76 to 100 of 116 Customer Experience Jobs in the North West

Infrastructure Engineer

Hiring Organisation
University of Salford
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
students, academics, and professionals, and so much more! The team explore new technologies and strive to innovate, with a strong focus on improving the customer experience. The ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. ...

Product Manager SaaS (Product discovery and UX)

Hiring Organisation
Better Placed
Location
Manchester Area, United Kingdom
role where you'll simply ship features or manage a backlog. They're looking for a Product Manager who is passionate about understanding which customer problems are worth solving, works closely with Product Design and Engineering to validate solutions, and can get valuable products and features into customers' hands … quickly. You'll balance user needs, commercial objectives and technical considerations, with success measured through customer adoption and genuine business outcomes rather than simply how much gets delivered. AI is also an important part of the product strategy. You don't need to be an AI specialist ...

Product Analyst

Hiring Organisation
Harnham
Location
Manchester Area, United Kingdom
highly regarded digital business that reaches millions of consumers every week. Sitting within a cross functional product environment, you will use data to shape customer experiences, influence product strategy, and drive measurable business outcomes. You will take ownership of key analytics initiatives while helping to develop best practice across … deeply embedded within product development. They offer a collaborative environment where analysts work closely with Product, Engineering, Design, and Research teams to solve complex customer challenges. The Role As a Senior Data Analyst, you will: Partner with product teams to define success metrics and measurement frameworks Establish robust governance ...

Coordinator

Hiring Organisation
MJ Quinn
Location
Knowsley, Merseyside, UK
leading organisations to execute complex projects, leveraging cutting-edge technology and a skilled workforce to ensure efficient and reliable service delivery. MJ Quinn’s customer-focused approach and dedication to sustainability have solidified its reputation as a trusted provider in the infrastructure services sector. ________________________________________ DEPARTMENT OVERVIEW The Service Delivery … reactive environment, requiring a flexible and agile approach to managing work stacks, resolving jeopardy, and supporting field teams to deliver a high-quality customer experience. ________________________________________ JOB OBJECTIVE As a Jeopardy Coordinator, you will be responsible for “On the Day” allocation and jeopardy management of FTTP work, ensuring jobs ...

Senior Fraud Analytics Consultant | Hybrid

Location
Chester, England, United Kingdom
offers hybrid working across the UK, with flexible arrangements and opportunities to mentor junior analysts while collaborating with stakeholders to minimize losses and improve customer experience. #J-18808-Ljbffr ...

Sr. ASIC Design Engineer, Blink/Ring ASIC Team

Location
Manchester, England, United Kingdom
ASIC Design Engineer on our Blink/Ring ASIC Team, you'll work on cutting‐edge System-on-Chip (SoC) designs that directly impact customer experiences. Our vertically integrated environment means you'll see your innovations come to life in products that customers genuinely love … validation environment that spans from architectural modeling through post‐silicon validation. We believe in giving engineers the best tools to do their best work. Customer‐Obsessed Engineering: We work backwards from real customer needs to create super‐low power, energy‐efficient designs featuring the latest advances ...

Senior Backend Engineer – Cloud-Native, AWS, Scalable

Location
Manchester, England, United Kingdom
backend services and platforms across our travel tech estate. You’ll work on distributed systems, cloud-native architectures and APIs powering supplier integrations and customer experiences. In this senior role you’ll own complex components, collaborate with product and other engineers, and help shape our deployment, observability and reliability ...

Cloud-Native Architecture Leader for Scalable Platforms

Location
Manchester, England, United Kingdom
Engineering Director and guiding a team of architects and specialists. You will work with engineering, product and technology leaders to deliver rapid, reliable customer experiences while shaping the future evolution of Propel and expanding into new #J-18808-Ljbffr ...

Digital Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £52,000 per annum
000. This is an excellent opportunity for a Digital Analyst to join a well-established organisation investing heavily in its digital products and customer experience. You'll play a key role in turning digital data into actionable insights, helping product and marketing teams make informed decisions that drive measurable … business impact. The Company They are a large, customer-focused organisation with a strong digital presence and an ongoing commitment to data-driven decision making. Their digital team works across a range of online products and platforms, continually improving customer journeys through insight, experimentation and optimisation. With ...

Lead Product Manager - Data

Location
Liverpool, England, United Kingdom
sparkle for millions of Very customers. About the team Our Data team is at the heart of our transformation journey, enabling smarter decisions, better customer experiences and stronger business performance through trusted, accessible and high-quality data. We're building a modern, product-led approach to data, moving beyond … Lead Product Manager - Data, you'll join a growing community of product professionals who are passionate about delivering outcomes, championing continuous improvement and putting customer and colleague needs at the centre of everything we do. You'll have the opportunity to influence our Data Product strategy, shape how product ...

Lead Product Manager - Data

Location
Liverpool, England, United Kingdom
sparkle for millions of Very customers. About the team Our Data team is at the heart of our transformation journey, enabling smarter decisions, better customer experiences and stronger business performance through trusted, accessible and high-quality data. We're building a modern, product-led approach to data, moving beyond … Lead Product Manager - Data, you'll join a growing community of product professionals who are passionate about delivering outcomes, championing continuous improvement and putting customer and colleague needs at the centre of everything we do. You'll have the opportunity to influence our Data Product strategy, shape how product ...

CRO Developer

Hiring Organisation
Harnham
Location
Manchester Area, United Kingdom
established digital performance business operating across multiple international markets. Through a portfolio of proprietary digital platforms, they manage and optimise the full customer journey from acquisition through to conversion. Their data-driven approach to growth has created a strong culture of experimentation, with significant opportunities to improve customer … implementations Collaborate with analytics teams to support experiment measurement and reporting Contribute to experimentation best practices, processes, and governance Identify technical opportunities to improve customer journeys and conversion performance Your Skills & Experience Strong commercial experience as a CRO Developer, Front End Developer, or Experimentation Developer Hands ...

