76 to 100 of 105 Service Delivery Jobs in the North of England

Role We are looking for an enthusiastic IT Support Apprentice to join our team specializing in IT Infrastructure Support for our Enterprise Platforms shared service group in UK Darlington. During your apprenticeship with us, you will learn how a major global organisation operates, gaining the tools and exposure … desktop services Future‐ready IT capability through involvement in infrastructure and technology projects Cross‐team collaboration, improving the speed and quality of IT service delivery To be successful in this role you will need the following: GCSE Grade 5 in Math’s, English literature and English language with ...

supporting critical government operations. The organisation oversees a wide range of public-facing and internal functions, working across multiple departments to ensure effective service delivery, policy implementation, and operational support. Your new role Design, develop, and maintain SailPoint connectors, workflows, rules, and APIs for automated provisioning ...

with full ownership of IT systems, infrastructure, security, and strategy. You will be comfortable working autonomously, balancing longer-term improvements with day-to-day delivery and support. You will work closely with senior stakeholders and suppliers, and you may also be required to line manage IT support staff (depending … Management System appropriate to a regulated environment Ensure compliance with GDPR and other relevant requirements, and lead IT risk management IT Manager - Supplier and service management: Source, evaluate and manage IT suppliers and service providers Negotiate contracts, monitor performance, and ensure value for money Manage third-party support ...

electrical systems and equipment, including LV distribution, final circuits, power, lighting and HVAC plant Execute planned preventative maintenance (PPM) schedules in accordance with agreed service level agreements (SLAs) and industry best practices SFG 20, BS7671, EAWR. Respond promptly to Critical safety observations in order to minimize downtime. Conduct Electrical … detailed records of maintenance, testing, and repairs. Liaise effectively with the client (United Utilities representatives), subcontractors, and other CBRE team members to ensure seamless service delivery and communication. Proactively identify opportunities for improvement in electrical systems and maintenance processes. Adhere to all company and client health, safety ...

there is also free car parking on site. The purpose of this role is to deliver high quality provision of ICT customer support and service through programming, repair and maintenance of ICT equipment, ensuring service delivery is aligned to operational and customer needs. You will also ...

13.47 p/h - 40 hours per week Temporary – 2 months We are currently recruiting on behalf of a large, well-established Facilities Management service provider for an experienced Facilities Helpdesk/CAFM Coordinator to support a key client contract. This is a busy, site-based role requiring strong … lifecycle of reactive works between the Facilities Team and end users Liaise regularly with the Lead Engineer and Regional Facilities Manager to ensure service delivery standards are maintained Support the review of subcontractor performance, providing feedback via internal systems with Contract Support assistance Proactively identify and help implement ...

customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex … full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand ...

customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex … full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand ...

Helpdesk Administrator Newcastle Area FM Service Provider CBW Staffing Solutions are currently seeking an experienced Helpdesk Administrator to join our clients team on a permanent basis. This position is site-based in the Newcastle area and offers an excellent opportunity to join a leading Facilities Management company that prioritises … Company pension scheme Genuine career progression opportunities Responsibilities: Manage daily reactive and planned requests via CAFM system/helpdesk Liaise with Contract Manager and Service Delivery/Mobilisation Manager to allocate works to contractors Act as key point of contact for allocated client, providing updates, handling queries ...

with ASR or captioning tools Knowledge of accessibility standards (e.g. WCAG) Exposure to cloud platforms (e.g. AWS, Azure) Experience in client-facing roles or service delivery Entry requirements: Acceptable qualifications include any of: Two A-levels in one or more similar subject plus B in A-Level maths. ...

