51 to 75 of 146 Customer Experience Jobs in the North of England

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: £35,000 to £45,000 basic salary. Up to 20% annual bonus. Company car. ...

already invested heavily in AI and automation, completing an extensive discovery and value creation programme that has identified numerous opportunities to improve efficiency, customer experience and operational performance. They are now looking for a hands-on Senior AI Engineer to turn those opportunities into reality. This … successful solutions into production. - Continuously evaluate new AI models, frameworks and tooling to improve solution quality and delivery speed. - Work across functions including operations, customer service, finance, sales and marketing to deliver practical AI applications. - Measure and iterate on solutions to ensure they generate tangible business outcomes. The Person ...

Project Manager | Business Improvement & Change | 12 Month FTC We're partnering with a fast-growing, national customer-focused organisation to recruit a Project Manager to join their Business Improvement function on a 12 month fixed term contract. This is an excellent opportunity for an experienced project professional to lead … diverse portfolio of operational and digital transformation projects that directly impact customer experience, business performance, and organisational growth. The Role As Project Manager, you'll be responsible for leading projects from initiation through to implementation and closure, ensuring delivery against agreed scope, timelines, budgets and quality standards. Working ...

answers you need, instantly! * JOB DETAILS At Apogee Corporation, we are shaping what modern workplace services look like - combining over 30 years of experience with the innovation strength of being an independent subsidiary of HP Inc. We help organisations work smarter, faster, and with far less friction. Our ambition … partner growth Work closely with operational teams to ensure services are deliverable, scalable, and efficient Resolve commercial or delivery challenges where needed, balancing customer expectations with operational reality Build and manage a healthy pipeline and use data to drive performance improvement A typical working pattern is Monday to Friday ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They … Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with ...

business while proactively generating your own sales opportunities. Working remotely, you'll engage with customers via phone, email and video, delivering product demonstrations, understanding customer needs and recommending the right solutions. You'll work closely with Field Sales, Marketing, Customer Success and Product teams to deliver an exceptional … customer experience from first contact through to onboarding. What You'll Be Doing Managing inbound sales enquiries through to successful close. Generating new business through outbound prospecting and follow-up activity. Delivering engaging online product demonstrations. Building strong relationships with prospective customers. Managing your sales pipeline and forecasting ...

fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. SKILLS AND EXPERIENCE REQUIRED Previous experience as a digital print operator (small format preferred) A full, clean UK driving licence and confidence driving for work (essential … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our 'Customer Experience Foundation Membership' accreditation. Our application form ...

this role will focus on building and improving the core eCommerce capabilities, ensuring scalable, efficient and high-performing solutions that support business growth and customer experience. Responsibilities: Develop, maintain and enhance the Shopify storefront, including custom themes, applications and functionality Customise Shopify themes using Liquid, JavaScript, HTML5 and CSS3 … inventory Troubleshoot and resolve technical issues across Shopify, integrations and supporting systems Use analytics and performance data to identify, prioritise and implement website and customer journey improvements Support the implementation of A/B testing and experimentation initiatives across the website Implement UX and customer journey improvements ...

Director to join a company within the edtech space. The Role As an Account Director, you will play a pivotal role in growing the customer base, driving customer satisfaction, account expansion, managing risk, renewal and retention. You will be customers' main point of contact, responsible for cultivating strong … ensuring the successful adoption and utilisation of the company’s solutions in order to secure renewals, working with internal experts. About You Proven experience in account management within the learning technology industry. Able to demonstrate success in balancing revenue and retention targets while driving customer satisfaction and managing ...

Darwen (2-3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer-centric organisation operating across a large network … ROLE As a Senior Marketing Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with a clear line of sight to business impact. Specifically, you can expect to be involved in the following: Analyse customer and transactional ...

ability to develop new opportunities and build trusted relationships will directly influence future success. If you enjoy creating new business opportunities, developing long-term customer partnerships and working with a wide range of stakeholders across commercial and residential markets, this Business Development Executive position offers the autonomy, variety … sectors to grow market share. • Building strong relationships with architects, interior designers, contractors, developers and independent merchants. • Managing and developing an existing portfolio of customer accounts while identifying opportunities for further growth. • Securing product specifications on commercial fit-out and interior projects through consultative selling. • Expanding the merchant network ...

