101 to 113 of 113 Customer Experience Jobs in the North West

in airport technology and innovation. Historically focused on infrastructure and asset-heavy operations, they have become much more product focused and are now leveraging technology to drive efficiency, improve customer experiences, and achieve long-term strategic growth!🚀 They’re now looking for a Business Analyst to join their HR & Payroll area, which supports around 25 applications. This role will … as a trusted advisor to shape improvements, partner with delivery teams, and make sure solutions meet business needs and deliver real benefits.🎯 🔎 Who are they looking for? Solid BA experience across systems, process, and data change Comfortable working in both agile and waterfall environments Strong stakeholder management skills SAP/HR/Payroll systems knowledge is a plus If More ❯

exciting opportunity Working Monday to Friday with flexible hours, this role provides the perfect blend of variety and flexibility. We are seeking a Mechanical and Electrical Commissioning Engineer with experience in a machine build environment and a strong mechanical and electrical skillset. The ideal candidate will be flexible, proactive, and thrive on technical challenges. A friendly, outgoing personality is … essential to ensure an excellent customer experience. Key Responsibilities: Preparation, configuration, installation and commissioning of bespoke projects on customer premises adhering to site specific requirements and processes Read and interpret engineering assembly drawings to assemble machines Provide on-site technical assistance and support to customers acting as a liaison between the internal project team and the customer on technical issues ensuring the timely management of issues. Deliver on-site customer support and basic training to new and existing customers, as required and assisting customers to solve technical issues with bespoke automation solutions ensuring technical scope is managed. Understand the range of products to effectively troubleshoot issues, replicate problematic behaviour and implement fixes. Communicate accurate project More ❯

exciting opportunity Working Monday to Friday with flexible hours, this role provides the perfect blend of variety and flexibility. We are seeking a Mechanical and Electrical Commissioning Engineer with experience in a machine build environment and a strong mechanical and electrical skillset. The ideal candidate will be flexible, proactive, and thrive on technical challenges. A friendly, outgoing personality is … essential to ensure an excellent customer experience. Key Responsibilities: Preparation, configuration, installation and commissioning of bespoke projects on customer premises adhering to site specific requirements and processes Read and interpret engineering assembly drawings to assemble machines Provide on-site technical assistance and support to customers acting as a liaison between the internal project team and the customer on technical issues ensuring the timely management of issues. Deliver on-site customer support and basic training to new and existing customers, as required and assisting customers to solve technical issues with bespoke automation solutions ensuring technical scope is managed. Understand the range of products to effectively troubleshoot issues, replicate problematic behaviour and implement fixes. Communicate accurate project More ❯

join their Manchester team. This role focuses on Service Design & Transition , ensuring IT changes are fit for purpose and seamlessly transitioned into live operations, while safeguarding service quality and customer experience. Key Responsibilities: Lead and deliver Service Transition activities across a portfolio of IT projects. Define and implement transition criteria, ensuring services are operable, maintainable, and supportable. Produce and … best practices, driving continual improvement across processes. Develop strong relationships with service owners, business stakeholders, and delivery leads. Ensure compliance with Consumer Duty, GDPR, OCIR, and regulatory requirements. Skills & Experience: ITIL Foundation (or equivalent knowledge) – essential. Demonstrated experience in Service Transition, Service Management, or Service Operations. Strong planning, organisational, and stakeholder engagement skills. Ability to translate technical detail … into business language. Experience with PRINCE2/project methodologies – desirable. Excellent communication, influencing, and negotiation skills. Proven experience managing new/changed IT Services into BAU. This role offers a fantastic opportunity to influence and shape the delivery of high-quality IT services within a regulated environment, ensuring smooth transitions and enhanced customer outcomes. More ❯

join their Manchester team. This role focuses on Service Design & Transition , ensuring IT changes are fit for purpose and seamlessly transitioned into live operations, while safeguarding service quality and customer experience. Key Responsibilities: Lead and deliver Service Transition activities across a portfolio of IT projects. Define and implement transition criteria, ensuring services are operable, maintainable, and supportable. Produce and … best practices, driving continual improvement across processes. Develop strong relationships with service owners, business stakeholders, and delivery leads. Ensure compliance with Consumer Duty, GDPR, OCIR, and regulatory requirements. Skills & Experience: ITIL Foundation (or equivalent knowledge) – essential. Demonstrated experience in Service Transition, Service Management, or Service Operations. Strong planning, organisational, and stakeholder engagement skills. Ability to translate technical detail … into business language. Experience with PRINCE2/project methodologies – desirable. Excellent communication, influencing, and negotiation skills. Proven experience managing new/changed IT Services into BAU. This role offers a fantastic opportunity to influence and shape the delivery of high-quality IT services within a regulated environment, ensuring smooth transitions and enhanced customer outcomes. More ❯

join their Manchester team. This role focuses on Service Design & Transition , ensuring IT changes are fit for purpose and seamlessly transitioned into live operations, while safeguarding service quality and customer experience. Key Responsibilities: Lead and deliver Service Transition activities across a portfolio of IT projects. Define and implement transition criteria, ensuring services are operable, maintainable, and supportable. Produce and … best practices, driving continual improvement across processes. Develop strong relationships with service owners, business stakeholders, and delivery leads. Ensure compliance with Consumer Duty, GDPR, OCIR, and regulatory requirements. Skills & Experience: ITIL Foundation (or equivalent knowledge) – essential. Demonstrated experience in Service Transition, Service Management, or Service Operations. Strong planning, organisational, and stakeholder engagement skills. Ability to translate technical detail … into business language. Experience with PRINCE2/project methodologies – desirable. Excellent communication, influencing, and negotiation skills. Proven experience managing new/changed IT Services into BAU. This role offers a fantastic opportunity to influence and shape the delivery of high-quality IT services within a regulated environment, ensuring smooth transitions and enhanced customer outcomes. More ❯

