51 to 75 of 79 Customer Experience Jobs in the North West

the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a real … focus on everyone taking ownership of their own role, whilst learning from each other’s experience to support individual personal development. Duties to include but not restricted to: Regular reporting of numbers and hitting sales performance targets Setting out, Implementing and managing framework agreements for our defined vendors. Work … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential new more »

in creative, marketing & printing and following a significant business expansion is now recruiting a Permanent Point of Sale ( PPOS) Project Manager to strengthen their Customer Experience team , who provide design lead retail environments, activations, POS and events. This will be a hybrid rol e, working from home, with … understanding of supplier management, including awareness of suppli ers What we are looking for in the PPOS Project Man a ger: Must have previous experience in permanent retail POS displays/stands supply and del iveryExcellent project management and organisational s killsExcellent MS office s killsAbility to build effective more »

in creative, marketing & printing and following a significant business expansion is now recruiting a Permanent Point of Sale ( PPOS) Project Manager to strengthen their Customer Experience team , who provide design lead retail environments, activations, POS and events. This will be a hybrid rol e, working from home, with … understanding of supplier management, including awareness of suppli ers What we are looking for in the PPOS Project Man a ger: Must have previous experience in permanent retail POS displays/stands supply and del iveryExcellent project management and organisational s killsExcellent MS office s killsAbility to build effective more »

who will be an in-house data expert, comfortable working with data, business, and system processes to enable business opportunities and enhance colleague and customer experience within the Speedy Solutions division, whilst defining what first-class data quality and system management looks like and working to embed best … contribution to delivering business value Knowledge of data quality software such as Experian Pandora or Aperture Knowledge of data management best practice Person Specification Experience in data, business, and systems processes Ability to think out of the box, investigate and resolve problems efficiently. Excellent communications and interpersonal skills Display more »

is a brand new, and critical role; and will be pivotal in spearheading the digital transformation journey of the organisation, whilst revolutionising the learner experience across their client organisations. Are you a dynamic and forward-thinking IT Leader; eager to lead the charge in transforming a growing business through … profitable growth through innovation and technology. As a rapidly growing organisation, they recognize the importance of embracing digital solutions to streamline operations and enhance customer satisfaction. The Opportunity As IT Director, you will play a pivotal role in shaping the technology strategy, driving efficiency improvements, and delivering innovative solutions … the core learner journey and recruitment products to elevate the entire revenue stream Ensure that training delivery is supported by innovative technology to enhance customer experience About You We are seeking a collaborative and tenacious leader with a demonstrable track record in senior IT/Digital roles. The more »

An experienced Telecoms Engineer with relevant experience is needed to join our team at IPEX, a leading telecoms provider based in Manchester, on a full-time basis. The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and assisting in the development … our customers and suppliers, liaising in a pleasant manner and providing clear and accurate information always Providing technical support to our Service team Troubleshoot customer issues on time Assisting with 1st, 2nd and 3rd line issues Assisting the Operations teams, provisioning and installing new systems, conducting site surveys, general … porting, system training, creating and delivering training guides and videos with new starters Liaising with Suppliers as and when required to assist in resolving customer issues and carrying out relevant testing as per their recommendations Identify and escalate issues to the appropriate personnel Monitor customer feedback and provide more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday -Friday, 09:00 - 18:30 - With a regular day off. Working every other more »

to ensure as a business we’re being as reactive as possible to trade. Maintaining the website and CRO including all elements of the customer experience including (but not limited too): Add to basket, checkout completion, search, navigation, photography, copy, online visual merchandising, mobile optimisations. Devise both acquisition … and retention plans to ensure we’re fulfilling a full customer lifetime cycle across but not limited to CRM. Working closely with the content & social exec to ensure brand alignment across all customer touch points. Manage regular reporting of key KPI’s including Revenue, sessions, CVR, GP and more »

your role? An opportunity has arisen to join a leading Security systems Company as a Service engineer covering Manchester and the surrounding areas. Previous experience of working with Security systems such as C-Cure is preferable but is certainly not essential as our client offers a world-class training … programme and personalised development plant for EVERY employee. Our client's customer base includes some of the world's most recognisable brands, and the customer experience is front and centre to everything that they do. Our client has an outstanding, positive culture, which is why candidates regularly more »

who are evolving their core platform to support their international expansion plans. As a Product Owner here, you will be crucial in driving customer-centricity externally and lean software delivery internally. You’ll be working across a range of initiatives for their core fulfilment platform and, as such, someone … trusted to do what you do best – add value To define a cohesive vision and roadmap for your digital products, enhancing the business/customer experience at all points Collaborate with the broader development and QA team to deliver consistent, high-quality output Opportunity to work with a more »

Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance the … customer experience. As a Customer Support Team Leader, your duties will be: - " Provide excellent customer service to internal and external stakeholders. " Manage communication (inbound/outbound) of the responsible business area/s. " Oversee activities conducted by the Customer Support Team. " Work with team leaders to more »

These journeys are the core of our business,and they cut across both web and mobile. In addition to improving and transforming our existing customer experiences, the Lead Product Designer will also work on new products and features that will help us delight, retain, and add value well beyond … expect from an insurance company. You’ll have a passion for improving conversion and retention and you’ll be the owner of all user experience design for the digital team. You’ll own things such as redesigning landings, purchase flows and launching new insurance products, both in app and … on web. As part of the Digital team, you will work closely with Product Managers, Business Analysts and Engineers to explore customer problems and solve design challenges with simple and impactful solutions. Success is measured by how impactful your designs are to conversion and our customers’ trust and desire more »

departments. This is an opportunity to contribute to a company celebrated for its innovative designs and a workplace that values collaboration, creativity, and a customer-centric approach. You will report directly to the Project Manager and will play a key role in enhancing our order management systems, encompassing order … driving change and promoting efficiency across the business through strategic IT and business solutions. Key Responsibilities: Align IT initiatives with business objectives to enhance customer experience. Analyse current business processes: document "as is" and "to be" scenarios. Maintain comprehensive project documentation and manage project timelines. Develop and execute project … in technology trends and business process innovations. What are we looking for? Passion for data and analytics. Proven analytical abilities and strong documentation skills. Experience explaining complex IT processes to non-technical stakeholders. Highly organized, adaptable, and capable of managing multiple priorities. A problem-solver with a strong drive more »

leadership positions. Working closely with the Product Director, you'll refine and size the development backlog, elevate our technology platform, and deliver an unparalleled customer experience. If you thrive in collaborative, creative teams, and have a track record in similar environments, we'd love to have you on board. … Experience: Over 5 years of commercial experience with an excellent understanding of Azure. Experience in developing bot/automation technology within Microsoft or Google Cloud Platform. Essential experience with C#, Python, JavaScript, NodeJS, .NET, React, HTML 5, CSS, and Bootstrap. Azure Function Apps & App Services, Agile … Azure system architecture, performance, and security. Previous involvement in team projects of varying complexity. Desirable Skills: Automated testing. Understanding of Progressive Web Application Technology. Experience working with Azure Cognitive Services and Open AI. Experience with Azure Front Door/NAT Gateways. If you are interested, please reply by more »

who are looking for a Online Merchandiser to join their team! The brands within the group focus on streetwear and athleisure so anyone will experience in these styles is preferred, however any fashion experience is welcomed! You will be responsible for stock management across retail, web and wholesale … that stock cover is acceptable. Responsibilities: Monitor key trading tasks such as stock management, fragmentation, and slow movers. Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience. Take ownership of our WMS software and how it's utilised across the business. … trade performance including KPIs, providing data-driven insight, and conducting deep dives were needed to better understand shopping behaviours and trends. Requirements: Proven working experience in merchandising role within the fashion/retail or similar industries. Strong excel ability including pivot tables, advanced filtering and Vlookups/Xlookups. Hands more »

pivotal role in their ongoing success. This is a standout chance to make your mark within a globally recognised brand known for its innovation, customer focus, and dynamic work culture. What You'll Bring to the Table: Experience and Passion: With at least 2 years of B2C CRM … experience, you're adept at executing strategies, segmentation, A/B testing, and driving engagement. Your background in ecommerce positions you perfectly to understand and enhance the customer journey. Technical Savvy: Your familiarity with GA4 and Salesforce Marketing Cloud sets you apart, enabling you to leverage these platforms … outcomes to inform decisions and strategies is where you excel. Why This Role? Impact: As a CRM Executive, your work directly contributes to enhancing customer experiences and driving success in a digital-first world. Growth: Beyond a competitive salary and generous benefits, you'll find opportunities for professional development more »

Are you a dynamic, enthusiastic Ecommerce professional looking for a new challenge? Do you thrive in a fast-paced environment and have experience with website launches and Shopify? If yes, then we want to hear from you! Our client, a leading company based in Central Manchester, is looking for … with cross-functional teams including marketing, design, and IT to deliver impactful online campaigns. Develop and implement innovative strategies to increase online sales and customer engagement. What We're Looking For: Proven experience in ecommerce, particularly with Shopify and website launches. Strong analytical and problem-solving skills. Excellent … communication and teamwork abilities. Proactive and detail-oriented mindset. A passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of £27,000. Central Manchester location, easily accessible by public transport. Opportunity to work with a talented, collaborative team. Professional development and career growth opportunities. If you more »

