76 to 100 of 109 IT Support Jobs in the North of England

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology … including creation of process and technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage More ❯

IT Support Engineer - £27,000-£35,000 – Field Based around the Northwest An established organisation with a regional presence in the Northwest is seeking a skilled IT Support professional to join its close-knit technology team. The ideal candidate will have a broad technical skill set … a proactive mindset, and the flexibility to work both independently and collaboratively. Regular travel to various sites and occasional out-of-hours support will be required as part of the role. Key Responsibilities Provide day-to-day support for the company’s EPOS systems across locations. Deliver technical … training and support to staff members. Offer technical support for internal business systems at the head office, including incident resolution and handling service requests. Administer and support core IT infrastructure, including servers, networks, and virtual environments. Work with external technology vendors and service providers to ensure More ❯

Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Open Network Services are looking for their next IT apprentice to join their ever-growing team. Offering fantastic progression opportunities upon successful completion of the Level 3 Microsoft IT Support … services, web design, and networking solutions making this role your gateway to a world of opportunities! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Liaising with end users and booking … couriers. Accurately updating IT systems for incoming and outgoing goods to maintain accurate, up to date stock inventory and hardware asset management. Disposal of IT equipment in accordance with Waste Electric and Electronic Equipment (WEEE) Regulations 2013. Following Software Asset Management guidelines and processes. Providing advice, guidance and More ❯

Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Open Network Services are looking for their next IT apprentice to join their ever-growing team. Offering fantastic progression opportunities upon successful completion of the Level 3 Microsoft IT Support … services, web design, and networking solutions making this role your gateway to a world of opportunities! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Liaising with end users and booking … couriers. Accurately updating IT systems for incoming and outgoing goods to maintain accurate, up to date stock inventory and hardware asset management. Disposal of IT equipment in accordance with Waste Electric and Electronic Equipment (WEEE) Regulations 2013. Following Software Asset Management guidelines and processes. Providing advice, guidance and More ❯

the market leader in the UK for supplying state of the art Alarm Management systems to the alarm monitoring industry. We also supply and support systems in Europe and the USA. The average time with Monitor now exceeds 5 years. We are one of the most attractive employers in … York and people don't want to leave us. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Support Engineer Apprentice for a premier supplier of alarm monitoring systems based in York. Role Summary: The vacancy will initially involve training in all the … aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application. Key Responsibilities: As an IT Support Apprentice your main roles and responsibilities will include: Initially the candidate will undergo a mixture of training and on the More ❯

AFP Technology's apprenticeship programme. No prior experience is necessary—just a willingness to dive in and grow with us! Role Provide first line IT support to over 130 businesses across Yorkshire and beyond both remote and on site. To organise your own time and self-manage your … virtually by remoting into users or in person on site or with PC’s brought to the office. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support More ❯

speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges … and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an … IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate More ❯

Key Responsibilities Provide technical support to end-users, both in person and remotely Install, configure, and maintain computer systems and software Implement security of the network, data and its storage and communication systems Assist with network administration tasks, including setting up user accounts and permissions Work together with other … managers and directors in relation to IT matters Help manage the process for achieving agreed standards for Cyber Security and protocol Discuss, agree and maintain IT elements of the Business Continuity Plan Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and … assists with Data management (GDPR) Document technical procedures and create user guides. Collaborate with the IT Manager to implement new technologies and upgrades. General Responsibilities Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail. Support More ❯

Key Responsibilities * Provide technical support to end-users, both in person and remotely * Install, configure, and maintain computer systems and software * Implement security of the network, data and its storage and communication systems * Assist with network administration tasks, including setting up user accounts and permissions * Work together with other … managers and directors in relation to IT matters * Help manage the process for achieving agreed standards for Cyber Security and protocol * Discuss, agree and maintain IT elements of the Business Continuity Plan * Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and … assists with Data management (GDPR) * Document technical procedures and create user guides. * Collaborate with the IT Manager to implement new technologies and upgrades. General Responsibilities * Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail. * Support More ❯

