51 to 67 of 67 Customer Experience Jobs in the North West

sales professional with a consultative approach and a results-driven mindset. Comfortable working towards targets, you will balance performance with a strong focus on customer experience. You will demonstrate: Strong communication and relationship-building skills The ability to ask insightful questions and understand client requirements Resilience and consistency … driven sales environment A professional and credible approach when engaging senior stakeholders Required Experience & Skills Experience in Sales Development, SDR, BDR, Telesales, Lead Generation, or Business Development Background in a target-driven or KPI-led commercial role Confident using CRM systems , email outreach tools, and LinkedIn ...

developing and enhancing our in-house CRM platform. This system, built on Twilio Flex and developed primarily using .NET Core/C#, supports our Customer Account Managers in handling finance applications efficiently. You will work on integrating cloud-based services and maintaining legacy APIs to ensure seamless operation … encouraging frequent releases into our container-based cluster management system and Cloud based resources. Knowledge of SQL/T-SQL is beneficial alongside working experience of NoSQL and modern event driven and microservice architectures. Key Responsibilities : Our Software Engineers don't just write code but take an active role ...

Chester. The role is on a permanent basis with excellent benefits. The Role: Were seeking a UX Designer to craft, refine, and enhance engaging customer experiences across my clients digital platforms. Youll play a key role in designing, developing, and optimising user journeys for a range of customer … usability and conversion. Plan and execute A/B tests (using tools like Convert) to validate design decisions and optimise performance. Map and refine customer journeys to remove friction points and enhance engagement. Advocate for accessibility, inclusivity, and UX best practices throughout the design process. £32,000-£40,000DOE ...

business operating across multiple online channels. They run a high-volume, multi-storefront operation and are continually investing in their digital platforms, infrastructure, and customer experience. The culture is pragmatic, fast-moving, and low-bureaucracy. Decisions are made quickly, people are trusted to take ownership, and the environment suits … build custom modules, resolve complex issues, support marketplace integrations, and collaborate with teams across the business to enhance operational efficiency, data accuracy, and customer experience. Key Responsibilities Magento 2 Platform Ownership Own the stability, performance, and evolution of the Magento 2 platform Design, build, and maintain custom Magento modules ...

will play a key role in supporting customers across the UK. This is a home-based position, perfect for someone with hands-on solar experience and a strong customer focus. What You'll Be Doing Provide technical advice and troubleshooting support to customers, installers, and service partners. Respond … operation of solar PV projects. Work with monitoring platforms to diagnose and resolve system faults. Collaborate with sales and aftersales teams to ensure exceptional customer experience. Maintain accurate service records and escalate complex issues when required. Ensure compliance with UK regulations and product certification standards. Occasionally travel within Europe ...

diversity and inclusion and makes hiring decisions based on individual skills and experience. Building strong teams and empowering people are central to delivering outstanding customer experiences and driving modern, efficient operations. This role offers opportunities for Project Managers at varying skill levels. The Project Manager will lead … mentor less experienced team members. Creative thinking and strong problem-solving abilities. Ability to manage multiple tasks simultaneously and transition between tasks efficiently. Experience working within team-based environments, including managing virtual or distributed project teams. Ability to build and maintain both formal and informal professional networks. Desirable Skills ...

performance, accessibility, and mobile responsiveness. Stay up-to-date with current design trends, technologies, and UX best practices. Contribute creative ideas About You Skills & Experience Essential: 3+ years' experience in website or digital design, ideally in an agency or fast-paced in-house environment. Strong portfolio showcasing responsive … work. Proficiency in design tools (Figma, Adobe Creative Suite, XD, or similar). Understanding of UX principles and accessibility standards (WCAG). Experience collaborating with front-end developers and familiarity with HTML/CSS principles. Excellent communication and presentation skills. Strong attention to detail and ability to manage multiple ...

