procedures and procurement processes. Experience working with various customers and developing schedules, plans, and reports to support project delivery. Proficiency in ICT packages, including MS Office, with knowledge of ServiceNow being advantageous. Ability to work systematically, prioritise tasks, problem-solve creatively, and work well within a team. A solution-focused approach with the ability to use your own initiative to More ❯
capability Supporting a high-volume, fast-paced enterprise environment What we're looking for : Extensive MAC expertise in enterprise settings Strong service desk/help desk experience Knowledge of ServiceNow or similar ticketing platforms A collaborative mindset with a passion for upskilling others This is an impactful, high-visibility role where you'll be supporting a major tech upgrade and More ❯
customers in commercial and non-commercial environments; experience of developing schedules, plans, and reports to support project delivery. Proficiency in ICT packages including MS Office; knowledge/experience of ServiceNow would be advantageous. Ability to work systematically and effectively prioritise tasks in a pressured delivery environment. Ability to problem-solve through creative thinking. Positive approach to team working. Solution-focused More ❯
and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials/Cyber Essentials + Benefits: As well as a competitive pension scheme More ❯
platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new … e.g., GDPR ). Active Directory user management and group policies experience. Service Excellence Comfortable working in a fast-paced, ticket-based environment with multiple priorities. Experience in ITSM platforms (ServiceNow or similar) and exposure to incident/problem/change management. Qualifications ITIL Foundation certification (required). CompTIA A+ or equivalent technical qualification. More ❯
ServiceNow Developer (SPM/HR/ITSM) Duration: 6 months Location: Hybrid 2-3 days a week onsite in South Manchester (flexible) IR35: Pending - TBC* *CTC clearance is required for this role, so you must have been a UK resident for at least the past three years* Our Key Client is initiating transformation projects that will introduce new activity to … the ServiceNow (SNOW) platform. Currently, the platform is managed by an external third party, but the client is looking to bring the capability in-house. Therefore they are looking for highly skilled ServiceNow Developers. Must be experienced and self-sufficient (no handholding). Will be given a set of stories to build against. Must be able to work independently. Key More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Morson International (IT)
ServiceNow Developer (SPM/HR/ITSM) Duration: 6 months Location: Hybrid 2-3 days a week onsite in South Manchester (flexible) IR35: Pending - TBC* *CTC clearance is required for this role, so you must have been a UK resident for at least the past three years* Our Key Client is initiating transformation projects that will introduce new activity to … the ServiceNow (SNOW) platform. Currently, the platform is managed by an external third party, but the client is looking to bring the capability in-house. Therefore they are looking for highly skilled ServiceNow Developers. Must be experienced and self-sufficient (no handholding). Will be given a set of stories to build against. Must be able to work independently. Key More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
Sportserve is part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first-class sports betting experiences and casino products for users worldwide. Along with Sportion, TechSpirit, Standard Focus, and Sportelligent, we are More ❯
Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst , where you'll be the first line of defence in maintaining a seamless customer experience across our More ❯
Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in More ❯
Macclesfield, Cheshire, North West, United Kingdom
Experis UK
and remote-control technologies to manage and support devices. Assist with antivirus software management in an enterprise environment. Maintain accurate asset inventory records and support asset management processes. Use ServiceNow for ticket logging, tracking, and resolution (desirable). Essential Skills & Experience Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to … enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility, customer-facing role. Able to balance desk-based support with proactive floor walking to provide at-desk assistance. Focused on More ❯
like OneDrive and Box. Maintain awareness of client antivirus software and ensure compliance within the enterprise environment. Update and maintain asset inventory records, contributing to effective asset management. Use ServiceNow for incident logging, tracking, and resolution. Collaborate with the wider IT support group to escalate and resolve complex issues. Other stuff we're potentially looking for: Proven experience in face … with Active Directory, Group Policy, SCCM, and remote support tools. Experience with Lenovo hardware and mobile device deployment. Working knowledge of Apple macOS and iOS (desirable). Experience with ServiceNow and similar ITSM platforms (desirable). Understanding of cloud storage and antivirus solutions in enterprise settings. Commitment to asset management and inventory accuracy. What's in it for you? - Our More ❯
minimise downtime • Perform routine maintenance and repairs on user and infrastructure systems • Provide high-quality customer service, explaining technical issues clearly to users • Document support activities and installations in ServiceNow • Ensure all work complies with safety, security, and IT standards • Collaborate with global IT colleagues, local teams, and external providers to ensure consistent service delivery • Present and communicate relevant aspects … independently and manage multiple tasks and priorities • Willingness to travel regularly to other UK sites and occasionally to Germany • Valid UK driving licence • Familiarity with IT service platforms (e.g., ServiceNow), Windows environments, and mobile technologies is desirable • Understanding of LAN/WAN infrastructure and ITIL principles is advantageous What to Expect If your application is successful, you'll first have More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Morson Talent
