26 to 50 of 63 ServiceNow Jobs in the North of England

problems and incidents. Experience of ticketing systems Knowledge: Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype, Teams, ServiceNow, Copilot Location: This is a hybrid working role with a requirement to work from the clients Chester office 5 days a week whilst training commences (approx. ...

problems and incidents. Experience of ticketing systems Knowledge: Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype, Teams, ServiceNow, Copilot Location: This is a hybrid working role with a requirement to work from the clients Chester office 5 days a week whilst training commences (approx. ...

technical users Ability to remain organised within a fast-paced environment Desirable: Salesforce Administration exposure Experience within healthcare, pharmaceutical or regulated environments Exposure to ServiceNow or similar ticketing systems QA/UAT support experience This is an excellent opportunity to join a business where technology is becoming increasingly business-critical ...

Experience with: Authentication and authorisation Role-based access control (RBAC) Logging/monitoring Secure coding practices Preferred Experience Integration experience with platforms such as: ServiceNow Jira Zendesk Microsoft Teams Slack Telephony/chat systems Experience building internal enterprise support or helpdesk tooling. Additional Information Candidates must be available to work ...

Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with a team that values innovation and collaboration. ...

consultancy, or service-provider environment. Credibility in front of customers and being comfortable with ITSM tooling and data (Halo, ServiceNow, or similar), and a genuine change driver. Experience in improving service management maturity in an organisation where processes, behaviours and governance are still developing. What ...

will possess: Strong knowledge of endpoint security, identity and access management and vulnerability management. Be comfortable working hands-on in operational systems and ServiceNow workflows. Have good technical judgement and communication skills. Experience with the MS security tool stack along with Tenable will be beneficial though not essential. Possessing ...

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week … office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support ...

supporting stakeholders and addressing data requests. Monitor the Data and Analytics inbox, responding to ad-hoc queries and managing SQL reports through the ServiceNow portal. Knowledge, Skills, and Experience: Essential Requirements: Proven ability to support organisational change and transformation initiatives. Experience working proactively and independently with strong problem-solving skills. ...

service impact visibility during outages or changes. Drive adoption of CMDB across operations teams. Tools & Automation Lead implementation and enhancement of tools such as ServiceNow CMDB, BMC Helix, etc. Leverage automation and discovery tools for CI population and updates. Define integrations with monitoring, cloud, DevOps, and security systems. Improve efficiency … Configuration Management, CMDB, and IT Asset Management Deep understanding of ITIL v3/v4 (Service Asset & Configuration Management) Hands‐on experience with tools like ServiceNow CMDB, BMC Remedy/Helix, Micro Focus Knowledge of Discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium) Understanding of cloud platforms (Azure, AWS, GCP) and hybrid ...

current ITSM and Call centre platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure … communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL ...

ITSM ServiceNow Developer Liverpool (Hybrid Working) Permanent About the Role An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus … delivery, governance, and stakeholder collaboration while driving best practice across the platform. Key Responsibilities Platform Ownership Maintain the health, performance, and scalability of the ServiceNow platform Manage upgrades, testing cycles, and remediation of issues Oversee integrations, MID servers, and platform lifecycle activities Development & Configuration Deliver solutions using a configuration-first ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in French (Native/almost native) Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in French (Native/almost native) Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability ...

/prevention Coming from a background in enterprise level data loss prevention and security policy engineering would be ideal Experience with tools such as ServiceNow, Jira, and Confluence If this sounds like a good fit, apply now. This is an urgent need! DLP Policy Engineer (ZScaler) | £500-550p/ ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese Excellent Customer service skills. Demonstrate ability to troubleshoot ...

login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. Additionally: Upkeep of system records, principally ServiceNow Strict adherence to procedures, scripts and polices is a must. Flexibility of working days will be required, though minimal, with notice. This ...

login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. Additionally: Upkeep of system records, principally ServiceNow Strict adherence to procedures, scripts and polices is a must. Flexibility of working days will be required, though minimal, with notice. This ...

desk-side support while addressing walk-up hardware and software queries and managing repairs through warranty processes. You will maintain accurate records in ServiceNow, conduct proactive desk and meeting room checks, support troubleshooting for meeting rooms, strictly follow established procedures, and escalate issues to Team Leaders when necessary.Location:Leeds ...

primary point of contact, handling hardware installations, laptop builds, desk-side assistance, and troubleshooting for users and meeting rooms. You will also maintain accurate ServiceNow records, adhere to standard procedures, perform proactive checks, manage warranty repairs, handle walk-up queries, and escalate issues as required while holding a valid ...

desk-side support while addressing walk-up hardware and software queries and managing repairs through warranty processes. You will maintain accurate records in ServiceNow, conduct proactive desk and meeting room checks, support troubleshooting for meeting rooms, strictly follow established procedures, and escalate issues to Team Leaders when necessary. Location : Leeds ...

primary point of contact, handling hardware installations, laptop builds, desk-side assistance, and troubleshooting for users and meeting rooms. You will also maintain accurate ServiceNow records, adhere to standard procedures, perform proactive checks, manage warranty repairs, handle walk-up queries, and escalate issues as required while holding a valid ...

ServiceNow HRSD Business Analyst Hybrid - UK-wise, with monthly travel plus client travel Up to £75k + bonus. **If you have some ServiceNow experience, but not extensive, still send your CV in as there may be junior vacancies upcoming** I'm working with a client who are growing out their … ServiceNow HR capability and looking for a Business Analyst who knows their way around HRSD. This would suit someone who enjoys the people/process side of ServiceNow just as much as the platform itself. Someone who can sit with HR teams, understand what's not working, ask the right ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...