Customer Service Jobs in the North West

151 to 175 of 240 Customer Service Jobs in the North West

3rd Line Team Leader - Managed Services

Chorley, England, United Kingdom
ORCA IT LTD
opportunities for the candidate willing to go the extra mile. Joining as a 3rd Line Team Leader you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with … industry trends, you will play a vital role ensuring the delivery of great customer service. Responsibilities Monitoring and maintaining systems and networks Installation and configuration of systems Diagnosing faults on both hardware and software Solving technical and application issues by phone, email or in person Walking clients through troubleshooting … levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices More ❯
Posted:

Pre-sales Technician

Wigan, Greater Manchester, North West, United Kingdom
Fourteen IP Communications Ltd
then this is the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. Job Purpose The purpose of Fourteen IP Communications Ltd Pre-Sales Technician is to ensure that the solutions and services … viable for delivery, they will also support the promotion of the organisation by undertaking the role of technical expert at industry events, seminars and customer meetings Main Duties & Responsibilities Provision of presales technical advice to colleagues and partners. Technical review and verification of proposed solutions before they are submitted … of Work Documents in line with verified technical and financial specifications. Final proposal technical sign off and order acceptance. Management and technical support solving customer technical problems. Establish and maintain effective interpersonal relationships with those contacted during the course of work. When required provides training, coaching and professional development More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Junior Software/Infrastructure Engineer

Preston, United Kingdom
East Lancashire Hospitals NHS Trust
skills in emerging technologies such as Kubernetes, Terraform, and Azure Cloud, which form the foundation of modern SDE infrastructure. With your commitment to excellent customer service and your passion for science and engineering, you'll work in an agile technical environment alongside infrastructure engineers, software developers, data analysts … working with Linux Exposure to secure computing environments and cybersecurity principles. Exposure to DevOps practices, containerization (Docker), or orchestration (Kubernetes). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other More ❯
Employment Type: Fixed-Term
Salary: £29970.00 - £36483.00 a year
Posted:

IT Field Technician

Liverpool, Merseyside, North West, United Kingdom
Focus Resourcing Group
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Liverpool area, and will attend … customer sites to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Covering the Liverpool region (on-site visits + … at x1.5 & x2. You will receive excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Junior Account Executive (Mandarin Speaking) (Manchester)

Manchester, UK
Pareto
and access to a vehicle) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
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EUC Engineer

Crewe, Cheshire, North West
CGI
a network you didn't want to improve, there's a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI … of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently. Key Responsibilities: • Manage walk up Tech Bar service • Perform hardware installations, upgrades … maintenance. • Strong knowledge of operating systems, including Windows and macOS. • Familiarity with virtualization technologies and endpoint security. • Excellent troubleshooting and problem-solving skills. • Exceptional customer service and communication abilities. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect More ❯
Employment Type: Permanent
Posted:

Desktop Support Specialist

Manchester Area, United Kingdom
Humankind Global Recruitment
or third parties where applicable. This is an exciting opportunity to join a client who continue to grow and pride themselves on delivering a customer-centric approach whilst solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical support role … peripherals Familiarity with desktop management tools (SCCM/MDT), scripting languages (PowerShell/Bash), network protocols and virtual desktop infrastructure (VDI) Excellent communication and customer service skills If you are interested to find out more please apply for the role with an up to date copy of your More ❯
Posted:

ERP Project Manager (d365)

Manchester, North West, United Kingdom
Hybrid / WFH Options
Cedar Recruitment
lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Digital Project Manager (Blackburn)

Blackburn, Lancashire, UK
EG Group
brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders More ❯
Posted:

Digital Project Manager

Blackburn, England, United Kingdom
EG Group
brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders More ❯
Posted:

Azure DevOps Engineering Manager (Greater Manchester)

Greater Manchester, UK
Cognitive Group | Part of the Focus Cloud Group
Symphony, Fullserve, and AWS to improve engineering efficiency and automate deployment processes. Responsibilities: Enhance Engineering Efficiency – Optimize build, test, and release processes within the Customer Services platform. Automate Deployment – Implement zero-touch deployment, enabling fully automated pipelines from code changes to production. Modernize Infrastructure – Improve code efficiency and build More ❯
Posted:

Azure DevOps Engineering Manager

Greater Manchester, England, United Kingdom
Cognitive Group | Part of the Focus Cloud Group
Symphony, Fullserve, and AWS to improve engineering efficiency and automate deployment processes. Responsibilities: Enhance Engineering Efficiency – Optimize build, test, and release processes within the Customer Services platform. Automate Deployment – Implement zero-touch deployment, enabling fully automated pipelines from code changes to production. Modernize Infrastructure – Improve code efficiency and build More ❯
Posted:

Vision Engineer

Manchester, United Kingdom
Creative Personnel
own initiative Ability to thrive under the pressure of live events High standard of personal presentation Excellent communication skills with a strong focus on customer service Problem-solving skills and ability to work to deadlines High self-motivation and ability to lead by example Flexibility and a can … do, customer-focused attitude Keen eye for detail with a high standard of equipment presentation Full UK Driving License and own transport More ❯
Employment Type: Permanent
Posted:

Junior Account Executive

Manchester, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
Posted:

Digital Personalisation Manager

Bolton, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
this pivotal role, you will oversee the end-to-end management of personalised and print-based production processes, ensuring operational excellence, quality assurance, and customer satisfaction. This is an exciting opportunity for someone who thrives in a fast-paced environment, is technically proficient in UV printing and engraving, and … high performance. Oversee workload planning and resource allocation, especially during peak periods. Work alongside senior management and operations to support business goals. Liaise with customer service to address and resolve custom order enquiries or concerns. Remain up to date with industry developments to maintain a market-leading position … WMS) is advantageous. This is a fantastic opportunity for a seasoned production leader to make a significant impact in a company that values innovation, customer satisfaction, and operational excellence. Interested? If you have the experience and ambition to take on this exciting challenge, please get in touch today for More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Data Migration Team Member

