51 to 73 of 73 Customer Experience Jobs in the North West

performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

offering development. Learning & Development – Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring experience in transforming business through technology and transforming the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills … experience in the following: Experience in cloud strategy and implementation for large or mid size organisations on public clouds (AWS, Azure or GCP) Experience in developing cloud adoption strategy and roadmaps for clients Implementation of cloud strategies & transformation plans for clients to migrate to cloud. Experience ...

guiding enterprise-wide change. You know how to turn cloud potential into business impact—guiding clients through transformation journeys that deliver real results Experience in strategic engagements for large or mid size organisations on public clouds (AWS, Azure or GCP) Proven experience in shaping and delivering cloud adoption … Azure, or GCP, and how they enable innovation within specific sectors Strategic insight into how cloud enables enterprise transformation, including data & analytics modernisation, enhanced customer experiences, and agile operating models. Knowledge of cloud operating models across public, private, hybrid, and multi-cloud environments, and their implications for governance ...

Permanent Job Customer Support Advisor £25,173 Altrincham based - free parking available Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering … exceptional customer service while solving technical challenges? Do you thrive in a supportive team environment where your problem-solving skills make a real impact? Join a forward-thinking technology based company known for its innovation and positive impact on the community and environment. With a relaxed and supportive work ...

newly upgraded translation technology. As a key member of our sales growth engine, you will be responsible for building and scaling our customer base across EMEA. This is a fantastic opportunity for a motivated and experienced sales professional to make a significant impact in a fast-growing and exciting … solutions to a non-technical audience. Lead contract negotiations and close deals to drive revenue growth. Collaborate with our marketing, product, and customer success teams to ensure a seamless customer experience. Stay up-to-date with industry trends, competitive landscape, and new developments in AI and translation technology. ...

where your expertise is valued, and your career can flourish. As Europe's largest privately owned IT business, they are known for delivering outstanding customer experiences and driving innovation through strong teamwork and diverse talent. You'll enjoy: A strong basic salary with excellent company benefits Flexible working options … Collaborate effectively with colleagues and third parties to ensure client satisfaction. Participate in ongoing training to keep skills and certifications up to date. Skills & Experience CTS certification in AV technology Crestron, Extron, QSC, and AMX commissioning qualifications Proven background in AV installation, commissioning, maintenance, or operation Experience working ...

offering development. Learning & Development – Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring experience in transforming business through technology and transforming the way clients operate. You are a strategic thinker with the ability to connect cloud technologies … business outcomes and value collaboration and stakeholder engagement. Your background may include expertise in areas such as Proven experience in shaping and delivering cloud adoption strategies and transformation roadmaps that align with client business objectives. Demonstrated success in leading cloud transformation initiatives, guiding clients through migration journeys with ...

fast-paced, innovative environment? I'm hiring an experienced Technical Team Lead to join a forward-thinking company that's transforming the way customer experience. This is your chance to work on cutting-edge technologies, solve complex problems and drive meaningful change in a collaborative and supportive culture. About … engineers, balancing hands-on technical leadership with people management and delivery excellence. You'll partner closely with Product and Design teams to solve real customer problems while continuously improving how software is built, shipped, and operated. This is a player-coach role , where you'll remain technically credible while ...

core values, which shape how we work and how we support our colleagues every day: Passion – Trailblazing our love of golf, retail, and the customer experience. Respect – Valuing everyone, every day. Integrity – Acting with honesty, transparency, and accountability. Drive – Aiming for excellence in everything we do. Expertise – Sharing knowledge … liaise with third-party suppliers where required. Support wider IT team activities as needed to ensure business continuity. What We're Looking For Experience supporting and analysing business-critical systems in an IT environment. Strong understanding of system and regression testing methodologies. Proven ability to diagnose and resolve complex ...

also encompassing JavaScript and modern SPA (Vue.Js/Typescript/CSS3). The main responsibilities will be to help design and develop new customer facing applications and components, or enhancements to existing code, based on business and project requirements using Vue.Js/Typescript/CSS3 in line with … encouraging frequent releases into our container-based cluster management system and Cloud based resources. Knowledge of SQL/T-SQL is beneficial alongside working experience of NoSQL and modern event driven and microservice architectures. Our Software Engineers don't just write code but take an active role in feature ...

nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio is scalable, resilient, commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments … scalable, commercially sound, and aligned to wider business objectives. Lead and develop service desk, service delivery, and engineering leadership teams, fostering a high‐performance, customer‐centric culture across all service functions. Hold full accountability for 24×7 managed service operations across UK and near‐shore teams, ensuring resilience, coverage ...

enhancing the e-commerce shopping experience. This role is paying up to £45,000 and is on site 5 days a week Skills and Experience: 3+ years of experience in UX design for e-commerce platforms or digital products. Proficiency in user-centred design methodologies and the ability … with a portfolio highlighting standout design projects. Familiarity with web analytics tools (e.g., GA, Pendo, Hotjar) and an understanding of e-commerce user behaviour. Experience with A/B testing concepts and an openness to collaborate with CRO specialists. Agile workflow experience, focused on iterative design and collaboration ...

team Have input into how solutions are developed and delivered using knowledge and expertise to help deliver the best possible outcome for the customer Carry out testing across a wide range of processes and systems - including UI, API, back office (workflow) processes, 3rd party systems and integrations between … Agile working practices and ability to apply its practice Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence, knowledge and skill Full understanding of the testing lifecycle ...

backend services that support our connected IoT devices-managing secure device communication, high-volume data ingress, and the APIs that power our applications and customer experiences. This role is ideal for an engineer passionate about building scalable systems that bridge the physical and digital worlds. More about the role … design reviews, code reviews, and cross-functional roadmap planning. Collaborate closely with product, firmware/embedded teams, and data engineering. Qualifications Required Skills & Experience Backend or platform engineering experience, ideally with IoT or distributed systems. Strong expertise in AWS , especially AWS IoT Core , Lambda, DynamoDB, Kinesis ...

market leader in its space and is investing heavily in its product and marketing functions. With ambitious plans for gamification, personalisation, and AI-driven customer experiences, this is an exciting time to join. The Role The company is looking for a Product Manager to own the execution … success criteria, and KPIs for each initiative Contribute insight and recommendations to roadmap planning Requirements 5+ years delivering digital product initiatives end-to-end Experience running A/B tests and using data to drive decisions Data fluency: comfortable with funnels, cohorts, and SQL-backed dashboards (BigQuery, Metabase ...

considering We’re looking for a ServiceNow Developer who’s excited to grow their career and make a meaningful impact by enhancing customer platforms and experiences. This role blends project work with foundational activities, and you’ll collaborate closely with our internal technology teams and Automation Development team. … flows. Collaborate with stakeholders to understand needs and translate them into effective technical solutions. Implement and configure ServiceNow Virtual Agent to enhance customer experience. Integrate RPA tools with ServiceNow to automate repetitive tasks and improve workflow efficiency. Monitor and optimize platform performance to ensure reliability and responsiveness. ...

Month Fixed-Term Contract Salary - 60k plus excellent benefits listed below Were seeking an experienced eCommerce Product Manager to join a Digital & Brand Experience team based near Blackpool & Preston in Lytham St Annes, on a maternity cover contract. Youll take ownership of ecommerce platforms, lead a small team … enhance the online customer experience. The Role Youll define and deliver the product roadmap, improve customer journeys, and ensure platform performance and stability while working with internal teams and external partners. Key Responsibilities Own and deliver the ecommerce roadmap Lead features from concept to launch Prioritise backlog (e.g. ...

2.2 AA standards. Foster a Discovery Culture Encourage rapid experimentation, user engagement, and continuous learning. About You Youre a passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design … user research, content design, or strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX best practices. A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions. A strong grasp ...

Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring many of the following: Experience in intelligent, connected products and emerging technologies, with a desire to work across areas such as IoT, data, cloud, AI, connectivity, software or digital … engineering Understanding of how connected products and digital services create business value, whether through new revenue streams, improved operations or better customer experiences Ability to work effectively in a matrixed organisation, collaborating across strategy, design, engineering and industry teams to deliver solutions Curiosity about market and technology trends, with ...

driven organisation where innovation, people, and progress sit at the heart of everything we do. We’re passionate about technology, obsessed with delivering exceptional customer experiences, and proud to be pioneers in AV and IT solutions for over 30 years. If you thrive in a buzzing sales environment … upsell and cross sell opportunities Managing the full sales cycle from initial enquiry to contract renewal Working closely with internal teams to deliver seamless customer experiences Providing expert advice on products, services, and industry trends Troubleshooting issues and ensuring exceptional post sales support Tracking performance metrics and forecasting future ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...