26 to 41 of 41 2nd Line Engineer Jobs in the North of England

2nd Line Support Engineer page is loaded 2nd Line Support Engineer Apply locations Northwich, Cheshire, United Kingdom | time type Full time | posted on Posted 2 Days Ago | job requisition id R-109227 It's fun to work in a company where people truly BELIEVE in what they're doing! Job … Description: 2nd Line Support Engineer This role is office-based, with three days a week spent at our Northwich office (CW9 7UA). Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support across a range of modern IT … solving, networking, and cloud technologies, this is your chance to make a significant impact on both our clients and our company. About the role We’re looking for a 2nd Line Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. You’ll play a key More ❯

Talent | Head of Cloud & Infrastructure Practice Are you an IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in South Manchester. About the Role … As a 2nd Line Support Engineer, you’ll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You’ll handle and work on a variety of end-user and infrastructure-related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities … Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Active Directory & Group Policy Endpoint patching and compliance Laptop and desktop break/fix and setup Assist in general end-user IT support, both face-to-face and remotely. Collaborate with the wider IT team to escalate infrastructure or network More ❯

Job Title: 2nd Line IT Engineer Location: Ashton, Manchester Salary: 30,000 - 37,000 (DOE) Work Structure: Hybrid (3/2) after probation We're working with a growing business based in Ashton, Manchester, that's looking to strengthen its internal IT team with the addition of a 2nd Line IT Engineer. … in-house IT team, you'll provide hands-on support to colleagues across the business, helping to ensure day-to-day operations run smoothly and efficiently. Key Responsibilities: Deliver 2nd line support to internal users across multiple departments Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to the senior IT team when necessary Support … system upgrades, rollouts, and ongoing improvement projects Maintain clear and accurate documentation of incidents and resolutions What We're Looking For: Solid experience in a 2nd line support role within an internal IT environment Strong understanding of Windows OS, Active Directory, and Office 365 Good working knowledge of networking principles (DNS, DHCP, TCP/IP) Familiarity with More ❯

Job Title: 2nd Line IT Engineer Location: Ashton, Manchester Salary: £30,000 - £37,000 (DOE) Work Structure: Hybrid (3/2) after probation We're working with a growing business based in Ashton, Manchester, that's looking to strengthen its internal IT team with the addition of a 2nd Line IT Engineer. … in-house IT team, you'll provide hands-on support to colleagues across the business, helping to ensure day-to-day operations run smoothly and efficiently. Key Responsibilities: Deliver 2nd line support to internal users across multiple departments Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to the senior IT team when necessary Support … system upgrades, rollouts, and ongoing improvement projects Maintain clear and accurate documentation of incidents and resolutions What We're Looking For: Solid experience in a 2nd line support role within an internal IT environment Strong understanding of Windows OS, Active Directory, and Office 365 Good working knowledge of networking principles (DNS, DHCP, TCP/IP) Familiarity with More ❯

2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. You will be responsible for logging, diagnosing … and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face * Prioritise … and manage workflow through the ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP More ❯

2nd Line IT Support Engineer (x2) – Contract Role Location: Harrogate, North Yorkshire Contract: July 2025 – May 2026 Type: Full-time, On-site Rate: Competitive (Inside IR35) A well-established public sector organisation in the Harrogate area is seeking two experienced 2nd Line IT Support Engineers to join its internal IT team on … provide vital support across a busy IT environment, ensuring the smooth running of end-user systems, infrastructure, and essential services across multiple clinical and administrative teams. Key Responsibilities: Provide 2nd line technical support across desktop, laptop, and mobile hardware Troubleshoot and resolve incidents related to Windows 10/11, Microsoft 365, and Active Directory Respond to and … management Provide on-site support across departments, including occasional ward or clinic environments Document resolutions and contribute to service improvement and process refinement Ideal Candidate: Proven experience in a 2nd line IT support or desktop engineering role Strong knowledge of Microsoft technologies: Windows OS, Office 365, Active Directory Confident in managing user accounts, troubleshooting hardware, and resolving More ❯

2nd Line IT Support Engineer (x2) – Contract Role Location: Harrogate, North Yorkshire Contract: July 2025 – May 2026 Type: Full-time, On-site Rate: Competitive (Inside IR35) A well-established public sector organisation in the Harrogate area is seeking two experienced 2nd Line IT Support Engineers to join its internal IT team on … provide vital support across a busy IT environment, ensuring the smooth running of end-user systems, infrastructure, and essential services across multiple clinical and administrative teams. Key Responsibilities: Provide 2nd line technical support across desktop, laptop, and mobile hardware Troubleshoot and resolve incidents related to Windows 10/11, Microsoft 365, and Active Directory Respond to and … management Provide on-site support across departments, including occasional ward or clinic environments Document resolutions and contribute to service improvement and process refinement Ideal Candidate: Proven experience in a 2nd line IT support or desktop engineering role Strong knowledge of Microsoft technologies: Windows OS, Office 365, Active Directory Confident in managing user accounts, troubleshooting hardware, and resolving More ❯

