and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core More ❯
experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/Information Security. ITIL Foundation. Batchelor Degree in Computer Science. Strong stakeholder management, able to influence and negotiate at all levels. Attention to detail and accuracy of work. Experienced at making informed decisions, against More ❯
and system management skills. Scripting - proficiency in Bash, Python, and YAML for automation and integration tasks. Security Practices - patch management, vulnerability remediation, and hardening processes. Process Alignment - knowledge of ITIL-aligned Incident, Change, and Problem Management processes. Nice to have Kubernetes - automation of container platform deployment and configuration. Terraform - infrastructure provisioning and infrastructure-as-code practices. VMware - automation of VM More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯
Northwich, Cheshire, England, United Kingdom Hybrid / WFH Options
Teemz Ltd
router faults. Competency demonstrated in supporting products and services such as Managed and Wholesale DSL, FTTC, EFM, EAD, EoFTTC. Perform Openreach Co-op calls and escalation management. Understanding of ITIL frameworks Excellent communication skills in English, both written and verbal. Strong organisational skills and the ability to work under tight deadlines. More ❯
to work under pressure Professional working attitude - strong ability to communicate effectively with local and remote team members Experience in a Technical Support/Net Ops environment Desirable skills ITIL knowledge/foundation certification TCPDump/Wireshark packet capturing Experience with the following: Fortinet - FortiGates and FortiSwitches, understanding of SDWAN solutions, AWS, Azure, Netreo monitoring tools If you are passionate More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
configuration and management iSCSI SAN technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and translates this into action; Shares More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
AJ Bell
SAN technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters More ❯
Accrington, Lancashire, North West, United Kingdom Hybrid / WFH Options
Freight Personnel
EBITDA contribution). Education & Certifications * Bachelor's degree in Computer Science, Information Systems, Business, or a related field. * Desirable: * Relevant certifications such as Agile/Scrum (e.g., PSM, CSM), ITIL, Prince2, security certifications (e.g., CISSP), or ISO 27001 awareness. Key Performance Indicators (KPIs) * Project delivery performance (on-time/on-budget %) * CSAT/NPS for franchise technology support services * Release More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
Freight Personnel
EBITDA contribution). Education & Certifications * Bachelor's degree in Computer Science, Information Systems, Business, or a related field. * Desirable: * Relevant certifications such as Agile/Scrum (e.g., PSM, CSM), ITIL, Prince2, security certifications (e.g., CISSP), or ISO 27001 awareness. Key Performance Indicators (KPIs) * Project delivery performance (on-time/on-budget %) * CSAT/NPS for franchise technology support services * Release More ❯
and occasionally to Germany • Valid UK driving licence • Familiarity with IT service platforms (e.g., ServiceNow), Windows environments, and mobile technologies is desirable • Understanding of LAN/WAN infrastructure and ITIL principles is advantageous What to Expect If your application is successful, you'll first have a conversation with a member of our Talent team. Shortlisted candidates will then be invited More ❯
South Western Ambulance Service NHS Foundation Trust
to promote equality in opportunity, employment and service delivery Desirable Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for More ❯
to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply directly through More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
and vendor relationships. A confident communication style, with the ability to translate technical concepts for non-technical audiences. A degree (or equivalent) in a related field and certifications (e.g., ITIL, CISSP, Microsoft) are highly desirable. Familiarity with the Power Platform (Power BI, Fabric) and Azure is a plus. What's in it for You? Excellent Salary: A competitive salary of More ❯
Meadowfield Industrial Estate, Durham, County Durham, England, United Kingdom Hybrid / WFH Options
CEF - City Electrical Factors - IT
Experience with large-scale SaaS platforms and integrations. Familiarity with email/web security platforms (e.g. Proofpoint, Forcepoint, Zscaler). Understanding of Atlassian tools such as Jira and Confluence. ITIL/ITSM certifications or relevant qualifications. About Us: CEF (City Electrical Factors) was founded in 1951 in the UK and has grown to become the UK’s leading electrical wholesaler More ❯
leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities. More ❯
desktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great BUT this NOT essential. Finally, you will be working in an ITIL environment , therefore if you have done so before then great, but again not a necessity. If you like what you see and are keen to apply, please CLICK APPLY and More ❯
application support in a Windows-based environment. Experience with Intune/SCCM, Microsoft 365, Azure, and service management tools. Excellent troubleshooting skills and a proactive approach to problem-solving. ITIL Foundation qualification (minimum). Experience working with third-party suppliers and managing change effectively. Demonstratable experience with automation, monitoring, and application performance reporting. Some of our benefits include: Salary reflective More ❯
numeracy, analytical and reporting skills A valid driving license is essential as travel will be required to other offices Travel expected to other offices Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Security Desirable IT Security Officer/IA Technical Architect at CCP associate or practitioner level. With the capability to enable effective IT security across a wide portfolio of ICT ITIL foundation Project Management Foundation (Prince 2) A Professional Certification or qualification in Information Security (CISA, CISMP, CISM, CISSP, CRISC) or other relevant professional IT security qualification. Experience Essential Recent security More ❯
and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITIL Foundation certification* Security or project management certifications* Experience with tools like JIRA, Confluence, SharePoint* Background in incident responseand risk management Benefits * Salary up to £41,000 depending on experience* Pension More ❯
Macclesfield, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITIL Foundation certification* Security or project management certifications* Experience with tools like JIRA, Confluence, SharePoint* Background in incident responseand risk management Benefits * Salary up to £41,000 depending on experience* Pension More ❯
Principles and practices of information systems as applied to a large and diversified public organization. Perform Software Installation, diagnostics, and repair. Network Analysis and Troubleshooting. Principles and practices of ITIL standards. Work cooperatively with users to provide basic direction and instruction with computer applications and systems. Maintain confidential data and information. Analyze problems; identify alternative solutions, project consequences of proposed More ❯