51 to 75 of 95 Service Delivery Jobs in the Midlands

business-critical data services. What You'll Be Doing Supporting live production data services and platform operations. Investigating and resolving incidents, ensuring rapid service restoration. Identifying recurring issues and implementing long-term solutions. Maintaining and enhancing ETL processes and data integration workflows. Working closely with service delivery ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

Reed Talent Solutions are hiring in Northampton! We're looking to recruit a MI Executive to join our Angard Staffing department and support our Service Delivery Team! Role Purpose The MI Executive/BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational … commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections. The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution ...

following ways: Serve as the primary bridge between legacy applications (Movex -Lawson M3, Info M3; IFS ), and SAP S/4HANA project delivery teams, data migration teams, business stakeholders etc to ensure seamless end-to-end ERP migration and process transformation. Lead and stabilise legacy (Movex -Lawson M3, Info … process mapping and blueprint validation across core enterprise domains to support global SAP template adoption. Orchestrate cross-functional alignment across regional business leaders, Quantum delivery teams, vendors, and global stakeholders. Define and govern the end-to-end legacy-to-SAP migration strategy, including scope, data readiness, cutover, risk management ...

search for an experienced Field Services Manager. This is a hands-on leadership role, responsible for managing a team of field engineers, overseeing service delivery, handling technical escalations, and supporting customers across a Managed IT environment. Required Experience Previous IT Team Lead, Field Services Lead or Technical Support ...

Support IT projects, upgrades, migrations, infrastructure improvements and wider business systems initiatives. Work with the outsourced MSP to support effective 1st and 2nd line service delivery Support backup, disaster recovery, patching, monitoring, vulnerability remediation and system hardening activities Assist with IT requirements relating to ISO 27001, TISAX ...

optimising their core transport platform. This is a fantastic opportunity to work on modernising and automating transport processes , helping move systems forward and improve service delivery through better use of technology. You will take ownership of enhancing a web-based transport management system (MTC) , ensuring it is fully … optimised, efficient, and aligned to operational needs. This role combines systems expertise, process improvement, stakeholder engagement, and delivery capability . Key responsibilities will include: Enhancing and optimising the MTC transport system Supporting the transition and continued evolution of a web-based platform Identifying opportunities to automate and streamline school ...

customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across … Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee ...

Birmingham, responsible for developing, producing and maintaining management information to support commercial and operational decision making, including client KPI monitoring, performance tracking, project delivery and contract mobilisation. You will promote the effective use of systems such as MCM within the Birmingham branch, while continuously identifying opportunities for process improvements … captured, reported and maintained accurately in line with standard operating procedures Produce regular and ad hoc reports to monitor client KPIs, contract performance and service delivery outcomes Support contract set up, reporting requirements and mobilisation activity through accurate data analysis and system input Develop dashboards and performance reports ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to “partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being … ever-changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. We are not a traditional ...

important team role in the day-to-day smooth running of the offices. Role Key Responsibilities: Input, maintain, and update client, staff, and service data within company databases and care management systems Ensure data records are accurate, complete, and maintained in line with company procedures and data protection requirements … systems Monitor shared inboxes and respond to routine enquiries, escalating issues where appropriate Support the collection, validation, and reporting of operational data to assist service delivery and business performance monitoring Produce basic reports, spreadsheets, and data summaries using Microsoft Office applications and other business software Record and update ...

excellence. Key Responsibilities: Develop and execute the organisation's IT and digital strategy. Lead digital transformation and business change programmes. Oversee IT operations, infrastructure, service delivery and cyber security. Manage technology suppliers and third-party partnerships. Ensure operational resilience, risk management and regulatory compliance. Provide strategic advice ...

maintenance sector Promoting small works and maintenance services to a targeted client base Working closely with the operational team to ensure smooth onboarding and service delivery Preparing proposals, attending client meetings, and presenting service offerings Supporting the overall growth strategy of the division Monitoring market trends ...

teams to ensure services are delivered efficiently. Liaise with external vendors and maintain effective working relationships. Help improve processes and identify opportunities to enhance service delivery and customer satisfaction. About You We're looking for someone who is: Highly organised with excellent attention to detail. A confident communicator … both written and verbal. Experienced in an administrative, project coordination, customer service, or client-facing role. Comfortable managing multiple priorities in a fast-paced environment. Proactive, solutions-focused, and able to work independently. Experience within IT services, MSP, or technical environments would be an advantage, but is not essential ...

students, and escalate to 2nd line as and when required To monitor the Trust helpdesk and respond to phone calls with outstanding customer service and communication Ensuring requests are dealt with quickly and efficiently, while prioritising tasks Changing staff and student passwords on various Trust systems when requested Assisting … CCTV queries when requested in a confidential manner To implement and promote the TMET policies and procedures relating to all areas of employment and service delivery To work in a confidential manner when handling data Maintain high professional standards of conduct, attendance and punctuality To be willing ...

