Customer Service Jobs in the North West

201 to 225 of 236 Customer Service Jobs in the North West

CAD/ CAM Programmer

Rochdale, Greater Manchester, North West, United Kingdom
Proslipsi
travel overseas when required. Experience of the metal cutting industry and precision components Ability to diagnose problems and deliver practical engineering solutions. Experience of machine controls, preferably Fanuc Strong customer service skills and the ability to communicate verbally and in writing. Confidence to produce stage drawings for manufacturing process implementations. This role offers a fantastic opportunity for someone More ❯
Employment Type: Part Time
Salary: £45,000
Posted:

Plant Operative

PR2, Cow Hill, Lancashire, United Kingdom
The Staffing Network Ltd
other employees in order to comply with site permits, all applicable legislation and site Policies and Procedures. Co-operating directly with customers and members of the public, providing excellent customer service. Any other duties that are reasonably requested within the scope of the job-role, including undertaking first aider/fire safety duties on site. Operational experience and current More ❯
Employment Type: Permanent
Salary: £13.80/hour
Posted:

Business Development Manager

City, Manchester, United Kingdom
The Portfolio Group
our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. Maintaining and exceeding the highest standards of professionalism and customer service. To be accountable for performance at all levels Self-generate opportunity through social selling and prospect/client referrals. Achieving targets and business objectives in a fully compliant More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

Security Engineer

Manchester, Lancashire, United Kingdom
Vix Technology Group
in Manchester, working within the greater Vix Security team. The role will see you ensuring Vix technical teams meet relevant security standards, pass security audits, and protect company and customer data. You'll be a first point of contact for responding to security incidents. We regret that this position is only available for UK citizens/Residents with indefinite … global Security Operations Centre colleagues to resolve any issues. Ensure compliance with relevant regulations, standards, and frameworks (e.g., GDPR, ISO 27001, NIST) Review and update security program documentation. Support customer relations and requirements per commercial agreements. Develop, implement, and maintain security policies, processes, procedures and guidelines. Assist with internal and external audits, and provide advice to colleagues and technical … and timely work approach. High confidentiality and integrity. Strong written and verbal communication skills. Commitment to completing work activities. Ability to work autonomously and as part of a team. Customer service-oriented. Flexible and adaptable to change. What's in it for you? Besides the opportunity to work for a global company that is customer and people More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Major Incident Manager

salford, north west england, united kingdom
Marks and Spencer
business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as quickly as possible., Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in addition this role … business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as quickly as possible. All the details What's In It For You Being a part of M&S is exactly that – playing your part to bring the … of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
Posted:

Technical Support Engineer - Fire Safety Systems

Manchester, Baguley, United Kingdom
Applause IT Recruitment Ltd
progression into site support or commissioning alongside the field engineering team. Key Responsibilities: Provide telephone and email-based technical support for fire alarm products and systems. Take ownership of customer cases, providing timely, accurate troubleshooting and guidance. Help document solutions and create customer-facing technical materials. Collaborate closely with field engineers, product teams and customer service. Over … Good knowledge of UK fire safety regulations and product standards. A background in electrical/electronic engineering - BTEC Level 4, NVQ or equivalent. Previous experience in technical support or customer-facing engineering. Strong fault-finding and diagnostic abilities. Excellent communication and problem-solving skills, particularly under pressure. A team-first attitude - calm, dependable, and able to stay level-headed … systems. A minimum of 5 years' experience in the physical security or life safety industry. Benefits Include: Competitive salary with bonus 25 days holiday + bank holidays, increasing with service Life assurance (4x salary) Health & wellbeing support including 24/7 online GP Annual events calendar and employee recognition schemes Pension (salary sacrifice) Perkbox benefits platform Free fresh fruit More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Benefits
Posted:

Software Engineering Manager - Identity - Manchester

Salford, Manchester, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of E-commerce Operations

Liverpool, Merseyside, North West, United Kingdom
Certain Advantage
DOE, plus bonus. The Role: We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. The role will be to improvement performance … appliances too. A completely different retail area can also be highly considered so new ideas can be brought into the company. Key Responsibilities: Manage ecommerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using systems like Linnworks, connecting with Amazon … will be a new area so anyone that has previously set this up would be really beneficial. New ideas, making decisions based on data and fixing any supply chain, customer issues that may come up to ensure a smoother journey in future Proven ability to scale operations and implement process improvements. Strong leadership, problem-solving, and analytical skills. Why More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Solutions Architect