Carlisle, Cumbria, United Kingdom
Adecco
13.95 per hour Duration: 6 months (with potential to extend) Vacancies: 1 confirmed, potential for 2 We're looking for a detail-oriented and customer-focused individual to join our Data Migration Team as part of an exciting transformation project. About the Role: You'll play a key part … confirm missing or unclear information (e.g., dates of birth) Accurately inputting verified data into our systems What We're Looking For: Excellent telephone-based customer service skills Experience in financial services or a regulated environment Strong problem-solving abilities PC literate with exceptional attention to detail This is More ❯
Employment Type: Temporary
Salary: £13.95/hour Adecco Benefits Package
Posted:

Solutions Delivery Manager

Preston, Lancashire, North West, United Kingdom
Community Gateway Association
on in shaping solution designs, validating requirements, and managing project delivery timelines. You'll work in close partnership with IT, Infrastructure, external vendors, and service leads to ensure that our technology is usable, useful, and impactful—and that changes land successfully with end users. What are we looking for … our colleagues. We offer a variety of benefits including a company-paid health cash plan, a generous holiday entitlement of 22 days (increasing with service) plus 3 days off during the Christmas period office closure and a paid day off for your birthday, free hot drinks, breakfasts, free parking … manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure More ❯
Employment Type: Contract
Rate: £55,000
Posted:

Implementation Specialist (St Helens)

St. Helens, Merseyside, UK
Hybrid / WFH Options
Ascent People Ltd
to meet specifications. This role is open to both recent IT Graduates and anyone with any previous software implementation experience. You must have strong customer service skills as you will often collaborate with customers to validate solutions and ensure user requirements are met. If you can speak Spanish … tests on all hardware/software elements and peripherals. Administer setup of systems according to specifications and ensure the systems are in synchronisation with customer requirements. Collaborate with various teams within the business Prepare and provide demonstrations of software. Support the technical lead in providing implementation estimates and project More ❯
Posted:

Implementation Specialist

St Helens, England, United Kingdom
Hybrid / WFH Options
Ascent People Ltd
to meet specifications. This role is open to both recent IT Graduates and anyone with any previous software implementation experience. You must have strong customer service skills as you will often collaborate with customers to validate solutions and ensure user requirements are met. If you can speak Spanish … tests on all hardware/software elements and peripherals. Administer setup of systems according to specifications and ensure the systems are in synchronisation with customer requirements. Collaborate with various teams within the business Prepare and provide demonstrations of software. Support the technical lead in providing implementation estimates and project More ❯
Posted:

Mobile Support Officer - Liverpool

Liverpool, Merseyside, United Kingdom
Blue Arrow
a real difference in your community. Our client, a highly respected local government organisation, is seeking motivated individuals to join their vital Electronic Tagging Service Team. This opportunity offers the perfect stepping stone for those looking to enhance their skills and knowledge before entering roles in law enforcement or … you will: Collaborate with the electronic monitoring tagging team during daily operations. Assist in the installation and maintenance of electronic monitoring devices. Provide exceptional customer service to individuals under electronic monitoring. Build valuable communication and problem-solving skills while contributing to public safety. What You'll Bring: A More ❯
Employment Type: Temporary
Salary: £12.21/hour
Posted:

BI Developer- Systems & Data Team - Liverpool, Merseyside, United Kingdom, Merseyside, L3 1SF

Liverpool, UK
Smurfit Westrock UKI
sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.The RoleAn exciting opportunity has … tools such as PowerBI Experience or knowledge of the Microsoft SQL Server BI StackPersonal Attributes: Able to communicate clearly with non-technical users Strong customer service focus Enjoys working with other team members Excellent literacy and numeracy Organised, logical, diligent and thorough Keen to learn new technical skills More ❯
Posted:

BI Developer- Systems & Data Team

Liverpool, Merseyside, North West, United Kingdom
Smurfit Westrock
sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role An exciting … such as PowerBI Experience or knowledge of the Microsoft SQL Server BI Stack Personal Attributes: Able to communicate clearly with non-technical users Strong customer service focus Enjoys working with other team members Excellent literacy and numeracy Organised, logical, diligent and thorough Keen to learn new technical skills More ❯
Employment Type: Permanent
Posted:

Junior Data Engineer

Liverpool, England, United Kingdom
Harnham
for a Junior Data Engineer to join their team, to support with their existing infrastructure and projects! What you’ll be doing: Helping analyse customer service data to generate actionable insights Supporting the migration from a traditional data warehouse to Microsoft Fabric Building and maintaining ETL processes (SSIS More ❯
Posted:

Implementation Project Coordinator

Warrington, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Chroma Recruitment Ltd
initial onboarding period Working with the IT support team to handle technical issues Running demos for new clients Implementation Project Coordinator essential requirements: Excellent customer service skills Experience in a client facing role Experience/Knowledge of IT Support or Software Development Excellent communication skills Problem solving mentality More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

AI Automation Coordinator

Manchester, England, United Kingdom
Hybrid / WFH Options
Besque
overhead. Role Overview As our AI Automation Coordinator , you’ll be the go-to person for identifying, implementing, and maintaining automations across marketing, operations, customer service, and finance. You’ll work cross-functionally with team leads to understand pain points and apply smart, AI-enabled solutions that help More ❯
Posted:
Customer Service
the North West
10th Percentile
£20,280
25th Percentile
£23,504
Median
£25,087
75th Percentile
£35,319
90th Percentile
£57,500