Recruitment Consultant About VIQU At VIQU IT, we specialise in IT recruitment and consultancy, built on long-term relationships, honest delivery, and a genuinely collaborative approach. We're not a high-pressure, transactional recruitment business. Instead, we focus on creating meaningful connections between exceptional talent and leading organisations. This … responsible for identifying new business opportunities, developing strategic client partnerships, and becoming a trusted advisor within your market. Supported by an established delivery team, you'll focus on winning and growing accounts while ensuring clients receive an exceptional recruitment experience. Key Responsibilities Proactively win new business and build ...

with RSSC IT and Global WMS objectives Lead and develop the European WMS team across multiple countries Ensure high-quality support, incident management and service delivery for strategic WMS platforms Drive WMS implementations, upgrades and optimisation projects across Europe Build strong relationships with WMS vendors and external partners … similar solutions Familiar with EDI, APIs, integrations and application ecosystems Strong stakeholder management and communication skills in international environments Experienced in project and programme delivery within matrix organisations Fluent in English Willing to travel across Europe (approximately 15%) What We Offer Strategic leadership role with European scope and visibility ...

written and verbal communication skills, with the ability to engage confidently with senior stakeholders A customer-focused mindset with a commitment to high-quality service delivery Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software … membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested ...

Proven subject matter experience in P2P gained within an international business. Finance Shared Services expertise – we will consider captive/in-house or outsourced service delivery. Manufacturing sector experience would by highly advantageous. Ideally a qualified accountant or a highly experienced finance shared services professional. Strong business transformation skills ...

technical expertise will help drive informed business decisions and improve resident outcomes. Youll be joining a collaborative and motivated team that values high-quality service delivery, innovation and professional development. With a mix of home and office working, this opportunity offers flexibility alongside the chance to work … technical point of contact, providing guidance and insight to senior stakeholders Oversee and support a junior team member, helping to develop capability within the service area Ensure data accuracy and reporting integrity to support strategic decision-making Id love to speak to anyone who has: Experience within housing investment ...

strong relationships with existing and prospective customers to support long-term growth. Develop strategic customer accounts and maximise commercial opportunities. Negotiate pricing, contracts and service agreements in line with commercial objectives. Manage and maintain an active sales pipeline through CRM systems, ensuring accurate forecasting and reporting. Collaborate closely with … operational teams to ensure customer expectations and service delivery standards are achieved. Support the achievement of revenue, margin and volume targets. Monitor market trends, competitor activity and industry developments to identify opportunities and risks. Represent the business at customer meetings, industry events, exhibitions and networking opportunities. Promote ...

talented recruitment professionals with leading recruitment businesses. Their clients include well-established recruitment companies with an international presence and a reputation for delivering exceptional service and maintaining long-term client relationships. Position Overview An exciting opportunity is available for an experienced Recruitment Consultant to work within … Recruitment Consultant within a recruitment agency environment Proven success in building and maintaining client relationships Strong understanding of recruitment processes and client service delivery Ability to work in a fast-paced, target-driven environment Excellent networking and communication skills Job Details Opportunity: Recruitment Consultant – HR or Technology Sectors ...

with system-related backlogs, failed automations, and exceptions Guide end users through system processes to ensure accurate HR administration Liaise with IT, Finance, and service delivery teams to resolve issues affecting HR data flows Document resolutions, workarounds, and updated processes for operational teams Essential Skills Strong Oracle Fusion ...

across managed services, cloud, security, and data. They are a top Microsoft Partner turning over in excess of £70m with an excellent reputation for service delivery. This is a great opportunity for a proven sales hunter who knows how to open doors, build pipeline, lead value-based conversations ...