76 to 100 of 176 Service Delivery Jobs in the North of England

level required to perform the role or equivalent experience. The post-holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level. Main duties of the job Communicate with relevant departments … Provide support and contribute to training of new/junior members to the team. Document and monitor all aspects of patient care coordination and service delivery onto the Trust IT systems e.g. Cancer Access Database, Winscribe, WebV, ICE, ICS, CRIS,PPM database etc. to ensure the patient ...

develop and lead projects to deliver significant benefits to ELFS colleagues and our NHS partners ELFS Business Services is an NHS owned Shared Service organisation providing back-office transactional services to many NHS Trusts across England. Established in 2002, We are a business division of Lancashire Teaching Hospitals … streamlining and standardisation including introducing new ways of working, systems, and technologies to ensure the organisation remains at the forefront of innovation providing effective service delivery Champion continuous improvement by constructively challenging existing practices, introducing improvements where appropriate in order to deliver a recognised high-quality service ...

resolution and asset care Collaborating cross functionally to resolve operational issues Leading root cause analysis and implementing corrective actions Managing contractors and third-party service providers Ensuring SLA compliance and strong service delivery Overseeing site wide facilities management including cleaning, utilities and infrastructure Ensuring environmental compliance … response planning and incident management Supporting infrastructure, energy and building services projects Monitoring budgets, reporting KPIs and driving continuous improvement Managing labour, Opex and service support budgets circa £5M Overseeing procurement of parts, materials and critical stock Delivering automation and facilities projects, upgrades and modifications The Person: Extensive experience ...

play a key role in improving health outcomes for the residents of Leasowe. You will work alongside an experienced multidisciplinary team, contributing to the delivery of holistic care and promoting health and wellbeing across our patient population. This is a fantastic opportunity to join a collaborative, friendly team where … supported. Main duties of the job The Care Navigator plays a vital frontline role within the practice, supporting patients to access the right service, professional, or support at the right time. The post holder will provide a professional, efficient, and compassionate reception and administrative service. The Care Navigator will ...

systems, artificial intelligence and advanced digital technologies Foster collaboration across engineering and technology disciplines to deliver integrated customer solutions Operational Leadership Maintain accountability for delivery performance across all programmes,projectsand customer contracts Ensure safe, effective and commercially successful delivery aligned with customer expectations Drive operational excellence, governance, quality … capability, capacity and leadership required to meet current and future demand Act as the senior escalation point for significant customer, business and delivery issues Leadership, People & Culture Lead and develop a substantial organisationcomprisingboth permanent employees and contingent resources Build a high-performing leadership team capable of delivering sustainable growth ...

across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference. What you'll do Be part of a career-defining transformation as we bring together … with a proactive and customer-focused mindset. Excellent communication and stakeholder management skills, with the ability to influence and collaborate across teams. Experience supporting service delivery, continuous improvement, or business process enhancement initiatives. Retail, contact centre, telecommunications, or broader customer-facing experience would be beneficial. A team player ...

management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing … plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency Foster a proactive, service-oriented culture within the IT function Financial & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier ...

Observability Engineer Are you an experienced Observability Engineer with a passion for improving service performance, resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across our technology … networks, platforms and applications. You will ensure services are measurable, visible and proactively managed through effective telemetry, monitoring, alerting and reporting. Working closely with Service Delivery and technical teams, you will embed observability best practices into both existing and new services, providing actionable insights that improve performance, resilience ...

emerging technologies across MMS by building cross-functional strategies that improve operational efficiency, quality, and business outcomes. This role will partner closely with operational service line leaders to identify opportunities for AI adoption, drive organizational change, and implement innovative technology solutions while ensuring appropriate governance and regulatory compliance. Core … Responsibilities Technology Innovation: Drive the evaluation, development, and implementation of AI, machine learning, automation, and emerging technologies to improve operational efficiency, service delivery, and innovation across all MMS service lines. Process and Automation Efficiency: Focus on efficiency and quality gains through process optimization and automation (e.g., cost ...

Ovarro Limited is seeking a Head of Projects and Service Delivery to lead the end-to-end delivery across projects and services, ensuring commitments are met in time, cost, quality, SLAs and margins. This hands-on leadership role balances strategic oversight with active execution, escalation handling … ongoing improvement to stabilise delivery and drive results. The role requires proven experience delivering complex technical projects on time and within budget, managing both project delivery #J-18808-Ljbffr ...

Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday – Friday/Between the hours of 8.30AM – 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual leave 28 days rising … Providing information for reports to team leaders/managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail ...

upgrades, system improvements, installations, and technology change programmes Developing and maintaining IT infrastructure, network, disaster recovery, and business continuity plans Managing suppliers, technology partners, service agreements, and infrastructure-related budgets Ensuring systems and networks comply with information security policies, data protection requirements, and industry best practice Leading the investigation … operational procedures Providing technical leadership, guidance, and support to IT colleagues and wider teams Supporting the development and implementation of IT policies, standards, and service improvement plans Infrastructure and Network Manager Skills and Experience Required Proven experience managing IT infrastructure, networks, and technical services in a complex organisation Strong ...

oversee the day-to-day management of a portfolio of laboratory spaces in Macclesfield. Acting as the primary point of contact for scientists, service providers, and visitors, you will play a critical role in ensuring laboratories operate safely, efficiently, and in full compliance with regulatory and company standards. This … daily operation of assigned laboratory areas, serving as the key point of contact for scientists and external visitors. Coordinate preventive maintenance, repairs, and service activities with Facilities Management (FM) providers to minimise disruption to laboratory operations. Monitor and track FM helpdesk requests, ensuring timely resolution of issues. Investigate service ...

Responsibilities Lead and manage pre-deal, post-deal and separation engagements across a range of sectors, including private equity and corporate clients. Oversee the delivery of high-quality IT due diligence, transaction reports and other advisory deliverables. Provide Programme Management Office leadership across technology workstreams. Engage with senior client … issues, and facilitate key decision-making. Analyse IT information including technology costs, contracts, operating models and qualitative data. Lead the development of Transitional Service Agreements, SteerCo materials, status reports and strategic recommendations. Identify technology synergies, one-off costs and ongoing technology costs. Lead workshops and develop expertise across benefits ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...

Group, were proud to help people create spaces they love to live in. Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission. Behind our brands is a passionate Group team. From Finance and Technology to People … deliver high-quality software solutions that support the needs of DFS Group. You'll be responsible for managing the development function, overseeing the delivery of projects, system enhancements, bug fixes and ongoing business-as-usual requests, while ensuring robust processes, governance and best practices are followed. ...

performing Finance Operations function across Accounts Payable, Accounts Receivable, Payroll, Credit Control, Expenses and Payments, while driving a significant programme of process, technology and service transformation. The successful candidate will play a key role in modernising Finance Operations, improving service delivery, simplifying processes and maximising … technology, automation, self-service and AI. Your duties will include: Leading the Finance Operations function across AP, AR, CC, Expenses and Payments. Developing and delivering the long-term Finance Operations and transformation strategy. Improving the experience and service provided to internal and external stakeholders. Driving process improvement, standardisation ...

lifecycle maintenance of business applications, arranging deployment, testing and transition of application releases. Participate in the planning and implementation of processes, policies, procedures of service delivery to ensure systems provisioning and maintenance can meet agreed business requirements. Undertake the fulfilment of service requests in relation … business applications capacity, capability, availability, security and performance; seeks to automate these routine procedures where possible. Work with the other members of the IT service, external support companies and third-party vendor organizations responsible for service provision, incident and problem management. Monitor progress of requests for support ...

meaningful role in shaping the future of a growing digital function. The IT Team Lead will take ownership of day-to-day IT service delivery, provide senior technical support, and lead a small team of technicians covering infrastructure, security, and workplace technology. You'll be hands-on across … Intune, and Azure preferred Used to managing relationships with third-party suppliers and external partners Proactive mindset with a genuine interest in automation and service improvement Clear communicator who can support, coach, and develop a small team Solid awareness of cybersecurity principles and best practice IT Team Lead - Salary ...

changes. This position requires a skilled professional who can improve the alignment of Digital Policing services with business needs, communicate departmental strategies, and resolve service delivery issues effectively. Key Responsibilities: Lead by example, embodying the Police Code of Ethics and ensuring that values of dignity, fairness, and respect ...

changes. This position requires a skilled professional who can improve the alignment of Digital Policing services with business needs, communicate departmental strategies, and resolve service delivery issues effectively. Key Responsibilities: Lead by example, embodying the Police Code of Ethics and ensuring that values of dignity, fairness, and respect ...

service. Quality & Continuous Improvement Birtley Medical Group continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews. Learning and development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate ...

related systems, ensuring access remains appropriate and controlled Coordinate phishing simulation programmes and support security awareness activities across the business Contribute to the delivery of IT projects and technology improvements, helping ensure solutions are secure, supportable, and aligned to business needs Maintain technical standards, documentation, and operational processes that … support consistent and effective service delivery What you will Bring Significant hands-on experience in IT support, infrastructure, cloud, or systems administration environments Strong practical knowledge of Microsoft 365, Entra ID, Intune, Windows administration, and endpoint security technologies Experience working with vulnerability management, patching, identity management, and operational ...

management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing … plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier ...

upgrades, system improvements, installations, and technology change programmes Developing and maintaining IT infrastructure, network, disaster recovery, and business continuity plans Managing suppliers, technology partners, service agreements, and infrastructure-related budgets Ensuring systems and networks comply with information security policies, data protection requirements, and industry best practice Leading the investigation … operational procedures Providing technical leadership, guidance, and support to IT colleagues and wider teams Supporting the development and implementation of IT policies, standards, and service improvement plans Infrastructure and Network Manager Skills and Experience Required Proven experience managing IT infrastructure, networks, and technical services in a complex organisation Strong ...