176 to 200 of 201 Service Delivery Jobs in the North of England

issues and challenges • Develop and maintain strong, long-term client relationships built on trust and results • Working collaboratively with the wider operational teams to ensure customer satisfaction related to service delivery/support services across clients • To develop ‘higher and wider’ client relationships across your nominated accounts • Flexibility and innovation to respond to customer needs, often travelling to … customer sites to work with them to develop and agree solutions About You • Hardworking, determined individual who is results driven • Strong understanding of digital, data and technology solutions and delivery approach • Proven track record of client retention and account growth • Self-starter equipped with tenacity, resilience and a competitive streak • Strong communicator, with a desire to build long-term More ❯

of inspiring a volunteer movement across a geographical area to deliver Community First Aid, Education, Fundraising, and youth programs. Responsibilities: Lead a team of Volunteer leaders, drive excellence in service delivery, foster an inclusive and diverse environment, and help navigate change to grow our organization. Benefits: Access to comprehensive induction, training, and a supportive environment. Opportunities to attend More ❯

deliver: Community First Aid Community Education Community Fundraising You will also develop our offerings for young people. By leading a team of volunteer leaders, you will drive excellence in service delivery, foster an inclusive and diverse volunteering environment, and help navigate change to grow and improve St John Ambulance. What You Will Gain Supporting a team and volunteers More ❯

contact for your clients, developing trusted relationships and delivering outstanding service. Drive revenue growth through upselling and cross-selling innovative solutions. Work closely with internal teams to ensure seamless service delivery and impactful client reporting. Identify and implement strategic account plans to maximise client success and business profitability. Maintain high-quality client data in HubSpot, ensuring transparency and More ❯

First Aid, Community Education, and Community Fundraising . Additionally, you'll help develop our offerings for young people. Responsibilities Lead a team of Volunteer Leaders to drive excellence in service delivery. Develop an inclusive and diverse volunteering experience for both new and existing volunteers. Navigate through change to build a bigger and better St John Ambulance. What You Can More ❯

services for your community. If you're a curious, analytical thinker with a passion for technology and problem-solving, we want to hear from you! Role Assist with the delivery of ICT Infrastructure whilst working as part of a team and under the supervision of a Senior IT Officer - Infrastructure. Support the ICT service to deliver efficient operation … accurate documentation of systems, procedures, and configurations. Provide first-line support to internal users, escalating issues when necessary. Learn and apply best practices in cybersecurity, data protection, and IT service management. Assist with administrative support relating to the work of the service and help in the delivery of an effective and responsive ICT service. Supporting a high … developed in close collaboration. Training Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification Workplace Learning Provided with a 1:1 Tutor Block Delivery - Virtual workshops At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available More ❯

full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless … improvements and ensuring continuous progress. Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and other teams within Operations. Collaborate … with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with the wider Operations Department to minimize escalations and drive automation initiatives. High-level understanding of the toolsets More ❯

full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless … improvements and ensuring continuous progress. Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and other teams within Operations. Collaborate … with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with the wider Operations Department to minimize escalations and drive automation initiatives. High-level understanding of the toolsets More ❯

Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations and are seeking a dynamic Operations Manager to lead this initiative. The Role This is … the company's growth. The successful candidate will be responsible for defining and optimizing workflows across the business, from initial customer on-boarding and provisioning to ongoing support and service delivery. This is a hands-on role for a strategic thinker who enjoys building from the ground up. Key Responsibilities Process Development: Design, document, and implement efficient and scalable … Team Leadership: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and continuous improvement. Performance Monitoring: Define and track key performance indicators (KPIs) and service level agreements (SLAs) to measure operational effectiveness and identify areas for improvement. Operational Excellence: Drive a culture of continuous improvement, regularly reviewing processes and technologies to enhance efficiency and More ❯

business continuity, cyber-resiliency, and cloud-native architectures. The SME will work closely with both internal and external stakeholders to ensure the successful execution of innovation initiatives and the delivery of robust technology solutions. With extensive experience in technology domains, this role serves as a trusted technical advisor, contributing to the development, support and enhancement of innovative service … on innovation-driven projects, providing support in areas like disaster recovery, cyber security, and cloud solutions. Engage with enterprise clients to gather requirements, implement and support solutions and optimize service delivery. Develop and maintain strong technical relationships with key stakeholders, partners, and vendors. Innovation & Execution: Support the introduction of new technologies and services by working with other stakeholders to … and solution demonstrations. Cross-Functional Collaboration: Collaborate with Support, Infrastructure, Development and Security teams to ensure alignment and enhanced customer outcomes. Serve as a liaison between technical teams-Services Delivery, Internal IT, and Channel-to foster seamless execution and delivery of services. Share best practices and mentor emerging technical talent within the across involved stakeholders Continuous Improvement: Identify More ❯

out: Industry-Leading Projects: Play a pivotal role in major Data Centre Modernisation and Hybrid IT transformations. Collaborative, Expert Teams: Work with experienced professionals across sales, pre-sales, and service delivery. Vendor Variety: Engage with solutions from top-tier vendors including HPE, Dell, IBM, and NetApp. Service-Led Ethos: Deliver high-impact value through consulting and end-to … end service integration. Career Development: Gain technical accreditations and mentoring opportunities, with the chance to shape next-generation IT delivery models. Key Role Responsibilities: Lead the technical design and pre-sales architecture for modern infrastructure and hybrid IT solutions. Translate client business and technical needs into comprehensive, value-driven solutions. Conduct workshops and technical discovery sessions with clients … to capture requirements. Collaborate with professional services, managed services, and technical teams to deliver seamless solutions. Provide governance on solution design, documentation, and delivery quality. Support technical sales enablement through workshops, documentation, and knowledge sharing. Maintain up-to-date knowledge of emerging technologies, vendor roadmaps, and best practices. Key Attributes Required: 5+ years' experience in a pre-sales or More ❯

the nuclear decommissioning sector. Partner of the Design Services Alliance. Expertise in waste management services for strategic nuclear clients in the UK. Offering life extension and feasibility assessment services. Delivery of tasks and support requests to quality and schedule. Maintaining effective communications with a wide variety of stakeholders, from plant-based staff to off-site design teams. Supporting timely … relevant discipline or a chartered & member of an appropriate institute Nuclear site experience (preferably Sellafield) and operating in a site-based role. Background experience demonstrating a record of successful delivery to timescales. Experience with installation design packages and instrument datasheets. Familiarity and experience of working and complying with applicable SL Practices, standards, and engineering guides Familiarity with SL systems More ❯

You will help to develop best practice and assist with communities of practice activities (internally and across government). You will also make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering to the future business architecture strategy. You will also support and inform product iteration, evolution … at Pace We've delivered millions in efficiency savings by automating routine tasks, allowing colleagues to focus on complex human-centred work. Our solutions create meaningful improvements in public service delivery. Join Our Team Work with our Automation Centre, Data Science and Evaluation team, or Innovation Lab to: Build solutions improving lives nationwide Work with diverse AI and automation … technologies Collaborate with technical experts Develop skills at the forefront of public sector innovation. What You'll Do: Defining, planning and leading Business Analysis delivery on significant assignments. This will include providing recommendation and rationale to programme/project leads to critically shape project scope and to the Principal Business Analyst to accurately and dynamically inform resource planning across More ❯

engineers' qualifications, certifications, and compliance documentation to ensure ongoing regulatory compliance and audit readiness Prioritise and manage trade recruitment in key operational areas to support business continuity and efficient service delivery. Engage daily with trades personnel, clearly communicating company expectations, processes, and compliance requirements to support audit readiness and operational transparency. Skill Required: Excellent organisational and time management skills … holidays) Free tea, coffee, fruit, and breakfast Modern offices Social events Ongoing training and development opportunities Enhanced Family Friendly Benefits Private medical cover Enhanced Company pension Scheme Death in service benefit After probationary period How to Apply: If you'd like to join the BOXT team, then please send an email with your CV and get creative to tell More ❯

