176 to 200 of 234 Service Delivery Jobs in the North of England

require it. What we expect Focus and ownership. This is a dedicated new business role you will not be diverted into account management or service delivery. Your responsibility is to convert the opportunities in front of you into signed, profitable business through a properly qualified sales process. Performance … senior decision-makers including CIOs, IT Directors, CTOs, CFOs, CEOs and other business stakeholders. Work closely with BDE, marketing, pre-sales, technical, commercial and service teams to qualify opportunities and develop compelling solutions. Lead opportunities from discovery and qualification through solution development, proposal, negotiation and close. Apply MEDDPICC ...

About the Role The IT Infrastructure Support Engineer Tier 1 & 2 provides technical support across the EMEA North Cluster, covering Service Desk, Site Support and Infrastructure Run activities. The role combines first-line user support with second-line technical and infrastructure support, ensuring incidents and service requests … handled effectively in line with agreed SLAs, ITIL practices and global IT standards. Key Responsibilities Ensure effective delivery of IT Infra Run services across the EMEA North Cluster, including Service Desk, Site Support and Network Run activities. Provide Tier 1 and Tier 2 support, covering both user-focused ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.Job Title: Electrical Bias EngineerCBRE Global Workplace Solutions is a leading global provider … chilled beams• Experience and understanding of HVAC systems• Understanding of a CDM process• Excellent facilitation, communication skills at all levels• Evidence of Excellent Customer Service Delivery• Able to organise self to manage assigned tasks, determine material requirements.• Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk ...

Reporting to the Compute & Storage Manager, you will guide standards, lead transformative projects, and champion operational excellence while collaborating with infrastructure, applications, security, and service delivery teams. #J-18808-Ljbffr ...

within a forward‐looking technology environment. You will support and maintain core infrastructure services, work on cloud and on‐premise projects, and collaborate with service delivery and architecture teams to deliver resilient IT operations. The role emphasizes automation, monitoring, and improving infrastructure across Azure, VMware, and enterprise applications ...

guides, and support materials Gather structured customer feedback and champion customer needs internally Collaborate with Product on insights that shape the roadmap and improve service delivery What we're looking for Passion for SaaS products, AI, and emerging technologies Strong communication skills with the ability to simplify technical ...

will work closely with the Business Intelligence team and Cybersecurity colleagues to promote data as a strategic asset and enable better decision-making and service delivery. #J-18808-Ljbffr ...

feedback and customer insight with the Product team Data and Insight Use Fantenna engagement reporting to produce insight and recommendations Support the automation and delivery of the Engagement Reporting across all customers Maintain accurate account records, renewal forecasting and activity logs in Attio (CRM) Commercial Growth Work alongside Account … Account Management Identify expansion opportunities and help build the commercial case Cross-functional Work closely with the wider Success & Support team, ensuring smooth delivery-to-live transition, proactive engagement once live, and resolving issues quickly Feed customer insight into Product and Commercial About you 3+ years in a Customer ...

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming anextension of your business, and always delivering on our promise to make their business brilliant. Job Description Location … Time Working Pattern: 7.5-hour shift between 7am – 7pm Are you ready to take your IT career to the next level? As a Senior Service Desk Analyst , you’ll be integral to our IT support team, driving performance, mentoring colleagues, and delivering exceptional service to our customers. What ...

Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Mangement, Marketing, Technical and Delivery teams, you will manage a portfolio of 50-75 growth segment customers, ensuring they realise value from their investment and achieve their business objectives. … commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. Own the customer onboarding experience, ensuring successful system adoption and time ...

Title: Lead Product Manager - Conversational AI Job Function: Customer Service Location – Manchester or Glasgow (You will need to be in the office 3 days a week) Advertised Salary: Competitive, plus great benefits About the role This role sits within Customer Service, working across digital and advisor-assisted service … Conversational AI owns the product vision, strategy, roadmap and prioritisation for conversational AI and any other product capabilities within our Contact Centre as a Service (CCaaS) platform. The role drives measurable improvements in customer experience, successful self-service, first-contact resolution and cost-to-serve, while enabling colleagues ...

customers. You will manage tickets, stay updated on threat intel, and work with EDR and SIEM tools in a fast-paced environment, ensuring high service delivery and strong customer focus. #J-18808-Ljbffr ...

