaborative Environment: Work with a dynamic team that values diverse perspectives and encourages innovation. Career Development: Access to continuous professional development and growth ...

impactful solutions for the community. Why Join Us? Impactful Work: Contribute to projects that make a difference in people's lives and enhance public service delivery. Collaborative Environment: Work with a dynamic team that values diverse perspectives and encourages innovation. Career Development: Access to continuous professional development and growth ...

commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. We are a full-service finance and leasing business. Today our group is the UK’s fastest growing commercial vehicle and bus and coach finance and sales company. … pipeline development knowledge, must include substantial PySpark experience Demonstrable DevOps and DataOps experience with an understanding of best practices for engineering, test and ongoing service delivery An understanding of Infrastructure as Code concepts (Demonstrable Terraform experience a plus) Demonstrable experience of Data Pipeline testing, including automated testing, data ...

Managing Director – Specialist Public Sector Facing Service Provider An exciting opportunity has arisen to join an established, technology-led organisation as Divisional MD of their most successful business unit (public sector). This appointment is suited to a commercially driven leader with a proven track record of delivering growth … shape the future of a successful business operating within mission-critical environments. The successful candidate will take full ownership of commercial performance, operational delivery, and strategic expansion across a significant division. Role Profile The Divisional MD will have full P&L responsibility for their business unit, leading a team ...

career, your team, and your impact. Your Team You’ll be part of our Managed Services team, working closely with Professional Services, Operations, Compliance, Service Design and Product teams to successfully deliver onboarding projects. You’ll build strong relationships across the business, bringing stakeholders together and ensuring everyone remains … informed, engaged and aligned throughout the project lifecycle. Reporting to the Service Delivery Manager, you’ll play an important role in connecting teams and ensuring new services and improvements transition smoothly into Business as Usual. This role gives you the opportunity to take ownership ...

West Midlands | £60,000-£70,000 + car allowance or company car | MSP We’re working with an established Managed Service Provider looking to appoint an experienced Solutions Architect to strengthen its Pre-Sales and technical architecture capability. This isn’t simply a traditional Pre-Sales role. Alongside working … strong breadth of technical knowledge and the confidence to challenge a design when something doesn’t look right. The Role Working closely with Sales, Service Delivery and Technical/Engineering teams, you’ll translate customer requirements into secure, scalable and commercially viable technical solutions , supporting engagements from initial ...

Tata Technologies is recruiting a PLM Programme Manager to support the Service Operations function for PLM, 3DEXPERIENCE, and related applications at our Gaydon site. You will lead cross-functional teams across engineering, IT, and business units to deliver reliable, governed services for a global user base of 16,000+. ...

take charge of its technology function during a period of change. You'll be the senior point of accountability for IT service delivery, leading a small ServiceDesk team while staying close to the tools and systems yourself; this isn't a role where you sit above the detail. … clear picture of systems, suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ...