101 to 125 of 201 Service Delivery Jobs in the North of England

IT leadership role In-depth knowledge of Microsoft Dynamics 365 CE and FO within a manufacturing environment Experience managing a sizeable IT estate, including infrastructure, applications, ERP, CRM, and service delivery Proven stakeholder and change management skills in complex or distributed teams Certifications like ITIL, PMP, or Microsoft are desirable So What’s Next? If you’re a More ❯

spares availability and maintain effective parts management Stakeholder Management Build strong partnerships with depot teams, property teams, and senior technology stakeholders Manage vendor and contractor relationships to ensure exceptional service delivery Collaborate with peers to identify investment opportunities and implement improvements Lead cross-functional initiatives to enhance facility performance What You'll Bring Essential Experience Engineering degree or More ❯

spares availability and maintain effective parts management Stakeholder Management Build strong partnerships with depot teams, property teams, and senior technology stakeholders Manage vendor and contractor relationships to ensure exceptional service delivery Collaborate with peers to identify investment opportunities and implement improvements Lead cross-functional initiatives to enhance facility performance What You'll Bring Essential Experience Engineering degree or More ❯

understand business needs and deliver practical, scalable solutions. Contribute to system upgrades, migrations, and performance improvements. Work with ITSM tools and follow ITIL-aligned processes to ensure high-quality service delivery. What We're Looking For Experience working with Microsoft Azure services and enterprise systems. A good understanding of system integration, APIs, and data governance. Familiarity with automation tools More ❯

open spaces and the critical links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service for our clients and More ❯

Location: Thorpe Park, Leeds Contract Type: Full-Time, Permanent Salary: Competitive Reporting to: Service Delivery Manager Division: Facilities Manager Why GRAHAM? At GRAHAM, we stand out as a leading provider in Facilities Management, but what truly sets us apart is our commitment to being an employer of choice. We recognize every individuals contribution and celebrate the diversity within … support your overall well-being. Career Growth: Access ongoing training and development opportunities to support your professional advancement. Additional Perks: Enjoy free onsite parking and other valuable benefits. The Service Operator Will Be Responsible For: Logging calls/jobs on the Control Hub database utilising service software (IFS). Calls/jobs may be received by telephone, facsimile … administration duties as and when required. Providing cover on various sites throughout NI & GB as and when required Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with GRAHAM ISO management systems and Quality Control procedures This job description is intended to give the post holder an appreciation of the role envisaged More ❯

enthusiastic, passionate,and collaborative team? Join our Cloud Operations Team! The Cloud Operations team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service while assisting industry leading customers in their complex support requirements. We support a multitude of technologies across the Public Cloud stack and are at the cutting edge in this … define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: . In this role, you will be a point … of escalation within the support team responsible for investigating support cases escalated by the service desk support team and managing them to resolution. Your primary aim will be supporting our managed services customer infrastructure in line with customer requirements alongside a small amount of project work to integrate new services for both new and existing customers. You will take More ❯

or work within a team to design and implement surveys across the organisation, analysis of survey outcomes. Analyse and interpret data to assist in providing solutions to deliver improved service delivery/performance and an optimal student experience. Recognise erroneous data and escalate to the appropriate individual, in line with company procedures. Monitor and assist in audits for … design. Desirable Experience: Work experience in Higher Education or Public Sector. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform More ❯

senior stakeholders on infrastructure status, incident trends, and ongoing project developments. Collaboration and Communication Work closely with members of the infrastructure, support, and wider IT teams to ensure cohesive service delivery and continuous improvement. Key Qualifications: Education & Experience Minimum of 3 years' experience in a relevant IT infrastructure or networking role (e.g., Infrastructure Engineer, Network Engineer). Demonstrated More ❯

employees in more than 100 locations worldwide, this is a fantastic opportunity to join a respected organisation known for its people-first culture, commitment to innovation, and high-quality service delivery. The Role As an Information Security Consultant , you’ll play a key role in enhancing the organisation’s cyber resilience. You'll provide expert support across Microsoft More ❯