Strategic Executive Assistant to the Chief Digital Officer

Location
Manchester, England, United Kingdom
Banking Group in Manchester is seeking an Executive Assistant to the Chief Digital Officer. The role combines executive support with strategic delivery across digital, customer experience, data and technology domains. Hybrid, full-time, with a clear focus on shaping priorities and driving outcomes for leaders and the business. ...

Lead Appian Development Consultant

Location
Manchester, England, United Kingdom
Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

Senior Analyst

Hiring Organisation
Harnham
Location
Stockport, England, United Kingdom
Senior Insight Analyst Stockport (Hybrid – 2x Days a Week) £40,000-£50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you’ll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

IT Service Transformation & Operations Lead

Hiring Organisation
Proactive Appointments
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£350.00 - £400.00 per day
responsible for modernising the way IT support is delivered across a large estate and corporate Head Office, while creating a more efficient, empowered and customer-focused technology function. The organisation supports multiple locations and 200+ Head Office users , making this a complex and highly visible environment where technology availability … critical to day-to-day operations. You will play a pivotal role in reducing operational inefficiencies, improving user experience, introducing automation and developing a high-performing team culture. Key Responsibilities Technology & Platform Transformation: Lead the optimisation and transformation of the ManageEngine ServiceDesk Plus Cloud platform, ensuring it effectively supports ...

Senior Service Delivery Manager

Location
Manchester, England, United Kingdom
programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly complex environment. You’ll work closely with senior stakeholders, technology teams and suppliers to improve … measurable outcomes. Manage strategic suppliers, performance, contracts and operational risk. Drive excellence across Incident, Problem, Change, Release and Capacity Management. Improve service integration, user experience and overall service maturity. Ensure compliance with relevant security, regulatory, ISO and CE+ requirements. What You’ll Bring - 10+ years’ experience ...

Data Governance Lead

Location
Manchester, England, United Kingdom
market and bringing to life the art of the possible for our clients changing the narrative of Data Governance into a value, outcome experience for clients. We bring a subject to life to what Data Governance will mean for colleagues, we believe that an excellent experience for colleagues … positive impact on the clients customer. We have passion for building strategies, solutions and implementing Data Governance best practice, Data Products combined with user experience to help our clients solve their most complex and interesting business problems. Our Data Governance practice inspires clients by being outcome and value focussed ...

Senior Software Engineer

Hiring Organisation
CarFinance 247
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Finance 247 is a passionate, backend-leaning technologist with a strong interest in modern web technologies and best practices. You'll have advanced experience with Vue 3 and its associated ecosystem, TypeScript, and Node, and be comfortable working with SQL - and because we use generative AI to design … modelling data in SQL, and shipping features end to end. We build on the Cloudflare developer platform (Workers, Pages, D1, KV, and Queues), so experience there is ideal, though a background in other cloud architecture such as Azure works just as well. There's a strong emphasis on clean ...

Web Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £34,000 per annum
transformation, analytics, and continuous improvement. With a significant online presence and ongoing investment in data capabilities, they are committed to using insight to enhance customer experiences and business performance. Their Data & Insights team plays a key role in shaping digital strategy and driving evidence-based decision-making across … experimentation programmes through data analysis and insight generation Evaluate test outcomes and provide recommendations to improve website performance Identify optimisation opportunities across digital customer journeys Query and manipulate data using SQL and BigQuery Produce reports, dashboards, and actionable insights for stakeholders Collaborate with digital, marketing, and product teams ...

Senior Appian Development Consultant

Location
Manchester, England, United Kingdom
Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. The Role: You’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise ...

Senior Infrastructure Engineer

Hiring Organisation
AJ BELL BUSINESS SOLUTIONS LIMITED
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Bells infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment. Experience designing, delivering and supporting … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

Vehicle CAD Structure & Product Data Specialist

Hiring Organisation
Adecco
Location
Crewe, Cheshire, United Kingdom
Employment Type
Contract
their team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences Start Date: ASAP End Date: 23/12/2026 Location: Crewe - Pyms Lane Working Pattern: Full Time Job Purpose To create, maintain … Support knowledge sharing, process documentation, and training activities. Collaborate effectively within a fast-paced programme environment to ensure successful delivery of objectives. Key Skills & Experience Essential Significant experience creating and maintaining CAD structures within a PLM environment. Strong Teamcenter Active Workspace experience (Siemens Teamcenter). Proven Bills ...

Senior Analyst

Hiring Organisation
Harnham
Location
Manchester, England, United Kingdom
Manchester (Hybrid – 3x Days a Week in Office) If you're passionate about product analytics, experimentation, and using statistics to shape the experience of millions of users, this is an opportunity to join one of the UK's leading digital product teams! The Company A market-leading digital business … products used by millions of customers every month. The Role Joining the Growth Engineering team, you'll use product analytics and experimentation to improve customer experiences, optimise conversion journeys and deliver smarter personalisation. You'll: Lead product analytics projects from problem definition through to recommendation Design, analyse and evaluate ...

Senior Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
Manchester (Hybrid - 3x Days a Week in Office) If you're passionate about product analytics, experimentation, and using statistics to shape the experience of millions of users, this is an opportunity to join one of the UK's leading digital product teams! The Company A market-leading digital business … products used by millions of customers every month. The Role Joining the Growth Engineering team, you'll use product analytics and experimentation to improve customer experiences, optimise conversion journeys and deliver smarter personalisation. You'll: Lead product analytics projects from problem definition through to recommendation Design, analyse and evaluate ...