Customer Service Jobs in the North West

151 to 175 of 227 Customer Service Jobs in the North West

IT Manager

Runcorn, Cheshire, North West, United Kingdom
ReAgent Chemicals
to ensure efficiency, security and scalability. Deliver training programmes to ensure effective adoption of new systems. Oversee infrastructure, cybersecurity, data management and compliance. Manage relationships with external partners and service providers. Lead a small IT team. Required Skills and Experience: Proven experience as an IT Manager (or equivalent), including leading a team. Strong track record of developing and delivering … OTE per annum Benefits: Generous company pension Minimum 31 days' holiday (including bank holidays) Life insurance Enhanced maternity/paternity Free onsite parking Friendly place to work Long-term service benefits including extra holidays and private medical insurance About ReAgent Chemical Services Limited ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic … ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours and More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

IT Manager

Runcorn, Preston on the Hill, Cheshire, United Kingdom
ReAgent Chemical Services
to ensure efficiency, security and scalability. Deliver training programmes to ensure effective adoption of new systems. Oversee infrastructure, cybersecurity, data management and compliance. Manage relationships with external partners and service providers. Lead a small IT team. Required Skills and Experience: Proven experience as an IT Manager (or equivalent), including leading a team. Strong track record of developing and delivering … OTE per annum Benefits: Generous company pension Minimum 31 days’ holiday (including bank holidays) Life insurance Enhanced maternity/paternity Free onsite parking Friendly place to work Long-term service benefits including extra holidays and private medical insurance About ReAgent Chemical Services Limited ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic … ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours and More ❯
Employment Type: Permanent
Salary: £60000/annum
Posted:

Junior Account Executive

Liverpool, Merseyside, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Unified Communications Engineer

Bolton, Lancashire, United Kingdom
Box Leisure Recruitment
team. This is a fantastic opportunity for someone with a strong technical background in communications, networking, and installation, who takes pride in delivering high-quality solutions and providing excellent customer service. Role Overview As a Unified Communications Engineer, you will: Occasionally work from their office, providing technical assistance to the support desk and presales team. Update and manage support … and project tickets, ensuring accurate documentation. Travel to client sites across the UK to carry out installations, surveys, upgrades, and fault resolution. Deliver high standards of customer service, representing their company in a professional and approachable manner. Collaborate effectively with colleagues, demonstrating initiative and the ability to work under pressure when required. Clear and confident communication skills, both More ❯
Employment Type: Permanent
Salary: GBP 34,000 Annual
Posted:

Unified Communications Engineer

Bolton, Greater Manchester, United Kingdom
Box Leisure Recruitment
team. This is a fantastic opportunity for someone with a strong technical background in communications, networking, and installation, who takes pride in delivering high-quality solutions and providing excellent customer service. Role Overview As a Unified Communications Engineer, you will: Occasionally work from their office, providing technical assistance to the support desk and presales team. Update and manage support … and project tickets, ensuring accurate documentation. Travel to client sites across the UK to carry out installations, surveys, upgrades, and fault resolution. Deliver high standards of customer service, representing their company in a professional and approachable manner. Collaborate effectively with colleagues, demonstrating initiative and the ability to work under pressure when required. Clear and confident communication skills, both More ❯
Employment Type: Permanent
Salary: £34000/annum
Posted:

Unified Communications Engineer

Greater Manchester, North West, United Kingdom
Box Leisure Recruitment Ltd
team. This is a fantastic opportunity for someone with a strong technical background in communications, networking, and installation, who takes pride in delivering high-quality solutions and providing excellent customer service. Role Overview As a Unified Communications Engineer, you will: Occasionally work from their office, providing technical assistance to the support desk and presales team. Update and manage support … and project tickets, ensuring accurate documentation. Travel to client sites across the UK to carry out installations, surveys, upgrades, and fault resolution. Deliver high standards of customer service, representing their company in a professional and approachable manner. Collaborate effectively with colleagues, demonstrating initiative and the ability to work under pressure when required. Clear and confident communication skills, both More ❯
Employment Type: Permanent
Posted:

Helpdesk Administrator

St. Helens, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Forrest Recruitment
them to the relevant departments or contacts Handling incoming calls from customers, engineers and internal departments Dealing with general queries or escalating them to the relevant team Sending out service reports to customers Inputting high volumes of data and uploading information onto a variety of portals/Excel spreadsheets Updating customer contact information on the database Providing all … to learn new systems. Strong communication skills and a hands on approach/can do attitude are essential to support the team, whilst also delivering a high level of customer service to clients. Company Benefits: 25 days holiday + Bank Holidays, free parking, pension scheme, hybrid working pattern in future For further information about this role, please call More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Data Cabling & Telecoms Engineer