services by utilising Infrastructure as Code (IAC) through open APIs provided by modern engineering tools such as GitHub, Harness, Terraform, and Ansible. This approach will increasingly enable a self-service capability for customers while decommissioning our legacy network services and systems. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we … everyone. Including you. Key responsibilities As the Engineering Lead, you will collaborate with the CIO and lab leaders to build a value-generating Network product. Much of Network Services delivery involves inbound tasks delivered to support initiatives for other areas, exceptional collaborative abilities are required , with a strong passion for fostering productive teamwork. Define team objectives and rationale, develop … and commercial value . Cross Functional Collaboration: Partner with CIO and Lab Leaders to build a value-generating Network product . Operational Excellence: Maintain high levels of network resilience, service availability and risk mitigation while simplifying and automating legacy platforms. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting More ❯

services by utilising Infrastructure as Code (IAC) through open APIs provided by modern engineering tools such as GitHub, Harness, Terraform, and Ansible. This approach will increasingly enable a self-service capability for customers while decommissioning our legacy network services and systems. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we … everyone. Including you. Key responsibilities As the Engineering Lead, you will collaborate with the CIO and lab leaders to build a value-generating Network product. Much of Network Services delivery involves inbound tasks delivered to support initiatives for other areas, exceptional collaborative abilities are required , with a strong passion for fostering productive teamwork. Define team objectives and rationale, develop … and commercial value . Cross Functional Collaboration: Partner with CIO and Lab Leaders to build a value-generating Network product . Operational Excellence: Maintain high levels of network resilience, service availability and risk mitigation while simplifying and automating legacy platforms. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting More ❯

services by utilising Infrastructure as Code (IAC) through open APIs provided by modern engineering tools such as GitHub, Harness, Terraform, and Ansible. This approach will increasingly enable a self-service capability for customers while decommissioning our legacy network services and systems. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we … everyone. Including you. Key responsibilities As the Engineering Lead, you will collaborate with the CIO and lab leaders to build a value-generating Network product. Much of Network Services delivery involves inbound tasks delivered to support initiatives for other areas, exceptional collaborative abilities are required , with a strong passion for fostering productive teamwork. Define team objectives and rationale, develop … and commercial value . Cross Functional Collaboration: Partner with CIO and Lab Leaders to build a value-generating Network product . Operational Excellence: Maintain high levels of network resilience, service availability and risk mitigation while simplifying and automating legacy platforms. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting More ❯

hybrid environment from their Liverpool HQ. The Role: You'll lead a range of high-impact digital transformation and infrastructure programmes, focused on modernising systems, driving automation, and improving service delivery. You'll work closely with technology leaders, suppliers, and business units to ensure successful execution from design to delivery. The Client: A nationally recognised organisation committed to innovation … outcomes. Requirements: 5+ years' experience managing IT change and transformation projects Proven experience leading infrastructure, cloud, or ERP implementations Excellent stakeholder engagement and supplier management skills Strong grasp of delivery frameworks including Agile, Waterfall, or hybrid Desirable: Experience in regulated industries Relevant certifications (Prince2, MSP, AgilePM, etc.) Benefits: High base salary with annual pay reviews Flexible hybrid working model More ❯

our ICT infrastructure and associated systems, both on-premise and cloud. You will implement best practices in infrastructure management, develop strong relationships across teams, and drive initiatives to improve service delivery. Your expertise will align ICT infrastructure with the council's strategic goals, contributing to the effective operation of community services. Join us in a collaborative environment where your … impact. If you are ready for a rewarding challenge, we encourage you to apply! Who we are looking for We seek a skilled ICT Infrastructure Manager to ensure the delivery of high-quality ICT services and to lead continuous improvement efforts. If you thrive in a fast-paced environment and have a proven track record in enhancing business efficiency More ❯

