with business functions and ensuring employees have access to simple, intuitive, and secure workplace tools. What You'll Be Doing Service Excellence: Monitor and report on service quality using ServiceNow dashboards, ensuring high standards are maintained. Stakeholder Engagement: Act as the main point of contact for business escalations, managing these within agreed processes and timescales. Supplier Management: Oversee relationships with … deliver a harmonised user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in More ❯
and people. Provide training and development to control owners and operators, along with ensuring training materials are up to date. Support with the management of the test schedule using ServiceNow to ensure controls are tested in priority order and adjustments are made as the overall risk profile changes across the IT landscape. Inform stakeholders of improvement opportunities and control weaknesses … skills and the ability to remain focused and self-driven in a changing environment Excellent interpersonal, communication and presentation skills Organised, methodical with excellent project management skills Knowledge of ServiceNow - Desirable Why Join EG Group: Performance Based Bonus Scheme Flexible working hours Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization. ASDA Discount Card More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
QBE Management Services (UK) Limited
meeting readiness by proactively sourcing and validating data from relevant stakeholders. Collaborate with process owners to gather requirements and execute plans that enhance business capability. Work with tools like ServiceNow and Jira, tracking progress and ensuring visibility of moving pieces. Support production tasks and contribute to system and process improvements. Maintain strong relationships across departments to drive positive change in … and proactive in stakeholder engagement. Experience with Oracle Fusion is highly desirable. Understanding of Agile frameworks and how finance processes integrate with technology. Comfortable navigating systems and tools like ServiceNow, Jira, and other finance platforms. Ability to work independently and take ownership of tasks, with a keen eye for detail. Why QBE? At My Best At QBE, we want our More ❯
You'll Be Doing Join the Service Transformation Lab, where the mission is to elevate colleagues' engagement with technology through self-service portals, virtual agents, and AI integration. utilising ServiceNow, an industry-leading tool for automating colleagues' experiences, the Lab has already delivered significant value across over 50 business processes since its implementation in 2018, and the journey is just … an Assistant Technology Support Manager, you will play a vital role in driving innovative solutions for colleagues interacting with IT. Collaborating closely with developers, analysts, and architects across all ServiceNow modules, you will design, develop, and support solutions that enhance platform capabilities in a collaborative, Agile environment. Key Responsibilities Interpret user stories and support development through to implementation. Implement new … functionalities on the ServiceNow platform. Collaborate with expert user interface third parties to enhance user experience. Essential Qualifications To be considered for this role, your CV should demonstrate the following: Career Background: Proven track record at a senior level in ServiceNow development within a technical organisation. Agile Experience: Commercial experience in an agile engineering environment. ServiceNow Knowledge: Broad understanding of More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Picture More
Workplace Systems Analyst Liverpool or London | Permanent | £40,000 | Hybrid – 3 days onsite Do you have experience working with CAFM or ServiceNow systems? Are you confident with reporting tools like Power BI and Excel? Looking for a role that offers hybrid flexibility and the chance to support a global, highly regarded firm? We’re recruiting on behalf of an international … drive the use of data and digital tools to streamline processes and improve workplace efficiency. What you'll be doing: Supporting the development and day-to-day use of ServiceNow WSD or similar CAFM systems Creating clear, impactful reports and dashboards to support strategic decisions Maintaining accurate facilities and asset data Collaborating with facilities and property teams across the business … Assisting with or leading on workplace system improvement projects What we’re looking for: Experience with CAFM systems such as ServiceNow, Maximo, Concept, or Condeco Solid reporting and analysis skills using Power BI and advanced Excel A background in facilities, workplace operations, or property teams Someone who’s organised, data-driven, and confident liaising with stakeholders The offer: Salary up More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Head Resourcing
Head Resourcing have opportunities at both Senior and Technical Consultant level to join a boutique ServiceNow consultancy who are growing at pace. These are fully remote roles (must be UK based) offering up to £85,000 + bonus and other fantastic benefits. An openness to travel is key as there is an expectation to visit clients on occasion. Key Experience … required: * Minimum of two years experience with hands-on configuration and deployment of the ServiceNow platform * Implementation experience across ServiceNow product areas IRM/GRC/SecOps * Supporting customer workshops and running project demonstrations as well as developing customer requirements (user stories) Please apply with an up-to-date CV or reach out for more information. More ❯