Customer Experience Jobs in the North of England

51 to 75 of 92 Customer Experience Jobs in the North of England

Internal Sales Engineer

Ilkley, West Yorkshire, Yorkshire, United Kingdom
Invigorate Recruitment
to £35k pa (D.O.E) Are you a pro active and forward thinking Sales individual? We are looking for a knowledgeable and enthusiastic individual with experience in the automation or engineering industry. Office-based, the sales engineer must have the ability to advise, follow up and complete sales interactions with … the customer base and identify opportunities for them along the way. As an Internal Sales Engineer your main responsibilities will be to: Deliver excellent customer service Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty Consistently … the branch, via the telephone by effectively using a range of techniques and resources Identify and action appropriate steps to rectify any shortfalls Manage customer queries in relation to invoices, orders or stock Understand the customer cycle by proactively targeting new customers and developing them into consistent live more »
Employment Type: Permanent
Salary: £35,000
Posted:

Senior SEO Executive

Durham, United Kingdom
Confidential
client is one of the UKs leading financial advice companies with over a decade of award-winning advice plus a platinum 5-star Feefo customer experience rating. They are a customer-focused, wealth... more »
Posted:

Kia Genius Apprenticeship - Dukinfield

123 Birch Lane, Dukinfield, England
PREMIER AUTOMOTIVE LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3: Sales qualification, (City and Guilds Level 2 certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Administrator

Cramlington, Northumberland, North East, United Kingdom
SGS United Kingdom Limited
. Responsibilities extend to subcontracting samples for external analysis and coordinating their transfer across various sites. The role is pivotal in delivering an exceptional customer experience through meticulous management of customer samples, ensuring their accurate and swift reception and outsourcing for subcontracted analysis. Qualifications We are seeking more »
Employment Type: Permanent
Salary: £20,000
Posted:

Senior UX Designer

North West, United Kingdom
Sofology
much that means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers. A day in the life of... A Senior UX Designer, you'll … of our solutions are fast, accessible and both driven by, and validated by, our customers Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings Coaching and mentoring team members In an ideal world... … Our ideal candidate for the Senior UX designer role possesses extensive experience in eCommerce UX, particularly within businesses with a strong brand presence. They should be adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in more »
Employment Type: Contract
Rate: £60,000
Posted:

Senior UX Designer

Warrington, Cheshire, North West, United Kingdom
Sofology
much that means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers. Sofology benefits Plenty of opportunities to learn & grow. 30% discount across the … of our solutions are fast, accessible and both driven by, and validated by, our customers Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings Coaching and mentoring team members In an ideal world... … Our ideal candidate for the Senior UX designer role possesses extensive experience in eCommerce UX, particularly within businesses with a strong brand presence. They should be adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in more »
Employment Type: Permanent
Salary: £60,000
Posted:

LCL Customer Experience Partner Apprentice

12th Floor The Plaza, 100 Old Hall Street, Liverpool, England
Maersk Logistics and Services Limited
optimize the process. Participate in Supply Chain Management project teams. Work on other ad hoc tasks and projects as requested. Skills Required: Passion for customer satisfaction and service excellence. Ability to use rigorous systematic approach and being a strategic thinker to solve complex problems with effective solutions. Ability to … Closing Date Thursday, 25th July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English and Maths more »
Employment Type: Advanced Apprenticeship
Salary: £21,000.00
Posted:

Kia Genius Apprenticeship - Rochdale

Molesworth Street, Rochdale, England
PREMIER AUTOMOTIVE LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Digital Designer

Manchester, United Kingdom
Hybrid / WFH Options
Adria Solutions Ltd
be responsible for: You will work alongside our team of UX Designers, Graphic Designers and Content Creators within the Marketing team to create a customer experience to be proud of. You’ll be involved in a huge range of projects, including website design and content, the App, social … guides, and any other areas that need to have the stamp that you’ll help to develop. The Digital Designer will have the following: Experience creating pixel-perfect designs for the web and apps in Figma, Sketch, or similar applications. Experience using the Adobe CC suite of applications … especially Photoshop and Illustrator. An up-to-date portfolio of your best work. Experience in developing web/app design concepts from start to finish – ideation, workshops, wireframing, prototyping, and hi-fidelity mock-ups, all the way through to development, QA, and sign-off. Able to liaise and develop more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

