1 to 25 of 28 Customer Engagement Jobs in the North of England

client are seeking an experienced CRM Manager to lead and optimise customer relationship strategies within the. This role in Greater Manchester requires expertise in CRM systems and a focus on achieving customer engagement and retention goals. Client Details Our client is an SME technology firm in Greater … established marketing & digital function. Description The key responsibilities for the CRM Manager role will include: Develop and implement effective CRM strategies to enhance customer engagement and retention. Analyse customer data to identify trends and opportunities for growth. Provide mentorship and training to an in-house digital team. ...

Retention & Renewals Manager – Drive Churn Reduction & Customer Retention Sheffield | Hybrid | £45,000 | 12-Month FTC (Maternity Cover) Lead a high-performing customer-facing team and take ownership of renewals, retention, and churn reduction for a global SaaS organisation. Candidates must have a Retentions or Renewals background. Anna Maher … Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead, coach, and develop a team ...

London) Initial contract through end of 2026 We're looking for an experienced Senior Product Owner (Microsoft Dynamics 365 CE) to support a major customer transformation programme. This Outside IR35 contract offers long-term delivery work and hybrid working, with 1-2 days per week onsite in London. … lead the product direction for Dynamics 365 Customer Engagement , working closely with business stakeholders and delivery partners to implement customer service and sales capabilities as part of a wider CRM and Martech transformation. Key Responsibilities Own and prioritise the Dynamics 365 CE product backlog Strong hands ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

looking for a D365 Technical Support Analyst to play a key role in supporting, maintaining, and improving Microsoft Dynamics 365 applications across Finance & Operations, Customer Engagement, SCM, and Commerce. What You'll Be Doing Providing 1st and 2nd line support across D365 F&O, CE, SCM, Commerce ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

Solutions Engineer is responsible for designing secure IT solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Consulting, and Security Operations teams to ensure proposed solutions are secure, practical … technical advisor throughout delivery and service improvement activities. This is a hands-on consulting role in an MSP environment, focused on practical remediation and customer outcomes. The ideal candidate will have strong experience across Windows Server, Microsoft 365/Azure, and modern security technologies, and will be comfortable switching ...

Solutions Engineer is responsible for designing secure IT solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Consulting, and Security Operations teams to ensure proposed solutions are secure, practical … technical advisor throughout delivery and service improvement activities. This is a hands-on consulting role in an MSP environment, focused on practical remediation and customer outcomes. The ideal candidate will have strong experience across Windows Server, Microsoft 365/Azure, and modern security technologies, and will be comfortable switching ...

departmental functions This will include working with our technical experts and specialist teams in Project Management, Data and BI, Development, End User Computing, Customer Engagement and Infrastructure and Security Develop your technical and professional skills, being part of significant ongoing projects and by providing IT support across ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer … join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

Role As an Applications Engineer, you will work closely with the Sales and Technical teams to develop fully costed, technically accurate solutions tailored to customer requirements. You'll be part of a small, collaborative team responsible for translating customer needs into winning bids for both products and services. … experienced engineers and develop deep knowledge of the companys UPS technology. The role also offers flexibility with hybrid/remote working. Key Responsibilities Interpret customer specifications and translate them into technical proposals Create cost make-ups and produce accurate quotes for industrial UPS solutions Assist the Sales team during ...

agree on bespoke development strategies with each union, providing transparency into the value generated. This role provides significant opportunities for professional development, encouraging active engagement in individual and team growth activities. A key responsibility will be to initiate and maintain relationships with unions participating in the NUS ID pilot … management experience or a relevant qualification, coupled with a strong background in software or application development. You should be confident in account management and customer engagement, with a proven track record of working with a wide range of stakeholdersfrom student officers to technical teams. We are seeking someone ...

anywhere in the UK ** The Role - IT Project Manager, Healthcare IT Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused Project Manager. Responsibilities include: Planning, organising and overseeing multiple software integration projects Leading and delivering a clear plan encompassing the objectives … project Creating and maintaining project documentation Leading customer engagement during scheduled calls Working closely with customers to translate project objectives into an effective project plan Supporting implementation engineers to keep them on task and on time Handling change to preserve project plan commitments Your Background - IT Project Manager ...

