Customer Experience Jobs in the North West

26 to 50 of 581 Customer Experience Jobs in the North West

Senior Sales Development Representative – B2B (BPO Market)

stockport, north west england, United Kingdom
TELUS Digital
About TELUS Digital TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central … America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office … way for the Commercial team to engage and convert these leads into valuable business relationships. Key responsibilities Research, identify, and prospect into ideal B2B customer profiles across industries such as fintech, e-commerce, SaaS, healthcare, logistics, and more Build multi-threaded relationships with key stakeholders (e.g. VPs of Operations More ❯
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Senior Sales Development Representative – B2B (BPO Market)

preston, lancashire, north west england, United Kingdom
TELUS Digital
About TELUS Digital TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central … America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office … way for the Commercial team to engage and convert these leads into valuable business relationships. Key responsibilities Research, identify, and prospect into ideal B2B customer profiles across industries such as fintech, e-commerce, SaaS, healthcare, logistics, and more Build multi-threaded relationships with key stakeholders (e.g. VPs of Operations More ❯
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Senior Sales Development Representative – B2B (BPO Market)

warrington, cheshire, north west england, United Kingdom
TELUS Digital
About TELUS Digital TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central … America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office … way for the Commercial team to engage and convert these leads into valuable business relationships. Key responsibilities Research, identify, and prospect into ideal B2B customer profiles across industries such as fintech, e-commerce, SaaS, healthcare, logistics, and more Build multi-threaded relationships with key stakeholders (e.g. VPs of Operations More ❯
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Senior Sales Development Representative – B2B (BPO Market)

bolton, greater manchester, north west england, United Kingdom
TELUS Digital
About TELUS Digital TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central … America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office … way for the Commercial team to engage and convert these leads into valuable business relationships. Key responsibilities Research, identify, and prospect into ideal B2B customer profiles across industries such as fintech, e-commerce, SaaS, healthcare, logistics, and more Build multi-threaded relationships with key stakeholders (e.g. VPs of Operations More ❯
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Digital Transformation Principal

liverpool, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
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Digital Transformation Principal

stockport, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
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Digital Transformation Principal

chester, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
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Digital Transformation Principal

manchester, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
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Digital Transformation Principal

preston, lancashire, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
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Digital Transformation Principal

warrington, cheshire, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
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Digital Transformation Principal

bolton, greater manchester, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
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Customer Success Operations Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
Iris Recruitment
Customer Success Operations Manager Competitive + Bonus + Benefits Manchester or Slough/Heathrow Approach, UK Permanent full time Make a real impact by turning customer feedback into action. At IRIS Software Group, we build software that helps organisations thrive - and were just as committed to listening to … our customers as we are to supporting their success. Were looking for a Customer Success Operations Manager to take ownership of our customer feedback programmes and use insights to help shape customer experience across the business. In this role, youll manage our NPS, Product NPS, and … turning feedback into clear recommendations that influence how we retain customers, improve satisfaction, and deliver long-term value. Youll work closely with teams across Customer Success, Sales, Product, Marketing and Supportplaying a key role in how we listen to customers and act on what they tell us. If you More ❯
Employment Type: Permanent, Work From Home
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Senior Customer Solutions Architect

manchester, north west england, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
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Senior Customer Solutions Architect

chester, north west england, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
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Senior Customer Solutions Architect

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
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Senior Customer Solutions Architect

stockport, north west england, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
Posted:

Senior Customer Solutions Architect

preston, lancashire, north west england, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
Posted:

Senior Customer Solutions Architect

warrington, cheshire, north west england, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
Posted:

Senior Customer Solutions Architect

bolton, greater manchester, north west england, United Kingdom
Hybrid / WFH Options
Tyk
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯
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Customer Support Executive

manchester, north west england, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
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Customer Support Executive

liverpool, north west england, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
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Customer Support Executive

chester, north west england, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
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Customer Support Executive

stockport, north west england, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
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Customer Support Executive

warrington, cheshire, north west england, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
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Customer Support Executive

preston, lancashire, north west england, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
Posted:
Customer Experience
the North West
10th Percentile
£24,649
25th Percentile
£32,110
Median
£34,878
75th Percentile
£59,375
90th Percentile
£62,450