Job Title: 2nd Line Engineer Location: Chester, Cheshire Salary: £31,000 - £36,000 DOE Our client, a growing IT solutions provider are looking for a 2nd Line MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer service that offer network management, cybersecurity, cloud solutions, and IT … support to SME's across Cheshire and the North West. Day-to-day: Provide 2nd Line IT Support to a range of clients via remote tools, calls and emails Handling escalations from 1st line team Assist in maintaining on-site servers including AD servers Management and support of VoIP technologies Support disaster recovery and backup … If the role sounds like something you are interested in and you have the required skills, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician, Field Engineer, Technical Support Engineer, MSP Engineer More ❯

We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast-paced, growing tech-driven business based in Newcastle (on-site). This role offers the chance to support … escalated issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting … in PowerShell and supporting infrastructure refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression pathway Hands-on project exposure More ❯

We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast-paced, growing tech-driven business based in Newcastle (on-site). This role offers the chance to support … escalated issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting … in PowerShell and supporting infrastructure refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression pathway Hands-on project exposure More ❯

2nd Line Support Engineer - New! (REFGJ25) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation; resolving complex connectivity & broadband issues which the Customer Service team … cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in-home WiFi, routing and devices Understanding of internet protocols such More ❯

2nd Line Support Engineer (Linux) Stockport (Hybrid) £30,000 - £35,000 + Flexible Working + Training + 25 Days Holiday (+ Bank Holidays) + Pension + Global Travel Opportunities Are you a 2nd Line Support Engineer with Linux experience, looking to join a leading manufacturing and engineering company where you … customers. You'll also play a key part in DevOps, supporting manufacturing testing and remote deployments, while occasionally travelling overseas to support international clients. This role would suit a 2nd Line Support Engineer with Linux experience, looking to join a leading manufacturing and engineering company where you'll support cutting-edge digital infrastructure, enjoy international … background with Linux experience Based in a Stockport open to international travel Keywords : Software, Applications, Stockport, Macclesfield, Manchester, Engineer, Engineering, Website, IT Support, 1st line, 2nd Line, Help Desk Reference Number: BBBH18177 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We More ❯

self to work bringing your energy and creativity to make a positive difference, then this is the job for you. A new and exciting opportunity has arisen for a 2nd Line Application Support Engineer role within our Application Support Team (AST). The successful candidate for this role will play a key part in the … Work scheme. Community Day - We offer our people an extra paid day off every year to help local charities and community organisations. The Role Reporting into the 3rd Line Application Support Engineer, you will support … by developing the 1st Line Application Support Engineers, taking on the responsibilities of training, and upskilling 1st Line team members. You will act at the 2nd line support and escalation point for the 1st line Application Support Team providing subject matter expertise and assistance across the section to deliver against IT More ❯

on the journey from good to great. Main Responsibilities: Technical Support: Handling technical issues that require deeper technical expertise, including troubleshooting software, hardware, and network problems that first-line support could not resolve. Incident Management: Managing ongoing technical issues, tracking their resolution progress, and ensuring they are resolved within agreed service levels using our ServiceDesk. Essential understanding of … the systems and software in use. To help and make suggestions on the types of technologies used to assist students and staff on campus Working closely with first-line support analyst to understand the issues at hand and collaborating with third-line support or technical teams when necessary. Performing regular maintenance checks on IT systems, monitoring … to improve overall service efficiency. Providing clear and effective communication with users throughout the problem resolution process, including instructing them on steps to mitigate or resolve issues. Implementing Solutions: 2nd line support engineers will also be involved in deploying and configuring hardware, installing software updates, and applying patches to resolve security vulnerabilities. Continuous Improvement: Contributing to the More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯

Job Title: 2nd Line Engineer (EUC Engineer) Location: Crewe Rate: £160 per day Duration: 1 month Start Date: ASAP (30th June) Job Overview: We are seeking a skilled 2nd Line Engineer to support End-User Computing (EUC) operations in Crewe. This role involves break/fix support, device … support) Build and configure devices, ensuring they meet company standards Deploy applications and troubleshoot installation issues Provide technical assistance to users, ensuring smooth operations Requirements: Proven experience as a 2nd Line Engineer or EUC Engineer Strong troubleshooting and problem-solving skills Knowledge of device builds, application deployment, and end-user support Ability to More ❯