retention. Working closely with Sales, Product, Digital Marketing and senior stakeholders, you'll build and execute campaigns that drive pipeline and revenue, optimise customer journeys and strengthen product positioning across both UK and international markets. You'll be responsible for understanding where demand is generated, how to convert … commercial outcomes Key responsibilities include: Owning and delivering the marketing strategy for a core product vertical Driving demand generation, revenue growth, retention and customer engagement Partnering closely with Sales to optimise conversion and pipeline performance Working with Product and UX on go-to-market plans and product positioning ...

looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital ...

specialist B2B market.This is a consultative, complex sales role focused on winning and expanding named strategic accounts through structured deal methodology, C-suite engagement, and long-cycle opportunity management. You will inherit qualified late-stage pipeline and work alongside a dedicated Solutions Consultant, allowing you to focus on account … stakeholder deals Track record managing long sales cycles of 6 to 12 months or more Strategic, named or enterprise account selling experience C-suite customer engagement experience Structured qualification methodology experience such as MEDDPIC, MEDDIC, MEDDICC, Challenger Sale, Miller Heiman or value-based selling frameworks Strong pipeline management ...

Solutions Engineer is responsible for designing secure IT solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills click apply for full job details ...

your team members Spend time with clients and prospects both in person and virtually building relationships, uncovering opportunities, and setting the standard for customer engagement Required Skills & Experience 3+ years proven track record in Telo and or IT B2B sales role, consistently achieving or exceeding targets 1+ year ...

wont just manage systems; youll help unlock the power of data to create a seamless, intelligent data warehouse that empowers colleagues and enhances customer experiences . Youll be the driving force to develop and deliver our ICT strategy, driving innovation and transformation across systems, infrastructure, and customer experience. … This is a unique opportunity to spearhead the introduction of Artificial Intelligence (AI) into our organisation, enabling smarter ways of working and enhanced customer experience. Key Responsibilities: Develop and implement a clear ICT vision, strategy, and roadmap aligned to organisational goals. Drive digital transformation, including AI adoption, to enhance ...

measurable business impact. The Analyst/Data Scientist will design and deliver analytical solutions that help grow wallet share, increase market share, and improve customer engagement. They will also lead the creation of self-serve reporting and dashboards that enable stakeholders to track performance and key drivers.-serve reporting … dashboards that enable stakeholders to track performance and key drivers. Key Responsibilities Develop insights and recommendations to increase wallet spend across key customer segments. Design and deliver initiatives aimed at growing market share , including tracking performance and conducting root cause analysis.-cause analysis. Build a self-serve dashboard ...

role is not a hands-on development position . Instead, its a commercially focused presales role, sitting at the intersection of sales, technology, and customer engagement. Youll play a key part in helping customers understand the value of Microsoft Power Platform and wider Microsoft solutions, while supporting sales teams … subject matter expert and trusted advisor across the Microsoft ecosystem. Youll support the full sales lifecycle, from early discovery through to proposal and customer engagement. Key responsibilities include: Presenting and clearly articulating the value of Microsoft Power Platform to customers and internal stakeholders Identifying and qualifying opportunities across Power ...

industry knowledge to take ownership of their marketing strategy. It will be your responsibility to manage a website overhaul. You'll manage the full customer journey, from lead generation to conversion and retention, developing and delivering integrated marketing initiatives across website optimisation, content, digital channels, and CRM. This hands … role combines strategic planning with execution, using data and insight to align marketing activity with sales growth and customer success. Responsibilities: Develop and evolve the overall marketing strategy, aligning campaigns with business growth and sales objectives. Own and optimise the website as a core lead-generation engine, including content ...

tools designed to optimize workforce management and resource allocation. As they scale, they are looking for talent to join a data-centric environment where customer insights drive the evolution of their platform The Role You will be responsible for driving growth, adoption, and retention of relevant products across … UX. You will: Own and deliver the marketing plan for your Staff Management product vertical, covering demand generation, revenue pipeline, brand awareness, and customer marketing. Build clear positioning, messaging, and value propositions that resonate with school leaders and decision makers, cutting through a busy market. Develop and execute ...