Liverpool, Merseyside, North West, United Kingdom
IT Answers
in a large-scale residential broadband rollout across Liverpool. If youve got a background similar to a BT/Openreach engineer, enjoy variety in your day, and thrive on customer interaction, this is your opportunity to make a real impact connecting hundreds of homes to reliable, high-speed internet. Why Join Us? Youll be joining a project with purpose … helping deliver fast, reliable broadband to communities across Liverpool. Every day brings something new, from technical installations to customer interactions, with the satisfaction of seeing your work come to life immediately. Key Responsibilities of the Data Cabling & Telecoms Engineer: Youll take full ownership of data cabling and telecom installations from start to finish, ensuring every resident is left with … Installing, terminating, and testing CAT6A and fibre optic cabling within apartment blocks and common areas. Device Installation: Mounting and configuring Wi-Fi access points and VoIP phones for residents. Customer Service: Communicating clearly with residents, keeping disruption to a minimum, and representing the company with professionalism and courtesy. Compliance & Quality: Delivering work that meets the highest technical and More ❯
Employment Type: Permanent
Posted:

Product Marketing Manager

Oldham, Greater Manchester, North West, United Kingdom
Bluegate Consulting Ltd
objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. Identify … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong More ❯
Employment Type: Permanent
Posted:

Lead Operations Project Manager

Altrincham, Cheshire, North West, United Kingdom
Euro Projects Recruitment
rollouts across retail, hospitality, and QSR clients. This is an opportunity to step into a senior position within a growing company that has built a reputation for reliable delivery, customer service, and innovation. In this role youll combine people leadership with hands-on project management, leading a small team of Project Managers and Coordinators while also overseeing key … senior client stakeholders, building strong and lasting relationships. Managing project budgets, timelines, and resources. Reporting on progress to senior leadership and clients. Driving improvements in delivery processes, governance, and customer experience. What were looking for Proven experience in a senior Project Manager, Operations Project Manager, or Programme-level role . Strong people management skills youve managed Project Managers, Engineers More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Application Support Technician

Milnthorpe, Cumbria, North West, United Kingdom
Hybrid / WFH Options
4S DAWN Clinical Software
a rewarding role where you can build new skills and make a real difference in healthcare? Whether youre just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you. Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software … Apply button today. Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Technician

Wirral, Merseyside, England, United Kingdom
McGregor Boyall
systems (Windows 10, Office Suite). Troubleshoot and resolve hardware/software issues (desktop, laptop, printer). Build and image laptops. Support mobile devices (iOS & Android). Maintain strong customer service and follow IT processes. Requirements: Prior IT support experience (L1/L2). Strong knowledge of Windows 10, Office Suite, and desktop hardware. Laptop imaging experience. Mobile More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

IT Support Instructor

Manchester, North West, United Kingdom
Forward Role
Certificate in Digital Support qualification. You'll guide learners through topics such as: IT systems and networks Cloud services and digital transformation Data and digital security Helpdesk support and customer service Portfolio development and assessment support What We're Looking For ? Hands-on experience in IT Support, Infrastructure, or Cloud ? Confident delivering and explaining technical concepts to mixed More ❯
Employment Type: Contract, Part Time
Salary: £30 per hour
Posted:

IT Support Technician

Liverpool, Merseyside, England, United Kingdom
Hybrid / WFH Options
Adecco
of support requests and resolutions. Requirements: Previous experience in a 1st line support or similar IT role. Strong problem-solving skills and ability to work independently. Excellent communication and customer service skills. Familiarity with ticketing systems and remote support tools. Ability to work in a fast-paced environment and manage multiple tasks. Apply now! For more job opportunities More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Website Administrator

Runcorn, Cheshire, North West, United Kingdom
McCarthy Recruitment Limited
Liaise with the Warehouse team to maintain accurate stock availability and lead times. Support Marketing by ensuring promotional assets are attached to the correct products and categories. Communicate with Customer Service on product-related queries or corrections. Skills & Attributes Strong attention to detail with a methodical approach to tasks. Excellent organisational and time management skills. Good working knowledge More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Cyber Security Analyst Apprentice

Wirral, Merseyside, England, United Kingdom
Hybrid / WFH Options
QA
management and vulnerability scanning Participate in hybrid working after probation Engage in a structured 3-year training plan to become a Cyber Essentials Assessor Desirable skills: Strong communication and customer service skills Basic understanding of IT systems and cyber security tools Ability to manage tickets and documentation Familiarity with Office 365 and WordPress Exposure to Cyber Essentials/ More ❯
Employment Type: Full-Time
Salary: £22,000 per annum
Posted:

Strategic People and Talent Business Partner

Salford, Manchester, United Kingdom
TalkTalk Telecom Group PLC
the uncomplicated way to get excellent in-home Wi-Fi coverage. We stand out by offering intelligent, simple products that work perfectly first-time, without fuss or jargon. Our customer service is the best in the industry." Our goal is to deliver simplified, customer-delighting Wi-Fi products and enhance the digital experience for customers and employees. … design, talent management, and data-driven decision-making will be crucial to our growth and cultural transformation. Key responsibilities include establishing effective ways of working, prioritizing initiatives, enabling self-service capabilities, and creating a positive, innovative environment aligned with our strategic objectives. We seek a confident, resilient self-starter who thrives in a collaborative, innovative, and accountable culture. In More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development manager

