26 to 50 of 135 ITIL Jobs in the North of England

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...

with the relevant experience or job titles of; IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician may also be considered for this role. ...

Windows environments Experience in a 2nd line or senior IT support role Ability to mentor and support junior colleagues Good understanding of ITIL or structured service desk processes (formal certification not required) Strong communication skills and stakeholder management ability Customer-focused approach with a proactive attitude What Our Client Offers ...

Online, Teams, Intune) Azure VMs, SSO, MFA, SAML Hyper-V, FortiGate firewalls, Mimecast Telephony/SIP, Remote Desktop Services Datacentre technologies (power, cooling, efficiency) ITIL Foundation, cyber or information security interest Legal systems experience (e.g. iManage, Aderant, BigHand ...

models, process models, business and technology capability models and taxonomies Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) Bachelor's degree or equivalent qualification/experience #J-18808-Ljbffr ...

friendly way Strong organisational and coordination skills Confident engaging with both technical teams and business users Skills & Experience - Desirable Awareness of IT service management (ITIL) concepts Experience with Power Platform tools (Power Automate, Power Apps, Power BI) Experience creating digital learning content (videos, guides, knowledge articles) Familiarity with tools such ...

ability and customer service mindsetClear and confident communication skills Desirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL experienceBasic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply ...

recovery, DR inputs). Experience in large, distributed estates (multiple sites, WAN constraints, mixed legacy/modern platforms). Relevant certifications (major cloud, networking, ITIL, or security engineering credentials). Out of scope Acting as programme or project manager. Ownership of security policy or governance frameworks (beyond technical input/ ...

personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...

escalations, and improvement plans. Strong stakeholder management and communication skills. Excellent analytical and reporting capabilities. Desirable Experience within a regulated environment. Utilities sector experience. ITIL or Service Management experience. Key Attributes Takes ownership and works independently. Confident and credible when challenging suppliers. Strong attention to detail. Commercially aware and outcome ...

Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

crisis management and cross-functional coordination. A good technical understanding of infrastructure, cloud platforms, backup and recovery technologies. Knowledge of industry standards such as ITIL, ISO 22301 and ISO 27001 would be advantageous. Experience working within hybrid-cloud, highly regulated or critical infrastructure environments is desirable. The ability to collaborate ...

budget management ensures maximum value from internal teams and external partners. What we are looking for: Professional ITSM expertise supported by certifications such as ITIL . Deep understanding of IT service management frameworks and cross-domain IT disciplines (Applications, Data, Infrastructure, Service Management). Strong capability in incident, problem ...

experience Knowledge of production line technologies and shop floor systems Experience supporting barcode scanners, printers, smart devices and manufacturing endpoints ServiceNow experience Knowledge of ITIL processes and best practices ...

laptop hardware Someone who can think independently rather than following scripts all day Strong communication skills and a calm approach under pressure Useful extras: ITIL exposure Microsoft or other certifications Experience working in a fast-moving support environment The important bit: You do not need to know everything already. What ...

customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed ...

data models, reference architectures) Excellent stakeholder management, communication, and influencing skills Experience in leading change, driving improvement, and mentoring teams Familiarity with ITSM/ITIL principles and data governance frameworks Relevant degree or equivalent experience, with architecture certification (e.g. TOGAF, DAMA) The following skills are advantageous but not essential: - Experience ...

required. Previous experience working with MS Teams is required. Managing Microsoft SharePoint and Teams Training Good understanding of Microsoft 365 products Knowledge of ITIL would be an advantage. Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio) Due to the volume of applications received for positions ...

qualifications Essential GCSE or equivalent in Maths and English Language Desirable Training and/or qualification in SQL Evidence of continued professional development ITIL foundation status PRINCE2 foundation status Experience Essential: Experience(>1 year) ofdigital systems management,configurationand support Experience(>1 year) ofusing clinical systems to support the provision ...

Strong understanding of data management principles and application to software. Agile and resilient – able to make pragmatic decisions and deliver at pace. Understanding of ITIL principles (certification desirable). Microsoft Professional certification desirable. Experience driving change in a complex organisation through cross‐organisational collaboration. Step‐up mindset, sound judgement, accountability. ...

architects, engineers, and business stakeholders to translate complex needs into effective technical solutions. Ensure live services are operated and supported effectively in line with ITIL principles and processes Build backlogs to support live service maintenance and delivery, including non functional and functional upgrades and enhancements Mentor and support developers ...

with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. ITIL ...

intensive or regulated environments (e.g. utilities, infrastructure or similar) Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply? Play a central role in a major technology transformation programme Build and shape an enterprise architecture function with real influence Work on systems ...