1 to 25 of 115 Customer Engagement Jobs in the North of England

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. … looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

people share our company values, which translates into our clients’ experience. About the job We are seeking a highly motivated individual to join our Customer Success team as a Senior Customer Success Manager. In this role you will provide strategic support and input to the Customer Success … Team, helping and guiding them through difficult commercial and strategic scenarios. You will work closely with the Head of Customer Success to understand the overall strategy of each account. This will involve a continuous development of the way we encourage our customers to ‘use more’ and continue ...

across the production print portfolio, developing new business opportunities and expanding relationships with existing customers and channel partners. The role will focus on identifying customer requirements, positioning the appropriate production print solutions and managing opportunities from initial engagement through to contract completion. The successful candidate will have … business development plan to achieve agreed sales targets. Identify and develop new production print opportunities across the assigned territory. Generate new business through prospecting, customer visits, referrals, events and channel activity. Develop existing customer relationships and identify opportunities for fleet refresh, upgrades and additional production equipment. Manage ...

ownership of application support escalations and the ongoing development of Gripple's key business applications, including Microsoft Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Power Platform and Windchill PLM. Managing escalations with our managed service partner and coordinating impact assessments and release schedules for Dynamics … Finance and Operations and Customer Engagement, in line with Microsoft’s One Version continuous update approach. Leading the applications team’s contribution to the continued global rollout of Microsoft Dynamics 365 across Europe, the USA, Canada, India and Japan. Working with colleagues across the business to identify opportunities ...

## Customer Marketing ManagerApply: Leeds Office: Full time: Posted Today: JR102250**Job Context**At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions … genuinely love our products and want to share their experiences. From customer events and advocacy programmes to review campaigns and case studies, you'll create memorable experiences that strengthen relationships, build trust and elevate our brand in the market.**What You’ll Do*** Develop and execute customer marketing ...

Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems … make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...

Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within … complex organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

Context At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions who genuinely love our products and want to share their experiences. From customer … create memorable experiences that strengthen relationships, build trust and elevate our brand in the market. What You’ll Do Develop and execute customer marketing and communication strategies that keep customers engaged throughout their journey. Build and grow a community of customer advocates, encouraging reviews across platforms such ...

million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct-to-customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

Customer Success is an established function within Stepstone UK, with an experienced team focused on helping customers achieve maximum value from the products they have purchased, strengthening customer outcomes and supporting long term retention. The Customer Success Team Manager will be responsible for leading, coaching and developing … team of Customer Success Managers, maintaining high performance and supporting the Head of Customer Success with the continued evolution of the UK function. Responsibilities As a Customer Success Team Manager, you will: Lead, coach and develop a team of Customer Success Managers, setting clear expectations ...

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

complex data science challenges. Join us and make an impact! About the Role As an Implementation Specialist at 3E, you’ll turn a signed customer contract into a working, adopted solution. You’ll own hands‐on implementation activities from kickoff through configuration, validation, foundational training, launch, and handoff—helping … customers reach measurable first value from 3E’s products. This role combines technical implementation, customer engagement, and project coordination. You’ll translate the agreed scope of work into a practical delivery plan, configure customer environments using real customer data, coordinate with technical and cross‐functional partners ...

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £7590K+ once fully ramped 55p/mile mileage … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £75–90K+ once fully ramped 55p/mile … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Manager/BDM , or you might currently work in a technical sales role outside of IT and be ready to transition into providing full customer solutions within the IT industry. If you bring exceptional drive and strong technical capability, we are prepared to increase the salary band … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Remote Salary: Competitive, plus benefits About the company Our client is a small Microsoft partner that is growing at speed. They deliver Dynamics 365 Customer Engagement and Power Platform solutions to a loyal and expanding client base. Because the team is small, you wont be just a number … functional or technical consultant role as the business grows. What you will be doing Providing second and third line support across Dynamics 365 Sales, Customer Service and the wider Power Platform Investigating, diagnosing and resolving incidents and service requests within agreed SLAs Configuring entities, forms, views, business rules, security ...

lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 2+ years of professional experience in customer success, account management, pre-sales or customer support roles Ability to work both independently and within a team environment, with high attention … first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields. Responsibilities Be accountable for your customer’s overarching success throughout the customer lifecycle, including customer adoption, account health, and retention at scale Act as the trusted advisor, sharing ...

Company Description Three Retail Customer Advisor Location: 17 Marble Place Shopping Centre, Southport, United Kingdom, PR8 1DF Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 30 hours across 5 days per week, including weekends … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

most recognised supplier brands.This is a highly visible and commercially impactful role with responsibility for shaping global supplier and product marketing strategies, driving customer engagement and supporting revenue growth across multiple international markets. You'll work closely with suppliers, product teams, regional marketers and commercial stakeholders to deliver … innovative go-to-market initiatives that strengthen market share, increase customer acquisition and unlock new growth opportunities.We're looking for someone who enjoys combining strategic thinking with hands-on execution and is excited by the opportunity to influence global marketing performance within a fast-paced technology environment.Specific focus will ...

reach new heights. Together, we are a UK airports group. About the role Were looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across our client airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and one of its airports websites, alongside associated passenger information and self-service experiences. Youll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with ...

Remote Salary: Competitive, plus benefits About the company Our client is a small Microsoft partner that is growing at speed. They deliver Dynamics 365 Customer Engagement and Power Platform solutions to a loyal and expanding client base click apply for full job details ...

successful candidate will act as a subject matter expert, working closely with Account Managers, Business Development Managers, and service delivery teams to support customer engagement, sales enablement, and opportunity development. Day to day, this involves qualifying and progressing opportunities, presenting managed security solutions to prospective customers, and supporting … opportunities. Responsibilities: Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...