Manor Park, Cheshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Manor Park, Cheshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Manor Park, Cheshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Manor Park, Cheshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Architect

Manor Park, Cheshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (C/C++)

Manor Park, Cheshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ICT Apprentice

Manchester Airport Regus, Manchester, England
CLIENT FIRST SOLUTIONS LIMITED
also assist the other members of the IT team in day to day tasks and provide input to meetings and resolution of issues. The individual is required to be customer service-focused with excellent communication skills as well. Role Active directory administration, setting up domain users and email Adding new users to current IT system and setting up More ❯
Employment Type: Advanced Apprenticeship
Salary: £13,741 a year
Posted:

IT Configuration Engineer

Wigan, Lancashire, United Kingdom
Evolve Business Group
provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job … to asset and configuration management. Support various IT projects, providing expertise in asset management, tracking, and reporting. About you: Strong knowledge of IT software and hardware experience within a service desk environment Proven ability and experience configuring windows devices using SCCM and Intune. Strong knowledge of Request fulfilment processes. Strong ability to carry out assigned tasks independently with little More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 26,000 Annual
Posted:

IT Configuration Engineer

Wigan, Greater Manchester, United Kingdom
Evolve Business Group
provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job … to asset and configuration management. Support various IT projects, providing expertise in asset management, tracking, and reporting. About you: Strong knowledge of IT software and hardware experience within a service desk environment Proven ability and experience configuring windows devices using SCCM and Intune. Strong knowledge of Request fulfilment processes. Strong ability to carry out assigned tasks independently with little More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum
Posted:

Senior Product Owner - Colleague Desktop Lab

Manchester, Lancashire, United Kingdom
Lloyds Banking Group
mentioned above. About this opportunity At the heart of our transformation, the Colleague Channels Platform (CCP) powers the capabilities that enable Branch, Contact Centres, and Operations to deliver exceptional customer service. We lead the delivery of programmes across Consumer Relationships and Consumer Lending , spanning multiple platform teams. CCP is a key enabler of our overall Consumer Relationships strategy. Our … Be accountable for delivery against the Objectives and Key Results (OKRs) and/or revision of the OKRs based on new data and findings Design the product as a service, ensuring that service offering and it's solution capabilities address customer needs without creating new ones (avoiding failure demand) Lead pivotal initiatives, technical releases, LRM commitments, customers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager (Employment Support Programmes)

City, Manchester, United Kingdom
Aspire Recruitment
employer relationships across key sectors, sourcing new business and developing existing accounts to secure sustainable job opportunities for participants. You will be target-driven, working to KPIs across sales, service and specialist support, while influencing employers to adopt inclusive recruitment practices. This is a key role in helping participants overcome barriers to employment and access long-term, meaningful work. … Duties: Build, maintain and grow effective relationships with new and existing employers to generate vacancies and opportunities. Confidently promote the service offer using meetings, presentations, digital platforms and direct marketing. Work closely with employers to understand recruitment needs and tailor pre-screening and candidate processes. Support Employment Advisors by ensuring vacancies are communicated, advertised and accessible to participants. Provide … and KPIs on a monthly basis. Maintain accurate records of all employer engagement activity on the management information system. Required Skills: Proven experience in account management and delivering excellent customer service. Strong track record of exceeding targets in a sales or outcome-driven environment. Experience of managing external relationships with people at all levels. Knowledge of the local employment More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

Business Analyst

Ramsbottom, Lancashire, United Kingdom
Belinda Roberts Ltd
My client is a fast growing service provider based in the Bury area. As a result of growth, a consent change my client is seeking a Business Analyst Operating in a highly regulated industry, my client is subject to continual process and system changes, brought about by changes to regulation or legislation. Such changes, combined with recent growth, have … meant that they have developed a suite of internally developed IT applications enabling my client to comply with market changes, become efficient and above all, provide excellent customer service. Reporting to the Senior Management Team, this person will help facilitate internal changes following the change management process. This is very much a mixed role fusing both Business Analysis and … to define and deliver changes within agreed timelines. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class service to customers. Daily responsibilities for this role will include; Engage and collaborate with internal teams Capture, understand, analyse requirements and produce functional specifications based on change requests Ensure documents More ❯
Employment Type: Permanent
Salary: GBP 42,000 - 45,000 Annual
Posted:

