26 to 32 of 32 Service Management Jobs in Scotland

Responsibilities: Leadership & Mentoring: Lead, mentor, and develop a small team of 4 engineers, fostering a culture of growth and innovation. Cloud Expertise: Drive the management and improvement of cloud operations using Azure, ensuring infrastructure is optimised for performance, scalability, and security. Collaboration: Build and maintain effective working relationships with … EntraID, Windows Server, and Linux (CentOS, AlmaLinux). Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management. Familiarity with service management tools and ITIL frameworks. Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. More ❯

and new products. Write white papers and tech notes highlighting eero's best features and technologies. Build integration between eero tools and customer's service management systems. Build API scripts to help customers automate their deployment and monitoring of the eeros. BASIC QUALIFICATIONS Bachelor's degree in computer More ❯

mission to enable product development to release and host software effectively and efficiently. Who we are Ivanti is a leading provider of security and service management software. We provide solutions primarily targeted at IT departments within medium to large organizations to help them securely manage their IT infrastructure … and service their clients. Our company history is one of mergers and acquisitions which means we have dozens of products that we develop, maintain, and market, offering you lots of opportunities to grow. We are on a journey to move and improve our main product offerings in the cloud More ❯

understanding of cyber attack vectors, threat actors, and red team/blue team methodologies. Strong analytical skills with a data-driven approach to incident management and risk assessment. Confident communicator with the ability to influence and engage at all levels. Expertise in Cyber Security Incident Response best practices. Background … threat detection, and digital forensics. Comfortable with flexible hours and on-call responsibilities. ⭐ Desirable Certifications: CISSP, CISM, CEH, GIAC Familiarity with ITIL processes and service management best practices. eDiscovery experience aligned with the Electronic Discovery Reference Model. Cloud and endpoint forensics know-how. Practical understanding of security control More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

deliver technical support and solutions to all members of council staff, pupils and council partners. To contribute to the process focused approach to IT Service Management. Provide technical skills to assigned projects. Provide a high level of technical skill to one or more of the following technical specialisms. Client … and Server Management, Unix Server applications such as Oracle\Solaris\Linux\Storage, Wintel, Technical Security, and Networking Technologies. Have the technical skills to be involved in supporting all aspects of the IT Service Infrastructure if and when required. Deliver technical solutions to events, incidents and issues in accordance … with response times set out in the Service Level Agreements with service areas. Essential Skills Educated to a relevant degree level in an IT discipline or three years relevant experience working within the technical IT function of a similar sized organisation. Two years' experience of implementing and supporting More ❯

and reputable brands in the industry. Our mission was to create a fresh alternative in energy services, providing customers with world-class technologies, exceptional service and enhanced value, all from one integrated provider. As our capabilities are continuously evolving and adapting towards a more sustainable future, our team needs … Work with leadership to identify opportunities for efficiency through modern technology, building associated business cases. Establish IT policies and procedures to ensure effective technology management and compliance with relevant standards. Manage and maintain the company's IT infrastructure, including hardware, software, networks, and cloud services. Oversee the implementation and … maintenance of core systems (e.g., ERP). Manage the relationship and performance of the outsourced IT Managed Service Provider. Ensure cybersecurity measures are in place to protect company data and systems. Ensure compliance with GDPR, data protection regulations, and industry best practices. Implement and maintain robust cybersecurity policies and More ❯