51 to 75 of 122 Customer Experience Jobs in the North of England

SDM/Business Relationship Manager

Hiring Organisation
Capgemini
Location
Liverpool, United Kingdom
Employment Type
Full Time
services and demands and to represent these into the central SIAM services. The focus of all our staff is to enhance and transform our customer experience of all services. Hybrid working : The places that you work from day to day will vary according to your role, your needs … collective. As part of the team, you’ll be empowered to: • Service Management. Support activities across all ITIL processes engaging with your customer as required and collaborating with operational & technical teams to determine effectiveness of solutions, change windows, operational readiness etc. • Continuous Improvement. Identify opportunities to improve IT service ...

Service Desk Analyst

Hiring Organisation
Guinness Partnership
Location
Oldham, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer a first-class customer experience with every interaction, resolving straightforward problems at first contact. In this dynamic role you will also be required to manage multiple … ITSMF tool and provide support with the objective of restoring normal service as quickly as possible. What we are looking for We are a customer-focused organisation so we know that how we do things is just as important as what we do. You will not only ...

Digital Services Business Manager

Hiring Organisation
Mars
Location
Wakefield, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities , with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient … Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License : A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect ...

Service Desk Analyst

Hiring Organisation
the guinness partnership
Location
Oldham, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£33,387 per annum
across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer a first-class customer experience with every interaction, resolving straightforward problems at first contact. In this dynamic role you will also be required to manage multiple … ITSMF tool and provide support with the objective of restoring normal service as quickly as possible. What we’re looking for We are a customer-focused organisation so we know that how we do things is just as important as what we do. You will not only ...

Technical Support Engineer

Hiring Organisation
Reed Technology
Location
Lancaster, Lancashire, North West, United Kingdom
Employment Type
Permanent
Salary
£35,000
root causes, and document findings clearly Contribute to improving diagnostic processes and future troubleshooting approaches Lead projects or workstreams that improve tools, processes, or customer experience Support incident response by coordinating information and reviewing outcomes Suggest and test improvements to workflows, communication, and support processes Contribute to cross … departmental initiatives and share insights that support product or service development The following skills and experience will be beneficial for this role: Significant experience in technical support or a similar environment Confidence investigating complex technical, multi-system, or network-related issues Experience troubleshooting cellular and IT infrastructure ...

Sales Solutions Consultant Managed IT Services

Hiring Organisation
Apogee Corporation**
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

Head of Scheme Delivery

Hiring Organisation
National Highways
Location
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£80,000
complex multidisciplinary supply chain. You will lead on the design and construction of our regional capital investment programmes in line with, delivering an excellent customer experience, quality, budgets and operational key performance indicators. You will also contribute to ongoing development of commercial and strategic imperatives for the region … ensuring we continue to deliver high quality services that meet business and customer expectations. Passionate about driving improvement, you will be influential in supporting capability development and growing future talent as part of our aim to be a centre of excellence in programme and project management. You will ...

Sales Development Representative

Hiring Organisation
GlobalData UK Ltd
Location
Hull, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value ...

Business Analyst

Hiring Organisation
Nigel Wright Group
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£43,320 per annum
expertise and input into Business and IT projects, business improvement and change activities.In the role of Business Analyst, you will utilise your knowledge and experience to support the Business to:-• Develop a deep understanding of what is important to our customers, colleagues and business partners in relation … future state reflects industry and technology best practice.• Be aligned with the corporate strategy and proactively identify areas for business improvement that improve customer experience, value for money and realise commercial benefits.• Remain current in relation to business analysis and improvement best practice and evolve the Groups approach ...

Product Manager

Hiring Organisation
Mastek
Location
Manchester Area, United Kingdom
from conception to release. We are looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share. Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis … ensure success for the entire organization Develop product positioning and messaging that differentiates [Company X] across primary market segments Required skills and qualifications Strong experience in a dynamic product management role Proven success in overseeing all elements of the product development lifecycle High effectiveness in managing cross-functional teams ...

Data Scientist - 60k - 80k - Leeds (Hybrid) - AI / FinTech SaaS

Hiring Organisation
Opus Recruitment Solutions Ltd
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £80,000 per annum
FinTech | Do you want to work with a business that partners with 400+ companies across 75+ countries, using AI to drive revenue and improve customer experience A business founded in 2016 that’s scaling globally, working with leaders across Travel, Ticketing, Hospitality and OTAs, and genuinely investing ...

Systems Technician

Hiring Organisation
Northern Trains
Location
Shipley, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£55,000
ownership when it matters. Technical know-how, curiosity and collaboration thats what youll bring: A recognised apprenticeship or NVQ Level 3 in anengineering discipline Experience working with IT (Information Technology) and OT (Operational Technology) systems in a service or support environment Strong analytical skills, with confidence using databases, operating … systems and diagnostic tools Experience in, or alongside, a rail environment with an understanding of railway operations Youll also be someone who: Enjoys getting to the root of complex issues and finding practical fixes Communicates clearly with a wide range of people Takes ownership of your work while supporting ...

Helpdesk Advisor

Hiring Organisation
Aspire Recruitment
Location
Runcorn, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£26,000
arisen for a Help Desk Advisor to join our clients head office in Runcorn. This role is ideal for someone passionate about delivering outstanding customer service while supporting both internal teams and external clients. Youll be responsible for managing work orders, handling service requests, and coordinating with engineers … ensure jobs are completed accurately and efficiently. This is a key role in ensuring seamless operations and excellent customer experiences. ---------------------------------------- Key Responsibilities Handle incoming customer calls and emails to log and manage work orders. Diagnose and allocate faults to the appropriate engineer or contract manager. Meet service level ...

Senior AI Engineer

Hiring Organisation
Harnham
Location
Sheffield, England, United Kingdom
heavily in AI and modern cloud technologies. You will play a key role in building AI‐driven products that have a direct impact on customer experience, operational efficiency and the future of their platform. The Company They are a tech‐forward insurance organisation with a strong focus … delivering smarter, more personalised digital products. Their teams combine data, engineering and customer expertise to create solutions that simplify complex challenges for their users. Innovation, collaboration and a flexible working culture are at the heart of how they operate. They continue to scale their AI capability and are looking ...

DevOps Enigneer

Hiring Organisation
Hireful
Location
Durham, County Durham, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

DevOps Engineer

Hiring Organisation
Hireful
Location
Durham, County Durham, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

Platform Engineer

Hiring Organisation
Hireful
Location
Peterlee, County Durham, North East, United Kingdom
Employment Type
Permanent
Salary
£60,000
business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … coding assistance Ability to build and manage services deployed into Kubernetes, including container configuration and Helm charts Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability & monitoring platforms If youre looking to progress your DevOps career within ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Carlisle, Cumbria, North West, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Crewe, Cheshire, North West, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...