our ICT infrastructure and associated systems, both on-premise and cloud. You will implement best practices in infrastructure management, develop strong relationships across teams, and drive initiatives to improve service delivery. Your expertise will align ICT infrastructure with the council's strategic goals, contributing to the effective operation of community services. Join us in a collaborative environment where your … impact. If you are ready for a rewarding challenge, we encourage you to apply! Who we are looking for We seek a skilled ICT Infrastructure Manager to ensure the delivery of high-quality ICT services and to lead continuous improvement efforts. If you thrive in a fast-paced environment and have a proven track record in enhancing business efficiency More ❯

you will have the opportunity to implement best practices in infrastructure support and development, develop and maintain strong relationships with various teams, and drive continuous improvement initiatives to enhance service delivery. Your experience and technical skills will be vital in aligning our ICT infrastructure with the strategic goals of Westmorland and Furness Council, ultimately contributing to the effective operation … Who we are looking for We are seeking three skilled ICT Infrastructure Engineers to support, develop, and secure our ICT infrastructure. In this pivotal role, you will ensure the delivery of high-quality ICT infrastructure across the organization and drive continuous improvement initiatives. If you thrive in a fast-paced environment and have a track record of enhancing business More ❯

you will have the opportunity to implement best practices in infrastructure support and development, develop and maintain strong relationships with various teams, and drive continuous improvement initiatives to enhance service delivery. Your experience and technical skills will be vital in aligning our ICT infrastructure with the strategic goals of Westmorland and Furness Council, ultimately contributing to the effective operation … Who we are looking for We are seeking three skilled ICT Infrastructure Engineers to support, develop, and secure our ICT infrastructure. In this pivotal role, you will ensure the delivery of high-quality ICT infrastructure across the organization and drive continuous improvement initiatives. If you thrive in a fast-paced environment and have a track record of enhancing business More ❯

In this dynamic role, you will have theopportunity to implement best practices in ICT support andoperations, develop and maintain strong relationships withvarious teams, and drive continuous improvement initiatives toenhance service delivery. Your experience and technical skillswill be vital in aligning our ICT Support with the strategicgoals of Westmorland and Furness Council, ultimately contributingto the effective operation of our community … across theorganisation and drive continuous improvement initiatives. If you thrive in a fast-paced environmentand have a track record of enhancing business efficiency and highquality user experience, through the delivery of customer focusedsupport, then we want to hear from you! Join us in making apositive impact on our community by delivering innovativetechnology solutions. Apply now to become an integral More ❯

In this dynamic role, you will have theopportunity to implement best practices in ICT support andoperations, develop and maintain strong relationships withvarious teams, and drive continuous improvement initiatives toenhance service delivery. Your experience and technical skillswill be vital in aligning our ICT Support with the strategicgoals of Westmorland and Furness Council, ultimately contributingto the effective operation of our community … across theorganisation and drive continuous improvement initiatives. If you thrive in a fast-paced environmentand have a track record of enhancing business efficiency and highquality user experience, through the delivery of customer focusedsupport, then we want to hear from you! Join us in making apositive impact on our community by delivering innovativetechnology solutions. Apply now to become an integral More ❯

its prestigious office in central Manchester approximately 3 days, most weeks. Reporting to the Head of Trading, your expertise will drive operational efficiency, insightful data analysis, and excellence in service delivery. Duties will include: Working in tandem with the broker distribution senior leadership team to ensure alignment and collaboration. Managing and optimising underwriting processes (i.e., new business processes), leveraging … technology to streamline operations and boost productivity. Developing strategies and initiatives to improve broker service experience with a focus on process simplification, striving for operational best practice and excellence. Regularly reviewing broker feedback to identify areas for improvement and implement necessary changes. Setting and delivering challenging quote and conversion rates, delivering required GWP growth, as well as rate and … limit in terms of progression. You will benefit from a highly competitive basic salary, plus 25% bonus (paid quarterly) and a comprehensive range of benefits. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your More ❯