employees in more than 100 locations worldwide, this is a fantastic opportunity to join a respected organisation known for its people-first culture, commitment to innovation, and high-quality service delivery. The Role As an Information Security Consultant , you'll play a key role in enhancing the organisation's cyber resilience. You'll provide expert support across Microsoft More ❯

may undertake a Project Management Role or a Design Manager Role in line with the relevant Arcadis competence requirements and work alongside team leadership. They will also manage the delivery of Highways projects in accordance with Arcadis management systems to meet time, quality, budgetary and health and safety targets, working to ensure maximum client satisfaction, championing client care and … of design options and opportunities to maximise the profitability of design components and drive the implementation of these Provide technical advice to team members, to support them in their delivery on the project and in their professional development When undertaking the role of a Project Manager: Manage commercial aspects of the project Drive project performance, service delivery … medium size, moderately complex projects in a single discipline. They will coordinate and manage project teams of 5 to 10 engineers and technicians and will be responsible for technical delivery of medium size projects or elements of larger projects with fee levels of typically in range of £100K - £500K. When undertaking the role of a Project Manager, they will More ❯

IT, you will be responsible for delivering secure, high-performing IT services that align with the organisation's strategic goals. You'll oversee all aspects of IT operations, project delivery, supplier relationships, and risk management, working collaboratively with key stakeholders across the business. You'll play a critical role in driving continuous improvement, enhancing systems integration, and ensuring operational … resilience through robust cybersecurity and governance practices. The Company The Head of IT will join an established and growing organisation known for its commitment to innovation and service excellence, and will contribute to a supportive team environment, which rewards hard work and innovative thinking. This role is based in Leeds, with hybrid working options available. What's Required? The … ideal candidate for the Head of IT role will have: Significant experience in a strategic IT leadership role Proven success managing end-to-end IT portfolios, including infrastructure, applications, service delivery, data systems, and digital initiatives A strong understanding of cybersecurity, compliance, and risk management Excellent stakeholder management and communication skills Relevant certifications in IT and project management More ❯

lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and … onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and, when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team … team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with More ❯

from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/… installations, as well as basic network/server troubleshooting and administration. Your knowledge of End User Compute technologies will be critical to this role through our Device Lifecycle Management service where you will build and deploy Laptops, Desktops, Mobile Phones, and other specialist use equipment across the customer estate. This will include travel to various other customer locations. You … and work unsupervised. Assesses risks effectively and the implications of your actions/advice to Littlefish and the customer. Prioritises tasks to achieve SLAs. Desirable: Working within a Managed Service Prover (MSP) What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to Linked In Learning with over More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance,dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Pocklington Work type: This is a permanent role, working full time, 37 hours per week, Monday Friday between … a working window of 8:00am-6:00pm. We have an exciting opportunity for a Data Maintenance Technicians to join the Water Service Delivery Team at Yorkshire Water. You will provide expert technical advice and support to the business and external customers in relation to leakage reduction through deployment, analysis and investigation of data logger anomalies to ensure … Carry out dynamic risk assessments to ensure all activities are safe and delivered with minimal customer impact What skills and qualifications you will need: Passionate about delivering excellent customer service You will be required to enter confined spaces as part of the role you will therefore need to pass a medical assessment for this, as part of our offer More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance,dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Pocklington Work type: This is a permanent role, working full time, 37 hours per week, Monday Friday between … a working window of 8:00am-6:00pm. We have an exciting opportunity for a Data Maintenance Technicians to join the Water Service Delivery Team at Yorkshire Water. You will provide expert technical advice and support to the business and external customers in relation to leakage reduction through deployment, analysis and investigation of data logger anomalies to ensure … Carry out dynamic risk assessments to ensure all activities are safe and delivered with minimal customer impact What skills and qualifications you will need: Passionate about delivering excellent customer service You will be required to enter confined spaces as part of the role you will therefore need to pass a medical assessment for this, as part of our offer More ❯