Statement Of Purpose: The post holder will work under the direction and instruction of the Director, providing technical and student support within IT. Role Main Duties And Responsibilities Supervision of the classroom: To provide support services to teaching staff in organising requirements for their work and ensuring all … equipment, materials and technologies are ready for lessons/project work. To prepare, design and deliver teaching aids to support IT tutors as required. To assist in the maintenance of safety standards in the Academy, as per the planned maintenance schedule and as directed by the Manager. To … support the development and delivery of Computer networks, Cyber security and Software development. To ensure IT equipment is maintained correctly. To organise equipment for lessons to students undertaking IT qualifications/exams. To undertake such other tasks relevant to the work of the IT or the More ❯

Job Overview At Ilkley IT Services, we are passionate about providing cutting-edge IT solutions that empower businesses across West and North Yorkshire. As a Managed Service Provider (MSP) with a proven track record of excellence, we specialise in creating tailored IT services for small and medium … dynamic and collaborative team, this is the opportunity for you. In this role, you will take on responsibilities spanning 1st, 2nd, and 3rd Line support, ensuring seamless service for our clients. This includes resolving everyday technical issues, tackling more advanced problems, and leading impactful IT projects. Key Responsibilities … Client-Centric Support Across All Levels: Provide expert 2nd and 3rd line support, resolving escalated and complex technical issues with a focus on client satisfaction. Contribute to 1st Line support when required, answering calls, assisting with basic queries, and ensuring smooth day-to-day operations. Build strong More ❯

We have a fantastic opportunity for an Apprentice IT Support Technician to join the business to support the growth and development of the IT services in our growing and evolving organisation. In this role you will provide efficient and effective IT services and support to the organisation across all company sites. Role Work alongside the experienced IT team whilst learning all aspects of the role and the systems used within the organisation Administration and maintenance of desktop and server hardware and software systems, including directory services, operating systems, Microsoft 365 and database … colleagues and internal/external personnel Assigning and revoking company equipment including laptops, smart phones, and access tokens To ensure accurate record keeping using IT systems To follow processes and procedures within the IT Service and assist in updating these when appropriate To work in line with ‘best More ❯

the skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Operations Technical Analyst to join our busy team based in Macclesfield. Main responsibilities: Resolving incidents & requests in … line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective … action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over More ❯

made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include … building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider … role (MSP) would be beneficial but a passion for IT and a drive to develop your skills is what we look for. The role will also require excellent interpersonal skills as the role will involve regularly liaising with our clients. The role will range from supporting end users over More ❯

The Vacancy Are you a Support Analyst looking to join an organisation where what you do genuinely makes an impact? This is an opportunity to support key business systems that support our goal of positively impacting the health and wellbeing of the UK population. This role sits … within a part of the IT support team responsible for supporting multiple business areas and products. Your main focus will be will be acting as a second/third line support, working closely with the users, development team and technical services. We are a collaborative team, we … technology to make healthcare faster, better, and more accessible to all, and therefore you will play a key part in supporting us in making it happen! Other key responsibilities and accountabilities will include; Provide detailed second/3rd line operational support, investigation, and analysis of system issues Liaise More ❯

NMS Recruit are seeking a driven and enthusiastic IT Technician to join a personable MSP based in Chester. This role offers a wide variety of tasks giving you great exposure to supporting all areas of the business including project work and cloud based solutions. This role is full time … office, no hybrid or working remote available. The role is very much suited to someone who enjoys using a wide range of IT skills, someone who wishes to maintain and continually learn across multiple skill sets. The ideal candidate will have a passion for IT with at least … years experience in an IT Support role and an eagerness to develop experience within cloud based solutions. The role is a full time office role, you will also need to have a driving license to travel to customer sites as and when required. Project Related Activities You will More ❯

