some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
preston, lancashire, north west england, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
warrington, cheshire, north west england, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
bolton, greater manchester, north west england, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
to customers. Troubleshoot and resolve issues related to Linux operating systems and computer networking, including LAN configurations. Collaborate with cross-functional teams to enhance servicedelivery and improve processes. Document all interactions with clients accurately in the ticketing system to ensure continuity of service. Requirements WIndows 7 to … O365/Azure & Intune. Microsoft Certifications MS101 - MS100,MS101 advantageous MSP Experienced VMware and Hyper V implementation and management. Networking and Security Strong customer service skills with the ability to communicate effectively with both technical and non-technical users. Experience with IT Glue and AutoTask ticketing systems is advantageous. … opportunity as a Support Engineer. In order for you to be considered for the role, you must have experience of working for a Managed Service Provider. More ❯
M27, Wardley, City and Borough of Salford, Greater Manchester, United Kingdom
Pure 4 Recruitment
to customers. Troubleshoot and resolve issues related to Linux operating systems and computer networking, including LAN configurations. Collaborate with cross-functional teams to enhance servicedelivery and improve processes. Document all interactions with clients accurately in the ticketing system to ensure continuity of service. Requirements WIndows 7 to … O365/Azure & Intune. Microsoft Certifications MS101 - MS100,MS101 advantageous MSP Experienced VMware and Hyper V implementation and management. Networking and Security Strong customer service skills with the ability to communicate effectively with both technical and non-technical users. Experience with IT Glue and AutoTask ticketing systems is advantageous. … opportunity as a Support Engineer. In order for you to be considered for the role, you must have experience of working for a Managed Service Provider. More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Anson Mccade
most recognised organisations, using Oracle Cloud technology and pre-configured transformation frameworks. As Oracle Payroll & HCM Senior Manager, you will: • Lead end-to-end delivery of complex Oracle HCM and Payroll implementations across a variety of industries. • Guide clients through HR and Payroll transformation initiatives, improving servicedelivery and process performance. • Advise on Oracle capabilities across HR operations including onboarding, absence management, self-service, payroll and offboarding. • Provide strategic input during bids and proposals, playing an active role in contract and commercial discussions. • Support the development of the practice by sharing knowledge, mentoring team members, and … Payroll processes and legislation. • Strong documentation, reporting and presentation skills with an ability to simplify complex topics. • Comfort working in both agile and traditional delivery frameworks. • Prior experience in both functional and technical roles within HR technology projects. • Familiarity with system design documents, configuration specs, use cases, and process More ❯
West Sussex offices. In this role you'll be responsible for the Operational Management of our Motor Claims spend and delivering exceptional quality of service to our Customers both internal and external. You will ensure our customers receive the service we promise, finances are controlled and managed through … efficient and diligent engineering processes, and our claims cost and customer servicedelivery meet our department KPI's. We're all about people and we're passionate about continuous improvement, so you'll share your thoughts with the team to continually progress our methods and team knowledge. Core … agreed timescales and business parameters Liaise directly with customers Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service In the management of non-approved repairers, provide a complete triage solution Build and maintain professional working relationships with a range of suppliers Provide More ❯
and growth. Customer Success Scorecard Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBR's Participate and where appropriate conduct regular service reviews & QBR's with customers to assess … their satisfaction, gather feedback, and identify areas for improvement. Use insights from these reviews to enhance servicedelivery and customer experience using a collaborative approach within the Conferma internal stakeholder network. Customer Lifecycle Management :Understand and take accountabilities for all the customer lifecycle stages for your portfolio, including … maintained, work with Technical Writing team to ensure that all internal and external documentation is relevant and accurate. Wider Operations Unit Collaboration - Support the Service Desk Team with cross department knowledge sharing, actively take part in cross team collaboration fostering a team culture across the whole organisation. Product Enhancement More ❯
leadership. As Head of IT & Digital Services, you'll lead three growing teams IT, Software Development, and Information Security while remaining hands-on in delivery, automation, and systems improvement. This hybrid doer-manager role offers the opportunity to drive internal change, enhance servicedelivery, and shape a … business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled … solutions Support the development and delivery of internal business intelligence and reporting tools Maintain and improve information security practices in line with business requirements Champion a culture of learning, collaboration, and continuous improvement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong More ❯
M17, Eccles, City and Borough of Salford, Greater Manchester, United Kingdom
Reliance High Tech
