76 to 100 of 135 ITIL Jobs in the North of England

designs and implement solutions * Working independently within onsite customer environments * Strong documentation and communication skills Desirable: * Experience within large enterprise or global infrastructure environments * ITIL operational process knowledge * Cisco certifications (CCNA, CCNP or equivalent) * VMware certifications * Data Centre networking experience * SD-WAN exposure * DNS operational knowledge Key Traits: * Strong deployment ...

designed and operating effectively to manage risk, support compliance, and meet regulatory and organisational requirements. Oversee adherence to relevant frameworks and standards (e.g. ITIL, COBIT, ISO 27001, data protection requirements). Provide governance oversight for IT change, risk management, and service management activities. Identify, assess and mitigate IT related risks ...

experience of modelling languages, e.g. UML, ArchiMate and BPMN Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) We’re committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their ...

driving licence and can travel between multiple school sites. Experience working in a school environment or holding relevant technical certifications (e.g., CompTIA, Google Workspace, ITIL) is helpful but not essential. If you're motivated to learn, we will support your development. Development and progression You'll join a supportive regional ...

clinical processes/terminology Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off Knowledge of change management principles (ITIL) Skills Essential Ability to work autonomously, under pressure and meet deadlines using excellent organisational planning skills Develop and maintain communication with people about difficult matters ...

working with suppliers, contractors, or wider project teams. Knowledge of BA tools, project governance, benefits realisation, and service improvement. PRINCE2 or equivalent project experience. ITIL Foundation V4. Strong MS Office and SharePoint skills. This is a great opportunity for an IT Business Analyst who wants to contribute to meaningful public ...

confident when things go wrong you can own an escalation and communicate clearly Strong commercial awareness, including contracts, scope, and cost Nice to Have ITIL Foundation (or higher) Experience with S/4HANA Public Cloud and/or SAP BTP Background in consulting or a systems integrator Familiarity with ...

confident when things go wrong you can own an escalation and communicate clearly Strong commercial awareness, including contracts, scope, and cost Nice to Have ITIL Foundation (or higher) Experience with S/4HANA Public Cloud and/or SAP BTP Background in consulting or a systems integrator Familiarity with ...

years relevant experience within a 300500 employee environment, or supporting similar-sized clients within an MSP Degree or formal qualifications not essential, though ITIL (or similar) would be beneficial Willing to be part of an evening on-call rota typically 1 week in 4 Strong personal attributes including drive, ambition ...

Desirable experience Experience working on large-scale enterprise programmes or platform transformations Broad understanding of architecture across data, mobile and security domains Familiarity with ITIL-aligned operating models or service transition practices Core responsibilities Define and maintain engineering standards, patterns and guardrails across business platforms, ensuring consistency in how solutions ...

above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams ...

operational tracking Desirable: Experience in multi-site or operationally sensitive environments Familiarity with delivery or scheduling tools Project or delivery certification (e.g. PRINCE2, Agile, ITIL) Apply Now If you're passionate about delivering large-scale infrastructure change safely, efficiently and with real operational impact , we'd love to hear from ...

Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. Client Details Our client … Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. Key responsibilities include: Operating and continuously improving governance and resilience (G&R) processes such as Change Enablement, Release Management, Service Validation & Testing ...

Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. Client Details Our client … Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. Key responsibilities include: Operating and continuously improving governance and resilience (G&R) processes such as Change Enablement, Release Management, Service Validation & Testing ...

escalation point (4th line support). Strong understanding of licensing models, hardware, and professional services. Experience supporting large‐scale migrations and multi‐site deployments. ITIL‐aligned operational experience. Background in solutions architecture or senior pre‐sales engineering. Benefits 25 days holiday + bank holidays + 1 volunteering day Birthday ...

Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect ...

investigating problems, developing solutions and taking appropriate timely action to resolve them Applicants must have GCSE Maths and English or equivalent in addition to ITIL Foundation or a willingness to work towards it Successful applicants will be required to pass Recruitment Vetting prior to commencing their role. Please be aware ...

culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk ...

Manchester to successfully transition into business and IT operations. What we’re looking for: Relevant IT qualifications such as CITP (Chartered IT Professional) ITIL 4 Foundation or higher, with experience working within an ITSM-structured environment. Experience of working in similar roles within other organisations with complex IT services, several ...

within One Manchester to successfully transition into business and IT operations. What were looking for: Relevant IT qualifications such as CITP (Chartered IT Professional) ITIL 4 Foundation or higher, with experience working within an ITSM-structured environment. Experience of working in similar roles within other organisations with complex IT services ...

problems and spotting trends and patterns in user issues, with a strong customer focus. You'll also bring a breadth of experience across ITIL disciplines and industry good practice.This role is a 6 month contract engagement and will require on site working 3 days a week. ...

Sektor. Abgeschlossenes Hochschulstudium im Bereich Informatik, Wirtschaftsinformatik, BWL oder vergleichbare Qualifikation. Umfassende Kenntnisse im Projektmanagement, belegt durch Zertifizierungen wie PMP oder Prince2, sowie eine ITIL v4 Zertifizierung. Sehr gute Kenntnisse im Change Management. Sehr gutes Verständnis für die besonderen Anforderungen und Prozesse im öffentlichen Sektor. Erfahrung in der Leitung ...

management processes. Key Responsibilities Define and implement the Configuration Management strategy, policies, and processes . Establish and maintain the CMDB governance framework aligned with ITIL best practices. Ensure standardization of configuration management processes across the organization. Drive CMDB maturity and continuous improvement initiatives. CMDB Management & Data Integrity Own and maintain … configuration data and implement mitigation actions. Required Skills & Competencies Technical Skills Strong expertise in Configuration Management, CMDB, and IT Asset Management Deep understanding of ITIL v3/v4 (Service Asset & Configuration Management) Hands‐on experience with tools like ServiceNow CMDB, BMC Remedy/Helix, Micro Focus Knowledge of Discovery tools ...

Service Design & Transition Analyst (ITIL) £500 a day (Inside IR35) Hybrid (3 days onsite in Manchester or Milton Keynes) 3-4 Months Service Design & Transition Analyst required to manage the Service Design & Transition element of Projects & Programs introducing new or changed Services into live operation and retiring old services. Matching … graceful handover to the operational support owners. Job Skills, Experience and Qualifications Proven experience in Service Management This role is aligned to the ITIL framework, therefore ITIL v3 Foundation ITIL v3 qualified to Service Design & Transition Lifecycle/Capabilities (Intermediate Level) or equivalent experience Good stakeholder management skills and experience ...

problem solve with their teams and work collaboratively with key business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000 and will involve managing multiple distinct service desks. Responsibilities Develop and own the end-to-end processes & delivery within … implement continual service improvement strategies Work very closely with the Service Delivery Manager (Service Management) and Head of Service Delivery to ensure a full ITIL aligned end to end service is available to stakeholders Ensure an appropriate balance between cost of delivery and quality of delivery is achieved Engagement with ...