A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical SupportEngineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. Youll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting scalable … implementation of custom API integrations using HubSpot's API and middleware tools Implement testing processes for workflows, forms, scoring models, and integrations Troubleshoot technical issues and liaise with HubSpot support where needed Must-Have Experience: 35+ years of hands-on HubSpot experience Strong understanding of HubSpot Marketing Hub and Sales Hub Proven experience building complex workflows, lead scoring, automations More ❯
A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical SupportEngineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. Youll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting scalable … implementation of custom API integrations using HubSpot's API and middleware tools Implement testing processes for workflows, forms, scoring models, and integrations Troubleshoot technical issues and liaise with HubSpot support where needed Must-Have Experience: 35+ years of hands-on HubSpot experience Strong understanding of HubSpot Marketing Hub and Sales Hub Proven experience building complex workflows, lead scoring, automations More ❯
warrington, cheshire, north west england, united kingdom
Ashdown Group
A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical SupportEngineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. Youll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting scalable … implementation of custom API integrations using HubSpot's API and middleware tools Implement testing processes for workflows, forms, scoring models, and integrations Troubleshoot technical issues and liaise with HubSpot support where needed Must-Have Experience: 35+ years of hands-on HubSpot experience Strong understanding of HubSpot Marketing Hub and Sales Hub Proven experience building complex workflows, lead scoring, automations More ❯
A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical SupportEngineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. Youll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting s More ❯
Job Title: 3rd Line Engineer Location: Manchester (office-based) Salary: £40k About the Role We are looking for an experienced 3rd Line Engineer to join our team in the Northwest. This is a key technical role, providing advanced support and working on complex IT issues and projects. As a 3rd Line Engineer, you will handle escalated … incidents, carry out system administration, and take ownership of infrastructure improvements. You will work closely with other engineers and support staff to ensure the stability and performance of our IT systems. Key Responsibilities Manage and resolve 3rd line technical incidents and service requests Support and maintain servers, networks, and cloud platforms Troubleshoot complex hardware, software, and infrastructure issues … Assist with IT projects and system upgrades Document solutions, processes, and technical procedures Provide guidance and support to 1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls, routing) Virtualisation experience More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an IT … support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on PCs, networks More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Reed Technology
You must be fully eligible to work in the UK to apply for this role We are seeking a passionate IT Support Technician to join a dynamic IT Support team. This role involves supporting a diverse range of IT systems and customers, both large and small. This is an exciting opportunity to be involved in various IT projects … and contribute to the management, upkeep, and enhancement of our internal systems. As an IT Support Technician, you will provide IT support to a wide range of customers and work on a whole range of exciting IT projects. You will assist in managing and enhancing internal company systems and produce quotations for IT projects. Continuously enhancing your knowledge More ❯
Beverley, East Riding, North East, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? Were seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients understanding of our solutions. Maintain … and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What Were Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯
Beverley, North Humberside, England, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We’re seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients’ understanding of our solutions. Maintain … security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We’re Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
bolton, greater manchester, north west england, united kingdom
ConnexAI
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
warrington, cheshire, north west england, united kingdom
ConnexAI
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … working Qualifications Maths & English GCSE, grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯
Yeadon, Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
JHE & Partners
JHE & Partners are pleased to be working with a great client based in North Leeds as they look to recruit an experienced Technical Support Engineer. This is a permanent opportunity and is a great time to be joining the business as they continue to grow. My client, a world leader in their field, are looking to recruit Technical Support … able to work independently. You will be reporting into a superb Customer Services Manager who values her team. Duties include: A minimum of 2 years’ experience in a technical support role Proficient technical knowledge A real problem solver – ability to diagnose, troubleshoot and identify solutions to resolve issues Ability to multitask and troubleshoot Ability to communicate with customers at … literate including knowledge of CRM systems (e.g. Salesforce) and sales order processing; This is a very fast-paced role and would require someone with a good level of technical support experience, happy working in a team but with a good IT background. Hours of work are typically 37.5 but the client will allow homeworking once probation has been passed. More ❯
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Ascendion
The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution. 2. Manage … problem tickets using enterprise ITSM tools. 3. Perform capacity and performance management to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring compliance and documentation. 6. Collaborate with business and operations teams to prioritize defect fixes and enhancements. 7. Handle event-driven and scheduled batch processes … ensuring smooth operations. 8. Troubleshoot technical issues related to Java, Middleware, Unix/Windows, and databases. 9. Participate in on-call support for real-time issue triaging and restoration efforts. Required Skills & Experience: 1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations. 2. Strong expertise in Java/J2EE (Core Java, JDBC, Web Services More ❯
East Riding, Yorkshire, United Kingdom Hybrid / WFH Options
Edwards & Pearce Limited
IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on … site(s) supporting customers accessing IT services. Helping customers solve technical issues with their computers (hardware and software) Liaising directly with end users to resolve any problems. Logging technical support requests over the telephone, face to face or by email Using remote control tools and technologies to assist end users' as required Documenting systems and procedures as implemented for More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment … across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯
As an established and expanding IT Services company, we are looking for a Field Engineer to join our team. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) as well as travelling to client premises throughout the Northwest region and on occasions throughout the UK. As a … two days will be the same and you will have input to a wide variety of projects. What will you be doing? Liaising with clients and providing on-site support, installations, maintenance and upgrades Installation and maintenance/testing of Cat 5/6 cabling Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry More ❯