101 to 125 of 144 Service Delivery Jobs in the North of England

Production. The individual will work within the Product Squad strongly collaborating with Engineering, Product and QA. Beyond the squad, they will interact with Service Reliability, Information Security, Architecture, QA, Production enablement, Observability, and Service Delivery teams. What you'll need to succeed Subject-matter expert in DevOps … working with mono repos and the ability to scale the Pipeline for large Engineering teams to enable parallel deployments. Knowledge of configuration management, service management, and release management toolkit to enable a high degree of automation across those areas. What you'll get in return The contract ...

including NPS and customer health Build and maintain senior relationships with key customers, acting as an escalation point when needed Drive customer success plans, service improvement initiatives and adoption of new features Lead through periods of change, including product transitions and platform upgrades Ensure at risk customers, escalations … identify growth opportunities Partner with Sales, Marketing and Product to expand customer relationships and increase revenue Drive continuous improvement across processes, systems and service delivery Champion innovation, automation and better ways of working to enhance customer experience Skills & experience Proven leadership experience in Customer Success or client services ...

support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include: Accurate data entry … line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations Supporting colleagues with scheduling, communication, and general office coordination tasks Travelling to customer sites ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...

proactively to identify new markets and growth opportunities Maintaining excellent relationships with existing clients, whilst having a strong focus on new business and customer service Working closely with wider teams to ensure client expectations are met and exceeded, creating a seamless handover from sales to service delivery ...

manage risk, ensure compliance, and support regulatory requirements such as ISO 27001, COBIT, and ITIL. Lead governance for IT change management, risk mitigation, and service delivery activities. Act as primary contact for internal and external IT audits, coordinate audit activities, and implement remedial actions. Manage data governance, including ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have … strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

with a specialist engineering and fabrication business operating across a range of highly regulated industries. With a strong reputation for quality, innovation and customer service, this organisation is continuing to invest in growth and, as a result, is now looking to recruit a Business Development Manager to support … Manufacturing teams to ensure customer requirements can be delivered effectively Managing customer expectations throughout the sales process and ensuring a high level of service delivery Growing existing customer accounts whilst identifying and converting new enquiries Building long term relationships with customers and key industry stakeholders We are seeking ...

capability for Key Management services, ensuring their operational health and reliability. You’ll also lead a team of engineers, collaborating with stakeholders to enhance service delivery and compliance. The ideal candidate will possess significant leadership experience, strong understanding of Key Management concepts, and the ability to influence across ...

owners through coaching, strategy and commercial guidance. Key Responsibilities Support franchise owners with business growth and performance Drive improvements in revenue, client acquisition and service delivery Coach owners on sales, KPIs, forecasting and business planning Analyse financial and operational performance data Share best practice across the network Deliver ...

contact for your clients Delivering regular account reviews and strategic planning sessions Negotiating contracts and closing deals Collaborating with internal teams to ensure seamless service delivery Maintaining accurate pipeline and account data within CRM systems Skills required Proven experience in account management or B2B sales Must have experience ...

revenue opportunities Lead meetings, negotiations and commercial discussions Manage your pipeline and activity through CRM systems Work closely with internal teams to ensure excellent service delivery About You Experience in healthcare recruitment, staffing sales or social care business development would be advantageous, although healthcare staffing experience is desirable ...

confident, embedded use. Review platform usage and assist in refining routines, communication, and workflows. Provide feedback on common challenges to improve workshops, resources, and delivery processes. Required Skills & Qualifications: Credible experience working with schools, possibly in attendance, pastoral, teaching, training, implementation, or school improvement roles. Calm and confident … Future Progression: Depending on your strengths, the role can evolve towards either an attendance improvement and school consultancy route or a customer success and service delivery route. To apply for the School Attendance Implementation and Improvement Specialist position, please submit your CV and cover letter detailing your relevant ...

partnering with a well-established, privately owned security provider that is entering an exciting phase of growth. With an excellent reputation for service delivery and a comprehensive portfolio of integrated security solutions, they're looking to appoint an experienced Senior Sales professional to help drive the next stage ...

date records of activity, pipeline, and forecasts via CRM systems Collaborate closely with internal teams to ensure a smooth transition from sale to service delivery Stay informed on market trends, competitor activity, and industry developments About You Proven experience in B2B business development or field sales Strong track ...

Infrastructure Directorate and reporting to the Technology Support Manager, this role plays a key part in supporting internal and external users and enhancing service desk operations. Working closely with our outsourced IT service desk partner, you will act as a key point of contact within SEG for escalations … hardware, software, and systems, ensuring smooth operations for all users. Be the Key Liaison: Act as the vital link between SEG and our outsourced service desk, managing escalations and driving efficient resolutions. Champion Service Excellence: Monitor ticket performance, follow up on escalations, and maintain high standards of service ...

Join Our Team as a Service Designer! Location: Manchester/Chester Contract Length: 6 months Working Pattern: Hybrid working with regular travel to Chester. IR35: Inside Via Umbrella Company Are you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative … leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery. What You'll Do: As our Service Designer, you'll play a pivotal role ...

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

looking for a reliable, motivated and customer-focused Service Desk Technician (Level 1/1st Line/Tier 1) to join a growing team. This role is focused on being the first point of contact for clients, handling incoming support requests, resolving common IT and telecoms issues, and ensuring … suited to someone who enjoys problem solving and helping people, takes ownership of their work, and understands the importance of clear communication and consistent service delivery. This role is primarily office-based, requiring five days a week in the office. You may also occasionally be required to travel ...

following ways: Play a key role in delivering strategic change within Custody Tax, contributing to a large scale transformation of our technology platforms and service delivery. Act as a strong and credible Product Owner within the Product function, partnering closely with the Product Manager to shape priorities, delivery … backlog, and providing clear direction to others to enable effective and predictable delivery. Work across Product, Engineering, and Operations to drive the delivery of future state capabilities and ongoing enhancements, balancing strategic intent with practical execution. Understanding client needs and our tax services, ensuring we facilitate a smooth transition ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously … influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that’s informed by their experience, best practice and evidence, and meets the client’s objectives as well as user needs.They are visible contributors ...

sites. You'll be responsible for device deployment, asset management, hardware support and providing first-line technical assistance, while working closely with our Managed Service Provider (MSP) to ensure excellent IT service delivery. This is an excellent opportunity for an IT graduate, apprentice ready for progression, junior … basic second-line IT support Troubleshoot hardware, software and connectivity issues Support Microsoft 365 users and endpoint security processes Liaise with the Managed Service Provider and track support tickets Assist with onboarding, offboarding and new site setups About You Experience with Windows 10/11 environments Basic knowledge ...

sites. You'll be responsible for device deployment, asset management, hardware support and providing first-line technical assistance, while working closely with our Managed Service Provider (MSP) to ensure excellent IT service delivery. This is an excellent opportunity for an IT graduate, apprentice ready for progression, junior … basic second-line IT support Troubleshoot hardware, software and connectivity issues Support Microsoft 365 users and endpoint security processes Liaise with the Managed Service Provider and track support tickets Assist with onboarding, offboarding and new site setups About You Experience with Windows 10/11 environments Basic knowledge ...