51 to 75 of 93 Service Delivery Jobs in the Midlands

Staff Services are looking for an experienced installation/commissioning Engineer to join their Banking security delivery team. The purpose of this role is to have responsibility for delivering a fully compliant small works and commissioning delivery for a growing service delivery business which ...

trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms … PaaS, and hybrid environments, within a managed services framework. Lead and support Azure migration initiatives , including assessment, planning, execution, and post-migration optimisation. Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives . Ensure all infrastructure and Azure cloud services are secure, resilient, compliant ...

necessary Stay updated on company products, services and policies to provide accurate information to customers Achieve and maintain high customer satisfaction ratings through quality service delivery Key Skills and Experiences of a Customer Resolution Specialist: Customer service experience required Excellent verbal and written communication Strong problem-solving … abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using Microsoft Office Suite for documentation and reporting Patient and composed demeanour, even in high-pressure situations Ability to adapt to changing priorities ...

learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across … direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management ...

enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton or the local area … Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service Desk Analyst ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

designed around your needs Immediate impact – join during a critical transformation period where your contributions will be highly visible Meaningful work – contribute to public service delivery and citizen outcomes Professional development – work with cutting-edge technology in a supportive, collaborative environment No long-term commitment – perfect for contractors ...

Role: Service Desk Analyst Location: Birmingham Rate: 130 p/d Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. You will be responsible for delivering high-quality technical support to staff across a diverse range … services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base. What you will be doing: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. ...

reflect new ways of working with D365. Identify and create supporting business rule documentation. Capturing SOPS that allow for uniformity in operating within the service environment. These documents will support development of training and Equality materials. Establish a central library of documentation via SharePoint that is supported by good … environment. A full set of business rules that can be applied to SOP creation and operational audits. Ideal Candidate: Experience of working in a service delivery or process development environment Experience identifying and creating SOP materials. Experience of identifying business rule requirements and developing associated documentation. A brilliant ...

Role at a Glance: SAP SCM Managed Services Team Manager Remote Up to £78,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a top-10 global … complex and recurring issues, collaborating with cross-functional teams as required. Manage workload independently while meeting SLAs, quality standards, and utilisation targets. Work with Service Delivery Managers to maintain strong customer relationships and meet contracted deliverables. About you: 10+ years SAP experience, including 6+ years hands ...

Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding ...

problems, supporting people, and working in varied tech environments Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery You’ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from … users. You’ll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets.Most work is remote, but occasional travel is required to the office in Stratford upon Avon once ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

equipment tracking* Participation in on call support when required* Working within agreed SLAs and support processes You will be fully supported by a Service Delivery Manager and wider technical teams. You Will Have * Previous experience in an onsite deskside or Level 2 support role* Comfortable supporting users face … face and resolving issues at the desk* Experience across common deskside technologies including Windows environments, hardware and peripherals* Strong customer service and communication skills* Experience within a regulated environment is desirable but not essential* Willingness to undergo enhanced referencing or vetting where required This is a varied, hands ...

technology leader to head IT operations across the region. This pivotal role will drive strategic IT initiatives, oversee infrastructure and applications, and ensure seamless service delivery to enable business growth. You will lead a high-performing team, champion cultural change, and integrate systems and processes to create … aligned with business objectives. Drive integration of systems, processes, and teams to eliminate fragmentation. Oversee ERP strategy and execution Manage IT budgets, contracts, and service provision. Ensure compliance with governance, security, and regulatory standards (GDPR, ISO). Deliver infrastructure and application projects on time and within budget. Champion innovation ...

experienced and customer-focused Customer Success Manager to our client. You will take ownership of a portfolio of customer accounts, ensuring exceptional service delivery, strong relationships, and long-term value. Key Responsibilities: * Act as the primary point of contact for customers within your portfolio * Build strong, trusted relationships ...

clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales in the UK Strong understanding of UK and international freight markets Excellent negotiation, presentation ...

Infrastructure SQL DBA, to provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. Key Skills and Responsibilities: Provide support across desktop environments, Windows systems, databases, and hosted applications. Diagnose and optimise SQL performance ...

customers across the world. Its growth is driven by a focus on continuous improvement and adaptability, with customer needs informing product development and service delivery. Main Duties: In this role, you will focus on developing new business as well as maintaining client relationships across the French market to support ...

users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will … resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/ ...

energy decisions. With a consultative, relationship-led approach and a strong track record in the market, the business continues to expand its reach and service offering. They are now seeking an ambitious and commercially driven Business Development Manager to support their next phase of growth. What … accurate and active sales pipeline Representing the business at meetings, events, and industry engagements Working closely with internal teams to ensure seamless onboarding and service delivery What We re Looking For Experience selling within the energy sector, ideally energy consultancy or energy services Exposure to services such ...

coordinating efficient and profitable overseas trips • Supporting travel planning, including risk assessments, visas, accommodation and transport • Liaising with internal departments to ensure smooth service delivery • Completing leather grading accreditations • Acting as a professional ambassador for the organisation's services About You You'll be organised, adaptable and confident … mechanical skills • Additional languages (Chinese, Spanish, Vietnamese or Thai) What's on Offer • Salary up to £26,000 • 25–30 days annual leave (service related) • Life assurance • Group personal pension plan • Income protection • Free on-site parking • Flexible working hours Additional travel benefits: • Fully paid UK and international travel ...

commitment to our people. Our ethos revolves around the continuous development of our incredible team, as they are the driving force behind our unparalleled service delivery to our customers and we are recruiting for a Business Development Executive to join our team. The successful Business Development Executive will ...

Cyber Security Cloud & Infrastructure Communications & Connectivity Managed Print Services Physical Security Digital Marketing Services Working closely with Head of Sales, Technical Account Managers and Service Delivery teams to ensure outstanding customer outcomes Acting as a trusted advisor to clients, understanding their business challenges and aligning technology solutions What ...

Cyber Security Cloud & Infrastructure Communications & Connectivity Managed Print Services Physical Security Digital Marketing Services Working closely with Head of Sales, Technical Account Managers and Service Delivery teams to ensure outstanding customer outcomes Acting as a trusted advisor to clients, understanding their business challenges and aligning technology solutions What ...