Bradford, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
to improve workflow automation and operational efficiency. Provide mentorship to junior engineers and contribute to cross-team knowledge sharing. Monitor operational metrics and lead service improvement initiatives. Maintain accurate configuration records and technical documentation. Work closely with engineering and servicedelivery teams to ensure seamless technical operations. More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Valenta
Process Automation (RPA) and AI-powered solutions. What s in it for you Proven business model with global brand support Full training, coaching and servicedelivery handled centrally Break even with just five clients Recurring income from long-term clients No technical expertise required You ll need: Strong More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Burns Sheehan
solutions. They are currently seeking a Senior Network Engineer to join their growing team and lead network infrastructure initiatives that directly support their healthcare servicedelivery platforms. The Role: This is a hands-on Senior Network Engineer and you will be the technical backbone supporting the company's More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
IPS Group
businesses, particularly those operating in the tech and R&D-intensive sectors. As Head of Tax, your key responsibilities include: Lead and oversee tax servicedelivery, ensuring technical accuracy, commercial value, and excellent client experience. Act as the go-to expert on complex tax areas including R&D More ❯
Sustainable Energy First Lytham St. Annes, United Kingdom Client Services Delivery Company Description Sustainable Energy First is a leading sustainable energy and utilities specialist. As a certified B Corporation with a strong commitment to sustainability, we are focused on reducing the carbon footprint of our clients, which account for More ❯
North West London, London, United Kingdom Hybrid / WFH Options
Simkiss Guy
of the team, you will work closely with colleagues across marketing and product development to ensure a joined-up approach to client engagement and service delivery. As a Software Sales Executive will also mentor junior sales colleagues, providing expert guidance and helping to develop the next generation of sales More ❯
Bolton, Greater Manchester, North West, United Kingdom
Intercity Technology Limited
our dynamic team located in our Bolton office. Your role will encompass a range of first-line services, including initial customer contact and ongoing service management through to closure. You will utilise Intercity and third-party systems and processes to execute your role effectively. Above all, you will provide … a customer-sensitive and responsive service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining customer confidence through a friendly presence and helpful attitude is paramount. Key Responsibilities as a NOC Tier 1 Engineer: Customer Support: Provide first contact telephone and email … reception in support of ISOC delivered services. Service Management: Follow agreed triage, incident, and service request procedures in accordance with prescribed standards and service levels. System Utilisation: Utilise and manage Intercity ticketing system and other third-party systems to fulfil service requirements. Independent Work: Work without More ❯
Business Development: Identify and capitalize on market opportunities through strategic initiatives and effective lead generation. Team Leadership: Inspire and guide teams to deliver exceptional service and innovative solutions that meet client needs. Market Insight: Utilise data-driven insights to optimize marketing efforts and adapt strategies to market trends. Collaboration … Work closely with cross-functional teams to ensure seamless servicedelivery and client satisfaction. More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom
Pardoe Wray
Business Development: Identify and capitalize on market opportunities through strategic initiatives and effective lead generation. Team Leadership: Inspire and guide teams to deliver exceptional service and innovative solutions that meet client needs. Market Insight: Utilise data-driven insights to optimize marketing efforts and adapt strategies to market trends. Collaboration … Work closely with cross-functional teams to ensure seamless servicedelivery and client satisfaction. More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: Tier 1 Service Engineer Location: Chorley - 5 days per week (hybrid rota) Salary: £28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving … escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem … Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery. Documentation & Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers. Collaboration More ❯
tier consultancy supporting large-scale enterprise transformation across the UK. Their focus is on delivering complex cloud-based solutions through innovation, collaboration, and structured servicedelivery click apply for full job details More ❯
Education Community Fundraising You will also develop our offerings for young people. By leading a team of volunteer leaders, you will drive excellence in servicedelivery, foster an inclusive and diverse volunteering environment, and help navigate change to grow and improve St John Ambulance. What You Will Gain More ❯
client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our servicedelivery is exceptional at all times. We are now looking to recruit an Administrator to work for our Engineer Attendance team in our More ❯
in a fast-paced digital environment. You’ll work closely with designers, developers, and clients to keep projects running smoothly and ensure top-quality service delivery. Key Responsibilities: Update and maintain client websites and product content Handle client requests including design changes and feature updates Produce regular and ad More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
