Manchester Area, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
and hardware issues and provide root cause analysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA’s Skills and Experience: Proven track record of 3rd line infrastructure support experience Experience supporting the following Infrastructure solutions: VMware 5.5\6.0\6.5\6.7 (Clustered … consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer ServiceLevel Agreements (SLA’s) Liaising with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and … Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. more »
advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed ServiceLevelAgreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software Escalate … calls or cases in a timely and appropriate manner in line with SLA’s in place, documenting enhancements to drive continuous improvements At all times adhere to the working processes and procedures for the department and of Solera Contribute to and maintain knowledge base articles and documents Take responsibility for more »
advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed ServiceLevelAgreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software Escalate … calls or cases in a timely and appropriate manner in line with SLA’s in place, documenting enhancements to drive continuous improvements At all times adhere to the working processes and procedures for the department and of Solera Contribute to and maintain knowledge base articles and documents Take responsibility for more »
members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for … or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Pension, Parking and 28 days holiday
poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed ServiceLevelAgreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately record all customer contact and outcomes within designated software. Monitor more »
poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed ServiceLevelAgreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately record all customer contact and outcomes within designated software. Monitor more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Arla Foods Plc
central planning Act as first line support for 3rd party locations with regards to SAP related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve … develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
anonymous company
We are a leading contractor in the Retail, Leisure, Commercial & Residential Sectors. We are currently looking for a new Contracts/Project Manager with industrial/commercial experienceto join us to oversee and manage our new build warehouse projects in more »
Job title: Administrator Location: Manchester (On-Site) Contract length: 6 months initial contract Working hours: Monday - Friday; 08:30-16:30 Pay rate: £14.59 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking an more »
Ryecroft Road, Norton, Doncaster, South Yorkshire, England
Leger Education Trust
Leger Education Trust is seeking to recruit an Apprentice IT Technician who will have an integral role in assisting with the development and implementation of the Trust’s IT strategy, and for driving forward best practice and compliance. Role To more »
Scheduling Advisor The Role: As a Scheduling Advisor, you are the first person our clients contact when they have a request or incident that they need us to resolve. The voice of Integral, you are responsible for the management of more »
Helpdesk Advisor The Role: As a Helpdesk Advisor, you are the first person our clients contact when they have a request or incident that they need us to resolve. The voice of Integral, you are responsible for the management of more »