201 to 225 of 267 ITIL Jobs in the North of England

Head of IT Service Delivery (Hybrid)

Location
Manchester, England, United Kingdom
Ireland. You will establish a single operating model, drive service standards, and act as senior escalation point for service issues. The role requires strong ITIL knowledge, governance experience, and a proven ability to transform service delivery across multi-site operations. A strategic partner and trusted advisor to ExCo, you will ...

Service Desk Manager – Flexible Hours & Great Benefits

Location
Leeds, England, United Kingdom
improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders, you will shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

Service Transition/Service Designer

Hiring Organisation
Sanderson Recruitment
Location
North West, United Kingdom
Employment Type
Contract
Contract Rate
£550 - £600 per day
Service Introduction/Service Design/Service Improvement ideally on large programmes across multiple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

Senior IBMi Engineer (RPG)

Location
Liverpool, England, United Kingdom
high quality, value for money solutions by delivering build/unit test to Love2shop standards. Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. Lead and resolve problem solving issues that arise ...

Infrastructure Technical Project Delivery Manager

Hiring Organisation
Experis
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
£380 - £409/day
technologies (Azure, AWS, GCP) Windows Server and Linux platforms Storage and backup technologies Enterprise networking concepts Infrastructure monitoring and operational tooling Service management principles (ITIL) Project management methodologies (Waterfall, Agile, Hybrid) RAID management and governance reporting Financial and resource management Qualifications Essential Degree or equivalent practical experience in Information Technology … Engineering, or a related discipline. Project Management qualification such as: PRINCE2 Practitioner PMP Agile Practitioner MSP Desirable VMware Certified Professional (VCP) ITIL Foundation or higher Cloud certifications (Azure, AWS, GCP) SAFe or Agile certifications Leadership Capabilities Drives delivery excellence through effective planning and execution. Creates clarity in complex and fast ...

IT Manager

Location
Preston, England, United Kingdom
Experience working in the legal sector. Understanding of the software development lifecycle. Experience managing external IT service providers. Experience working within ITSM environments (e.g., ITIL). Qualifications/Technical Competencies IT‐related degree or equivalent experience/accreditation. Strong understanding of data protection legislation and best practice. ITIL or similar ...

1st Line IT Service Desk Engineer — Hybrid (Chester)

Location
Chester, England, United Kingdom
offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line … DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than ...

Service Desk & Digital Support Analyst

Location
Lancashire, England, United Kingdom
Bring Experience within a Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands‐on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption … initiatives Ability to create clear, engaging digital learning and support content Excellent communication and stakeholder engagement skills Desirable ITIL or other Service Management certifications Experience using data and analytics to drive service improvements Exposure to automation, ServiceNow enhancements or digital adoption frameworks #J-18808-Ljbffr ...

Incident and Problem Management Analyst (SC Cleared)

Location
Warrington, England, United Kingdom
post-incident review actions. Knowledge of root cause analysis techniques and problem review governance. Your Profile Essential skills/knowledge/experience: SC cleared. ITIL certified or able to demonstrate strong ITIL process knowledge. Experience working in Incident and Problem Management within a busy operational environment. Strong understanding of ITIL … resolution, service stability and continuous improvement. Build your service management expertise while contributing to root cause analysis, known error management and improved customer experience. ITIL V5 certification. Strong Infrastructure Technical Skills. Experience with ServiceNow or similar ITSM platforms. TCS is consistently voted a Top Employer in the UK and globally. ...

IT Manager - Growth, Security & Cloud (Hybrid)

Location
Preston, England, United Kingdom
reliable, secure technology across offices in Lancashire, Cumbria and Staffordshire. You will drive improvements, manage vendors, and guide enterprise IT strategy, including risk management, ITIL-aligned processes, and modern workplace technologies such as #J-18808-Ljbffr ...

Senior Network Engineer (Fortinet) - Liverpool

Hiring Organisation
Adecco
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£420.00 - £470.00 per day
Network segmentation and security zoning Disaster recovery and business continuity networking Load balancing and failover technologies Desirable Certifications Fortinet FCP/NSE CCNP Enterprise ITIL Foundation Apply If you are an experienced Network Engineer with strong Fortinet expertise and experience supporting enterprise network environments, we would be keen to hear ...

Senior Network Engineer (Fortinet) - Liverpool

Hiring Organisation
Adecco
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Contract
Contract Rate
£420 - £470/day
Network segmentation and security zoning Disaster recovery and business continuity networking Load balancing and failover technologies Desirable Certifications Fortinet FCP/NSE CCNP Enterprise ITIL Foundation Apply If you are an experienced Network Engineer with strong Fortinet expertise and experience supporting enterprise network environments, we would be keen to hear ...

