and manage backlog of improvement initiatives for central tooling Qualifications: • mid level experience minimum in analytical role in the Financial Services sector. • Degree level education or equivalent work experience. • ITIL V4 Qualification Skills: • Logical problem-solver able to autonomously work through challenges but equally able to engage and collaborate with others • Process definition & optimization skills (e.g. Visio, BPMN 2.0) • Data More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Reed Technology
projects is essential. Your ability to manage multiple priorities, solve problems effectively, and communicate clearly with diverse teams will be key to your success in this role. Knowledge of ITIL frameworks and Agile methodologies would be advantageous. This is an exciting opportunity to join a forward-thinking company where your expertise will directly contribute to the successful delivery of innovative More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role.As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills Experience with Microsoft 365 and Teams telephony integration Understanding of ITIL processes and service desk operations Experience supporting remote or hybrid user environments What Youll Get in Return Competitive salary: £28,000 £35,000 depending on experience Car allowance Bonus and More ❯
Bolton, Greater Manchester, North West, United Kingdom
Warburtons Ltd
customer relations with key business stakeholders and user base. Essential Ingredients Significant SAP Finance experience, ideally within an FMCG environment; broad knowledge of critical business processes and understanding of ITIL Service Management Principles. S/4 HANA and Fiori experience would be beneficial Regularly monitors work carried out by others to ensure tasks are delivered to time, quality and other More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Networker Global Limited
knowledge of English (written and spoken) Good skills in data transformation using MS Excel or Access Excellent communication and presentation skills to executive management audiences Nice to have: Strong ITIL or Service Management background ApptioOne, PowerApps, PowerBI Knowledge and application of relational database concepts Experience of large global organisations, ideally banking Good with data analytics and data mining. More ❯
TOGAF, DCAM and/or AWS/Azure/GCP solution architecture Knowledge of DAMA-DMBOK Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
and service), System Design, Business and Technical Analysis and/or Management of a significant ICT implementation Desirable TOGAF certification or equivalent Experience of working in an agile environment ITIL or SIAM Certification Undertaken GDS Assessor training Employer details Employer name NHS Business Services Authority Address Stella House (Newcastle) or Ridgeway House (Middlebrook) Goldcrest way, Newburn Riverside Newcastle Upon Tyne More ❯
experience of building, administering and supporting corporate network services Building and administering cloud networking technologies Understanding and experience with SD-WAN and wireless technology ITSM and Change management experience (ITIL) Advanced network troubleshooting and problem solving Platform documentation and solutions design We're committed to shaping a better future for everyone. and join us on our journey towards a greener More ❯
or an appropriate professional qualification or equivalent experience in Information systems or Management Prince 2 or equivalent project management qualification and significant experience of project and programme management technique ITIL Foundation Desirable Financial Management qualification/course e.g. HfMA Finance for Non-Financial managers A member of the British Computer Society (BSC) or equivalent professional registration Experience Essential Experience of More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Maxwell Bond
processes A proactive mindset - always looking to learn and improve Nice to have (but not a dealbreaker): Exposure to project delivery or involvement in technical change implementations Experience with ITIL-aligned processes or working within MSP or service-led environments This is a great role for someone who enjoys variety, responsibility, and working closely with clients - without the need to More ❯
goal setting. Person Specification Education & Qualifications Bachelor’s degree in Computer Science, IT, or a related field (required). Master’s degree and/or relevant certifications (e.g. PMP, ITIL, CISSP) are advantageous. Skills & Abilities Strong strategic thinking and business alignment. Ability to lead cultural and technological change within teams. Excellent communication and leadership capabilities. Experience At least 5 years More ❯
ability to work independently and manage external relationships Experience in a manufacturing or engineering environment is an advantage Clear communicator with solid organisational skills Relevant certifications (e.g. Microsoft, Cisco, ITIL) are advantageous If you're a proactive IT professional with strong ERP expertise and looking for autonomy in a technically rich environment, we'd love to hear from you. To More ❯
ability to work independently and manage external relationships Experience in a manufacturing or engineering environment is an advantage Clear communicator with solid organisational skills Relevant certifications (e.g. Microsoft, Cisco, ITIL) are advantageous If you're a proactive IT professional with strong ERP expertise and looking for autonomy in a technically rich environment, we'd love to hear from you. To More ❯
manufacturing environment Experience managing a sizeable IT estate, including infrastructure, applications, ERP, CRM, and service delivery Proven stakeholder and change management skills in complex or distributed teams Certifications like ITIL, PMP, or Microsoft are desirable So What’s Next? If you’re a technically strong IT leader ready to take on a high-impact, hands-on role—balancing system support More ❯
existing IT General Controls from across access, change, and operations domains, drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher complex information, analyse and report on it for More ❯
existing IT General Controls from across access, change, and operations domains, drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher complex information, analyse and report on it for More ❯
preston, lancashire, north west england, united kingdom
Hays
existing IT General Controls from across access, change, and operations domains, drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher complex information, analyse and report on it for More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
TCP/IP) Virtualisation technologies (VMware ESXi 6.0>, Hyper-V), Citrix desirable Previous experience around migrations e.g. Exchange on-prem to Office 365, Exchange Online etc. Any certifications around ITIL, PRINCE2 and within Microsoft and Cloud space with be a bonus In this position, you will achieve exposure to a range of exciting project work enhancing IT Security, Infrastructure and More ❯
processes A proactive mindset - always looking to learn and improve Nice to have (but not a dealbreaker): Exposure to project delivery or involvement in technical change implementations Experience with ITIL-aligned processes or working within MSP or service-led environments This is a great role for someone who enjoys variety, responsibility, and working closely with clients - without the need to More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Anson Mccade
and agile methodologies (Scrum, Kanban). Proven success in stakeholder engagement and governance, including C-suite reporting. Strong background in demand planning, budgeting, and resource prioritisation. Certifications like PMP, ITIL, or SAFe are highly desirable. Want to hear more? Message me anytime. Linked In: Ciaran Cleland Role: Technical Delivery Manager Salary: £85,000 - £115,000 Additional Package: 10% Bonus, Extensive More ❯
operating scalable data solutions and pipelines. Platform engineering - Terraform Familiar with Cloud security, performance optimisation and monitoring tools (Azure Monitor, Log Analytics). Experience in IT service management environments (ITIL). Cross-functional project delivery. Experience with ETL/ELT processes and data modelling. Understanding of data governance, security, and compliance frameworks. Stakeholder Management. What you'll get in return More ❯
for maximum up time. Skills and Qualifications Strong functional knowledge of Microsoft Dynamics 365 (Finance & Operations, SCM, WMS), AX2012, and related modules (Finance, Supply Chain, Retail, Manufacturing) Familiarity with ITIL practices, including incident tracking, root cause analysis, and resolution documentation Strong analytical mindset to diagnose complex issues and identify long-term solutions. Experience managing or contributing to application-related projects More ❯