76 to 100 of 160 Service Delivery Jobs in the North of England

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »

executing technology upgrade projects Contribute to developing and maintaining comprehensive internal knowledge base documentation Suggest and implement innovative ideas to streamline workflows and optimize service delivery Technical Expertise Required: Extensive hands-on experience with Azure and Microsoft 365 configuration, administration, and troubleshooting Proven expertise in virtualisation technologies and more »

IT Service Desk Analyst Apprentice A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. This firm provides crucial advice and solutions to entrepreneurial organizations navigating today's dynamic business landscape. Working closely with Britain's economic engine-ambitious, high-growth businesses … the firm directly advises owners and management teams, helping them fuel the economy. The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firm's IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the … s services and applications are fit for the modern market. Key Responsibilities: * Act as the first point of contact for IT support incidents and service requests. * Record, resolve, and escalate support issues to appropriate teams. * Ensure IT support functions operate within defined KPIs and SLAs. * Collaborate with various departments more »

in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd … hard work, innovation, and collaboration. We offer competitive salaries as well as opportunities for career growth and development. Benefits: Holiday increasing with length of service Cycle to work scheme Regular work socials 30 Finish on a Friday If you feel you could be an asset to our team then more »

IT Manager - Hull - £40,000 to £45,000 Principal IT are working with an Microsoft Service Provider based in Hull that are looking for an IT Manager to join their team on a permanent basis. Our client prides themselves or providing a first class IT Service to local … their existing service. In this role you will also play a big part in the smooth running of a successful and busy IT managed service provider. Responsibilities: Work in conjunction with the IT Director, the successful candidate will be responsible for maintaining engineer scheduling, deployment, and prioritisation of work. … contracts of employment working in conjunction with HR, training and have experience of delivering disciplinary procedures. Desirable Skills: Demonstrable track record in managing IT service delivery within an IT Sector/MSP Self-confidence to navigate complex and evolving technology delivered to our customers Experience of managing Continual more »

CSC) plays a key role in managing site specifications, including but not limited to building maintenance, cleaning, associated services, helpdesk, meeting room services, and service management for our client's buildings. Job Description The successful candidate will oversee these aspects, ensuring that all colleagues receive service excellence while … equipment to perform their duties effectively. The CSC will uphold standards, act as an ambassador for our client, and maintain a high level of service across the estate. If you're ready to take on this challenging and rewarding role, we encourage you to apply now! Key Responsibilities Manage … site specifications to include but not limited to, building maintenance, cleaning & associated services, helpdesk, meeting room services and service management Be the go-to person and bring solutions to issues onsite Ensure the team have the right tools and equipment to perform their duties Input of all payroll requirements more »

Job summary To participate in the provision of a Clinical Pharmacy Service to our member GP Practices defined within the Primary Care Network geographical location. Applicants should have completed 18-month CPPE Pathway course and be an independent prescriber with 2 years experience in primary care. Main duties of … for patients To sustain the future of local Primary Care Practices To be representative and supportive of all practices and lead the design and delivery of new ways of working - Ensuring local GP services are at the heart of the integrated system. We have 31 member practices across Heywood … to implement this appropriately within the workplace Demonstrates understanding of, and contributes to, the workplace vision Demonstrates ability to improve quality within limitations of service Reviews last years progress and develops clear plans to achieve results within priorities set by others Demonstrates ability to motivate self to achieve goals more »

the key responsibilities of this role will be to provide bid management support to the Heads of Strategic Growth and Managing Directors of our service delivery teams. Key Objectives of the role: Coordinating the end-to-end bid process, including opportunity identification, qualification and proposal submission. Developing and more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

A leading blue-chip contractor is looking for someone to take a lead role in technical services delivery to customers on a large office block. You will work in close collaboration with the Senior Project Manager to maintain a local interface to Group Products and Performance so excellent communication … of escalation for Technical Services across this large site. Ensuring a high level of client satisfaction, supporting on account leadership in the management of service delivery and where required driving local initiatives as well as ensuring consistency in processes, systems and reporting Ensuring the efficient and consistent operation … lines to convert across Accounts Operations Support and lead account technical leadership to be responsible for the leadership of all resources involved in the delivery of Technical Services. (E.g., recruitment, ethics, performance assessment, personal development, personal wellbeing etc. Actively manage the professional development of leadership. Support the development and more »

training.This may include the following examinations; Obstetric, Gynaecological, General Abdominal, Vascular, and additional examinations depending ontraining and knowledgebase.Adapt clinical remit in line with Departmental Service needs. This may include training toundertake newly developed ultrasound procedures.To act as an expert practitioner demonstrating advanced clinical competencies and knowledge.To assist in the … and guidelines for best practice and propose changesin procedures and protocols in the department.To assist in the training of Student Sonographers in support of service continuity.To have an interest in all aspects of Ultrasound, with the ability to develop skills in newtechnology.Assess requests imaging: justifying and/or authorising … required.To review images and ensure that supplementary imaging procedures/views are considered prior to patient departure from the Department.Provide a highly specialist clinical service and advice in the form of prompt formal written andverbal reports on ultrasound studies to the referring clinician. About us Working for your organisationEstablished more »

the Change Advisory Board (CAB) and Architecture Review Board (ARB Qualifications and Experience Practical experience in successfully working within IT projects from inception to delivery utilising a mix of internal and external resources Operational background in a multi-channel business in a distribution or supply chain, FMCG or similar … organisation Functional end to end experience across eCommerce, Commercial, Supply Chain and Customer Service, with a solid understanding of B2B and B2C processes together with the financial relationships relating to each function Solid knowledge of interfaces and interactions between core internal applications (eCommerce Platform & ERP ideally) and external partners … services Experienced in sustaining strong working relationships with business stakeholders and the IT Development Team Practical experience of best practice methodology in solution and service delivery and in project management, using both waterfall & agile methodologies Enthusiastic and flexible with a pragmatic, hands-on approach, with the ability to more »

within an MSP, serving as the primary escalation point for customers and team members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion … our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for our clientele. * Provide proactive and reactive technical support to our customer base, resolving issues promptly and effectively. * Maintain seamless coverage of the technical desk, coordinating schedules for round-the-clock support. * Serve as the … interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