PPOS Project Manager

Stockport, Cheshire, United Kingdom
Hybrid / WFH Options
Confidential
in creative, marketing & printing and following a significant business expansion is now recruiting a Permanent Point of Sale ( PPOS) Project Manager to strengthen their Customer Experience team , who provide design lead retail environments, activations, POS and events. This will be a hybrid rol e, working from home, with … understanding of supplier management, including awareness of suppli ers What we are looking for in the PPOS Project Man a ger: Must have previous experience in permanent retail POS displays/stands supply and del iveryExcellent project management and organisational s killsExcellent MS office s killsAbility to build effective more »
Posted:

Data Quality Manager

Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
who will be an in-house data expert, comfortable working with data, business, and system processes to enable business opportunities and enhance colleague and customer experience within the Speedy Solutions division, whilst defining what first-class data quality and system management looks like and working to embed best … contribution to delivering business value Knowledge of data quality software such as Experian Pandora or Aperture Knowledge of data management best practice Person Specification Experience in data, business, and systems processes Ability to think out of the box, investigate and resolve problems efficiently. Excellent communications and interpersonal skills Display more »
Employment Type: Permanent
Posted:

Telecoms Engineer

Manchester, North West, United Kingdom
Ipex Technology
An experienced Telecoms Engineer with relevant experience is needed to join our team at IPEX, a leading telecoms provider based in Manchester, on a full-time basis. The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and assisting in the development … our customers and suppliers, liaising in a pleasant manner and providing clear and accurate information always Providing technical support to our Service team Troubleshoot customer issues on time Assisting with 1st, 2nd and 3rd line issues Assisting the Operations teams, provisioning and installing new systems, conducting site surveys, general … porting, system training, creating and delivering training guides and videos with new starters Liaising with Suppliers as and when required to assist in resolving customer issues and carrying out relevant testing as per their recommendations Identify and escalate issues to the appropriate personnel Monitor customer feedback and provide more »
Employment Type: Permanent
Salary: £28,000
Posted:

Kia Genius Apprenticeship - Bolton

2 The Linkway, Horwich, Bolton, England
KIA MOTORS UK LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday -Friday, 09:00 - 18:30 - With a regular day off. Working every other more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

IT Engineer Apprenticeship

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
Knowledge: Excellent communication skills essential. Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Customer experience remaining the driver at all times. Exceptional team working skills. Grade 5/C in GCSE English and Grade 4/C … in GCSE Maths Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

M365 Specialist/ M365 SME

North Yorkshire, United Kingdom
Hybrid / WFH Options
Investigo
week on site Permanent The M365 Specialist will be responsible for the definition, management, and continually improving the platform within the business. Key Skills Experience in supporting and management Microsoft 365 environment. In-tune Mobile device management Mobile application management DLP and AIP experience Responsibilities: * Run & optimise the … the Microsoft 365 platform. * Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced. * Liaise with the senior leadership team for delivery of M365 applications and services. * Gather and assess technical requirements for new engagements more »
Employment Type: Permanent
Salary: £10000 - £10001/annum Excellent Salary + Benefits
Posted:

Programme Manager

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Be Technology
they grow in response to demand. The team collaborates and supports each other, sharing expertise and best practices while innovating to deliver world-class customer experiences. Key Responsibilities Manage the programme's budget, scope, and plan, ensuring alignment with agreed methodologies. Work closely with advice centre, marketing, and communications more »
Employment Type: Contract
Rate: £300 - £320 per day
Posted:

Product Owner

Knutsford, Cheshire, United Kingdom
Hybrid / WFH Options
Confidential
who are evolving their core platform to support their international expansion plans. As a Product Owner here, you will be crucial in driving customer-centricity externally and lean software delivery internally. You ll be working across a range of initiatives for their core fulfilment platform and, as such, someone … trusted to do what you do best add value To define a cohesive vision and roadmap for your digital products, enhancing the business/customer experience at all points Collaborate with the broader development and QA team to deliver consistent, high-quality output Opportunity to work with a more »
Posted:

IT Account Manager

Manchester, Lancashire, United Kingdom
Confidential
Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience more »
Posted:

Service Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
The Recruitment Group
leader in the design, manufacture, and distribution of filtration and fume extraction equipment. Our client has a global presence and delivers a world-class customer experience. With 30 years of experience in providing fume extraction solutions that are reliable, high quality, and with a low lifetime cost of … manufacturers to global market leaders. Purpose of the Area Sales Engineer role: The Area Sales Engineer will play a pivotal role in expanding our customer base and maintaining strong connections with current clients. The successful candidate will possess a deep understanding of compressed air and gases, coupled with excellent … the Area Sales Engineer role: Identify and pursue new business opportunities within the Northern UK territory. Keep up to date on industry trends and customer needs. Nurture and strengthen relationships with existing clients. Provide excellent customer support and address inquiries or concerns promptly. Collaborate with other areas of more »
Employment Type: Permanent
Posted:

C/S Team Leader

Warrington, Cheshire, North West, United Kingdom
Pertemps Warrington
Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance the … customer experience. As a Customer Support Team Leader, your duties will be: - " Provide excellent customer service to internal and external stakeholders. " Manage communication (inbound/outbound) of the responsible business area/s. " Oversee activities conducted by the Customer Support Team. " Work with team leaders to more »
Employment Type: Permanent
Salary: £30,000
Posted:

eCommerce Data Analyst

Gateshead, Tyne and Wear, North East, United Kingdom
Central Employment Agency (North East) Limited
Team and using data to enhance product merchandising, search engine optimisation and on-site content. Continuous testing of the websites to ensure a frictionless customer experience. Regular auditing and maintenance of the stores to ensure high performance and conversion. Analysing data from Google Analytics and 1st party sources to … Helping maintain several affiliate networks using Awin through third party management. Key skills we need: Extensive knowledge of Ecommerce platforms. A high level of experience with GA4, including some experience with implementations and the Data Layer. A high level of experience with reporting and Business Intelligence tools … on-site content affects Search Engine Optimisation. The ability to use data to drive decision-making, including Google Sheets and Microsoft Excel skills and experience with analytics platforms. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Support Team Leader

Warrington, Cheshire, North West, United Kingdom
Meriden Media
We are currently recruiting for experienced Customer Support Team Leader for our who is the worlds number one manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team … to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance the customer experience. Benefits: Competitive salary. Company sick pay. Free eye tests and flu jabs. Rewards which include discounts at major shops, gym memberships and family days out. Free car parking … and vending machines on site. As a Customer Support Team Leader, your duties will be: Provide excellent customer service to internal and external stakeholders. Manage communication (inbound/outbound) of the responsible business area/s. Oversee activities conducted by the Customer Support Team. Work with team more »
Employment Type: Permanent
Salary: £30,000
Posted:

Operations Manager - Outsourcing Environment

Harrogate, West Yorkshire, United Kingdom
Hybrid / WFH Options
Confidential
Package (Discounted Gym, 2 paid charity/volunteering days more) Hybrid working available (3 days in the office) It is essential that applicants have experience within an Outsourcing Environment or similar. Our client is seeking an experienced Operations Manager to join their leadership team, this is a business-critical … the MD and SLT to develop and manage the operations budget . Provide regular and transparent reports on operational performance to the MD. SKILLS & EXPERIENCE Operations Management experience within an Outsourcing Environment or similar. Demonstrated experience in process optimisation and performance management . Budget management experience … base. They are motivated to elevate their clients brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth. If you are a results-oriented and strategic Operations Manager with a proven track record in ideally a sales more »
Posted:

Hire Desk Co-ordinator

Chester, Cheshire, North West, United Kingdom
M&P Survey
as managing the associated sales administration. Key responsibilities as our Hire Desk Co-ordinator will include: Receiving hire enquiries via telephone and email. Processing customer orders using Syrinx software. Arranging delivery and collection of orders in accordance with the customers' requirements, and liaising, where required, with the warehouse, logistics … office support for M&P external sales personnel. Supporting the management team in leading and contributing to the regular review of procedures to improve customer care, performance, and productivity. Building strong long-term and productive relationships with customers by providing excellent customer experiences through quick and efficient investigations … and resolving all customer queries to ensure delivery of our service promise. What we're looking for in our Hire Desk Co-ordinator: Excellent communication, interpersonal, and negotiation skills Experience in a busy customer service office environment. Organised and thorough with excellent attention to detail Self-motivated more »
Employment Type: Permanent
Salary: £26,000
Posted:

Senior Digital Marketing Executive

Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
As their Senior Digital Marketing Executive, you'll play a pivotal role in driving growth and engagement across various digital channels. Key Responsibilities: Identify customer touchpoints and enhance end-to-end digital customer experiences. Develop and execute digital marketing strategies to generate leads. Create compelling landing pages to … campaigns for optimal results. Manage organic social media activities and budget allocation. Foster relationships with digital agencies. What You Need: 3 years of proven experience in digital marketing or similar role. Strong grasp of marketing principles, digital channels, and tools. Google Analytics experience. Ability to analyse data and drive … actionable insights. Experience with budget tracking and reporting. Ready to make a difference? Apply now and become a vital part of their journey towards financial empowerment and prosperity! Email: As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £35,000
Posted:
Customer Experience
the North of England
10th Percentile
£24,196
25th Percentile
£27,500
Median
£43,000
75th Percentile
£58,750
90th Percentile
£90,125