City, Manchester, United Kingdom
Neos Recruitment Ltd
technical responsibilities, ideal for someone looking to build a career in technical sales or equipment hire . Day-to-day, you ll be responsible for outbound sales activity , managing customer relationships, and supporting the delivery of products across the construction sector. You ll work closely with the internal hire desk team, carry out site visits , and build relationships with … both new and existing customers , including re-engaging lapsed accounts. A customer dataset will be provided, and you'll receive mentoring and training to develop technical understanding of the equipment on offer. Responsibilities include: Proactively driving sales through outbound calls and site engagement Collaborating with internal teams to manage hire operations Building rapport with existing clients and reactivating lapsed … work ethic , and the ability to communicate professionally with clients. Construction, plant hire or similar industry experience is preferred but not essential. Key qualities: Proven experience in sales or customer service Comfortable with outbound calls and in-person client interaction Highly self-motivated and target driven Strong communication and interpersonal skills Ability to travel regularly (a full UK More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 30,000 Annual
Posted:

Digital Freight Account Manager

Appleton Thorn, Cheshire, United Kingdom
People Providers
platform. Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods Input and maintain accurate shipment data and documentation on the digital platform Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress Monitor shipments and handle any issues or delays effectively Prepare and check freight documentation, ensuring … compliance with relevant regulations Work collaboratively with the wider logistics team to optimise processes and service delivery Required Skills & Experience Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential) Strong computer literacy and confidence using digital tools and platforms Excellent organisational and multitasking skills Clear and professional communication skills, both written and verbal High attention More ❯
Employment Type: Permanent
Salary: GBP 25,000 Annual
Posted:

Business Development Manager

Manchester, United Kingdom
Hybrid / WFH Options
Drive Further
looking for an ambitious and results-driven New Business Development Manager to take a key role in driving our sales and distribution strategy. With a strong reputation for innovation, customer service, and Broker partnerships, MSL specialises in motor, taxi, and learner driver insurance markets. About the Role As a New Business Development Manager, you will: Build and strengthen … key teams (underwriting, compliance, product development, marketing) on new product launches and go-to-market strategies. Support the execution of effective distribution strategies, ensuring alignment with target markets and customer needs. Represent MSL at industry events and contribute to enhancing our brand s visibility across the sector. Why Join MSL At MSL, we value expertise and collaboration while offering … additional perks for long service. Structured career development programs to ensure clear progression. Bonus schemes and access to regular team activities. A dynamic, inclusive environment focused on delivering good customer outcomes and driving innovation in specialist insurance products. Who We Are Looking For The ideal candidate will bring: A proven track record in business development roles in the insurance More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 50,000 Annual
Posted:

Google Cloud Support Engineer GCP

Manchester, North West, United Kingdom
Hybrid / WFH Options
Client Server
from home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining … and troubleshooting), Automation and IaC technologies such as Ansible, Terraform and similar You're collaborative and pragmatic with great communication and customer service skills What's in it for you: As a Google Cloud Support Engineer you will receive a competitive package: Salary to £70k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Google Cloud Support Engineer GCP

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Client Server Ltd
from home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining … and troubleshooting), Automation and IaC technologies such as Ansible, Terraform and similar You're collaborative and pragmatic with great communication and customer service skills What's in it for you: As a Google Cloud Support Engineer you will receive a competitive package: Salary to £70k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
Posted:

Security Cleared Infrastructure Architect

North West, United Kingdom
Hybrid / WFH Options
Damia Group Ltd
moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the … of standards. Key Skills, Qualifications and Experience Current and active SC Clearance Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Strong customer service focus and attention to detail. Ability to travel once or twice a month Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure More ❯
Employment Type: Contract
Rate: £600 - £650/day
Posted:

Digital Support Trainer

Manchester, North West, United Kingdom
Forward Role
Certificate in Digital Support qualification. You'll guide learners through topics such as: IT systems and networks Cloud services and digital transformation Data and digital security Helpdesk support and customer service Portfolio development and assessment support What We're Looking For ? Hands-on experience in IT Support, Infrastructure, or Cloud ? Confident delivering and explaining technical concepts to mixed More ❯
Employment Type: Contract, Part Time
Salary: £25 - 30 per hour
Posted:

Data Auditor

Crewe, Cheshire, North West, United Kingdom
Acorn by Synergie
lookups. Confident communication skills. A curious, detail-focused mindset Be a great team player Excellent telephone manner Good English written skills If you've been building your skills in customer service, administration, data or credit control, this role could be your ideal progression opportunity. If you are commutable to Crewe (100% office based) and would like to learn More ❯
Employment Type: Permanent
Salary: £28,000
Posted:
Customer Service
the North West
10th Percentile
£23,650
25th Percentile
£25,000
Median
£29,000
75th Percentile
£40,000
90th Percentile
£46,279