Job Specification: Cyber Security Team Lead Service Care Solutions is recruiting for a top legal firm for the role of Cyber Security Team Lead . This position offers an exciting opportunity for an experienced professional to join a well-respected law firm with offices across the UK, providing leadership … are highly desirable. Excellent communication and interpersonal skills. Experience in managing and growing a team. General Duties Operate within an ITIL V3 & ISO27001 focused service delivery framework. Manage stakeholder relationships effectively. Work to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Stay up-to more »

support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues. Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management. Build … ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions. Participate in cross … functional projects and initiatives to enhance service delivery and client satisfaction. Experience required: Experience in providing 2nd/3rd Line support within an MSP environment. Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

Line Support Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first few weeks. 3 Months … by adding 2 first line support engineers to our team. What will you be doing? Once you get up to speed with the inhouse service delivery system, it will be jumping in the deep end and being the first port of call for users with IT related issues. more »

our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

the overall business. A role that encompasses Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customer engagement process and driving continuous improvement Managing finances, planning, risk, and client stakeholders and relationships Proactively managing and communicating with clients … teams and understand the complexities of a product You will have proven experience managing projects using Agile methodologies and be capable of driving iterative delivery in a fast-moving environment. You will have excellent communication skills and be able to liaise between cross-functional teams, stakeholders, and clients with more »

for reaching net zero carbon by 2040 for direct emissions and 2045 for indirect emissions, as outlined within the Delivering a Net Zero Heath Service Report. Joining the CHoICE Facilities Services Hard FM Team, the successful applicant will form part of an expanding team and an ambitious organisation which … professional advice and guidance to Department Managers in the development of business plans to ensure that sustainability and carbon reduction are key elements of service development. About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if … and energy management within a complex organisation Experience of undertaking energy conservation surveys and producing action plans to provide a sustainable way forward for service delivery Experience of energy management in a large organisation including billing and invoicing Knowledge of NHS Energy and sustainability guidance (HTM more »

implement innovative patient services tailored to the unique needs of our Numark members and Rowlands pharmacies Collaborate with cross functional teams to create comprehensive service toolkits, support materials, and training programs Leverage your project management expertise to ensure seamless execution and delivery within agreed budgets and timelines Conduct … robust evaluations of service delivery and impact, continually refining and optimising our offerings To excel in this role, you will need a unique blend of skills and experience, including: Developing and implementing patient services within the community pharmacy setting Knowledge of community pharmacy practices and the healthcare landscape … Strong project management capabilities with a track record of successful project delivery Excellent interpersonal and influencing skills to collaborate effectively with stakeholders at all levels A strategic mindset combined with a passion for driving positive change more »

related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »

interface with customers during incidents, providing clear and reassuring communication. Technical Queries: Address customer inquiries with confidence and clarity. Prioritize Customer Needs: Conduct regular service delivery meetings to enhance customer satisfaction. Incident Reporting: Ensure timely and accurate reporting of security incidents to senior management and stakeholders. Team Leadership … analytical abilities to troubleshoot and develop efficient solutions. Crisis Management: Maintain composure and lead effectively during high-stress incidents. Operational Excellence: Metrics Matter: Monitor service level agreements (SLAs) and investigate deviations. Documentation and Compliance: Maintain comprehensive records of procedures and training requirements. Cross-Functional Collaboration: Work with internal departments … such as IT, Risk Management, and Compliance to ensure a holistic approach to security. Third Party Collaboration: Ensure external vendors and service providers align with SOC's security objectives and standards. Resource Allocation: Efficiently allocate resources to ensure optimal SOC performance. Qualifications Proven experience in a leadership role within more »

Key Deliverables: Conduct audits from planning through to reporting – including: effective engagement and planning to ensure agreement of audit scope, audit buy-in and delivery of outcomes that provide assurance and add value to the business; identification of risks, control weaknesses, and process improvement opportunities; maintenance of appropriate audit … and maintain an overview of business developments – to Identify strengths, weaknesses, opportunities and threats and report and recommend issues of concern and potential development. Service delivery, commercial and value-added focused. Excellent written and verbal communication skills – ability to express ideas with authority and conviction, constructively challenge the … Flexibility to work across all of the company’s business activities and locations – requiring: application of knowledge and experience across a diverse range of service areas; and travel to company and client locations across the country, possibly requiring extended periods away from the home/normal office base as more »

to accept) will be to build out & optimise ER processes for our customers that facilitates them navigating ER issues via our award-winning self-service platform. If you have excellent analytical skills, are process-driven, but perhaps more importantly, love building out new processes & methods for others to follow … best practice and client, legislative and technology opportunities, and constraints + Representing and effectively articulating the capabilities and potential of the AdviserPlus technologies and service delivery model + Facilitating workshops of working groups to map the transition from the as is state to the to be design + … Best practice process modelling experience (e.g. BPMN) Whats on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more. Sounds like more »