151 to 175 of 276 Customer Service Jobs in the North West

might miss, and communicates clearly under pressure. Here’s what helps: Experience in financial services - especially in mortgages, operations, or regulated change. A solid understanding of operational areas like Customer Service, Collections, or Underwriting. Strong change management experience, you know what makes a project succeed or fail. Comfortable with UAT planning, benefit realisation, and the business side of … transparency, and shared risk. We call it balanced banking. Additional Details We offer a competitive salary and benefits package that includes: 25 days holiday (plus bank holidays) – increasing with service Private medical insurance and dental cover Life assurance and income protection Pension scheme Employee referral bonus A collaborative, down-to-earth working culture Gatehouse Bank is an equal opportunities More ❯

of an enthusiastic, passionate,and collaborative team? Join our Network and Security team Consisting entirely of 3 rd line engineers, the Network support team are committed to providing excellent customer service and aim to be a gold standard in technical resolution Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like … requested by managed customers Managing ticket updates to all customers, 3rd parties and Vendors through to resolution Providing training and knowledge sharing via documentation and team whiteboard sessions Authoring customer network health checks, including config best practice recommendations, capacity management and lifecycle recommendations We'd love you to have Clear and effective communication skills, both written and verbal. Motivation More ❯

guidance to all lines of business on security related to encryption, PKI, certificates, endpoint security, SEIM, and web application security. Create and update run books, standard operating procedures, and customer-facing instructions. Participate in on-call rotation for Cybersecurity Infrastructure Engineering. What You Bring Bachelor's degree in computer science, Information Security, or equivalent system security engineering experience. 2+ … If you enjoy being part of a team, creating experiences, and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, design, and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If More ❯

debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role is based at … our strength lies in our team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customer service, or seek to expand your horizons, we likely have the perfect opportunity for you. Although Perch Group has a Skilled Worker sponsor licence, please ensure that you More ❯

An analytical mind-set and technical ability Ambitious and driven to exceed expectations Ability to communicate at all levels, building positive relationships with colleagues and clients and maintaining excellent customer service skills. Credible and professional Able to challenge appropriately and present solutions A high attention to detail Self-starting and able to work on own initiative Knowledge & Skills … of the UK's 'Best 100 Companies to Work For' forsix consecutive years. What we offer: Starting holiday entitlement of 25days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE More ❯

dynamic ERP Project Manager to lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly acquired businesses against standard workflows More ❯

candidate will have a proven track record in a consultancy or data centre construction and demonstrate a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. Desired experience includes; Construction or engineering related degree or a similar construction or engineering related qualification with extensive technical delivery experience in More ❯

and distribution business based in Knowsley, serving the UK wholesale market. Operating from a modern facility, they manage the import, packing, and distribution of fresh produce sourced globally. Their customer base includes major supermarkets and wholesale partners across the UK. Role Overview: Our client is seeking a confident and proactive Sales & Operations Support Executive to join their team. This … is a varied and hands-on role supporting both sales and operational functions, offering exposure to logistics, planning, IT systems, and customer service. Key Responsibilities: Support the sales team with customer communications, order processing, and account coordination. Assist in planning and scheduling incoming shipments and packing operations. Liaise with logistics and transport teams to ensure timely and efficient More ❯

and distribution business based in Knowsley, serving the UK wholesale market. Operating from a modern facility, they manage the import, packing, and distribution of fresh produce sourced globally. Their customer base includes major supermarkets and wholesale partners across the UK. Role Overview: Our client is seeking a confident and proactive Sales & Operations Support Executive to join their team. This … is a varied and hands-on role supporting both sales and operational functions, offering exposure to logistics, planning, IT systems, and customer service. Key Responsibilities: Support the sales team with customer communications, order processing, and account coordination. Assist in planning and scheduling incoming shipments and packing operations. Liaise with logistics and transport teams to ensure timely and efficient More ❯

and distribution business based in Knowsley, serving the UK wholesale market. Operating from a modern facility, they manage the import, packing, and distribution of fresh produce sourced globally. Their customer base includes major supermarkets and wholesale partners across the UK. Role Overview: Our client is seeking a confident and proactive Sales & Operations Support Executive to join their team. This … is a varied and hands-on role supporting both sales and operational functions, offering exposure to logistics, planning, IT systems, and customer service. Key Responsibilities: Support the sales team with customer communications, order processing, and account coordination. Assist in planning and scheduling incoming shipments and packing operations. Liaise with logistics and transport teams to ensure timely and efficient More ❯

