1 to 25 of 48 ServiceNow Jobs in the North of England

Service Transition Strong technical background with the ability to communicate effectively to non‐technical stakeholders Hands‐on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Why Join Us? We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion. You’ll join a culture that encourages innovation ...

user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install ...

workshop facilitation and communication skills. Experience with modern SaaS delivery environments, Agile or DevOps models is highly desirable. Familiarity with ITSM platforms such as ServiceNow . Why This Role is Interesting Work within a large-scale SaaS platform environment . Operate at the intersection of engineering delivery and operational excellence ...

Mirror, Change Volumes) Spectrum Scale : Cluster management Protocols: GPFS, NFS, SMB Active-active topology Strong Linux/Unix command-line experience Experience working with ServiceNow for ticket management Awareness of how infrastructure actions impact availability and resilience Additional/Desirable Experience Exposure to: Oracle and ESXi environments GKLM/SKLM ...

Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). Excellent troubleshooting and problem-solving skills. Customer-focused with strong communication skills. Belong @ Sumer At Sumer, we know everyone’s journey is different. ...

following: Splunk, Essas, Cisco ISE, Cisco Prime, NES (Routers, Switches, Wireless Controllers, Firewalls, ACI), NetRequest, CyberArk, DX NetOps, Ansible, SPDW, MS Office, ServiceNow, Jira. Process Knowledge: Strong understanding of ITIL Ability in deep troubleshooting, remediation, and cross-tool analysis Key Responsibilities: Resolve NAC-related incidents and requests at L2.5 level ...

infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident ...

Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). Excellent troubleshooting and problem-solving skills. Customer-focused with strong communication skills. This is a fantastic opportunity to join a rapidly growing ...

consultative approach to service delivery Strong commercial awareness, including experience reviewing P&L performance Experience managing multiple customers or accounts concurrently Familiarity with ServiceNow or similar ITSM platforms Strong proficiency in Microsoft Office applications Skills to Succeed Excellent written and verbal communication skills, with confidence engaging senior stakeholders Strong influencing ...

points into clear improvement opportunities. Strong stakeholder communication across technical and operational teams. Experience working in Agile or iterative delivery environments. Desirable Familiarity with ServiceNow or similar ITSM platforms. Experience supporting technology adoption or change initiatives. Understanding of modern support models combining human support, automation, and knowledge management. Apply ...

Experience in IT Service Management or Service Delivery Strong understanding of ITIL frameworks Experience managing third-party vendors or MSPs Exposure to ITSM platforms (ServiceNow, Jira, Halo etc.) Ability to improve processes in a growing organisation What You’ll Get Salary of £40,000 – £65,000 Strong benefits package Hybrid ...

operations within a tech-driven environment. Strong knowledge of ITIL and the service lifecycle. Confident stakeholder management and communication skills. Familiarity with Jira, Confluence, ServiceNow, and modern monitoring tools. ITIL certification preferred; Agile experience beneficial. Why Join? Salary up to £60,000 + bonus. Hybrid working with 2 days ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

stakeholder communication and leadership skills Active SC Clearance (mandatory) Desirable Experience Experience in secure or regulated environments (defence, government, critical national infrastructure) ITSM knowledge (ServiceNow or similar) Datacentre best practices (cooling, redundancy, monitoring) Certifications such as CCNA/CCNP/CompTIA Network+/Server+ or vendor cabling accreditations Working Requirements ...

familiarity with CNI expectations. Familiarity with SRE concepts (SLOs, error budgets, toil reduction) applied pragmatically. Experience integrating dev workflows with service management tooling (e.g., ServiceNow or Jira Service Management). Working knowledge of modern engineering practices (CI/CD, IaC, blue/green or canary deploys, observability). ...

ServiceNow Advisory Consultant UK | Hybrid | SC Clearance Required Join a growing advisory practice helping organisations unlock the full value of ServiceNow. As a ServiceNow Advisory Consultant , you'll work with senior stakeholders to shape and deliver complex ServiceNow-led transformation programmes. This is a strategic role for someone who enjoys … operating at both executive and technical levels-defining vision, guiding delivery, and ensuring ServiceNow platforms are aligned to real business outcomes. You'll play a key part in helping organisations modernise their operations, improve service performance, and create scalable, future-ready platforms. Working across multiple clients and sectors ...

maintaining a CMDB and/or Service Catalogue or Portfolio. Proficiency with asset management tools. Experience with Certero is desirable. Proficiency with ITSM platforms (ServiceNow, Hornbill, JSM, Ivanti, Cherwell, etc.) to manage CMDB, CIs, Catalogues and Portfolios. ...

technical and non-technical stakeholders to ensure compliance is clear and achievable Skills & Experience You'll Bring: Strong experience with C#, SQL, Azure DevOps, ServiceNow, and Jira Knowledge of Change Management, Audit Compliance, and IT Controls Experience creating documentation, risk assessments, and control implementation Excellent communication skills, attention to detail ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

support and enhance SailPoint Identity Security Cloud (ISC) across enterprise and hybrid environments. Integrate SailPoint ISC with HR systems, Active Directory, Entra ID, AWS, ServiceNow and other enterprise platforms to enable automated provisioning, lifecycle management and deprovisioning. Deliver and maintain core identity governance capabilities including Joiner/Mover/Leaver ...

Knowledge of IMACD/IMAC project delivery, Helpdesk operations, and Managed Services commercial models Experience with ERP systems, CRM platforms, or ITSM tools (e.g., ServiceNow) Understanding of European market dynamics and multi-territory pricing considerations Professional qualification in finance, accounting, or business management EEO Toshiba is an equal opportunity/ ...

dashboards demonstrating measurable value Skills and Experience: * 5+ years' Business Analyst experience within FSI, network, or security programmes * Strong knowledge of ITIL practices and ServiceNow workflows * Strong data literacy with ability to convert qualitative risk into measurable outcomes * Excellent stakeholder engagement and facilitation skills * Cisco/Splunk/Zscaler experience ...

policy artefacts such as firewall baselines, NAC policies, DDI plans, proxy/ZTNA, and SIEM rules. Working knowledge of ITIL change processes and ServiceNow request/change models. Preferred Certifications PSPO or CSPO ITIL 4 Foundation Vendor fundamentals across one or more technology stacks (e.g., Cisco, Zscaler, Fortinet, Splunk, Infoblox ...

Jira and Jira Align to manage test planning, traceability, and reporting across teams and Program Increments. Support teams in optimising how they use ServiceNow-particularly where feature enhancements or platform changes require structured testing or UAT. Drive adoption of consistent testing standards across squads within the SAFe delivery model. Lead ...

identity security service Hands-on work with SailPoint Identity Security Cloud (ISC) Manage the application onboarding backlog and handle new requests Upgrade and maintain ServiceNow integrations Understand infrastructure requirements for onboarding applications Demo platform capabilities to stakeholders Work with outsourced operational support teams, providing direction and vendor oversight Skills & Experience ...