26 to 50 of 207 ITIL Jobs in the North of England

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

UK sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPIs are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯

sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPI’s are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯

understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯

understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯

Strong background in integration testing and API validation Experience with Microsoft Dynamics 365 Finance and Operations lifecycle Demonstrated ability to embed security and privacy by design Desirable: ITSM qualifications (ITIL Intermediate/Expert) Modern project management qualification (PRINCE2 Practitioner) Why This Role? Impact: Lead testing strategy for mission-critical systems Growth: Develop your leadership skills whilst advancing testing practices Innovation More ❯

PKI - Source control (Git), GIS (ESRI Enterprise) - AI/ML workflows and analytical services Desirable Skills Royal Navy or maritime domain experience Familiarity with Confluence, Jira, SharePoint, MS Teams ITIL v4 certification Knowledge of maritime/geospatial data types (NMEA/AIS, Radar, SIGINT, Imagery, etc. More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

up to date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with some More ❯

Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to More ❯

and SharePoint. Knowledge of layer 2 and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Service delivery and service improvement ITIL awareness Thisisanexcellentopportunitytojoinawell-establishedmedium-sizedglobalbusinessintheongoingenhancementoftheircorebusinesssystems.YouwillneedtolivewithinthelocalvicinityofLancaster,Preston,BoltonorBlackburnandbeabletocommuteintothecityeasily. More ❯

The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Role Incident and Service Request Management: · Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. · Log all incidents accurately and in detail More ❯

e.g. CCNP) or equivalent knowledge, skills and experience. Relevant Leadership Qualification or equivalent knowledge, skills and experience. (e.g. ILM/CMI/Degree) Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Evidence of continued professional development Desirable Professional, managerial and leadership qualification or equivalent experience at senior management level. Knowledge & Experience Essential Proven experience in team management, work scheduling, performance More ❯

or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯

or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯

and scripts to ensure high-quality. Monitor and report on testing progress, managing issues through to resolution. Document change management and QA activities clearly and consistently. Ensure compliance with ITIL, internal policies, and industry standards. Support post-implementation reviews, making recommendations for improvement. Collaborate with IT, business stakeholders, and project teams to embed best practices. About You: Proven experience in More ❯

The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯

in a proactive way in a fast-paced environment * Excellent written and communication skills * Strong understanding of Firewall and Security principles * Basic understanding of working within SLAs * Understanding of ITIL processes * Full UK Driving License Benefits include and are not limited to: * Regular training and progression opportunities * Hybrid working options * Cycle to work scheme * Private medical cover * Pension scheme Next More ❯

data solutions that explore, capture, transform, and utilize data to support AI, ML, and BI Proficiency in data science languages/tools such as R, Python, SAS Awareness of ITIL (Incident, Change, Problem management) Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to More ❯

understanding of Windows OS, MS Office, and common IT systems Strong communication and problem-solving skills Ability to work in a fast-paced environment and manage multiple tasks Preferred: ITIL Foundation certification or equivalent knowledge Experience with service desk tools (e.g., ServiceNow, Jira, Zendesk More ❯

understanding of Windows OS, MS Office, and common IT systems Strong communication and problem-solving skills Ability to work in a fast-paced environment and manage multiple tasks Preferred: ITIL Foundation certification or equivalent knowledge Experience with service desk tools (e.g., ServiceNow, Jira, Zendesk More ❯

understanding of Windows OS, MS Office, and common IT systems Strong communication and problem-solving skills Ability to work in a fast-paced environment and manage multiple tasks Preferred: ITIL Foundation certification or equivalent knowledge Experience with service desk tools (e.g., ServiceNow, Jira, Zendesk More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