leadership. As Head of IT & Digital Services, you'll lead three growing teams—IT, Software Development, and Information Security—while remaining hands-on in delivery, automation, and systems improvement. This hybrid “doer-manager” role offers the opportunity to drive internal change, enhance servicedelivery, and shape a … business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled … solutions Support the development and delivery of internal business intelligence and reporting tools Maintain and improve information security practices in line with business requirements Champion a culture of learning, collaboration, and continuous improvement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong More ❯
growth and stabilising its in-house platform engineering function. Team of 5 DevOps engineers. Job Overview: Seeking an experienced and visionary Head of Platform Service to lead a small, dynamic team of DevOps professionals. In this leadership role, you will drive the architecture, automation, and security of our platform … scalable, secure, and efficient platform architecture within the Microsoft Azure ecosystem. Spearhead Azure automation initiatives, optimizing deployment pipelines and infrastructure management to ensure continuous delivery and operational excellence. Collaborate with external partners and vendors to ensure seamless integration and reliable servicedelivery across platforms. Ensure the application … and risk mitigation in a highly regulated environment. Lead the creation and ongoing improvement of platform monitoring, alerting, and incident response procedures to ensure service availability and reliability. Stay ahead of industry trends, emerging technologies, and best practices, with a focus on driving innovation in platform engineering and automation. More ❯
Cheshire East, England, United Kingdom Hybrid / WFH Options
Accelero
growth and stabilising its in-house platform engineering function. Team of 5 DevOps engineers. Job Overview: Seeking an experienced and visionary Head of Platform Service to lead a small, dynamic team of DevOps professionals. In this leadership role, you will drive the architecture, automation, and security of our platform … scalable, secure, and efficient platform architecture within the Microsoft Azure ecosystem. Spearhead Azure automation initiatives, optimizing deployment pipelines and infrastructure management to ensure continuous delivery and operational excellence. Collaborate with external partners and vendors to ensure seamless integration and reliable servicedelivery across platforms. Ensure the application … and risk mitigation in a highly regulated environment. Lead the creation and ongoing improvement of platform monitoring, alerting, and incident response procedures to ensure service availability and reliability. Stay ahead of industry trends, emerging technologies, and best practices, with a focus on driving innovation in platform engineering and automation. More ❯
Service Management Lead - Hybrid - Inside IR35 Role Overview: As the Service Management Lead , you will be responsible for driving operational stability and risk mitigation within the IT Service Management. Key Responsibilities: Golden Quarter Risk Mitigation & Operational Stability – Lead workstreams focused on maintaining service stability. Risk Issue … Management – Address and drive closure of approximately 200 critical unmanaged risk issues . Operational Oversight – Provide leadership in BAU Service Management functions, including Incident & Change Management . Service Governance & Compliance – Support Head Office Service Management in ensuring adherence to best practices and operational procedures. Collaboration & Stakeholder Management … Engage with senior stakeholders, technology teams, and business units to ensure smooth service delivery. Key Requirements: ITIL v4 Foundation certification (mandatory). Proven experience in Service Management, IT Operations, or Risk Management . Strong background in Incident, Problem, and Change Management . Experience leading service stability and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Co-operative Bank plc
Middleware Roadmap, provide architectural design and technical leadership, manage middleware designs within the Bank's governance framework, and collaborate with third-party build and service teams to ensure high standards. You will also support middleware operations, including Risk and Lifecycle Management, and contribute to Major Incident management. Key Accountabilities … based on solution architecture for third-party implementation. Contribute to infrastructure solution frameworks and patterns, considering external market and supplier options for value and service quality. Lead third parties in designing product integration for existing and new solutions. Coordinate with Project Managers and third-party build teams to ensure … high-quality, compliant solutions. Assist in transitioning new middleware technologies from design to production with minimal service disruption. Serve as a point of contact for Major Incidents, providing expertise and support to manage incidents effectively. Identify and resolve root causes with suppliers to prevent reoccurrences. Act as a center More ❯
services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to servicedelivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data … research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good … public service design and outcomes. Growth and satisfaction within the UCD community at Made Tech. We continually listen to our teams and evolve our benefits, including flexible benefit schemes, social and wellbeing events, paid counselling, and support services. Successful candidates may be required to undertake SC clearance. Our hiring More ❯
E), ICB, community services, suppliers and other external stakeholders in the absence of the Practice Manager. Promote quality and continuous improvement; confidentiality, collaborative working, servicedelivery, learning and development, and carry out other duties as directed by the practice manager. Ensure Disaster Recovery Plan/Business Continuity Plan … team Solution focused. Desirable Leadership skills and experience within multidisciplinary organisation. Experience at this level within Primary Care setting Strategic thinker Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mere Lane Group Practice Address Mere Lane Liverpool L5 0QW Employer's website http://www.merelanegroupractice.nhs.uk/ More ❯