151 to 175 of 345 Customer Service Jobs in the North West

in technical configuration and development of the ServiceNow toolset. Responsibilities: Building solutions and processes that meet the needs of our customers. Support maintenance, continual service improvement, and new requirements. Create design specifications based on out-of-the-box functionality and user needs. Running the Hartree Centre ServiceNow portal ensuring … it continually meets customer needs. Providing technical input on the capabilities of the ServiceNow platform and insights on the preferred/standard methods to implement solutions. Be actively engaged with user needs in a technical and business setting. Technical delivery (including development, testing and implementation) using several technical skills … such as HTML, XML, JavaScript/AJAX, Angular J, Bootstrap, Integrations, web services, SOAP, email, MID, etc. Collaborate, service support and share experiences. Proactively keeps ServiceNow skills current. Development process optimisation. Benefits: UKRI recognises and values employees as individuals and aim to provide a pay and rewards package that more »

in technical configuration and development of the ServiceNow toolset. Responsibilities: Building solutions and processes that meet the needs of our customers. Support maintenance, continual service improvement, and new requirements. Create design specifications based on out-of-the-box functionality and user needs. Running the Hartree Centre ServiceNow portal ensuring … it continually meets customer needs. Providing technical input on the capabilities of the ServiceNow platform and insights on the preferred/standard methods to implement solutions. Be actively engaged with user needs in a technical and business setting. Technical delivery (including development, testing and implementation) using several technical skills … such as HTML, XML, JavaScript/AJAX, Angular J, Bootstrap, Integrations, web services, SOAP, email, MID, etc. Collaborate, service support and share experiences. Proactively keeps ServiceNow skills current. Development process optimisation. Benefits: UKRI recognises and values employees as individuals and aim to provide a pay and rewards package that more »

journey. This role is simply pivotal to that journey. The question is, are you the Researcher Support Associate to provide the high level of service delivery to our researcher population? Can you do it? The answer is yes, if you can provide first class administration support to assist in … when we move to Manchester Science Park) Is this You? Reporting into the Lead and Senior Associates, youll be experienced in delivering excellent customer service and/or service delivery in a fast-paced administration environment, proficient with using MS Office and CRM systems, passionate about meeting … a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »

Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key … with networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday more »

the Dept of Education statutory census returns including other admin tasks. Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: Processing data from different systems and sources Inputting data onto computer systems Using … General office administration duties Servicing meetings and greeting visitors Assisting in organising and servicing events Using e-mail to distribute global messages Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate Support out of hours events with team members Attending … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential more »

is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of ex-military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of … team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one … of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros more »

We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on technical queries and inquiries to re-contracting customers whilst offering additional products and services SUBJECT … natural flair for striking rapport with others Excellent conflict management skills and objection handling techniques Committed to delivery of a consistently high quality of customer service Generic Profile Previous call centre work preferred Broadband service provider experience advantageous or a technical/IT background Excellent telephone manner more »

will be part of a team which will build the Airbus Digital Systems for the next decade. The team is organised in Product and Service Lines (PSL) that have an End-to-End accountability and responsibility for their digital solutions. The role joins the Manufacturing Operations team supporting the … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To-Repair more »

support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues. Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management. Build … ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions. Participate in cross … functional projects and initiatives to enhance service delivery and client satisfaction. Experience required: Experience in providing 2nd/3rd Line support within an MSP environment. Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. AZ more »

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies Firebrands course is delivered either Online (online live instructor led … this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales Apprenticeship: Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals Key areas covered are: Communication skills … Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard IT technical salesperson (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday to more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

THE ROLE · Calibration, repairing, servicing, and installing Industrial weighing equipment at a variety of customer premises, from laboratories to Energy plants Installation and commissioning of a full range of weighing systems ranging from lab balances to fully automated software-controlled platform and weighbridge weighing systems, Windows based touch screen … To provide successful breakdown servicing and preventative maintenance to Weightron Bilanciai Ltd clients or their associated agents. · To calibrate individual products and systems at customer premises in line with procedural requirements. · To test and verify product for Trade Use purposes following the companies Self Verification procedures. · To assist in … To be able to work alone or in a team and take instruction. · To have good communication skills, both with customers and with the service team. · To be responsible for accurate management of your vehicle spare parts stock to ensure a high level of first-time fix, replenishment and more »

operating systems and Office 365. * Familiarity with networking concepts, including TCP/IP, DNS, DHCP, etc. * Experience with Active Directory administration. * Excellent communication and customer service skills. * Ability to work independently and as part of a team. * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are desirable more »

