guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
wakefield, yorkshire and the humber, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
bradford, yorkshire and the humber, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
sheffield, south yorkshire, yorkshire and the humber, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
preston, lancashire, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
warrington, cheshire, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
bolton, greater manchester, north west england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
SoftServe
guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customerexperience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & ExperienceExperience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experienceExperience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Iris Recruitment
Customer Success Operations Manager Competitive + Bonus + Benefits Manchester or Slough/Heathrow Approach, UK Permanent full time Make a real impact by turning customer feedback into action. At IRIS Software Group, we build software that helps organisations thrive - and were just as committed to listening to … our customers as we are to supporting their success. Were looking for a Customer Success Operations Manager to take ownership of our customer feedback programmes and use insights to help shape customerexperience across the business. In this role, youll manage our NPS, Product NPS, and … turning feedback into clear recommendations that influence how we retain customers, improve satisfaction, and deliver long-term value. Youll work closely with teams across Customer Success, Sales, Product, Marketing and Supportplaying a key role in how we listen to customers and act on what they tell us. If you More ❯
bradford, yorkshire and the humber, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
wakefield, yorkshire and the humber, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
doncaster, yorkshire and the humber, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