The Role We are currently recruiting for the position of IT Support Engineer . In this role you will maintain and support IPEC's digital infrastructure, ensuring reliable and secure IT services for both internal teams and global customers. This role encompasses advanced Linux system administration … networking, database management, and DevOps, while also providing technical support and troubleshooting across the organisation. More ❯

The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work … with our Technology Operations Director and other teams within Is to ensure that our services align to their needs. Job Title: Head of Technology Support Working hours: 40 What You'll Be Doing: Oversee the digital and core IT Service desk and system management (maintenance, support, small … change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. Establish new and report More ❯

enthusiastic and friendly candidate to join a company that values its employees as a crucial part of their success. Our client is seeking an IT Support Engineer to join on a permanent full-time basis; working hours are 9am - 5pm, Monday to Friday. Benefits: Free parking Development opportunities … Role Responsibilities: Provide technical assistance and support related to computer systems, hardware, and software Utilize strong customer service skills and troubleshoot various IT issues effectively Ensure smooth and efficient operation of the technology infrastructure Proactively monitor, escalate, and pursue outstanding Helpdesk calls to ensure prompt responses Keep customers … orders, and order new equipment for installation and configuration Candidate Requirements: 1-2 years' experience in a Helpdesk environment Experience in a 1st line support role Proficiency with Windows 10/11 and server OS Experience with Mobile devices (Android & IOS) Basic Microsoft Office 365 administration skills Basic network More ❯

We're looking for an enthusiastic 1st Line Support Technician to join our team at Cleartech Communications Ltd and be the first point of contact for customers, solving their technical issues with expertise and care. If you’re passionate about technology, love helping people, and want to be part … of a growing, customer-focused company, get in touch! Role Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged Dealing with internal IT support, supporting staff and customers with Office 365, Outlook, and internal LAN/network Working … our other internal systems and platforms Perform root cause analyses on issues and, where appropriate, investigate reasons and feed back to the team Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team Working as More ❯

Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Open Network Services are looking for their next IT apprentice to join their ever-growing team. Offering fantastic progression opportunities upon successful completion of the Level 3 Microsoft IT Support More ❯

Job Title: IT and Network Support Team Lead Location: Warrington Salary: £45,000 to £50,000 Benefits: Car Allowance, Pension Excellent opportunity to join and lead the IT support team of a very well-established and expanding company based in Warrington. They have a highly successful … rapidly growing presence and a reputation for excellent quality and service which the IT team also adhere to when delivering support to their users over multiple sites in the UK. The role will be based in the office four days a week with one day at home. The … Role Based in Warrington, you will be tasked with leading the current team of 5 people who cover their 2nd line support, including networking throubleshooting particularly in Cisco Meraki. We expect this to be a hands-on role with you spending 30% of your time manging the team and More ❯

Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you … end-user service, efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional … changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise More ❯

will initially involve training in all the aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application. Role Initially the candidate will undergo a mixture of training and on the job experience. The position is based solely in … the support department but will liaise with the development department. Key responsibilities will be: Interface directly with our customers in a professional and courteous manner. Provide support on a product which monitors life and property. Integrate into an established team of IT professionals. As well as working … on the first line support desk, the candidate may assist in internal infrastructure work and manage projects. The candidate will need to be someone who is capable of following a contract to supply a new Sentinel system and meet each requirement in that project to install the system, configure More ❯

Azure/Windows/Servers/Virtualisation Modern Workplace/Office 365/Azure/Windows/Servers/Virtualisation 2nd/3rd Line Support Engineer – Manchester/Hybrid - £45,000 PA I'm currently working with a well-established and fast-growing Managed Service Provider that’s looking … to bring a skilled 2nd/3rd Line Support Engineer into their team. This client supports a wide range of businesses across various sectors and is known for delivering first-class IT solutions — from cloud services to on-site support. This role offers 1-2 days at home … on a hybrid basis. They're after someone who’s confident tackling technical issues up to a third-line level, with experience spanning desktop support, cloud technologies, and network troubleshooting. You’ll be part of a collaborative environment where no two days are the same, and where your ideas More ❯