highly successful Technology Team working on mid market to mid corporate sized risks. Operate within your underwriting authority working closely with the Underwriting Manager & Sales Team to deliver exception service to customers and innovative underwriting solutions. Support less experienced colleagues to increase their knowledge and experience. Comfortable trading face to face with intermediaries or clients. Excellent market profile within More ❯

solutions, we are looking for new members to come and join us, bringing with them strong interpersonal and communication skills and ensure we can continue to deliver an excellent service to our customers! If you have a passion for IT and looking to take that first step, we want to hear from you! Role Overview: Technical expertise is not More ❯

with the ability to manage sensitive matters professionally. IT proficiency in MS Office, MS SharePoint, and other office-related software. Team player with a strong emphasis on providing excellent customer service. Ability to work to tight deadlines and manage multiple priorities. What We Offer : A dynamic and supportive work environment. Opportunities for career progression and professional development. Excellent benefits More ❯

Bay Freight is looking for an enthusiastic Customer Service Administrator to join our team in Stalybridge. The role of the Customer Service Administrator will be to provide general administrative support to the Customer Service Department to ensure that the needs of customers are being satisfied and a world class service is being delivered … in it for you? Competitive pay Life assurance & company pension Training & development opportunities (including CPC training) Modern fleet & equipment Free uniform & PPE Onsite parking Cycle to work scheme Long-service recognition awards (5, 10, 20, 30, 40 years) Exclusive employee discounts on retail, travel, motoring & leisure Your Role Will Involve: Assist with maintaining the CRM system to ensure all … Create a relevant and structured filing system to establish and maintain an organised department. Assist in the continual development of processes and procedures to improve operational efficiency. Maintain the customer service standards, service level agreements, policies and procedures across all customer service functions to ensure they remain accurate. Build and maintain working relationships with all More ❯

Role Overview: As a Security Service Engineer , you will be responsible for the servicing, fault-finding, and maintenance of electronic security systems across a range of customer sites. You will be a key part of the regional service team, ensuring systems remain fully operational, compliant, and customer expectations are exceeded. Key Responsibilities: Service, repair and … maintain CCTV, Intruder Alarms, Access Control and Integrated Security Systems Respond to reactive service calls and diagnose faults efficiently Complete planned preventative maintenance (PPM) visits Provide technical support and advice to customers on-site Ensure all work is carried out to NSI and manufacturer standards Accurately complete service documentation and reports Participate in the out-of-hours call … Control systems Familiarity with leading security brands such as Texecom, Hikvision, Paxton, Galaxy, etc. Ability to work independently and manage time effectively Full UK driving licence Excellent communication and customer service skills Relevant industry certifications (advantageous More ❯

dynamic team. As a leading vehicle sales company, we pride ourselves on our commitment to excellence, consistently selling over 800 vehicles a month while maintaining a high level of customer service. Role Advise customers of our complaints process and ensure the process is followed Liaise with customers, warranty provider and garages on the phone to co-ordinate vehicle issues … to 5.00pm. Expected Duration 1 Year 4 Months Positions Available 2 Closing Date Friday, 15th August 2025 Start Date Monday, 15th September 2025 Desired Skills Communication skills Organisation skills Customer care skills Problem solving skills Team working Initiative Good telephone manner self-motivated Time management About the Employer Hippo Motor Group Due to our consistent success Hippo now sells … over 800 vehicles a month and we are committed to providing a high level of customer service to every customer. As a result of our Success, Hippo is recruiting for an additional customer care advisor to help us ensure we provide an excellent level of after care service. At Hippo Motor Group we have a close team More ❯

North West-based company, providing IT Goods, Services & Support to companies ranging from sole traders and SMBs to large corporate organisations, locally and nationally. We pride ourselves on exceptional customer service and client relationships and are looking for someone to learn all aspects of administration. Role Filing, scanning and photocopying Answering client emails Processing invoices Customer service … Year 6 Months Positions Available 2 Closing Date Thursday, 31st July 2025 Start Date Friday, 1st August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 (Desired) Maths GCSE, grade 4 (Desired) About the Employer Teqex Ltd. Teqex are … Goods, Services & Support to companies ranging from Sole traders and SMBs to large corporate organisations, Local & National government departments including Education trusts & The NHS. We pride ourselves on exceptional customer service and client relationships as we feel that this is important to our business and for our clients to be able to continue growing their business without the More ❯