Application Support - Service Engineer

Hiring Organisation
Hackajob Ltd
Location
Knutsford, Cheshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
performance of critical business applications. The role will include monitoring and supporting business-critical applications, investigating and resolving production incidents in line with ITIL processes, and working with engineering teams to click apply for full job details ...

Hybrid IT Major Incident Lead

Location
Manchester, England, United Kingdom
drive outage resolution via workarounds or permanent fixes. You will coordinate with technical leads, manage actions, and ensure completion within SLAs. This role requires ITIL V3/V4 Foundation, strong client-facing communication, and flexible hours including on-call. Hybrid working across Capgemini offices, client sites and home is supported. ...

Senior IBM i RPG Delivery Lead

Location
Liverpool, England, United Kingdom
expert on the IBMi platform. You will lead developers and technicians, analyse new developments, and estimate feasibility while delivering quality software changes with strong ITIL-aligned change control and on-call involvement. You will work with IBM WebSphere integration and iSeries platforms, reading and documenting code as part ...

ISP Data Migration Specialist - Social Care Systems

Location
Bradford, England, United Kingdom
social care system migrations (TPP SystmOne, System C Liquidlogic LAS or similar local government apps). You will support, maintain and enhance services, follow ITIL processes and collaborate across teams to optimise system availability. The ideal candidate will deliver expert advice, implement preventative measures and supervise #J-18808-Ljbffr ...

AI Platform & Site Reliability Engineering Consultant/Senior Consultant - Cloud Operating Model

Location
Manchester, England, United Kingdom
development. Learning & development – Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE Skills Practical experience with ITIL V4 and/or V5 best practices and frameworks, including Incident, Change Management, Problem Management, and Service Desk operations with an interest in how these … processes evolve through automation and AI‐enabled tooling. ITIL V4 and/or V5 Foundation or higher‐level certification demonstrating formal training and understanding of ITIL processes will be highly valued. Hands‐on familiarity with GenAI tooling and platforms and an understanding of how these integrate into cloud operating models ...

Principal Service Desk Analyst

Location
Leeds, England, United Kingdom
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the ...

Senior Telemetry Support Analyst

Hiring Organisation
Yorkshire Water
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Company description: Water Utility Company based in Yorkshire region of England. Job description: Senior Telemetry Support Analyst Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here ...

Senior Telemetry Support Analyst

Location
Rochdale, Lancashire, United Kingdom
Company description: Water Utility Company based in Yorkshire region of England. Job description: Senior Telemetry Support Analyst Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here ...

Senior Infrastructure Engineer

Hiring Organisation
Appcast
Location
Manchester, UK
Job DescriptionThe Senior Infrastructure Engineer is responsible for designing, delivering, supporting and maintaining secure, resilient and supportable infrastructure solutions across AJ Bell’s technology estate.The role acts as a senior technical contributor within the Infrastructure ...

Cloud and Infrastructure Operations Manager (AWS)

Hiring Organisation
Appcast
Location
Chester, Cheshire, UK
Job DescriptionLead and evolve our global AWS infrastructureWe're looking for an experienced Cloud & Infrastructure Operations Manager to take ownership of our global cloud platforms, with a particular focus on our AWS environment.Reporting directly to ...

Service Delivery Manager

Location
Cheadle, England, United Kingdom
budgeting input, invoicing support, and supplier relationship management. Applicants with a blend of the following experience will be highly regarded: Experienced Service Management professional ITIL V3 Foundation/Intermediate qualified Expert knowledge of, and extensive experience of working within, an ITIL best practice aligned framework/environment Experience of leading ...

IT Helpdesk Team Leader

Location
Wakefield, England, United Kingdom
skills Ability to manage competing priorities in a fast movingbusiness Experience supporting M365, Windows operating environments, activedirectoryand networking technologies Driving licence Desirable Knowledge of ITIL frameworks and service management methodologies Experience of business applications, ERPsystemsand CRM platforms Relevant industry certifications like ITIL, Microsoft or CompTIA Personal Attributes Comfortable working across ...

Senior Specialist Engineer - Networks

Hiring Organisation
Appcast
Location
Leeds, UK
such as Ansible and Python to improve consistency and efficiency.Manage vendor relationships, technology lifecycles, procurement planning and proof-of-concept evaluations.Produce technical documentation, support ITIL Incident, Problem, Change and Request Management processes, contribute to CAB activities, mentor engineers, provide expert stakeholder advice, maintain compliance with ICT standards and deliver high … such as Ansible and Python to improve consistency and efficiency.Manage vendor relationships, technology lifecycles, procurement planning and proof-of-concept evaluations.Produce technical documentation, support ITIL Incident, Problem, Change and Request Management processes, contribute to CAB activities, mentor engineers, provide expert stakeholder advice, maintain compliance with ICT standards and deliver high ...