76 to 100 of 117 Service Delivery Jobs in the North of England

Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in a strong team, committed to being … them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and verbal. Good problem-solving skills. Ability to manage own workload effectively. More ❯

and private accommodation providers with a full facilities management service. We hold contracts with many major Universities year in year out and we design and perform a programme of service that delivers whatever the timescale. We provide a national operation which varies from an individual service or as part of an integrated solution. Our customers keep choosing us … because of our positive attitude, and understanding of their challenges and they recognise the quality of our service delivery that comes with a promise With a National portfolio of over 21 Universities and leading private accommodation providers, the Company is seeking to build on its success by expanding its services opening up new offering for full FM support. More ❯

understanding their clients specific requirements and industry developments, as well as maintaining and developing their professional team and continuing the development of their systems to assist in high quality service delivery. The role will be varied, including project managing from routing, through to construction and completion, and providing consultancy services associated with benchmarking, procedures and management systems. WHAT WILL More ❯

Leader will include: Providing efficient support to internal and external stakeholders Resolve payroll queries and ensure compliance with legislation Oversee Payroll operations and related tasks Produce scheduled payroll and service delivery reports Maintain accurate documentation of processes and changes Allocate team workloads and manage performance Conduct 1:1s, reviews, and support team development Monitor SLA adherence and ensure … service quality Collaborate across departments and support onboarding Perform user acceptance testing (UAT) for system changes Identify and implement process improvements Profile A successful Payroll Team Leader will have: Experience running large payroll processes. Extensive payroll operations experience, ideally using Oracle Payroll. Proven leadership in managing and developing teams. Strong communicator, adaptable to various audiences. Well-organised with the More ❯

Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods Input and maintain accurate shipment data and documentation on the digital platform Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress Monitor shipments and handle any issues or delays effectively Prepare and check freight documentation, ensuring compliance with … relevant regulations Work collaboratively with the wider logistics team to optimise processes and service delivery Required Skills & Experience Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential) Strong computer literacy and confidence using digital tools and platforms Excellent organisational and multitasking skills Clear and professional communication skills, both written and verbal High attention to More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our … part of it? What will you be doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help resolve issues that … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

on fire risk related matters across their estate. The Role: * Apply advanced fire engineering principles in the design and assessment of buildings across a large and diverse estate. * Technical delivery of fire safety services, design and drawing appraisals, ensuring compliance with BS9999, BS9991 or performance based fire engineering solutions. * Provision of expert advice on wide range of fire safety … IFE level 5 Diploma in Fire Engineering Design or equivalent qualification. * A professional practitioner with up-to-date fire safety law, building codes and best practice expertise to influence service delivery and practice within the organisation. * Experience in delivering specialist fire safety advice, guidance and oversight for complex estates. * Fire safety management systems oversight and audit leadership. * Implementation More ❯

server, and network domains. Demonstrate a strong technical foundation across a wide range of IT infrastructure environments, ensuring reliable and efficient system performance. Apply a customer-focused approach to service delivery, emphasizing responsiveness, clarity, and professionalism in all interactions. Possess in-depth knowledge of Windows 10 and the Microsoft Office suite, enabling effective resolution of software-related issues More ❯

Join a global powerhouse in digital transformation and IT Service delivery working in a diverse range of sectors with the latest and greatest tech. My client needs no introduction and have an excellent reputation for wellbeing and career progression opportunities. If your a skilled Linux Engineer eager to continue skilling up and progressing your career this could be More ❯

target sectors Build and manage strong client relationships, from lead generation through to onboarding Deliver confident, consultative presentations to prospective clients Work closely with internal teams to ensure seamless service delivery Monitor market trends and competitor activity to inform strategy What We re Looking For Proven track record in B2B business development or consultative sales Experience in debt More ❯

strong, long-term relationships with clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation, and communication skills Self-motivated More ❯

day administration for estates, maintenance, and facilities projects. Maintain accurate records, schedules, and documentation, including basic document control tasks. Liaise with contractors, suppliers, and internal teams to ensure smooth service delivery. Support compliance with health & safety and statutory requirements. Skills & Experience Strong organisational and communication skills with keen attention to detail. Competence with MS Office and database systems. Experience More ❯

and transform our quotation and supply turnaround processes. Key Responsibilities: Develop and deliver an AI strategy aligned with business goals. Implement AI-driven tools to improve customer interactions and service delivery. Design and deploy AI solutions for accurate quotation generation and supply chain efficiency. Work with internal stakeholders to identify and prioritise AI opportunities. Ensure AI systems meet compliance More ❯

feedback on won or lost opportunities. Maintain daily updates using CRM on all meetings, presentations, and notable opportunities. Communicate effectively with customers and internal departments, supporting first-rate customer service delivery. Undertake sales forecasting and monthly business development reporting to communicate progress. Monitor and evaluate competitor activity and develop sales strategies to win business. Stay informed on industry regulations More ❯

feedback on won or lost opportunities. Maintain daily updates using CRM on all meetings, presentations, and notable opportunities. Communicate effectively with customers and internal departments, supporting first-rate customer service delivery. Undertake sales forecasting and monthly business development reporting to communicate progress. Monitor and evaluate competitor activity and develop sales strategies to win business. Stay informed on industry regulations More ❯

a trusted advisor - build strong client relationships, understand their goals, and craft solutions that deliver real business impact. * Sell with expertise - collaborate with technical teams to design tailored managed service solutions. * Drive growth - develop and execute strategies, manage pipelines, and exceed sales targets. * Lead deals from pitch to close - prepare compelling proposals, deliver presentations, and negotiate contracts. * Stay ahead … of the curve - monitor industry trends, competitor activity, and emerging technologies. * Ensure smooth handovers - work with service delivery and account teams to guarantee excellent client experiences. ? What We're Looking For * Proven track record in business development, sales, or account management in IT services/MSP space (5+ years preferred). * Solid knowledge of managed services offerings - from More ❯