in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »

issues to all levels of staff Experience of working within a pressured environment and applying techniques of prioritisation on a regular basis Experience of customer service skills and excellent telephone manner Desirable Testing - experience of testing new versions of software on (clinical) systems following upgrades, ensuring effectiveness and … organisation Information and Technology support and experience of finding "bugs" in computer systems and producing resolutions or advising stakeholders of solution Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »

hybrid model after successful completion of the probationary period. Key Responsibilities: Manage commercial insurance accounts, with a focus on combined commercial policies Provide exceptional customer service and support for new business and renewals Utilise Acturis software to efficiently manage client accounts and policies Develop strong relationships with clients … insurers, and service providers Negotiate favourable terms and pricing for commercial clients Adhere to company processes, procedures, and broking team standards Support and collaborate with other broking teams as needed Required Qualifications and Experience: Proven experience as a commercial account handler, preferably with combined commercial insurance background Proficiency in more »

Field Service Engineer (Compressors) Covering Northwest/Yorkshire patch (Liverpool, Manchester, Leeds, Huddersfield) £40,000 - £45,000 + In-House Training + Progression + 33 Days' Holiday + Van + Fuelcard + Company Bonus Are you a Field Service Engineer looking to join a specialist market leader, covering … benefits package. The role will be covering the Northwest & West Yorkshire, servicing & installing their variety of top range equipment for their growing high end customer base. The position will be based from home, with occasional travel to the company site. The right candidate will need knowledge with compressors and … will ideally be experienced with travelling around to different sites providing an excellent service to customers. A fantastic opportunity for a Field Service Engineer looking to develop their career as an industry expert within a company that cares for their employees. The Role Service, maintenance and examination more »

Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1500 people, they have … online sales channels. This position requires a unique blend of technical, analytical, strategic & management skills to ensure that the eCommerce platform is meeting the customer needs in a rapidly evolving digital landscape. You will be responsible for LWCs customer ordering portal and the upkeep of our public facing … management & optimisation of the companys B2C and B2B eCommerce websites and corporate sites. 2. Analytics & Reporting: Continuously monitor and analyse performance, sales data and customer behaviour to identify opportunities from improvement and informed strategic decision-making. 3. Collaboration & Project Management: Work closely with cross-functional teams, including IT, Marketing more »

be able to communicate solutions effectively in a non-technical manor to help the user understand the problem and its solution. They must be customer service oriented, patient, and be comfortable with communicating directly with C-level executives. The goal is to create value for users that will … asking pertinent questions • Troubleshooting to find the root cause and the best solution based on the issue and details provided by employees • Walk the customer through the problem-solving process • Maintain user, computer, and group object in an Active Directory environment • Maintain and create resources in Azure and Office … Manage a ticket queue within the parameters of pre-defined SLAs • Provide consistent day-to-day service • Escalate unresolved issues to the proper team of support personnel • Provide accurate information on IT systems, products, and services • Keep a detailed record of events and problems, and their resolution, in incident more »

of Halton Posted Just now Company Odin Recruitment Description Odin Recruitment Group are seeking an experienced Support Desk Co-ordinator for our highly valued customer based in Runcorn. The ideal candidate will have experience as a effective customer focussed, problem solver, You will be able to connect professionally … based Engineering team and provide an effective, remote support from their Runcorn base. This is a very busy and varied role requiring excellent communication, customer service, organisational skills and calmness under pressure. Ideally, we are looking for around 10 years' experience within a similar role. You will provide … supportrole for a specific team within a designated part of the country and be able to integrate and successfully collaborate issues and between our customer and their customers. You will order specific parts relevant for the job in hand (keeping costs at the forefront to stay within budget) and more »

Title: Senior Technical Engineer Location: Northwich, Cheshire Job Type: Office & Field based Salary: Up to £40,000 DOE Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Senior Technical Engineer. The … reports and discuss findings and recommendations Work on client and company projects (previous project experience essential) Diagnose software & hardware issues Provide exceptional standard of customer service, efficiently responding to enquiries, maintaining contact and logging results. Work in a collaborative team, giving help to colleagues when required Abide by … weekend work to bump up your salary! You must be a team player, organised, have strong problem solving skills, be willing to travel to customer sites and help junior members of staff. If the above skills match your current profile and you are interested in the position, please apply more »

the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) This is an excellent opportunity to join a leading organisation to grow, develop and progress. more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »