226 to 250 of 254 Customer Service Jobs in the North West

and training to the team of office based clerical administrators as first point of escalation for their queries. • To coordinate the workload of the clerical administrators, ensuring adherence to service level agreements and deadlines. • To provide efficient and effective administrative support for Open Awards Provider Recognition, Quality Assurance & Registration and Awards processes. • To provide admin support on Open Awards … RESPONSIBILITIES : 1. To provide guidance, support and training to the team of office based clerical administrators as first point of escalation for their queries. 2. To ensure adherence to service level agreements for administrations work and ensure quality of work is maintained. 3. To provide high quality customer service to Providers and other stakeholders. 4. To provide … Providers, courses, qualifications and learners on the Open Awards database. 6. Generate reports from the Open Awards database and other reporting tools to support accuracy of data and; monitoring service standards to ensure excellent customer service is maintained and service standards are met. 7. Work collaboratively with Open Awards staff to provide a robust support network More ❯

in Liverpool. The Assistant Systems Accountant will support with the development and implementation of the new finance system and will work closely with the Systems Accountant. To contribute to service improvements and play a vital part in delivering high-quality financial insights across the organisation. Duties & Responsibilities; Assist the Systems Accountant on the development of existing and implementation of … implementation of new finance systems and processes Assist with ensuing financial controls, policies and procedures for the Group are adhered too. Support the development of an automation and self-service culture. Skills & Knowledge; Ideally Part AAT qualified or equivalent Evidence of and commitment to continual professional, leadership and personal development Experience within supportinng through system/process development. Experience … and understanding Finance processes. Evidence of assisting in providing high quality customer service Evidence of the importance of value for money in everyday operations High levels of IT literacy and an understanding of new ways of working Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds More ❯

will be the first point of contact for all visitors. You will forge positive relationships and implement all reception procedures. Handle calls distribute post. Allocate parking spaces, distribute passes, service desk requests, events and any other duties required by the reception team. What you'll need to succeed You will have previous experience of 5-star customer service More ❯

workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customer service experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯

Helpdesk Manager Liverpool, Merseyside Up to £50,000 per annum Joselyn Search are currently looking for an experienced FM Helpdesk Manager to work on behalf of a National FM service provider based in Liverpool, Merseyside. Reporting into the Senior Management Team and working alongside the existing office team, the successful candidate will be responsible for the overall management of … line management of Contract Coordinators Ensure that there is an alignment of processes & resources Create a transparent audit trail for outstanding work and work completed Ensure that all key service specification, contractual obligations and deliverables are recorded on the CAFM system (Concept Evolution) Ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Check that RAMS have been signed off … and challenge team on findings Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence. Maintain and update records related to maintenance, service contracts, and compliance documentation. Prepare reports, presentations, and meeting minutes as required. Manage purchase orders & invoices Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections. Monitor More ❯

servicing a large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard lives and property. Community: Join … systems, intruder alarms and CCTV (further training will be available) Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customer service Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 Please note: Candidates must … live within an L/PR8/PR9 postcode to be considered Why Choose Us? Local Impact: Our growing franchise network across the UK provides personalised service, ensuring safety and security in our communities. Expertise: Our engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since our formation in 1991, we have steadily grown to More ❯

company if you perform well. What You'll Be Doing Controlling access to client sites through advanced video monitoring systems Responding quickly and professionally to alarm activations Providing excellent customer service over the phone in a clear and courteous manner Communicating with emergency services when necessary and following strict procedures Writing accurate and timely incident reports What We … ability to work independently Flexibility to work nights, weekends, and on a rotating shift pattern A professional approach, strong attention to detail in reporting, and a passion for great service In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

they've built a reputation for delivering reliable, future-focused systems that enhance connectivity, safety, and efficiency. Backed by a passionate team of experts, they pride themselves on tailored service, cutting-edge technology, and long-standing client relationships. With continued growth across the North West, they're now expanding their engineering team to support increasing demand for secure access … client sites across the region, ensuring each system is installed efficiently and to specification. This is a hands-on role requiring excellent technical ability and a professional approach to customer service. You'll also troubleshoot, commission, and test systems to ensure full functionality and client satisfaction on handover. KEY SKILLS/EXPERIENCE: Proven experience installing and configuring Paxton access … Net2 and/or Paxton10 platforms Ability to read technical drawings and wiring diagrams Full UK driving licence and access to own vehicle Strong attention to detail and a customer-first mindset ECS card and relevant certifications desirable Able to work independently and manage time effectively TO BE CONSIDERED: Please either apply by clicking online or emailing . For More ❯

