26 to 50 of 62 Customer Experience Jobs in the North West

days remote, plus flexible working) A leading consumer technology business is seeking an experienced CRM leader to drive the next phase of its customer engagement strategy. Reporting into the Head of Performance Marketing, this is a high-impact role with responsibility f or shaping and evolving CRM performance across … entire customer lifecycle. You'll work with a rich and complex customer dataset, leveraging data, automation, personalisation and emerging technologies to deliver measurable commercial outcomes and exceptional customer experiences. This is far more than a campaign delivery role. The successful candidate will play a key part ...

Network Field Service Engineer, Preston Roc Technologies is seeking a highly motivated and customer-focused Network Field Service Engineer to join our dedicated on-site team in Preston. This is a hands-on, operational role responsible for maintaining and supporting our client's network infrastructure, ensuring contractual service levels … consistently achieved and delivering an exceptional customer experience. You will play a key role in installing, maintaining, troubleshooting, and supporting network equipment across the campus environment. If you have strong networking skills, enjoy solving technical challenges, and thrive in a customer-facing environment, we'd love to hear ...

Functional Consultant to join our Engagement Services team. This role supports multiple value streams by providing strong Dynamics capability and ensuring consistent, compliant customer experiences. The initial focus will be on the Workplace Futures Programme, contributing to a hybrid environment that blends on-premises and cloud solutions. Responsibilities Translate … time delivery. Work closely with developers to ensure solutions are clear, scalable, and aligned. Contribute to integration and data-related requirements where relevant. Support customer, sales, and servicing journeys. Ensure solutions meet regulatory and compliance expectations. Operate across both cloud and on-prem environments. Essential Skills Strong experience ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

Product Leader to drive the strategy, development and performance of our most important enterprise solutions. This role sits at the intersection of product, user experience and commercial strategy , with full ownership of how we design, deliver and scale high-value propositions for global clients. You will lead the creation … customer-centric product experiences, balancing bespoke enterprise needs with scalable platform capabilities, and ensuring strong adoption, engagement and long-term value. Why this role matters This role is critical in shaping how we evolve from a platform provider to a trusted product and innovation partner for our largest clients. ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We’re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

conversations to understand client challenges and position tailored solutions Delivering engaging proposals, presentations, and commercial discussions Collaborating with internal teams to ensure an excellent customer experience and long-term account growth What We're Looking For Experience in a new business, business development, or outbound sales role … Strong communication and relationship-building skills Confidence prospecting, cold calling, and creating new opportunities Ability to manage multiple opportunities in a fast-paced environment Experience within B2B sales, SaaS, technology, training, recruitment, or professional services would be advantageous Why Join? Uncapped commission with excellent earning potential Fast-track progression ...

raise technical or data issues with the Online Product and platform team as needed Maintain high standards of product data quality, ensuring a consistent customer experience across all listings Keep documentation and trackers up to date to support internal reporting and performance visibility About You Experience … deadlines in a fast-paced or high-volume environment Good communication skills Organised and methodical, with the ability to manage repetitive tasks with care Experience working with product data or supporting an ecommerce team (preferred but not essential) A team player with a proactive and dependable approach to getting ...

market trends and spotting growth opportunities Delivering impactful presentations and closing deals with confidence Working closely with internal teams to deliver an outstanding customer experience What We re Looking For Proven experience in proactive B2B product sales A confident communicator and natural relationship-builder Self-motivated, target ...

ecommerce platform, optimise product listings, analyse performance metrics, and collaborate on digital marketing campaigns. You'll play a key part in enhancing the customer experience and boosting revenue. What we're looking for: 2+ years' experience in ecommerce or digital marketing. Knowledge of platforms like Shopify ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Join a high-growth international SAAS/Communications company and ambitious team passionate about delivering exceptional customer experiences. We are looking for a driven, commercially minded Business Development Manager who thrives on winning new business, building senior relationships, and exceeding targets. This is a true hunter role focused … Delivery, and Service teams. Key Responsibilities: • Identify, qualify, and win new enterprise opportunities across strategic sectors • Build relationships with C-suite, IT, Digital, and Customer Experience leaders • Develop and execute account plans across named target accounts • Manage complex, consultative sales cycles and multi-stakeholder engagements • Deliver against revenue ...

Join a high-growth international SAAS/Communications company and ambitious team passionate about delivering exceptional customer experiences. We are looking for a driven, commercially minded Business Development Manager who thrives on winning new business, building senior relationships, and exceeding targets. This is a true hunter role focused … Delivery, and Service teams. Key Responsibilities: • Identify, qualify, and win new enterprise opportunities across strategic sectors • Build relationships with C-suite, IT, Digital, and Customer Experience leaders • Develop and execute account plans across named target accounts • Manage complex, consultative sales cycles and multi-stakeholder engagements • Deliver against revenue ...

Customer Support Specialist | Remote (UK) | SaaS Were hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a ticket-closing support role. Were looking for someone who genuinely enjoys solving problems, improving processes, and helping customers … succeed long-term. Youll take ownership of customer issues from start to finish - troubleshooting systems, simplifying complex problems, delivering training, and feeding insights back into product improvements. What youll be doing: Supporting customers via phone, email, screen share, and ticketing systems Investigating root causes rather than applying quick fixes ...

extras Sales Performance & Follow Up Make follow up calls, handle objections effectively. Support team targets, picking up colleagues' leads when they're on calls. Customer Experience & Service Provide clear, concise explanations of services over phone and email. Assist customers in completing online joining forms. What You'll Bring ...

Functional Consultant to join our Engagement Services team. This role supports multiple value streams by providing strong Dynamics capability and ensuring consistent, compliant customer experiences click apply for full job details ...

Functional Consultant to join our Engagement Services team. This role supports multiple value streams by providing strong Dynamics capability and ensuring consistent, compliant customer experiences. The initial focus will be on the Workplace Futures Programme, contributing to a hybrid environmen... WKCL1_UKTJ ...

Senior Insight Analyst Stockport (Hybrid – 2x Days a Week) £40,000-£50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you’ll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

Senior Insight Analyst Stockport (Hybrid - 2x Days a Week) £40,000 - £50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you'll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

risk. You will play a key role in shaping how fraud and financial crime risks are identified, understood and mitigated across the full customer lifecycle, with clear visibility and influence across the business. The Company They are a large, consumer-focused organisation undergoing significant transformation, using data and digital … innovation to improve customer experiences and decision-making. Operating in a regulated environment, they place strong emphasis on ownership, pace and relevance, encouraging teams to challenge existing ways of working. The culture is collaborative, commercially minded and focused on continuous improvement. The Role You will use data and insight ...

Customer Support Advisor (Permanent) Salary£25,173 Monday to Friday (Office based)- 35 hour working week Altrincham based - Free Parking available (Easy commute from Sale, Stretford, Trafford, Broadheath) Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Are you passionate about delivering exceptional customer service … join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers through ...