Work professionally with customers, colleagues and other stakeholders. Follow company quality processes and procedures. Maintain a strong customer-focused approach, ensuring high levels of service delivery at all times. Essential Experience Experience working within automated systems, warehouses, manufacturing or materials handling environments. Experience working with equipment such ...

primary escalation point for complex incidents. You will ensure SLA compliance, provide technical mentorship to analysts, and support threat hunting to improve service delivery. The role requires strong communication skills, experience in alert triage, and the ability to coordinate with internal teams and customers. #J-18808-Ljbffr ...

portfolio of strategic customers. You will partner with a peer TAM Manager to drive consistency across the global TAM function and ensure exceptional service delivery. You will balance people leadership with hands-on customer engagement, guiding TAMs to deliver measurable outcomes, retention, and high-quality technical support across cyber ...

Elevate Technology Group Ltd in Middlewich is seeking an experienced Technical Services Manager to lead the technical team and own delivery of IT support, projects and managed services across the customer base. This hands-on leadership role requires MSP knowledge, strong team management, service delivery oversight ...

need to be local to Wakefield/Leeds area due to the commute to our office space (The Nostell Estate, WF4 1AB). As Service Desk Manager, you will be responsible for the day-to-day management and performance of our service desk , ensuring customers receive a consistently … complex technical issues and ensuring tickets are managed effectively from initial logging through to resolution. Youll also play a key role in improving our service desk processes, documentation, customer experience and overall service delivery. This is a hands-on management role within a fast-paced MSP environment ...

lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

days a week. Join this world leader in their field, as they embark upon a new Digital strategy that will result in the delivery of a number of significant digital & technology initiatives. KEY SKILLS & BACKGROUND Extensive experience in managing IT infrastructure teams at a senior level Experience in continuity … management and disaster recovery Knowledge across Networks, Servers, Storage, Virtualisation and managing Data Centre environments Familiarity with Service Delivery standards and frameworks such as ITIL. Ability to plan, assign, direct, manage, motivate and engage staff successfully Ability to define, implement and promote IT Infrastructure Strategy Develop and maintain ...

user high availability environment High school or equivalent diploma Experience in PC repair, troubleshooting, deployment and liquidation Experience in IT client, server, and network service delivery Experience with networking technology (TCP/IP, subnetting, DNS and DHCP) Experience supporting Windows, Mac and/or Linux operating systems … daily use Valid and active driver's license Preferred Qualifications Experience supporting video conference and teleconference equipment Bachelor's degree Experience with project delivery Experience in team leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make ...

multi-award-winning UK public sector digital consultancy, positively influencing the lives of over forty million UK citizens. We bring deep expertise in agile delivery, digital transformation, and platform engineering across central government. With a team of over one hundred and twenty-five professionals — more than forty percent … women — we are committed to building inclusive, diverse teams that reflect the communities we serve. Role Overview We're looking for a Senior Delivery Lead to take end-to-end ownership of a flagship AI-enabled product, from inception through to business-as-usual rollout. This is a genuinely ...

Full-time Permanent Baildon, West Yorkshire £45,000 - £55,000 + benefits IT Manager job in Baildon - leading IT strategy, infrastructure, cyber security and service delivery for an established construction business, supporting both office and site-based teams click apply for full job details ...

collections. You will work across teams to enhance discovery, access and engagement, applying metadata, UX and data insights, and exploring AI-enabled improvements to service delivery and user experience. #J-18808-Ljbffr ...

safe installation practices and responsive incident handling. The successful candidate will join a collaborative IT team and contribute to training, client interactions, and service delivery improvements. Hybrid working is available. #J-18808-Ljbffr ...

join our Sales team in a hybrid role covering the Leeds area. You will be the main point of contact for clients, managing service delivery and ensuring value from our backup and disaster recovery solutions. You will build relationships with key decision-makers, generate new business, negotiate contracts ...