Claim Group My Claim Group is a fast-growing UK-based company that helps customers navigate complex financial and insurance claims. With a focus on trust, innovation, and excellent customer service, we're investing heavily in our technology platform to support our next stage of growth. This is an exciting time to join a team that's modernising … on thousands of users. The Role We're looking for a Mid-Level PHP Developer with solid Laravel experience to help build, maintain, and enhance our internal systems and customer-facing platforms. You'll be part of a small, agile team working closely with product managers, designers, and engineers to deliver real value to the business. This is a More ❯

systems. Be an ICT expert in SAN, blade centre, and virtualisation technology. Be fully conversant with firewall, core switch, and edge switch configuration. Have strong problem-solving abilities, excellent customer service skills, be able to work independently, possess excellent organisational skills, and demonstrate a flexible approach to work. Bolton School is a large, thriving, academically selective day school More ❯

to companies ranging from Sole traders and SMBs to large corporate organisations and local and national government departments including Education trusts and the NHS. We pride ourselves on exceptional customer service and client relationships as we feel that this is important to our business and for our clients to be able to continue growing their business without the More ❯

systems be an ICT expert for San, blade centre and virtualisation technology be fully conversant with Firewall, core switch and edge switch configuration have strong problem-solving abilities, excellent customer service skills, be comfortable working under their own initiative, excellent organisational skills and a flexible approach to work. With some 2,500 pupils, Bolton School is a large More ❯

Public) or Pharmaceutical markets. If not, selling to highly skilled decision makers is a preference. - Comfortable with New Business sales, winning large contracts and high quality account management and customer service. - UK driving licence and passport required. Must be able to drive and happy to travel. - North West based and happy with Hybrid working (1-2 days per week More ❯

timber knowledge and sales experience for this position. This position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. This is an interesting and varied role with a great scope for generating new business as well as keeping existing More ❯

Field Service Engineer (Contrast Media Injector Systems) **An excellent opportunity for an experienced Service Engineer to join a market leader in sophisticated contrast media injector systems, offering first class opportunities for career development** Basic Salary £50,000 to £60,000 (Depending on Experience) Car Allowance £7,000 Pension Laptop Phone Bonus The Role - Field Service Engineer (Contrast … Media Injector Systems) Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of contrast media injector systems. Your Background - Field Service Engineer (Contrast Media Injector Systems) To apply you should be able to demonstrate the following: Background working in a … field service or technical support role within a contrast media injector systems environment Qualified in electronics or another relevant technical discipline Impeccable customer service skills Confident and professional manner in customer facing environments The Company - Field Service Engineer (Contrast Media Injector Systems) Market leader in the medical devices and healthcare sector Stability through the fostering More ❯

Are you an experienced Field Engineer skilled with DCS Automation? Join a leading engineering organisation delivering innovative solutions across energy, process, and manufacturing industries. DCS Field Service & Applications Engineer Car/Company Car, Paid Overtime (including door-to-door travel), 8% Pension Healthcare, Life Assurance Home Based - Liverpool - Birmingham (West of England) Ref: 24592 In this field-based position … you'll support customers across the North West down to Birmingham, providing service, maintenance, and project support for automation and control systems (DCS/SCADA/PLC), alongside QCS technology. DCS Field Service & Applications Engineer - The Role: You will be involved in the delivery of projects, maintenance and breakdown services to UK installed base customers within the Power … Occasionally, you will be required to support customers shut periods which will involve short periods away from home and significant paid overtime You will provide routine and on demand customer service including software development and documentation, maintenance/inspection of automation systems, which will include providing periodic out of hours On-Call emergency support At other times you More ❯

Are you an experienced Field Engineer skilled with DCS Automation? Join a leading engineering organisation delivering innovative solutions across energy, process, and manufacturing industries. DCS Field Service & Applications Engineer Car/Company Car, Paid Overtime (including door-to-door travel), 8% Pension Healthcare, Life Assurance Home Based - Liverpool - Birmingham (West of England) Ref: 24592 In this field-based position … you'll support customers across the North West down to Birmingham, providing service, maintenance, and project support for automation and control systems (DCS/SCADA/PLC), alongside QCS technology. DCS Field Service & Applications Engineer - The Role: You will be involved in the delivery of projects, maintenance and breakdown services to UK installed base customers within the Power … Occasionally, you will be required to support customers’ shut periods which will involve short periods away from home and significant paid overtime You will provide routine and on demand customer service including software development and documentation, maintenance/inspection of automation systems, which will include providing periodic out of hours ‘On-Call’ emergency support At other times you More ❯