in a fast-paced digital environment. You'll work closely with designers, developers, and clients to keep projects running smoothly and ensure top-quality service delivery. Key Responsibilities: Update and maintain client websites and product content Handle client requests including design changes and feature updates Produce regular and ad More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
in a fast-paced digital environment. You'll work closely with designers, developers, and clients to keep projects running smoothly and ensure top-quality service delivery. Key Responsibilities: Update and maintain client websites and product content Handle client requests including design changes and feature updates Produce regular and ad More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
in a fast-paced digital environment. You'll work closely with designers, developers, and clients to keep projects running smoothly and ensure top-quality service delivery. You will need Copywriting experience for this role as you will be working closely on a speficic client on this. Key Responsibilities: Update More ❯
Community Fundraising . Additionally, you'll help develop our offerings for young people. Responsibilities Lead a team of Volunteer Leaders to drive excellence in service delivery. Develop an inclusive and diverse volunteering experience for both new and existing volunteers. Navigate through change to build a bigger and better St More ❯
days per week Salary: 28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in … a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions … Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery. Documentation & Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers. Collaboration More ❯
days per week Salary: £28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in … a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions … Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery. Documentation & Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers. Collaboration More ❯
Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight More ❯
our fast-paced People Services team, based at our Head Office in Bolton, delivering a customer focused, administrative, transactional and first level HR advisory service, providing the best possible experience for our people and managers. This is an exciting role and you'll be responsible for leading and overseeing … a customer focused team, driving performance to deliver a best-in-class service to the business and play a key role in continuously improving our processes, documentation and policies. You will be responsible for the ongoing maintenance and update of these policies ensuring compliance, governance and a consistent alignment … between policy maintenance and frontline service delivery. With a data-driven mindset, you will have strong analytical skills to monitor, report and improve key performance KPIs. You will work closely with the HRIS and Analytics team to continuously improve the quality and efficiency of the service being provided More ❯
Bolton, Greater Manchester, North West, United Kingdom
Warburtons Ltd
our fast-paced People Services team, based at our Head Office in Bolton, delivering a customer focused, administrative, transactional and first level HR advisory service, providing the best possible experience for our people and managers. This is an exciting role and youll be responsible for leading and overseeing a … customer focused team, driving performance to deliver a best-in-class service to the business and play a key role in continuously improving our processes, documentation and policies. You will be responsible for the ongoing maintenance and update of these policies ensuring compliance, governance and a consistent alignment between … policy maintenance and frontline service delivery. With a data-driven mindset, you will have strong analytical skills to monitor, report and improve key performance KPIs. You will work closely with the HRIS and Analytics team to continuously improve the quality and efficiency of the service being provided You More ❯
continuous improvements across a diverse and dynamic technology landscape. Key Responsibilities Operational Support & Monitoring Manage daily IT operations, monitor system health, and escalate urgent service requests as needed. Conduct routine system checks to identify inefficiencies and operational bottlenecks. Coordinate with end-users, application owners, and platform teams to triage … for process optimisation and operational efficiency. Define challenges, gather requirements, analyse potential solutions, and help implement enhancements. Deliver smaller-scale improvement initiatives to increase service performance and stability. Documentation & Training Create and maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure … consistent support and service delivery. Problem Solving & Root Cause Analysis Collaborate with internal teams and external vendors to identify and resolve complex issues. Translate technical information for non-technical stakeholders, ensuring seamless communication between business functions and IT. Vendor Management Maintain strong working relationships with third-party vendors. Conduct More ❯
Job title: Dreadnought Service Project Manager Location: Warton, Samlesbury or Prestwick - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,683+ depending on experience What you'll be doing: You will lead the project … involve travelling to different sites i.e. Prestwick and Barrow Manage complex stakeholder interfaces across different sectors You will report on performance for the whole service broken down by contract for Key KPIs and provide inputs to monthly programme review You'll collate commentary of Spend vs Progress in support … baseline plan Create, manage and maintain accurate level 2 plans/schedules for all contracted work Provide SME advice to estimates including maintaining generic service cost metrics or bottoms up detail estimates for bespoke tasks as required, in suitable documentation with comprehensive Dependencies Assumptions Risks Exclusions Opportunities (DAREO) You More ❯