101 to 125 of 705 Service Delivery Jobs in the North of England

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with … Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customer service and interpersonal skills. Strong teamwork and More ❯

like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customer service and interpersonal skills. Strong teamwork and More ❯

Life on the team Join a vibrant, forward-thinking community of Customer Delivery Managers who are passionate about delivering excellence. At Computacenter, you'll be part of a supportive Delivery Leadership team, working in a dynamic environment where collaboration and innovation go hand in hand. Whether you're … keep our customers thriving. Expect variety, challenge, and the opportunity to make a real differenceevery single day. What you'll do As a Customer Delivery Manager, youll take charge of service delivery for one or more major customers. Youll ensure we meet (and exceed!) performance, quality, and … sharp eye on contractual and financial success. Heres how youll make an impact: Lead, inspire, and support both direct and virtual teams across multiple service lines Build strong relationships with customers, ensuring we're always aligned to their evolving needs Monitor and report on service performance, driving continuous More ❯

connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures performance metrics are met. Responsibilities include optimising processes, enhancing partner … performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for TTB Delivery & Service functions, this role collaborates … are not limited to: Partner Performance Management: Establish and monitor key performance indicators (KPIs) to evaluate partner performance, ensuring they meet contractual obligations and service level agreements (SLAs). Operational Excellence: Implement and maintain best practices to optimise operational efficiency and effectiveness in partner engagements. Relationship Management: Build and More ❯

connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures performance metrics are met. Responsibilities include optimising processes, enhancing partner … performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for TTB Delivery & Service functions, this role collaborates … are not limited to: Partner Performance Management: Establish and monitor key performance indicators (KPIs) to evaluate partner performance, ensuring they meet contractual obligations and service level agreements (SLAs). Operational Excellence: Implement and maintain best practices to optimise operational efficiency and effectiveness in partner engagements. Relationship Management: Build and More ❯

to your recruiter about the options for this particular role Salary: £37,047 What you'll be doing: Assisting in the day-to-day delivery of Service Request, and general monitoring activities Incident and Request Management through our toolset Service Now Contributing to, and maintaining a support … Providing specialist advice on toolset usage to the userbase Infrastructure Monitoring Supporting Licence Renewal, Hosting and Utilisation Monitoring activities Reporting on toolset data, and service statistics Ongoing Professional Development on Aerospace toolsets Your skills and experiences: Essential: Understanding of IT Service Delivery, and a very proficient IT More ❯

IT Service Engineer County Durham 3 month (Contract) The Role We're looking for an experienced IT Service Engineer to join the Service Delivery team on a 3-month contract. You’ll provide 2nd line technical support, ensuring all support incidents are logged, managed, and resolved … with customers to keep them informed. Maintain standards aligned with ISO 9001 and ISO 27001. Essential Criteria Experience in a helpdesk environment Excellent customer service skills Understanding of working to SLAs Strong troubleshooting skills, particularly with: TCP/IP, LAN/WAN, VPNs Microsoft Windows OS and Microsoft Office More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯

and procedures where appropriate to ensure the smooth and efficient running of the various departments. Within Radiology this is done in conjunction with Radiology Service Managers and Clinicians, and outside Radiology, with Medical Managers, nursing and clerical staff, from the various CSUs. 3. ORGANISATIONAL CHART See uploaded job description … and procedures where appropriate to ensure the smooth and efficient running of the various departments. Within Radiology this is done in conjunction with Radiology Service Managers and Clinicians, and outside Radiology, with Medical Managers, nursing and clerical staff, from the various CSUs The post-holder will have freedom to … holder will be fully involved in discussions relating to policies and procedures so as to ensure that they reflect best practice, ensuring that the service is high quality and continually improves To offer advice on the procurement of new equipment to ensure DICOM compliance of all acquisition equipment Budgetary More ❯

SLAs, QBRs, risk assessments). Ensure commercial engagements meet internal sourcing policies, risk appetite, and procurement standards. Partner with Technology leaders to evaluate vendor delivery against service expectations and change roadmaps. Develop and maintain a comprehensive vendor landscape view services delivered, dependencies, risks, and compliance coverage. Track vendor … frameworks such as ITIL, COBIT, CIPS, and relevant compliance regimes. Excellent interpersonal, negotiation, and stakeholder management skills. Certifications in procurement, vendor management, or IT service delivery are a strong plus. Experience working within a regulated or data-sensitive environment (e.g., healthcare, financial services) is advantageous. Why Apply? You … improving healthcare outcomes through smarter technology. With a major digital transformation underway, now is the time to shape and influence how vendor strategy enables delivery at scale. Bring your leadership, supplier expertise, and commercial mindset to a business where your impact will be visible and lasting. Interested? Let’s More ❯

SLAs, QBRs, risk assessments). Ensure commercial engagements meet internal sourcing policies, risk appetite, and procurement standards. Partner with Technology leaders to evaluate vendor delivery against service expectations and change roadmaps. Develop and maintain a comprehensive vendor landscape view services delivered, dependencies, risks, and compliance coverage. Track vendor … frameworks such as ITIL, COBIT, CIPS, and relevant compliance regimes. Excellent interpersonal, negotiation, and stakeholder management skills. Certifications in procurement, vendor management, or IT service delivery are a strong plus. Experience working within a regulated or data-sensitive environment (e.g., healthcare, financial services) is advantageous. Why Apply? You … improving healthcare outcomes through smarter technology. With a major digital transformation underway, now is the time to shape and influence how vendor strategy enables delivery at scale. Bring your leadership, supplier expertise, and commercial mindset to a business where your impact will be visible and lasting. Interested? Let’s More ❯

IT services within a dynamic business environment? We are seeking a skilled IT System Administrator to provide comprehensive support across our clients organisation, ensuring delivery of reliable and effective IT services. Key Responsibilities Deliver group-wide IT services, maintaining agreed service levels and prioritising responses for optimal business … support. Act as an escalation point for service desk analysts and business users, providing timely solutions and minimising repeat issues by analysing trends and behaviours. Define, document, and evolve service processes, the Service Catalogue, and SLAs, ensuring alignment with best practice and IT policies. Provide expert desktop … and server support, including hardware configuration, upgrades, and installation of new service packs or software. Manage routine repairs, upgrades and effectively respond to system faults or failures, ensuring these are documented and escalated appropriately. Keep the asset management database accurate and up to date. Monitor system performance and report More ❯