Media City £34,000-£36,000 Permanent Monday-Friday Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and … and the successful candidate shall manage key accounts, overseeing the entire accounts administration process, providing after-sales support, following up on new business opportunities, and providing high levels of 'customer first' service. Key Responsibilities: Servicing as the primary point of contact for key client accounts Maintaining & fostering strong relationships, ensuring their needs are met Providing after-sales support to … maximise customer loyalty and satisfaction Remain in regular contact with customers to understand their needs Negotiate agreements and maintain accurate sales records Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships Work closely with the Business Development team regarding marketing & client engagement Tracking marketing campaigns, working closely with internal & external contractors More ❯

Media City £34,000-£36,000 Permanent Monday-Friday Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and … and the successful candidate shall manage key accounts, overseeing the entire accounts administration process, providing after-sales support, following up on new business opportunities, and providing high levels of 'customer first' service. Key Responsibilities: Servicing as the primary point of contact for key client accounts Maintaining & fostering strong relationships, ensuring their needs are met Providing after-sales support to … maximise customer loyalty and satisfaction Remain in regular contact with customers to understand their needs Negotiate agreements and maintain accurate sales records Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships Work closely with the Business Development team regarding marketing & client engagement Tracking marketing campaigns, working closely with internal & external contractors More ❯

Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯

Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯

a business energy supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service . Since our inception in 2001, our people have put all their efforts into providing energy to businesses across the UK. We encourage everyone in the business … is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire likeminded people to join a friendly, fast growing, customer centric business. 25 days holiday Flexitime Onsite gym Free parking Exciting social and team building events The role Crown Gas & Power is looking for a Software Developer to join … busy and thriving Change and Technology team. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class class customer service to its customers. You will be a team player that independently develops and sustains technical knowledge and is a natural problem solver with attention to detail. Responsibilities More ❯

range of advanced technologies and broadband services, the company supplies and installs all necessary equipment at no cost to the park, along with free maintenance and a help desk service for all customers. The company is in search of a NOC engineer to join the growing team! If you would like to learn more about this opportunity, feel free … to reach out and apply today! Responsibilities: Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed. Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions. Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently. Contribute to our evolving mesh gigabit access projects … cutting-edge connectivity solutions. Required Skills & Experience: An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding. A passion for delivering exceptional customer experiences. Eagerness to engage with various technologies and contribute to a multifaceted team. Benefits: Engage in regular training sessions and events to enhance your technical and customer service More ❯

the efficient handling of maintenance requests across multiple sites. Your primary focus will be on ensuring that all processes are followed in alignment with Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This role is essential to maintaining the smooth operation of our Facilities Helpdesk, to ensure a high level of client satisfaction. The ideal candidate will … can implement positive ways of working. This is an extremely important position within the Business and you will be working closely with Senior Management to always ensure an impeccable service to clients and customers. Key Responsibilities: Team Management: Lead, motivate, and manage a team of Ten helpdesk operatives who handle Maintenance calls and numerous email requests. Process Oversight: Ensure … advice on process. Implementing positive changes to the Helpdesk Allocating jobs and managing the level of jobs coming through and ensuring all the information is correct Dealing with any Customer Issues to ensure an excellent service is provided at all times Overseeing Quotes and Budget Reporting Excellent Customer service ensuring our clients are always updated with More ❯

the Prescribers. You will ensure the seamless operation of the pharmacy in compliance with GPhC standards, whilst also taking on line management responsibility for the current team of dispensers, customer service staff and prescribing clinicians. Moreover, you'll play a crucial role in recruiting essential team members guaranteeing the efficient, safe, and cost-effective delivery of prescriptions medication. … As the Registered Manager for CQC, you will be responsible for leading and managing the day-to-day running of the service, ensuring safe, high-quality, person-centred care. Further details below in Key Duties. In addition, you'll be expected to take an active role in prescribing and other pharmacy-related duties, contributing to daily operations. IP QUALIFICATION … workload.Keeping track of KPIs and ensuring targets are managed.Maintain the risk assessment register, ensuring annual reviews that reflect current product safety profiles.Proactively suggest solutions to enhance products, services, and customer experience.Foster a culture of innovation by identifying improvement opportunities and assisting in the development of new solutions.Experience in HealthTech, digital pharmacy management, or leadership roles.Lead and manage the day More ❯