Overview The Head of Client Service Optimisation plays a pivotal role in delivering the supporting services for Vanguard's UK Personal Investor Client Services Function. Partnering with the Heads of Client Contact and the Retirement and Managed Service function, the Head of Client Service Optimisation is responsible for delivering exceptional quality workforce management, training, client communications and … change management capabilities to UKPI Client Services to enable crew to deliver seamless, high quality, compliant client service through a variety of channels. This role combines leadership, strategic planning, governance and hands on collaboration, working with a wide stakeholder group to balance meeting immediate business needs and long-term capability development. Responsibilities Leads, coaches and motivates the UKPI Service … outcomes for clients through the provision of high-quality workforce planning, training, client communications and change management capabilities. Collaborating with a wide stakeholder group, responsible for the design and delivery of the business plan for the area through effective and proactive leadership, prioritisation and resource management, ensuring alignment with business priorities and client needs. Owns production and management of More ❯

Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance. As Network Events … a geographical area. Deliver Community First Aid, Community Education and Community Fundraising. Develop our offering for young people and foster an inclusive and diverse volunteering experience. Drive excellence in service delivery and support navigation through change to grow St John Ambulance. What you can expect Induction to volunteering with SJA and the required role training. A supportive volunteering More ❯

Centre – £65k A well-established professional services organisation that's modernising their technology infrastructure and developing sophisticated in-house solutions. They're building robust software systems that enhance their service delivery and operational capabilities, requiring comprehensive documentation to support their growing development team and ensure knowledge transfer across their technical operations. The Role: They're looking for a … projects Professional development in modern documentation toolsets Benefits include enhanced annual leave, comprehensive wellbeing support, enhanced maternity and paternity benefits, life assurance, flexible benefits platform, employee referral scheme, long service recognition, and regular company events Skills they're looking for: GIT/GitLab/GitHub – for source control and documentation versioning Markdown/Asciidoc/Sphinx – for structured, code More ❯

systems tailored for the construction industry. The company’s mission is to improve safety, efficiency, and peace of mind on job sites through innovative technology and a highly responsive service approach. With a strong track record and an expanding client base, they’re now seeking a driven and entrepreneurial Business Development Manager to join the team. This is more … and partners Deliver tailored proposals and persuasive presentations to win new contracts Stay informed on market trends and competitor activity Collaborate with operations and technical teams to ensure excellent service delivery Represent the company at industry events and networking opportunities Achieve sales and revenue targets while maintaining a focus on client satisfaction What We’re Looking For Proven More ❯

Business Development Manager DOE Merseyside Our Client Our client is an award-winning family run construction business based in Merseyside. They support housing associations, outsourced service providers, insurers and domestic customers with emergency and planned repair and maintenance services. Having achieved consistent year-on-year growth and with recent investment secured to support further expansion, the company is now … and influence decision-makers. Working closely with senior leadership and cross-functional teams, the Business Development Manager will play a key role in ensuring smooth transitions from sales to service delivery, maintaining positive client relationships and contributing to the company's reputation for professionalism and quality. This is an exciting opportunity for a strategic, entrepreneurial sales professional to More ❯

fire and security services, tailoring solutions to meet client needs. Travel to meet clients and customers, ensuring strong relationships are developed and maintained. Collaborate with internal teams to ensure service delivery aligns with client expectations. Prepare and deliver presentations to potential clients, showcasing company offerings. Maintain accurate records of sales activities and client interactions in the company CRM More ❯

and simplified recording of information Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: HNC or Level 4 qualification equivalent in any engineering discipline Hands on experience of fixing, inspecting, maintaining, repairing or servicing relevant pressure More ❯

regular site visits and client engagements to maintain a strong presence and gain a deeper understanding of customer needs. Collaborate internally with technical and operational teams to ensure excellent service delivery and customer satisfaction. Candidate Requirements Proven timber performance door experience (fire doors, acoustic doors, etc.) or strong B2B business development experience within the construction sector. Good technical More ❯

Tier 1 Engineer to join our dynamic team located in our Bolton office. Your role will encompass a range of first-line services, including initial customer contact and ongoing service management through to closure. You will utilise Intercity and third-party systems and processes to execute your role effectively. Above all, you will provide a customer-sensitive and responsive … service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining customer confidence through a friendly presence and helpful attitude is paramount. Key Responsibilities as aNOC Tier 1 Engineer: Customer Support:Provide first contact telephone and email reception in support of ISOC delivered services. Service Management:Follow agreed triage, incident, and service request procedures in accordance with prescribed standards and service levels. System Utilisation:Utilise and manage Intercity ticketing system and other third-party systems to fulfil service requirements. Independent Work:Work without continuous supervision and provide professional support services to Intercity customers. Reporting:Assist in preparing internal and/or customer-facing reports. Information Gathering:Use the internet More ❯