51 to 75 of 113 Customer Insight Jobs in the North of England

Digital Analytics & Insights Manager - Bradford

Hiring Organisation
Circle Group
Location
Bradford, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 Annual
Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally ...

Digital Analytics & Insights Manager - Leeds

Hiring Organisation
Circle Group
Location
Leeds, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 Annual
Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally ...

Senior Account Manager – Strategic Accounts & Growth

Location
York and North Yorkshire, England, United Kingdom
Account Manager Portfolio of 50–100 customers across different sectors and use cases Reporting to the Commercial Director Working cross-functionally with Product and Customer teamsThis is a high-ownership role for someone who can manage complexity, build strong relationships, and translate customer engagement into long-term commercial … different stages of maturity, from established, high-value accounts to newer customers with significant growth potential. Your focus is to increase the value each customer gets from Shortlister over time and ensure that translates into retention and expansion.**Day-to-day, you will:** Own and develop a portfolio ...

Senior UX Researcher (f/m/d)

Location
Manchester, England, United Kingdom
platform, helping teams better understand our customers and make informed decisions with confidence. You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … drive product and business decisions Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions Communicating research findings confidently and effectively to a range ...

Senior Customer Service & IT Operations Leader

Location
Northwich, England, United Kingdom
Residential Management Group (RMG) is seeking a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre, IT Service Desk and Complaints function at the Northwich office. You will unite managers and teams, translate strategic priorities into day-to-day delivery … drive improvements in performance, quality, customer satisfaction and first-time resolution. Utilising customer insight, technology, automation and AI, you will reduce avoidable contact and #J-18808-Ljbffr ...

Product Director: Social Care & Education

Hiring Organisation
System C
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
millions of people.We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets.This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will influence senior … stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes.What you'll be doingDefine and lead product strategy across multiple portfolios and marketsShape roadmap priorities using customer insight, market evidence and business objectivesDeliver portfolio commitments within agreed capacity, timescales and budgetsOwn portfolio ...

Product Director: Social Care & Education

Location
Leeds, England, United Kingdom
millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

Digital Media Agency Lead

Location
Bury, England, United Kingdom
agency ecosystem. The role will own the strategic management of key agency relationships, ensuring partners deliver against JD's commercial objectives, growth targets and customer acquisition goals. Working across Digital Media and Performance, alongside Brand, Analytics, Finance, Procurement and Technology, the role will develop best-in-class supplier governance … with internal governance, auditing requirements and data privacy regulations. Cross-Functional Leadership Build strong relationships across Digital Media, Ecommerce, Brand Marketing, Analytics, Procurement, Finance, Customer Insight, Measurement and Data Privacy teams. Translate agency performance and commercial insights into clear recommendations for senior stakeholders. Support the Associate Director ...

Lead Product Manager - Power Platform

Location
Manchester, England, United Kingdom
development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. Why this role matters As a Lead Product Manager, you’ll play a key role in helping … secure and well‐governed way Define and communicate a clear vision, strategy and roadmap for Power Platform products Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful ...

Product Analyst

Hiring Organisation
The Portfolio Group
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum
join our growing Product team, working closely with Product Managers, Engineers and key business stakeholders to help shape and improve our products through customer insight and data-driven decision making. What you'll be doing: Gather and document business and user requirements, translating them into actionable product requirements. … Analyse customer feedback, product usage and market trends to identify opportunities for product improvements. Work alongside Product Managers to prioritise features and maintain the product backlog. Produce user stories, acceptance criteria and functional documentation. Collaborate with Engineering, Design and QA throughout the product lifecycle. Monitor product performance using data ...

Market Manager - Glass

Hiring Organisation
Saint Gobain
Location
Eggborough, North Humberside, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
drive strategic and tactical marketing activity across two distinct but closely connected businesses. This is a role sitting at the centre of market insight, customer understanding, product marketing and business growth. You'll work closely with sales, technical, R&D and leadership teams to identify emerging market trends … asks questions, influences stakeholders and takes ownership without needing close supervision. Experience in product marketing, market management or strategic marketing roles Strong understanding of customer segmentation and targeted media campaigns Excellent analytical skills with the ability to interpret data and make recommendations Ability to influence and build relationships ...

Lead Product Manager - End User Compute

Location
Manchester, England, United Kingdom
development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. Why this role matters As a Lead Product Manager, you'll play a key role in helping … services, balancing colleague experience, accessibility, service reliability, security, compliance and operational efficiency Own the product lifecycle and health of the EUC portfolio, ensuring service insight, technical risk, colleague feedback, accessibility needs and operational evidence inform priorities and investment decisions Define and communicate a clear vision, strategy and roadmap ...

