26 to 50 of 72 ServiceNow Jobs in the North of England

Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (e.g. ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with ...

Solid Bash scripting skills for automation and maintenance tasks Strong understanding of ITIL change management processes, including RFC preparation and CAB attendance Experience with ServiceNow for ticket and change management Required Qualifications AZ-104 (Azure Administrator Associate) or equivalent demonstrated Azure experience. What Matters Most You take full ownership ...

customer service skills are essential with the ability to work under pressure and manage multiple priorities. ITIL Foundation qualification and experience with ticketing systems (ServiceNow, Freshservice, Zendesk, etc.) would be desirable but not essential. In return the company offers a competitive salary and benefits package, fantastic training and certification opportunities ...

shape technology strategies and define practical transformation roadmaps. You'll contribute to a range of advisory engagements across areas including Cloud, Data & AI, Automation, ServiceNow and Salesforce, while helping clients explore emerging technologies and innovation opportunities that create measurable business value. We can offer great career progression opportunities, ability ...

technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintaining the stability, security, and continuous improvement of customer environments across cloud … management activities, including conditional access, MFA, and role-based access controls. Contribute to patching, policy enforcement, and configuration management across Modern Workplace services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly updated within the CMDB. Participate fully in shift handovers, maintaining clear ...

management knowledge • Experience working with third party suppliers • Good reporting and stakeholder management skills • Experience in a large or complex organisation ITIL V4, SIAM, ServiceNow and public sector or regulated sector experience would be useful. Applicants must be willing to join an on call rota and complete appropriate vetting. ...

customer stakeholders. A passion for developing people and creating high-performing teams. Experience with platforms such as Microsoft Dynamics, Business Central, Power Platform, Salesforce, ServiceNow, Oracle, SAP, IFS or field service management solutions would be advantageous. Why this opportunity? Executive-level role with the opportunity to shape a global Professional ...

ServiceNow Consultant - CMDB Product Manager Marshall Wolfe are hiring on behalf of a leading financial services organisation, who are seeking an experienced CMDB Product Manager to drive the strategy, governance and continuous improvement of its Configuration Management Database (CMDB) capability within a large-scale IT Service Management environment. This role … management processes, improve service delivery, and ensure CMDB data quality and governance standards are maintained. This role combines product ownership, strategic leadership, and deep ServiceNow expertise to support enterprise-wide technology services. Key Responsibilities Own and evolve the CMDB product roadmap, backlog and delivery plans. Drive continuous improvement across ...

Infrastructure and business needs and practices related to the use of ICT resources and services; You are familiar with the System Management tools like ServiceNow for ticket handling; You are a team player who fosters teamwork in a global, multicultural, and virtual context (cultural sensitivity); You have approximately ...

Data Resilience Technical Consultant ServiceNow GRC/CMDB/Data Resilience/Operational Resilience £750 per day Manchester, Birmingham, Edinburgh or Bristol Hybrid working - 2 days per week onsite We're working with a major UK financial services organisation that is building out a new Data Resilience capability within … complex enterprise environment. You'll play a key role in translating regulatory and business requirements into practical technical solutions, with a strong emphasis on ServiceNow, data modelling, governance and operational resilience. The role You'll be responsible for: Supporting the ongoing development of the Data Resilience solution within ServiceNow Translating ...

weeks. This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. This will be covering a busy service desk, with the shifts starting at either 6:30am or 4pm You will have a background of working within ...

PowerShell, Graph API, Splunk, and ThousandEyes. Experience with Microsoft 365, Entra ID, Teams Admin Centre, and carrier troubleshooting. Microsoft Teams Administrator certification preferred. ServiceNow and/or Remedy experience beneficial. Location: Chester (3 days per week onsite) Contract Length: 12 months Inside IR35 via Umbrella Day Rate: £550 Please click ...

management able to translate technical complexity to non-technical audiences Degree in Computer Science, Cyber Security, or equivalent Desirable: SC-200/AZ-500, ServiceNow SecOps, regulated sector experience (nuclear/defence/CNI). What's in it for you: 30 days annual leave (+ bank holidays) Hybrid working ...

build valuable technical skills, and work alongside experienced professionals in a global manufacturing business. Role Adhere to Alpla's Corporate IT Policies Use the ServiceNow Helpdesk Provide First-Line Support for the UK IT Department Monitor the UK Service Desk Troubleshoot, diagnose and escalate faults Support Microsoft Windows Client environments ...

attorneys, paralegals, and professional staff, as well as coordinating department workflow, intaking document work requests, clarifying instructions, negotiating deadlines, communicating job statuses, maintaining the ServiceNow job queue, assigning work to team members, and ensuring that deadlines are met. This role will be located in our Manchester office. Please note that ...

Data Resilience Technical Consultant ServiceNow GRC/CMDB/Data Resilience/Operational Resilience £750 per day Manchester, Birmingham, Edinburgh or Bristol Hybrid working - 2 days per week onsite We're working with a major UK financial services organisation that is building out a new Data Resilience capability within ...

Fortive is seeking an HR Systems Architect to lead the end-to-end design of its HR technology landscape, including Oracle HCM Cloud, ServiceNow HRSD, Eightfold, and LMS platforms. You will set standards, governance, and roadmaps, while guiding integration and data governance across the enterprise. The role requires strong experience ...

with governance, risk, and control requirements, Excellent stakeholder management across security, operations, technology, and risk, Experience with IGA/ITSM platforms (eg, SailPoint, Saviynt, ServiceNow) and directory services, Familiarity with data governance/lineage and MLOps/ModelOps monitoring. The ideal candidate will desirably have experience designing exception workflows ...

with governance, risk, and control requirements, Excellent stakeholder management across security, operations, technology, and risk, Experience with IGA/ITSM platforms (eg, SailPoint, Saviynt, ServiceNow) and directory services, Familiarity with data governance/lineage and MLOps/ModelOps monitoring. \n The ideal candidate will desirably have experience designing exception workflows ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. ...

employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: ServiceNow Business Analyst Job Location: Preston or Frimley – Hybrid – 1 x quarter onsite . We offer a range of hybrid and flexible working arrangements – please speak … interface with business stakeholders to investigate business situations, gather information, identify and evaluate options for improvements to processes and workflows on the ServiceNow platform and articulate these requirements to the ServiceNow Product team for development and implementation. Appropriately applying techniques to manage and support implementation of effective solutions in ServiceNow ...

evolve its HR technology ecosystem, reporting to the Director of HR Technology. This senior role leads architecture decisions across Oracle HCM Cloud, Boomi, ServiceNow HRSD, Eightfold, and LMS platforms, partnering with HR and IT leaders to deliver scalable, future‐ready solutions globally. The architect defines how systems connect ...

past 3 years' (essential) Experience across one or more of the following - Operational Resilience, Business Continuity, Disaster Recovery, and technology risk. Experience with ServiceNow is desirable Knowledge of the Digital Operational Resilience Act (DORA) is highly desirable Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency ...

/prevention Coming from a background in enterprise level data loss prevention and security policy engineering would be ideal Experience with tools such as ServiceNow, Jira, and Confluence If this sounds like a good fit, apply now. This is an urgent need! DLP Policy Engineer (ZScaler) | £500-550p/ ...

Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow, ensuring clear communication and SLA adherence Collaborate with wider IT teams and partners to resolve complex issues Contribute to service improvement, knowledge sharing and user … Bring Proven experience in VIP/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure ...