51 to 75 of 86 Service Delivery Jobs in the Midlands

escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience Proven experience in a senior 3rd/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux … sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement Deliver high-quality technical support across ...

client is one of the UK’s largest privately owned supplier of Fleet Management Solutions technology systems and are looking to appoint an experienced Service Engineering Manager as they continue to grow from strength to strength. This role requires a proactive and dynamic Engineering professional to help lead … support the engineering team operations. This role is essential to maintaining high-quality service delivery, team performance, and field installation standards across client sites. You'll serve as the key point of contact for the mobile engineering team, ensuring operational excellence, client satisfaction, and effective communication between departments. ...

Managing Director - Specialist Public Sector Facing Service Provider An exciting opportunity has arisen to join an established, technology-led organisation as Divisional MD of their most successful business unit (public sector). This appointment is suited to a commercially driven leader with a proven track record of delivering growth … shape the future of a successful business operating within mission-critical environments. The successful candidate will take full ownership of commercial performance, operational delivery, and strategic expansion across a significant division. The Opportunity The Divisional MD will have full P&L responsibility for their business unit, leading a team ...

story of their services- providing frontline support and advocacy to high-risk victims and survivors of domestic abuse. Key Responsibilities Produce performance reports on service delivery, outcomes and KPIs. Analyse complex data and present findings in clear, engaging formats. Develop and maintain dashboards using Power BI and Excel. … Support reporting for funders, commissioners and trustees. Maintain reporting schedules and organisational performance data. Work with managers to improve monitoring processes and service quality. Support the development and maintenance of the Halo case management system. Assist with funding bids, tenders and annual reporting through data analysis and research. Design ...

packages i.e. Qliksense, SSIS, PowerBI to create detailed and impactful reports o Possess the technical skills to develop interactive data analysis to support service delivery and drive transformation. o Be comfortable working both within a team and autonomously showing the tenacity and innovation required to meet end goals. … ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day. Hospital Transformation Programme (HTP) Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose ...

strategic technology partnerships This role is responsible for developing and delivering category strategies, sourcing activities and supplier management arrangements that support the organisations delivery of safe, effective, resilient and value-for-money NHS funded services Key areas of Responsibility: Lead the development and delivery of digital and data … category strategies aligned to organisational priorities and NHS service delivery requirements Deliver complex, high-value procurement exercises in line with public procurement principles Ensure commercial arrangements support clinical safety, data security, and service continuity Support major digital transformation programmes including EPR, cloud, infrastructure, interoperability, cyber security, data ...

customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across … Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee ...

using Oracle AIDP, Oracle Analytics Cloud (OAC), BI Publisher (BIP) and OTBI Design and build Oracle Fusion ERP extensions using Oracle Visual Builder Cloud Service (VBCS) Design, build and support integrations using Oracle Integration Cloud (OIC), REST/SOAP services and Fusion adapters Support Fusion Technical activities including … role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving ...

safe and effective working environment. Through innovative ways of working, you will promote ED&I, SHEF, quality & continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensuring the practice complies with CQC regulations. This position offers an exciting opportunity to make a meaningful impact on patient … outcomes while managing a dedicated team committed to compassionate support and efficient service delivery. Main duties of the job Management of the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities effectively and in a timely manner Line management - leadership and guidance to staff ensuring ...

agents use every day to the integrations and workflows running behind the scenes. You'll work closely with teams across Member Operations, Product, Engineering, Delivery, Process Design and Data to make sure tooling decisions are grounded in what the business actually needs, not just what\'s technically possible. … needs Lead and develop a small team, setting clear priorities and building capability over time Build strong working relationships across Member Operations, Product, Engineering, Delivery, Process Design and Data Act as the escalation point for significant tooling or operational system issues What You'll Bring Established experience managing operational ...

while working with the latest Microsoft technologies. Key Responsibilities: Provide 1st, 2nd and 3rd line infrastructure support, ensuring high levels of system availability and service delivery. Install, configure and maintain Microsoft Windows Server, Microsoft 365, Active Directory and Hyper-V environments. Lead infrastructure projects including server migrations, upgrades ...

ensuring that TGW controls systems across customer sites operate efficiently and are optimised effectively. Working closely with our site management, you will support the delivery of continuous improvements and achievement of the expected operational results. This role will provide leadership and guidance to the PLC Technical Specialists within … Operational Excellence department, supporting the coordination, implementation, and monitoring of improvement projects. The objective is to ensure that expected service delivery levels are achieved and sustained through effective technical support and operational excellence practices. You'll be working on our sites across Northern Europe so the ability ...