Job Title: Solution Architect – ServiceNow Location: North West (Hybrid – 2- 3 Days Onsite Required ) Contract Type: 6 Months (Outside IR35) I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme. This is a fantastic opportunity to join a high-profile organisation as they continue to develop and … scale their enterprise technology platforms. We're specifically looking for someone with deep experience across ServiceNow and Microsoft Power Platform , with a strong architectural mindset and the ability to lead cross-functional delivery. Role Overview As the Solution Architect, you'll be responsible for designing and overseeing the delivery of complex, scalable solutions that align with the client's enterprise … role and will suit someone who thrives in a fast-paced, high-impact environment. Key Responsibilities Lead end-to-end solution design across transformation workstreams Provide architectural direction for ServiceNow implementations, especially in: Strategic Portfolio Management (SPM) Health & Safety (H&S) Integrated Risk Management (IRM) Human Resources (HR) Drive enterprise adoption of Microsoft Power Platform (Power Apps & Power Automate) Define More ❯
Job Title: Solution Architect - ServiceNow Location: North West (Hybrid - 2- 3 Days Onsite Required ) Contract Type: 6 Months (Outside IR35) I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme click apply for full job details More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
IT Support Manager | MAC Engineer | Apple macOS | ServiceNow | Help Desk | LEEDS | £500/day Inside IR35 | Hybrid 2 days a week in the office 3 days work from home | Financial Services | 12 month contract | Our Financial Services client is in need of an experienced MAC Engineer to assist in the transition of moving their engineers from Windows to MAC. Using … expertise you will assist in managing the support during the transition by providing expert 1st line support for masOS, applications and hardware. Key required skills and experience: MAC expertise ServiceNow Previous experience working on a Help Desk Excellent communication skills Essential Technical skills and experience: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
Technology Support Manager | MAC Engineer | Apple macOS | ServiceNow | Help Desk | LEEDS | £500/day Inside IR35 | Hybrid 2 days a week in the office 3 days work from home | Financial Services | 12 month contract | Our Financial Services client is in need of an experienced MAC Engineer to assist in the transition of moving their engineers from Windows to MAC. Using … expertise you will assist in managing the support during the transition by providing expert 1st line support for masOS, applications and hardware. Key required skills and experience: MAC expertise ServiceNow Previous experience working on a Help Desk Excellent communication skills Essential Technical skills and experience: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business More ❯
User governance (SAP reporting and Excel) Leavers review, inactivity checks and access review actions Privileged access reviews Supporting audit with requests for information (FCF, Deloitte and GCSS) Catalogue requests (ServiceNow and SAP) Demander changes and workflow redirects (for 3rd party invoice approval) iDoc Management (HR SuccessFactors and Workforce Manager time bookings) Cost centre master data changes Support with general queries … from you? Working knowledge of SAP S/4HANA Experience with ECC 6 will be beneficial. Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. ServiceNow to support ITIL processes Relevant IT degree or business degree, experience in consultancy Security Requirements: BPSS This role requires you to obtain a basic disclosure along with employment reference checks More ❯
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. More ❯
Solution Architect , you will play a crucial role in shaping and evolving our service management landscape. Embedded within the Technology Strategy & Architecture function, you will collaborate closely with the ServiceNow product team, integration and engineering architects , and other cross-functional stakeholders. Your expertise will drive the design and delivery of end-to-end service solutions that align with Asda's … enhance Asda's enterprise observability solutions, including Application Performance Monitoring, Logging, Monitoring & Alerting, and Dashboarding . Define and optimize incident management processes , focusing on tooling, integrations, automation, and evolving ServiceNow solution design . Support the establishment of reliability goals , including Service Level Indicators (SLI), Service Level Objectives (SLO), and error budgets , and define technical solutions for measurement. Collaborate on Business … engineering and data teams. Drive the change and release management engineering design, including CI/CD, tooling, integrations, and automation . Partner with the Integration & Engineering Enterprise Architect and ServiceNow Technical Architect to develop and maintain Service and ServiceNow strategies and roadmaps . Dedicate 10% of your time to Learning & Development activities , aligned with your Personal Development Plan . What More ❯
Your new company Join a global leader at the forefront of digital transformation in the pharmaceutical and healthcare sector. This organisation is implementing cutting-edge SAP S/4 HANA solutions to drive enterprise-wide improvements in finance data management More ❯
Employment Type: Contract
Rate: £500.0 - £750.0 per day + £750 daily rate outside of scope
Darlington, County Durham, England, United Kingdom
Hays Specialist Recruitment Limited
About the roleAs an IT Support Apprentice with expertise in any industry, you will collaborate with our client's IT department. You will be responsible for offering hands-on desktop hardware setup and customer-facing experience across dynamic on-site More ❯
SAP S/4 HANA Finance Data Expert for one of the largest global pharmaceutical companies Your new company Join a global leader at the forefront of digital transformation in the pharmaceutical and healthcare sector. This organisation is implementing cutting More ❯
Your new company Join a global leader at the forefront of digital transformation in the pharmaceutical and healthcare sector. This organisation is implementing cutting-edge SAP S/4 HANA solutions to drive enterprise-wide improvements in finance data management More ❯