As their Senior Digital Marketing Executive, you'll play a pivotal role in driving growth and engagement across various digital channels. Key Responsibilities: Identify customer touchpoints and enhance end-to-end digital customer experiences. Develop and execute digital marketing strategies to generate leads. Create compelling landing pages to … campaigns for optimal results. Manage organic social media activities and budget allocation. Foster relationships with digital agencies. What You Need: 3 years of proven experience in digital marketing or similar role. Strong grasp of marketing principles, digital channels, and tools. Google Analytics experience. Ability to analyse data and drive … actionable insights. Experience with budget tracking and reporting. Ready to make a difference? Apply now and become a vital part of their journey towards financial empowerment and prosperity! Email: As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to more »

as routing or port definition, audio visual and cyber security would be desirable. Not only will you have excellent technical skills but also excellent customer service and end user experience – we are looking for people who not only want to progress their IT career (lots of opportunity) but … desire to learn and develop and importantly a genuine wish to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. We are looking for someone who has either taken their first AWS exam or is working towards it or alternatively someone who is more »

systems, your business is vulnerable. Boosting efficiency Chasing customers for payments is costing businesses time and money and can lead to cash flow issues. Customer convenience Today's business customers deserve a better, more flexible customer experience. Blink gives them the convenience they're after. Being able to … solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client relationships, delve deep into our technology and … data, as required. Ideal Candidate: A strong leadership style that allows for effective management of training and day-to-day activities of the team. Experience managing a team. Keen interest in technology and staying ahead of the curve. A passion for coaching up team members to maximise their potential. more »

systems, your business is vulnerable. Boosting efficiency Chasing customers for payments is costing businesses time and money and can lead to cash flow issues. Customer convenience Today's business customers deserve a better, more flexible customer experience. Blink gives them the convenience they're after. Being able to … solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client relationships, delve deep into our technology and … data, as required. Ideal Candidate: A strong leadership style that allows for effective management of training and day-to-day activities of the team. Experience managing a team. Keen interest in technology and staying ahead of the curve. A passion for coaching up team members to maximise their potential. more »

an abundance of talent in Engineering, UX, Digital Analytics and Data. They have a range of squads looking at Marketplace, eCommerce as well as Customer Experiences, with in excess of 50m unique visitors to the site every year. Essential Skills: At least three years working within the delivery of … UX, Analytics) People-focused mindset; you should be someone who enjoys getting the most out of people and get satisfaction from progress Practical Agile experience, and comfortability with multiple methodologies (Scrum, Kanban, Lean, etc) Excellent stakeholder management skills – you should be able to have the hard conversations just as … to hold a conversation around backend services or APIs, for example (not essential, by any means). Understanding of eCommerce journeys or payment gateways Experience managing project budgets effectively In return, you’ll get the opportunity to work with an awesome business who are really going places. Salary is more »

join us to successfully manage the allocated multidisciplinary projects and their associated activities from conception through to completion, delivering work that meets project requirements, customer satisfaction and in accordance with Morgan Sindall standards, whilst ensuring Perfect Delivery is achieved. About You With previous experience within a Project Manager … role, youll be educated to degree or HNC/HND level in a relevant technical discipline, together with experience of working and managing contractors within a traditional construction project. With a sound understanding and experience in the application of safety legislation, youll have a good understanding of commercial … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »

UK office PHP MVC MYSQL Javascript Are you a talented PHP Web Developer with a passion for building high-performance websites and delivering exceptional customer experiences? Our client is seeking a Full-Stack PHP Web Developer to join their innovative team. If you thrive in a dynamic environment and … high-performance websites on top of a custom eCommerce App, binding APIs and microservices with beautiful UX/UI to deliver the highest quality customer experience. You will collaborate with a skilled team of back-end developers to enhance the features of a powerful eCommerce Web Application. **Key Responsibilities … client workshops. - Communicating and presenting design decisions. - Supporting and mentoring other developers. - Driving next practices and producing well-commented, syntactically correct code. **Qualifications and Experience:** **Essential:** - 3+ years of Full-Stack PHP Development experience. - Experience building eCommerce websites and delivering high-quality customer experiences. - Proficiency in HTML more »

UK office PHP MVC MYSQL Javascript Are you a talented PHP Web Developer with a passion for building high-performance websites and delivering exceptional customer experiences? Our client is seeking a Full-Stack PHP Web Developer to join their innovative team. If you thrive in a dynamic environment and … high-performance websites on top of a custom eCommerce App, binding APIs and microservices with beautiful UX/UI to deliver the highest quality customer experience. You will collaborate with a skilled team of back-end developers to enhance the features of a powerful eCommerce Web Application. **Key Responsibilities … client workshops. - Communicating and presenting design decisions. - Supporting and mentoring other developers. - Driving next practices and producing well-commented, syntactically correct code. **Qualifications and Experience:** **Essential:** - 3+ years of Full-Stack PHP Development experience. - Experience building eCommerce websites and delivering high-quality customer experiences. - Proficiency in HTML more »