/4HANA Public Cloud and SAP SuccessFactors. The programme will modernise the core HR, Finance, Procurement, and Payroll capabilities to improve service delivery.As part of the internal test team, we are seeking an experienced SAP Test Analyst to work across both S/4HANA Public Cloud and SuccessFactors modules ...

ability to build and maintain lasting relationships. • Proven success in phone-based sales. • Previous B2B sales experience. • Experience managing client accounts. • Outstanding customer service delivery. • Understanding of multimedia advertising (advantageous). Benefits • Competitive salary and uncapped commission. • Hybrid working • 25 days holiday + bank holidays, your birthday ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...

revenue and margin Implement structured sales plans and call cycles to achieve volume and profitability targets Build and manage strategic customer relationships to drive service excellence and identify growth opportunities Monitor customer performance, satisfaction, and retention, taking corrective action where required Collaborate with internal Account Managers to ensure seamless … service delivery Understand customer IT and despatch infrastructure to position tailored solutions Represent the business brand and values with professionalism at all times About You Essential: 3 5+ years experience in consultative, service-based sales (ecommerce parcel/logistics experience highly desirable) Proven track record of winning ...

days a week. Join this world leader in their field, as they embark upon a new Digital strategy that will result in the delivery of a number of significant digital & technology initiatives. KEY SKILLS & BACKGROUND Extensive experience in managing IT infrastructure teams at a senior level Experience in continuity … management and disaster recovery Knowledge across Networks, Servers, Storage, Virtualisation and managing Data Centre environments Familiarity with Service Delivery standards and frameworks such as ITIL. Ability to plan, assign, direct, manage, motivate and engage staff successfully Ability to define, implement and promote IT Infrastructure Strategy Develop and maintain ...

lead direct teams with clarity and confidence. Expert knowledge of protective security, with the ability to drive innovation while balancing security requirements with service delivery and transformation needs. Strong ability to integrate external threat intelligence, organisational context and situational awareness to build a holistic threat picture, including … collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,552. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. ...

lead direct teams with clarity and confidence. Expert knowledge of protective security, with the ability to drive innovation while balancing security requirements with service delivery and transformation needs. Strong ability to integrate external threat intelligence, organisational context and situational awareness to build a holistic threat picture, including … collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,552. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. ...

lead direct teams with clarity and confidence. Expert knowledge of protective security, with the ability to drive innovation while balancing security requirements with service delivery and transformation needs. Strong ability to integrate external threat intelligence, organisational context and situational awareness to build a holistic threat picture, including … collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,552. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. ...

pivotal role for someone who understands howlarge-scale networks, managed services, and 24/7 operationsreally work and how security is embedded into resilient service delivery. Youlllead both ourNetwork Operations Centre (NOC)andSecurity Operations Centre (SOC), ensuring our platforms areavailable, performant, and secure, while developing high-performing teams … driving continuous improvement.This role is ideal for anetwork or service operations leaderwith strong security knowledge, rather than a purely cyber-focused profile. About the Role As Head of ISOC, you will own the day-to-day operational performance ofIntercityscustomerscorenetworkand securityservices fromavailability and incident response to security detection and escalation. ...

pivotal role for someone who understands howlarge-scale networks, managed services, and 24/7 operationsreally work and how security is embedded into resilient service delivery click apply for full job details ...

role for someone who understands howlarge-scale networks, managed services, and 24/7 operationsreally work and how security is embedded into resilient xkybehq service delivery. Youlllead both ourNe Please click on the apply button to read the full job description ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

Service Desk Analyst £14.18 per hour Full-time, Temporary to 5th May Office-based Overall job purpose: To provide first-line IT support to staff and students via telephone, in-person service desk, and digital ticketing platform, contributing to an accessible, responsive, and user-focused IT support service … problems using everyday desktop software knowledge and internal guidance, escalating where necessary. Maintain accurate records of calls, actions taken, and resolutions in line with service standards and quality expectations. Work collaboratively within a close-knit team environment, sharing knowledge and supporting colleagues to ensure consistent service delivery. Apply ...

established UK technology services provider delivering VoIP and telecommunications solutions to a wide range of customers. They are known for their customer-first approach, service reliability, and commitment to technical excellence within a fast-paced support environment. What will you be doing? As a VoIP Support Technician … efficient. You'll work closely with the wider technical team, maintain accurate case documentation, and proactively identify opportunities to improve customer systems and service delivery. What will you need? * Proven experience supporting VoIP systems and telecoms services * Strong understanding of networking fundamentals and troubleshooting * Experience using network diagnostic ...