S. The role focuses on creating a consistent, modern and scalable digital capability across mobile, web, authentication, APIs, communications and AI-enabled customer journeys. You’ll shape the UK digital technology future-state architecture including simplification of current stacks and convergence of shared platforms while reusing global capabilities where … owned or aligned delivery pods and journey-aligned backlogs to improve pace, accountability and proximity to the business. Outcomes are measured through stronger customer engagement, faster delivery cadence, increased reuse, improved resilience, reduced duplication and clearer business value from digital investment. What you\'ll be doing Set the technology ...

priorities and future growth. You'll work closely with engineering, product and technology leaders to ensure architecture enables rapid delivery, commercial success and exceptional customer experiences. Reporting to the Engineering Director, you'll lead a team of architects and technical specialists, providing both strategic direction and technical guidance across … expand into new markets and airport partners globally. Key responsibilities Define and evolve CAVU's architecture strategy, ensuring technology decisions align with business objectives, customer needs and long-term platform scalability. Provide technical leadership across cloud and solution architecture, driving the adoption of modern architectural patterns and engineering best ...

priorities and future growth. You’ll work closely with engineering, product and technology leaders to ensure architecture enables rapid delivery, commercial success and exceptional customer experiences. Reporting to the Engineering Director, you’ll lead a team of architects and technical specialists, providing both strategic direction and technical guidance across … airport partners globally. Key responsibilities Architecture Strategy & Technical Leadership Define and evolve CAVU’s architecture strategy, ensuring technology decisions align with business objectives, customer needs and long‐term platform scalability. Provide technical leadership across cloud and solution architecture, driving the adoption of modern architectural patterns and engineering best practices. ...

Canvas Apps exp. Managing your own portfolio of change from discovery through to deployment Working closely with business stakeholders to improve processes and customer experience Acting as the technical lead for your solutions, resolving issues and providing expert guidance Championing best practice, governance, data quality and continuous improvement … with the latest Microsoft innovations and identifying opportunities to introduce new capabilities To apply you should tick most of the bullets below: Have proven experience as a Functional Consultant or Power Platform professional with a passion for delivering business value through technology. Experience delivering solutions with Microsoft Dynamics ...

driving new business growth by developing strategic relationships with contractors, developers and other key organisations across the construction sector. Working consultatively, you'll identify customer challenges and demonstrate how MSite's workforce management platform helps organisations improve safety, compliance, productivity and operational performance through digital transformation. … full enterprise sales cycle, collaborating with internal teams to deliver an outstanding customer experience and contribute to the continued growth of the business. Why join us? Competitive salary with uncapped commission Hybrid working with additional flexibility A supportive, inclusive culture that puts people and development first Sell ...

focus on preventing recurrence through robust problem management and ITSM best practice. Success will be measured through improvements in service reliability, resilience, customer experience and operational performance, as well as the trust you build with stakeholders and the engagement and capability of your teams. You will … trusted advisor, translating technical challenges into business outcomes and supporting organisational growth and transformation. What you'll bring You'll have: Proven experience leading, coaching and developing technical teams within an IT service delivery environment; Strong technical knowledge across infrastructure, networking and IT support functions; Experience managing major ...

recommending solutions that genuinely meet their operational and commercial needs. This is an excellent opportunity for someone with SaaS, ERP or business software sales experience who enjoys solution selling and wants to develop their career within a supportive, people-focused business. Key Responsibilities Manage qualified sales opportunities from discovery … with stakeholders at all levels, acting as a trusted advisor throughout the sales process. Deliver consultative product demonstrations and solution presentations tailored to each customer's needs. Recommend appropriate software and service solutions based on business challenges, growth plans and operational objectives. Create proposals, negotiate commercial agreements and successfully ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

talented team. This senior leadership role sits at the heart of a fast‐moving, data‐driven technology business, where data underpins product development, customer experience, operational performance, and commercial decision‐making. As Director of Data, you’ll shape how the organisation uses insight and technology to scale effectively … creating an insight‐led culture and ensuring teams across the business can access trusted, actionable data at pace. Your remit will span the full customer journey, covering digital performance, acquisition analytics, channel optimisation, forecasting, experimentation, and supporting operational teams with improved decisioning and performance frameworks. A major part ...

talented team. This senior leadership role sits at the heart of a fast-moving, data-driven technology business, where data underpins product development, customer experience, operational performance, and commercial decision-making. As Director of Data, you'll shape how the organisation uses insight and technology to scale effectively … creating an insight-led culture and ensuring teams across the business can access trusted, actionable data at pace. Your remit will span the full customer journey, covering digital performance, acquisition analytics, channel optimisation, forecasting, experimentation, and supporting operational teams with improved decisioning and performance frameworks. A major part ...

Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Respond to and escalate customer service requests Mapping Desktop Print Queues and Troubleshooting Attend … working pattern for this role is Monday to Friday, 08:30 to 16:30. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Proven ability to deal with clients in a professional and courteous manner, both remotely and Ability to follow both verbal and written instructions ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have a strong … background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Description Are you passionate about building exceptional customer experiences and shaping the future of software engineering? We're looking for a Senior Software Engineer to join our Customer Portal team and play a key role in designing, building, and scaling modern customer-facing applications. In this hands … making a real impact on both products and people, we'd love to hear from you. Responsibilities Design, develop, and deliver complex features across customer-facing web applications and supporting services. Lead technical delivery of key initiatives from concept through production deployment. Drive architectural decisions that improve scalability, maintainability ...