Royston, yorkshire and the humber, united kingdom Hybrid / WFH Options
Grant Instruments
inbound enquiries (email, web, and phone) with advice, pricing, and technical information Build and nurture relationships with new and existing customers across diverse sectors Manage and maintain CRM records (HubSpot) and sales pipeline activity Support field sales and engineers with quotations, demos, and tender response Collaborate with the marketing team to follow up on campaign and lead activity Stay up … What We’re Looking For Experience: Previous experience in sales, sales support, or customer service Skills: Excellent written and verbal communication, strong organisation, proactive follow-up, and CRM proficiency (HubSpot preferred) Knowledge: Ability to learn and explain technical products clearly Bonus Points For: Experience in a technical or instrumentation-based company Understanding of environmental monitoring or sensor technologies Familiarity with More ❯
role within a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customer service, CRM system (hubspot) and order management Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the role will be based at their European Head office … to create all new reporting metrics across the European CS Functions Description Capture and record customer data to understand Customer Service performance and outputs across data stream including CRM (Hubspot) & ERP systems Create and implement customer service dashboards focused on customer service activity, order management (OTIF) and customer satisfaction Create and present reports based on customer activity and customer satisfaction … NPS & CSAT performance across the function Profile Experience in a similar Analyst role across either Customer Service, Contact Centre, Supply Chain/Order Management Experience working with CRM systems - Hubspot Desirable Ability to interpret, understand and present on multiple data streams Customer focused approach Strong Excel skills Job Offer This is an exciting, newly created role for a global market More ❯