architecture role that goes well beyond traditional pre-sales. You will act as the bridge between customer strategy, core business processes, technology design, and service delivery — working alongside sales teams to help organisations modernise their enterprise landscapes. You will also play a meaningful role in how we approach … companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. ...

external working groups, ensuring effective collaboration. Mentor and coach team members while providing expert advice on governance matters. Identify and implement improvements to enhance service delivery for stakeholders. Manage relationships with Ofgem regarding governance issues. Develop expertise in key industry areas to assist with drafting code modification proposals. ...

coaching juniorcolleagues and helping grow the practice within the wider Technology & Data portfolio. Description of the role: Lead large-scale digital adoption, change and delivery programmes that enablefrontline health and care teams to use technology effectively, safely andconsistently. Develop digital health strategies, adoption plans, transformation roadmaps andimplementation approaches that … connect national priorities with provider-leveloperational delivery and frontline clinical workflows. Lead the design and development of major healthcare transformation approaches,frameworks and methodologies, including Centre of Excellence models, reusabledelivery assets and system-wide improvement approaches. Lead and assure EPR-enabled transformation and wider health technology delivery,including ...

well suited to a proactive leader who thrives in a fast-paced environment, enjoys driving operational improvements, and is passionate about delivering outstanding customer service while maintaining efficient supply chain operations. Job Title: Customer & Logistics Manager Location: Coventry Salary: 48,000 - 53 ,000 + Bonus Key Responsibilities Lead … processes Monitor departmental performance against KPIs, SLAs, and customer expectations Lead, coach, and develop the Customer Logistics team to maximise performance and service delivery Promote a culture of accountability, collaboration, and continuous improvement Ideal Experience 5+ years experience within logistics, supply chain, inventory management. Strong SAP experience across ...

Senior Manager – Innovation and Legal Technology to enhance the firm's innovation agenda. The role is pivotal in delivering legal tech solutions and improving service delivery through collaboration with stakeholders. Candidates should have a solid background in legal technology and innovation, demonstrating effective leadership and project management skills. ...

ease of knowledge transfer within the team. * Troubleshoot issues related to data integration or pipeline failures promptly, minimising downtime and maintaining high standards of service delivery. * Support ongoing projects by providing expert advice on best practices in data architecture, security, and governance within cloud-based environments. Senior Data Engineer ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...

Associated electrical and mechanical infrastructure You will act as a key technical contact on site, working closely with operational teams and stakeholders to ensure service delivery standards and contractual commitments are consistently achieved. Key Responsibilities Carry out planned and reactive maintenance activities on industrial plant and equipment. Diagnose … equipment isolations. Support commissioning and decommissioning activities. Maintain high standards of safety, compliance, and housekeeping. Operate and maintain site utility systems to ensure uninterrupted service delivery. Utilise the site maintenance management system to manage work activities. Liaise with contractors and support specialist projects where required. Participate ...

customer-facing architecture professional in Birmingham with strong expertise in ERP architecture and AI adoption. You will bridge customer strategies with technology designs and service delivery, ensuring successful transitions to modern workflows. The ideal candidate will possess excellent consultative skills and a deep understanding of data governance. Join ...

sits within the consulting function of our MSSP SOC, delivering engaging professional services while also supporting and enhancing the security posture of existing managed service clients. It operates across multiple customer environments, balancing hands‐on technical delivery with architectural guidance. As a recognised authority within the security domain … mature security capabilities aligned to modern threats and regulatory expectations. The focus is on improving security outcomes across concurrent engagements, from targeted solution delivery through to broader security transformation initiatives. The role plays a key part in developing emerging security capabilities within the MSSP, helping to evaluate new technologies ...

Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity … efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain ...

effective Senior Management Team (SMT). The SMT will be responsible for the operational leadership of the practice, ensuring the safe, efficient and effective delivery of all non-clinical services. Working collaboratively, the team will oversee the day-to-day management of the practice, support strategic development, drive continuous … operational performance, CQC readiness and compliance, digital transformation, EMIS optimisation, quality improvement, clinical and non-clinical audits, research coordination, communications, website management, marketing and service development. They will work alongside the Assistant Practice Manager, who will lead on workforce management, HR, recruitment, reception and administration, ensuring a collaborative approach ...

teams, and want to work for a company that genuinely invests in its people, this is a fantastic opportunity. Key Responsibilities Lead the successful delivery of end-to-end Microsoft Dynamics 365 Business Central implementation projects. Take ownership of project planning, delivery, scope, budgets and timelines. Design … meet customer business requirements. Lead functional workshops and translate business processes into effective ERP solutions. Manage customer relationships throughout the project lifecycle, ensuring excellent service delivery. Delegate work effectively across the consultancy team while mentoring and supporting junior consultants. Collaborate with internal teams to ensure successful project execution ...