Business Analyst

Bury, Lancashire, England, United Kingdom
Belinda Roberts Ltd
My client is a fast growing service provider based in the Bury area. As a result of growth, a consebt change my client is seeking a Business Analyst Operating in a highly regulated industry, my client is subject to continual process and system changes, brought about by changes to regulation or legislation. Such changes, combined with recent growth, have … meant that they have developed a suite of internally developed IT applications enabling my client to comply with market changes, become efficient and above all, provide excellent customer service. Reporting to the Senior Management Team, this person will help facilitate internal changes following the change management process. This is very much a mixed role fusing both Business Analysis and … to define and deliver changes within agreed timelines. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class service to customers. Daily responsibilities for this role will include; Engage and collaborate with internal teams Capture, understand, analyse requirements and produce functional specifications based on change requests Ensure documents More ❯
Employment Type: Full-Time
Salary: £42,000 - £45,000 per annum
Posted:

Business Analyst

Bury, Greater Manchester, United Kingdom
Belinda Roberts Ltd
My client is a fast growing service provider based in the Bury area. As a result of growth, a consent change my client is seeking a Business Analyst Operating in a highly regulated industry, my client is subject to continual process and system changes, brought about by changes to regulation or legislation. Such changes, combined with recent growth, have … meant that they have developed a suite of internally developed IT applications enabling my client to comply with market changes, become efficient and above all, provide excellent customer service. Reporting to the Senior Management Team, this person will help facilitate internal changes following the change management process. This is very much a mixed role fusing both Business Analysis and … to define and deliver changes within agreed timelines. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class service to customers. Daily responsibilities for this role will include; Engage and collaborate with internal teams Capture, understand, analyse requirements and produce functional specifications based on change requests Ensure documents More ❯
Employment Type: Permanent
Salary: £42000 - £45000/annum Plus Bens and bonus
Posted:

IT Systems Specialist (Pensions/UPM)

Preston, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Local Pensions Partnership
to implement improvements to ensure that it meets the requirements of a successful third-party pension administrator. This is a fantastic opportunity to join our fast-paced, collaborative and customer-focused business. You will join a friendly, welcoming, and sociable work culture where there are many opportunities for continuous personal and professional development, and you will be supported to … Proven ability to work effectively on your own initiative whilst promoting positive behaviour and attitudes. - Demonstrable ability to plan workloads, ensuring deadlines are met. - Always committed to providing great customer service. - Resilient and people-centric at all times. Working with and upholding our values: - Working together. - Committed to excellence. - Doing the right thing. - Forward thinking. More ❯
Employment Type: Permanent, Work From Home
Posted:

IT Systems Specialist (Pensions/UPM)

blackburn, lancashire, north west england, united kingdom
Hybrid / WFH Options
Local Pensions Partnership
to implement improvements to ensure that it meets the requirements of a successful third-party pension administrator. This is a fantastic opportunity to join our fast-paced, collaborative and customer-focused business. You will join a friendly, welcoming, and sociable work culture where there are many opportunities for continuous personal and professional development, and you will be supported to … Proven ability to work effectively on your own initiative whilst promoting positive behaviour and attitudes. - Demonstrable ability to plan workloads, ensuring deadlines are met. - Always committed to providing great customer service. - Resilient and people-centric at all times. Working with and upholding our values: - Working together. - Committed to excellence. - Doing the right thing. - Forward thinking. JBRP1_UKTJ More ❯
Posted:

Payroll Implementation Consultant

Manchester, Lancashire, England, United Kingdom
Portfolio Payroll
in the UK Be part of exponential growth, with amazing progression opportunities Join an exciting and vibrant environment in the heart of Manchester Show your passion for payroll and customer excellence This is an amazing opportunity for a payroll professional looking to be part of a team at the forefront of ensuring their clients and employees receive the best … Tasks: Technical skills: Implementation/onboarding Building new client relationships Assist with processing of parallel runs Ensuring all run results balance with new customers' previous payroll provider Guide the customer on both service and system features Remaining clear and concise, always demonstrating excellent customer service. Benefits Profit share scheme Day off on your birthday Bright Exchange (retail More ❯
Employment Type: Full-Time
Salary: £26,000 - £33,500 per annum
Posted:
Customer Service
the North West
10th Percentile
£23,650
25th Percentile
£25,000
Median
£29,000
75th Percentile
£40,000
90th Percentile
£46,279