26 to 50 of 67 Customer Experience Jobs in the North West

Technical Pre- Sales Engineer - Manchester About the Company: A fast-growing, innovative SaaS business is transforming how marketing, sales, and customer experience teams make data-driven decisions. Their AI-powered call intelligence and analytics platform is used by enterprises across the globe to optimise campaigns, improve sales performance … enhance customer interactions. With strong growth and ongoing investment in AI, this is an exciting time to join a forward-thinking team building world-class technology. The Role: We're looking for a Solutions Engineer to support sales, onboarding, and customer success teams by providing expert technical insight ...

Role Purpose The Head of AI will define and deliver Homes for Students’ enterprise AI strategy, embedding intelligent solutions across the organisation to enhance customer experience, improve operational efficiency, strengthen decision-making, deepen data insights, and drive commercial performance. As the senior authority on AI, data science … language for non-technical audiences. Represent Homes for Students externally with technology vendors, strategic partners, and industry forums, shaping partnerships and thought leadership. Skills & Experience Essential Deep understanding of modern AI ecosystems, including generative AI, agentic systems, AI copilots, automation, and orchestration frameworks. Significant experience leading AI, data ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

Hybrid working, at least 1 day a week onsite is essential* You'll be joining a high-impact engineering team working on the core customer journey within a large-scale travel and mobility platform. The team is focused on growth optimisation, improving discovery, conversion and overall customer experience … well-established team and supporting a phase of platform modernisation and experimentation. You'll work end-to-end, from ideation through to deployment, on customer-facing features used at scale. The Engineering Environment: React + TypeScript used exclusively on the frontend Node.js + TypeScript on the server side Strong ...

Sharp Services to a diverse client base. In this role, you will take ownership of managing issue resolution and client communication, ensuring a seamless experience that drives customer satisfaction, retention, and growth. Role Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their … create highly skilled digital graduates. The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms: Network Engineer Software Engineer IT Consultant Data Analyst ...

Customer Success Executive (Payroll Software) Manchester, UK Competitive + Commission Permanent full time Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success … love to hear from you! About the role: As a Customer Success Executive , youll be a trusted advisor for our key customers, typically managing core (mid-market) accounts or specializing in flagship products . Your mission is to help clientsget maximum value from our market-leading software ...

Customer Data and Insights Manager Permanent 39 hours - Monday to Friday Office based in Lytham St Annes, Lancashire* Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Closing date: Sunday 8th February Interviews: Initial Chats - w/c 9th February Were excited … recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital and Brand Experience team. This would be a fantastic opportunity for someone with experience in a data management/data analytics role. The Customer Data & Insights Manager will play a critical role in ensuring ...

Role: IT Consultant Location: Preston/Bolton Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities ...

clients including ASOS, Nando's, Burberry, and the BBC. The aim is to help our clients gain a competitive edge and deliver the best customer experience possible. We are ranked 8th in the UK's Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies … Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their services Commercial experience and high proficiency with industry standard across multiple of each: ◦ IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) ◦ Core CI/ ...

Technical Project Manager to lead a flagship Customer Portal replacement integrating Microsoft Fabric and SAP ECC6 . This 6 month FTC offers a 'taster' of a high-impact digital roadmap within a major enterprise environment . Why Join Them? Strategic Ownership: Lead the replacement of legacy systems with … supply chain specialist with a multi-million pound turnover and a high-volume user base . They are prioritizing 'Growth Tech' to revolutionize their customer experience , moving away from fragmented legacy interfaces toward a unified , cloud-hosted ecosystem . The Role As the Technical Project Manager , you will ...

providing digital solutions. For over 15 years, they’ve partnered with some of the world’s most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they … Operations Project Manager to join their growing team. The Role As an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects – often spanning 50–500 sites over several months. You’ll be the key point of contact for both clients and internal teams, ensuring ...

travel services. Participants join the organisation as permanent employees and work within teams that design and deliver the services powering property search, availability, and customer experience. Graduates receive structured support, including a mentor, a comprehensive onboarding bootcamp, and two rotations across engineering teams, providing exposure to best-in-class ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

responsible for ensuring the business maintains a highly secure and unified data ecosystem. The role bridges data management and insights to deliver impactful customer experiences. Core Responsibilities for this Data and Insights Manager role Ensuring a robust method of customer data collection across all channels. Overseeing customer … marketing teams and helping to develop strategies for segmentation for a personalised approach to marketing activity. Working with the tech team to optimise customer data integration. Developing reports/dashboards to keep stakeholders up to date with customer KPIs. Core Experience for this Data and Insights Manager ...

continued success. Once relationships are established, you willl work closely with the internal sales team to ensure a seamless handover and an exceptional customer experience from start to finish. Duties will include: Identifying and developing new business opportunities across the UK. Building strong, lasting relationships with potential customers. … Understanding customer needs and working with internal teams to deliver tailored technical solutions. Representing the company at trade shows, exhibitions, and client meetings. Managing your sales pipeline and maintaining accurate forecasts. Supporting the internal sales team once accounts are established. To be suitable for this role you will have ...

records and follow stock control processes, including allocation and disposal. Service Coordination: Manage IMAC activities from initiation to completion, ensuring timely delivery against SLAs. Customer Experience: Provide a friendly, professional service at all times, supporting users on-site and ensuring minimal disruption. What You'll Bring Experience ...

support a high-impact digital transformation programme for our client in Warrington. This role sits at the heart of their sales growth and customer experience strategy and will lead several complex, business-critical initiatives across marketing technology, CRM, click apply for full job details ...

Business Development Manager Print (Litho, Digital and Large Format) North West (Hybrid) Salary: £35,000 £45,000 DOE package With over 40 years of experience, this print manufacturer has built a reputation on expertise, reliability, and a genuine commitment to its clients. It doesn t just deliver exceptional print … print solutions Identify new business opportunities and grow sales across existing and new clients Work closely with production to ensure seamless delivery and excellent customer experience Who We re Looking For: Based in the North West with the ability to work in a hybrid model Strong team player ...

becoming the best tech, modern luxury, and sustainable mobility company in the world. The Enterprise API portfolio is here to enable seamless new customer experiences across all our iconic brands. We are scaling our API operations and looking for the best talent to join us as Senior Solution Engineer. … Responsibilities Work closely as part of our teams and provide technical leadership in designing evolvable systems that can scale to meet our customer needs. Help guide development using JLR API patterns and practices. As part of the team, you will collaboratively be designing, implementing, and run API technology solutions ...

go. What You’ll Be Doing: • Developing and enhancing .NET Core services hosted in Azure. • Creating new features that drive efficiency and improve the customer experience. • Collaborating with other engineers, testers, and product teams to deliver quality code fast. • Improving performance, reliability, and maintainability across a large distributed system. ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

through to implementation and post-deployment review. Work closely with Financial Crime Operations to ensure monitoring rules reflect real investigative outcomes and support positive customer experiences. Act as a subject matter expert on transaction monitoring systems, controls, and financial crime risk trends. Produce clear documentation and reporting to support … work from concept to delivery. You also enjoy sharing knowledge and supporting others to grow their data and analytical skills. What Youll Bring Proven experience in financial crime prevention, including transaction monitoring, fraud detection, or AML systems. Strong knowledge of financial crime legislation, regulatory expectations, and good customer ...

About Car Finance 247 Car Finance 247 is the UK's leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We're building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. … websites. You'll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience Key Responsibilities: Platform Development ...