26 to 46 of 46 Customer Experience Jobs in the North West

that your application can be reviewed. Senior Technical Lead Come and join the Field and Onsite Services team at the Littlefish Group Work location: Customer Site (Onsite) Salary: Competitive, plus excellent benefits Here at Littlefish, we're passionate about delivering outstanding user experiences and exceptional IT services … Services team. This is a unique opportunity for a highly skilled technical specialist to become the most senior technical authority within one of our customer environments. You'll work closely with onsite support teams, acting as the go-to expert for complex endpoint, device, operating system and identity-related ...

investment platform. Job Description Build technology that makes investing feel good. We believe investing should feel good. That means more than creating great customer experiences. It also means having the secure, reliable and resilient technology behind the scenes to support our customers, our people and the way we operate. … engineers should understand the wider problem they're solving, not simply the individual component they're building. Technical skills You'll bring significant commercial experience developing services and APIs, along with a strong understanding of modern software engineering practices. Essential Significant commercial experience developing services and APIs using ...

HTTP requests daily and process more than 1.5 million bets per hour at peak. Job Description As a Senior Software Product Analyst, youll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, youll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct-to-customer marketing across multiple touchpoints. Youll work with teams across the business to define requirements, prioritise initiatives and deliver ...

investment platform. Job Description Build technology that makes investing feel good. We believe investing should feel good. That means more than creating great customer experiences. It also means having the secure, reliable and resilient technology behind the scenes to support our customers, our people and the way we operate ...

client, you'll help shape many of them . You'll work closely with senior leaders across the business to drive strategic change, improve customer experiences and identify opportunities that support our continued growth click apply for full job details ...

stability. Lead post-incident reviews and governance activities, ensuring lessons learned, corrective actions, and service improvement initiatives are implemented to strengthen operational resilience and customer experience. You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will … part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Proven experience leading Incident Management or Major Incident Management teams within complex IT service environments, with responsibility for service restoration, operational performance, and team development. Strong understanding of SIAM ...

Description Build the infrastructure people can rely on. We believe investing should feel good. Behind every reliable, secure and easy-to-use investing experience is technology people can depend on. As a Senior Infrastructure Engineer, you'll play an important role in making that possible, helping to keep … meet the needs of a growing, regulated business, supporting our operational resilience and regulatory responsibilities, including Consumer Duty. What you'll bring Infrastructure experience and technical delivery Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology ...

Finance 247 is a passionate, backend-leaning technologist with a strong interest in modern web technologies and best practices. You'll have advanced experience with Vue 3 and its associated ecosystem, TypeScript, and Node, and be comfortable working with SQL - and because we use generative AI to design … modelling data in SQL, and shipping features end to end. We build on the Cloudflare developer platform (Workers, Pages, D1, KV, and Queues), so experience there is ideal, though a background in other cloud architecture such as Azure works just as well. There's a strong emphasis on clean ...

Bells infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment. Experience designing, delivering and supporting … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

Quality Engineers with a strong focus on both manual and automated mobile application testing. The successful candidates will be responsible for ensuring high-quality customer experiences across iOS and Android platforms. 6-12 month contracts, ASAP start, located in Chester. Start: ASAP Duration: 6-12 months Location: Chester … days a week onsite Rate: £360pd Inside IR35 Key Skills & Responsibilities Strong hands-on experience in manual and automated mobile application testing across iOS and Android platforms. Proven expertise in designing and implementing mobile automation frameworks using Appium and/or similar tools. Experience using BrowserStack (or equivalent ...

Title: Technical Lead Location: Liverpool City Centre HQ/Hybrid (3 days in office) Salary: £70,000 - £85,000 per annum, depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday We're looking for a Tech Lead to guide a talented … will power key parts of our products, used by thousands of customers every day. Your technical decisions will directly influence product quality, performance and customer experience. You'll help your team deliver features that are reliable, scalable and genuinely improve how people interact with our services. What ...

senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation … risk into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion ...

integrations. Use AI coding tools to improve delivery while maintaining rigorous testing, security and code quality. Develop and deploy practical AI features that improve customer experiences and business processes. Own implementation, testing, deployment and ongoing support. Contribute to architecture, code reviews and engineering standards. Work collaboratively across product, design … platform and payments teams. What were looking for At least five years commercial software development experience. Strong experience developing Node.js backend systems. Proven API design and implementation skills. Experience with relational databases, including PostgreSQL, MySQL or SQL Server. A background in integrating external services. Confidence using AI coding ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. Youll be supported from … one. Within your first two weeks, youll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. Youll work as part of a close-knit retail team where collaboration, shared success and learning ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. Youll be supported from … one. Within your first two weeks, youll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. Youll work as part of a close-knit retail team where collaboration, shared success and learning ...

finding the right price plan and setup for their lifestyle. * Confidently showcase new and existing technology, demonstrating features like accessibility tools. * Take ownership of customer queries, resolving issues and building trust. * Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

from you. Day to day, youll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. Youll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across the Liverpool area. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will be responsible for visiting … customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team will generally complete ...

currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will be responsible for visiting customer … role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team will generally complete the initial diagnostics before a repair is dispatched to you. You'll receive the fault details ...

flexible Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

real-time betting opportunities on live sporting events, as well as industry-leading features such as Live Streaming and Match Live, to enhance the customer experience. Youwill help to deliver the best front end and user centric experience for our customers and team members. Youwillbe exposed to challenges … invaluable to the success of the team. This role is eligible for inclusion in the Companys hybrid working from home policy. Qualifications Strong experience with React, TypeScript, JavaScript, HTML5 and CSS. Experience building andmaintaininguser interfaces for complex, high-traffic products. Abilityto design front end solutions that support ...