Are you a Website Wonder? Do you love Website Merchandising? Do you want to be part of a high performing ecommerce team? Time to bring your stylish experience to my client! As the Website Merchandiser, you'll be stepping into a key role within the ecommerce team, helping to drive the day-to-day trading activity across my clients … B2B and B2C websites. With a strong focus on detail and commercial performance, you'll be instrumental in maintaining a high-quality customer experienceensuring product listings are accurate, engaging, and optimised for visibility and conversion. Your work will directly support the wider digital strategy and ongoing growth in the vape industry. So What Will YOU Be Doing? Managing the … Support marketing campaigns through onsite scheduling and merchandising Write engaging blog content aligned with industry trends and SEO best practices Use tools like Google Analytics and Phocas to analyse customer behaviour Recommend and implement site improvements based on data insights Brief new functionality and support testing of ecommerce developments What Will YOU Bring to the Role? 2+ years experience More ❯

closely with the Ecommerce Manager, you will oversee the day-to-day running and optimisation of 2 websites, analysing site and product performance and identifying ways to improve the customer experience. Responsibilities of the role include: Update product listings ensuring consistency across descriptions, images and categorisation Manage on-site search, ensuring key search terms are optimised and relevant Oversee … Identify trends and identify areas for improvement based on analysis and reporting Support with any troubleshooting on the website To be considered for this role, you must: Have previous experience within a similar role, ideally a minimum of 2-3 years' experience Have working knowledge of Klevu (highly desirable) Have strong working knowledge of Magento 2 or other More ❯

and compliance with WCAG 2.2 AA standards. Foster Discovery Culture – encouraging rapid experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire … of interaction design, user behaviour, and usability principles . Commitment to inclusive UX design and accessibility from the start. Proficiency in Figma and confidence with design systems. Hands-on experience conducting user research, usability testing, and UX evaluation methods . Knowledge of WCAG 2.2 AA standards , product discovery, experimentation, and agile product development. Why Join Us? This is a … fantastic opportunity for a designer who is passionate about UX and product design , transforming customer experiences, and raising the bar for design excellence. You’ll be empowered to drive meaningful change, influence strategy, and deliver products that truly make a difference. Interested? Please Click Apply Now! Senior Product Designer (UX) - Manchester - £60-70K More ❯

and compliance with WCAG 2.2 AA standards. Foster Discovery Culture encouraging rapid experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire … of interaction design, user behaviour, and usability principles . Commitment to inclusive UX design and accessibility from the start. Proficiency in Figma and confidence with design systems. Hands-on experience conducting user research, usability testing, and UX evaluation methods . Knowledge of WCAG 2.2 AA standards , product discovery, experimentation, and agile product development. Why Join Us? This is a … fantastic opportunity for a designer who is passionate about UX and product design , transforming customer experiences, and raising the bar for design excellence. Youll be empowered to drive meaningful change, influence strategy, and deliver products that truly make a difference. Interested? Please Click Apply Now! Senior Product Designer (UX) - Manchester - £60-70K More ❯

Drive. Role Overview Embark on a transformative journey as an Engineering Manager in Production Network Engineering, driving innovation and excellence. Harness technology to revolutionize digital offerings and ensure exceptional customer experiences. Production Network Engineering operates within a mission-aligned model responsible for designing, building, and running strategic network infrastructure platforms and connectivity products and services for colleagues, guests, and … partners. Required Skillsets Extensive experience designing, building, and operating network products across all OSI layers. Specialist understanding of Layer 1-4 protocols and transport technologies. Experience with virtual infrastructure ecosystems across cloud platforms and open networking technologies. Proficiency in network programming/automation, IaC, configuration management tools, and CI/CD pipelines. Additional Valued Skills Experience in More ❯

multiple languages and cultures. With our cutting-edge work and state-of-the-art approaches, our AI and cloud-based solutions have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is unapologetically committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping the future of customer … We're Looking For Exceptional attention to detail — you can spot inconsistencies and anomalies in text and audio. Strong linguistic or cultural knowledge (multilingual skills are a plus). Experience with audio transcription, annotation, or similar tasks is highly desirable. Ability to work efficiently with data labelling tools and meet deadlines/KPIs. Comfortable with repetitive tasks and long More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average commission over £2.2k. 50% of agents who hit target in … February earnt average commission over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they build, own and operate their dedicated … You need to be passionate and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service and lowest prices in the More ❯