Customer Success Specialist Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored guiding hand for companies that foster a culture of care and driving forward standards across the care industry. This year marks our … on the frontlines to do their best work. Were passionate about innovation and the people who use our tools every day, which is why were now looking for a Customer Success Specialist to join our friendly team on a full-time, permanent basis (Monday to Friday, 9am5pm). The Benefits - Salary of £30,000 DOE - Pension - 25 days holiday … plus bank holidays - Private health insurance If you are a communications, software trainer, account management, or customer success professional with SaaS expertise, this is the perfect opportunity to join our forward-thinking organisation. Youll work in a small, dedicated team where no two days are the same, developing your skills in training, communication, and customer success in a More ❯

/relaxed breaks throughout the day. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 22nd August 2025 Start Date Friday, 29th August 2025 Desired Skills Customer care skills Team working Keen Willingness to learn 17 + About the Employer P3 COMPUTER SERVICES LIMITED P3 Computer Services Limited was formed in November 1995. It was the … intention to provide very high levels of customer service to the business sector, the education sector and for home users. A 100% commitment to this principle lead to unprecedented growth that solidified us as one of the best IT providers in the East Lancs area. Within just 3 short years later, we became a multi-million pound turnover … relocated to new premises in Rosegrove. Although there have been many changes over the past 28 years, P3 Computers still stands by the principle of providing our absolute best, service for all our our customers and look forward to the next 20+ years. More ❯

Services. With a strong commitment to staff development, they offer opportunities to gain certifications up to CCIE level, fully funded by the company. We are seeking a personable and customer-focused Senior Network Engineer who excels in relationship building and is skilled in BGP, Layer 3 protocols, and next-gen firewalls (Fortinet, Palo Alto, or Cisco). You will … with a focus on Layer 3 and BGP. Skills & Experience: CCNP or JNCIP certification (preferred, not essential). Strong background in core networking and next-gen firewall technology. Excellent customer-facing skills, with a passion for building relationships. Must be NPPV3 Security Clearable. Salary & Benefits: £48,000-£65,000 per annum Competitive salary with bi-annual bonuses. Private healthcare … Paid overtime and out-of-hours compensation. Opportunity to progress and gain certifications up to CCIE level. If you are a network professional with a passion for technology and customer service, we want to hear from you! Apply now to join a company that values growth, development, and teamwork. More ❯

Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is … to ensure a personal approach. -Answer product related questions utilising information from data sheets and Fresh Desk Technical Support Advisor key competencies: -Experience in an IT support role. -Great customer service scores. -Attention to detail. -Ability to prioritise a large workload. If this role is permanent, gap personnel is operating as the employment agency. If this job is More ❯

Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is … to ensure a personal approach. -Answer product related questions utilising information from data sheets and Fresh Desk Technical Support Advisor key competencies: -Experience in an IT support role. -Great customer service scores. -Attention to detail. -Ability to prioritise a large workload. If this role is permanent, gap personnel is operating as the employment agency. If this job is More ❯

configuring modular control systems to developing new solutions for unique, high-spec machinery. The role is primarily factory-based with opportunities for global travel to support commissioning, retrofits, and customer service activities. Key Requirements for Automation Engineer: SCADA & PLC programming (preferably Siemens) Willingness to travel internationally Background in electrical design or systems integration (advantageous) Understanding of machine control … days holiday + 8 bank holidays Structured training & development pathway Matched pension contributions up to 14% employer contribution Permanent health insurance (after 6 months continuous absence) Death in service Working Out Bonus All travel expenses covered (hotels, transport, etc.) THIS ROLE DOES NOT OFFER SPONSORSHIP. If you're an Automation Software Engineer with a passion for advanced control systems More ❯

when necessary Perform password resets and manage user access requests Log, manage, and resolve support tickets efficiently Use remote access tools to assist users with technical issues Deliver excellent customer service while resolving 1st line technical queries Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits … per annum Monday to Friday 9am 5pm 24 days holidays plus bank holidays Company pension scheme (NEST) Free staff car parking onsite Long service award scheme Annual Christmas event Discounted eyewear Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Confident person Good time keeper Keen to progress in a More ❯

know why and how things work, and really enjoy speaking to people. You're ambitious, organised, and thrive in structured, fast-paced environments. You've got experience in busy, customer-facing roles (hospitality, customer service, sales support, or events), and you're ready to launch a career in recruitment without cold calling or sales targets. What s More ❯