fast-scaling payments orchestration platform empowering businesses to take control of their payment infrastructure. We're passionate about improving the way people experience payments and are dedicated to building innovative, secure, and scalable systems. Role Summary We are looking for a pragmatic and hands-on AI Engineer to join … build new AI models, but to integrate AI technologies, develop smart workflows, and craft high-quality prompts that improve internal tools, developer productivity, and customer experiences. You will work closely with product, engineering, and operations teams to embed AI capabilities across Paydock’s platform and internal processes using tools ...

store digital projects across the UK, Europe, and beyond. The agency is known for combining technical expertise with creative innovation, producing installations that enhance customer experiences and bring marketing campaigns to life. This Project Manager role focuses on managing major accounts from initial concept through design, project delivery … Provide regular updates to management on project progress and account activity Support long-term account growth and strategic planning What you’ll need: Proven experience in hands-on project delivery, preferably in construction, installation, or field-based projects. Experience managing contractors, suppliers, and third-party vendors on site. ...

senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What Youll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk … into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous ...

events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...

evolution of digital and AI-driven solutions. This role is pivotal in shaping next-generation AI-powered conversational platforms, driving innovation, and delivering exceptional customer experiences. You will collaborate with cross-functional teams, influence technical direction, and ensure alignment with strategic priorities. Key Responsibilities: Define and deliver the technical … alignment with governance standards. Build strong relationships across internal and external stakeholders to achieve key business outcomes. What They're Looking For: Proven experience in technical product management with a strategic mindset. Strong background in NLP-based products and AI-driven solutions. Ability to lead cross-functional teams ...

brilliant opportunity for an ambitious e commerce professional who wants hands on ownership of a Shopify store and the chance to shape the online experience for a modern, growing brand. The Role: As E commerce Executive, you will work closely with the Head of Ecommerce to manage and optimise … Shopify platform, ensuring product pages, collections and site experience drive conversion and customer engagement. You will support seasonal campaigns, product launches and ongoing site improvements, using data and insight to recommend changes that improve performance. This is a hands-on role combining creativity, analytics and technical learning, with ...

brilliant opportunity for an ambitious e commerce professional who wants hands on ownership of a Shopify store and the chance to shape the online experience for a modern, growing brand. The Role: As E commerce Executive, you will work closely with the Head of Ecommerce to manage and optimise … Shopify platform, ensuring product pages, collections and site experience drive conversion and customer engagement. You will support seasonal campaigns, product launches and ongoing site improvements, using data and insight to recommend changes that improve performance. This is a hands-on role combining creativity, analytics and technical learning, with ...

developing high-quality, performant web applications using Angular and. TypeScript. You'll collaborate closely with Product, UX and backend engineering teams to deliver exceptional customer experiences through clean, maintainable code and thoughtfully engineered frontend systems. This is a hybrid role based in Manchester, requiring 3 days per week … planning and delivery Support and mentor other frontend team members when needed Assist QA and Support teams in resolving UI-related bugs, issues, and customer queries What We're Looking For Essential: Experience with Angular 2+ Proficiency in HTML5, CSS3, JavaScript, and TypeScript Strong problem-solving skills ...

strategy. Drive performance, security, and availability standards across multiple services. Define and track KPIs and OKRs to measure service value, cost of ownership, and customer experience. Manage third-party supplier performance and ensure compliance with SLAs. Champion continuous improvement and serviceability across the organisation. Requirements: Strong background in service … environment. Solid understanding of ITIL frameworks and service life cycle management. Confident stakeholder manager - able to influence and communicate effectively at all levels. Experience with tools like Jira, Confluence, and ServiceNow. ITIL Foundation or Practitioner certification; Agile experience is a bonus. Why Apply? Competitive salary ...

Partners) to drive growth across a portfolio of high‐value partner accounts — shaping strategy, influencing at senior levels, and helping us deliver award‐winning customer experiences. What you'll be doing Driving revenue and category performance across key strategic partner accounts Building strong, long‐lasting relationships with … teams Negotiating and influencing stakeholders up to board level Using data and insight to spot growth opportunities and deliver results Representing Brother UK at customer meetings, events and industry forums What we're looking for Strong commercial and account management experience Confident communicator with senior‐level influencing skills ...