Product Lead

Location
Manchester, England, United Kingdom
solely on backlogs and process. We’re looking for someone who can bring clarity to complexity, inspire a high-performing team, and help turn customer and market needs into meaningful product outcomes. You’ll lead and support a talented group of Product Owners across our portfolio, helping to align … focused on delivering real value to transport operators and passengers alike. You’ll play a key role in connecting strategy with execution—bringing together customer insight, business priorities, and technical capability to shape the future direction of our products. What You’ll Be Doing ...

Sales Manager – Corporate North

Location
Manchester, England, United Kingdom
team ownership and overall team strategy Onboard, coach, develop, and retain sales talent Drive interdepartmental collaboration and nurture internal and external stakeholder relationships Develop customer-centric strategies across Tech Sourcing, Professional Services, and Managed Services Manage a team of direct reports generating a minimum of £70 million revenue … ones and team meetings Support and steer RFP responses Manage forecasts, pipeline, and sales rigour on weekly, monthly, and quarterly cycles Identify customer-facing activities, new business opportunities, and strategic campaigns Act as executive sponsor for appropriate account relationships Manage vendor relationships, deal strategy, account-based strategy, alignment ...

Lead Product Manager - ERP and Platforms

Location
Manchester, England, United Kingdom
development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. Why this role matters As a Lead Product Manager, you'll play a key role in helping … continually optimize Co-op ways or working in relation to their products and the RISE methodology Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful outcomes ...

Senior Product Manager - SaaS

Location
Manchester, England, United Kingdom
Product Roadmap Discovery Processes Soft Skills Clear Communication Influencing Skills Coaching Curiosity Motivation to Improve Industry Keywords PropTech Digital Products End-to-End Ownership Customer Insights Tools & Technologies AI Tools Claude Code #J-18808-Ljbffr ...

Ecommerce Trading Manager

Hiring Organisation
We Are Fr Group
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Contract
Contract Rate
£300 - 380 per day + outside IR35
campaigns and product launches to SEO, UX and platform functionality. You'll use data and instinct in equal measure to spot opportunities across every customer touchpoint, working closely with Marketing, Product, Creative, Operations and Customer Service to keep the channels moving at the pace the business does. About … fundamentals well enough to make minor fixes and brief bigger builds Owning integrations between Shopify and third-party platforms, keeping product, inventory and customer data flowing correctly Driving the ecommerce trading plan — promotions, launches, pricing and seasonal moments — and reporting on revenue, conversion, AOV and traffic Taking ownership ...

Engineer - IT Manufacturing Execution

Location
Liverpool, England, United Kingdom
efficiency, quality and consistency of core manufacturing processes, specifically execution and equipment effectiveness.Sales Effectiveness: Simplify the process to find, trust and consume relevant customer insights that drive sales growth and improved engagement.Productivity: Expand operating margin through efficiency by systematically reducing our operating expenses across the company, improving profitability.Your Responsibilities ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
Pubnub
Location
Durham, County Durham, UK
Employment Type
Full-time
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
Pubnub
Location
Brighouse, West Yorkshire, UK
Employment Type
Full-time
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
Pubnub
Location
Grange-Over-Sands, Cumbria, UK
Employment Type
Full-time
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Ecommerce Trading Manager

Location
Liverpool, England, United Kingdom
campaigns and product launches to SEO, UX and platform functionality. You'll use data and instinct in equal measure to spot opportunities across every customer touchpoint, working closely with Marketing, Product, Creative, Operations and Customer Service to keep the channels moving at the pace the business does. About … fundamentals well enough to make minor fixes and brief bigger builds Owning integrations between Shopify and third-party platforms, keeping product, inventory and customer data flowing correctly Driving the ecommerce trading plan - promotions, launches, pricing and seasonal moments - and reporting on revenue, conversion, AOV and traffic Taking ownership ...

Qualification Development Lead

Location
Manchester, England, United Kingdom
Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

Product Manager

Location
Newcastle upon Tyne, England, United Kingdom
source effectively, stock efficiently, sell profitably and service competitively Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn … technology can improve the way we work and help our customers which is always supported by strong human insight and communication. Are you ready to drive the future of AutoCat? We are looking for a dynamic and innovative Associate Product Manager to shape our newly-launched AutoCat v10. Built ...

Senior Platform Owner - Customer Engagement

Location
Skipton, England, United Kingdom
Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics … This platform is a central enabler of Skipton’s purpose and transformation goals, powering journeys across Homes, Money and Membership by giving colleagues the insight, capabilities and automation they need to deliver brilliant service. You’ll build, operate and evolve a unified, scalable and resilient platform that allows ...