per hour (PAYE) Location: Tameside Council Job Type: Full-time, Temporary (1-2 months) Tameside Council are looking for a NAFN Administration Assistant to provide essential support to our Service Delivery Team. This role involves a variety of administrative tasks, handling member enquiries, and contributing to project delivery and marketing initiatives. The ideal candidate will be the … first point of contact for our members, ensuring a smooth and efficient service delivery. Day-to-day of the role: Process basic member enquiries under the Data Protection Act 2018, ensuring performance targets are met. Manage incoming phone calls and emails from members, resolving or escalating issues related to IT system access, onboarding, and membership queries. Provide basic technical … support to members regarding system access and login difficulties, ensuring issues are resolved promptly to maintain service continuity. Maintain and update critical systems and databases to ensure accurate and up-to-date member records. Support the Membership management function through data input, report generation, and effective communication with members. Liaise with colleagues and external bodies to support the delivery More ❯

agile team contributing to software that makes a meaningful difference. About Selected Interventions We're a software and services company powering the environmental sector through our class-leading ECHO Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO is used by global, multi-billion turnover companies to manage complex field operations through a seamless suite … analysts, and fellow engineers to deliver solutions that meet customer needs and align with our product and technical strategies. Day-to-Day Responsibilities • Collaborate across teams to ensure smooth service delivery and software releases. • Deliver high-quality, maintainable mobile software. • Follow coding standards and best practices. • Apply modern development standards to improve our mobile apps. • Participate in code More ❯

a key role in ensuring the security and integrity of their systems and data. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role - living our values are woven through everything we do to guarantee that our service delivery is second to none. What … including free parking, subsidized travel passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme Discounted Gym Membership Life Assurance More ❯

career. As an Azure Engineer , you will be a critical escalation point within the support team. Your primary responsibility will be investigating and resolving support cases escalated by the service desk team, ensuring issues are managed and resolved effectively and efficiently. As an Azure Engineer, you'll beresponsible for: Take ownership of complex Microsoft Azure incidents, changes, service … driving them to resolution. Serve as a technical escalation point within the team. Achieve and maintain Key Performance Indicators (KPIs) as defined by the Support Team Manager. Collaborate with Service Delivery teams to provide exceptional Client support. Partner with the Cloud Operations team to handle high-priority requests during out-of-hours coverage via an On-Call rota. More ❯

youll be working within a primary care centre. Within this role you will be collecting & processing data to identify trends, patterns, and insights that can be used to inform service decisions. Key Responsibilities: Establishing a strategic partnership withyour stakeholders to facilitate data improvement, provide valuable insights through specialist skills and enable evidence-based decision making. Provide expert and proactive … services\functions (corporate and\or clinical). Act as the main interface between the services and Analytics, ensuring a regular flow of high-quality information that supports patient care, service delivery, performance monitoring, transformation plans and financial decision making. Localise the Data Governance process and facilitate data improvement. The Ideal Candidate You will be a DataAnalyst with demonstrable More ❯

a strategic IT roadmap aligned with business objectives. Lead and mentor a capable IT team, including the Head of IT Infrastructure and Business Analyst. Oversee IT operations, infrastructure, and service delivery across the organisation. Optimise and integrate existing systems. Ensure robust governance, security, and compliance (including Cyber Essentials Plus). Act as a key liaison with internal stakeholders … to: Connect disparate systems to unlock insights and efficiencies. Enhance structured data usage to support decision-making. Explore new tools to support client-facing teams. Reimagine how technology supports service delivery. The Ideal Candidate: This role suits a strategic IT leader with experience in professional services, capable of operating at senior levels of the ITIL framework. You'll be More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯

the Business Intelligence Development Manager. Your new role In your new role, you will be responsible for maintaining and developing the BI environment and supporting the team in providing service delivery to reporting demands. You will be developing reporting solutions from various source systems to support decision making, operational delivery and meet contractual obligations, for use by More ❯