51 to 71 of 71 Service Management Jobs in Scotland

Looking for a role where you can make a visible impact, work on meaningful projects, and help shape the future of service delivery? We're partnering with a leading international professional services organisation to recruit a Managed Services Executive on a 12-month fixed-term contract. This … governed, and delivered to a high standard, while helping identify opportunities to improve processes and ways of working. Key responsibilities include: Supporting project and service delivery across multiple workstreams. Assisting with planning, governance, reporting, and process improvement activities. Coordinating stakeholders and monitoring project progress. Analysing performance and financial data ...

Sword Group is seeking a Service Delivery Manager to shape and lead service delivery, ensuring efficiency and KPI/SLA alignment. You will support growth and strengthen customer relations across geographies, while maturing service management practices with an ITIL framework. The role offers opportunity to influence ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … with other platforms. Powershell script skills - + Javascript + Maria DB Ideally you will have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … other platforms. Powershell script skills - + Javascript + Maria DB Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

Field Engineer – Hybrid Role with Production Print Expertise This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands … will consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes ...

Royal Navys nuclear submarine capability, the Submarine Directorate oversees one of the most complex and critical elements of UK defence. Covering everything from in - service management to long - term fleet modernisation, the directorate ensures the Submarine Flotilla remains safe, reliable, and ready to meet national security requirements. … provide essential support across White Fleet and Defence Mechanical Handling Equipment (Yellow Fleet) transport operations. As a key link between end users, contractors, and management teams, youll ensure that fleet vehicles and machinery are available, well-maintained, and compliant with MOD policieshelping to keep operational capabilities at their best. ...

with Network ROI! Are you passionate about technology and enjoy helping people solve problems? Network ROI is looking for a motivated and enthusiastic IT Service Desk Engineer Apprentice to join their growing team. This is an exciting opportunity to gain real-world experience in a fast-paced IT support … Apprenticeship with QA. You'll receive comprehensive training, hands-on experience, and support from experienced IT professionals as you develop the technical and customer service skills needed for a successful career in technology. As your confidence and knowledge grow, you'll take increasing ownership of customer support requests ...

simply, that is what it's all about. THE DIFFERENCE YOU MAKE The Security Manager will be the responsible for the deployment, configuration and management of a diverse suite of essential security controls for the Bank. You'll collaborate with teams of security and technical specialists along with cloud … infrastructure service providers to ensure quality service and delivery. In addition, you'll coach cyber security staff from a technical SME perspective. You'll be responsible for security deliverables to project and change initiatives during early engagement, direct to approved architectural patterns, support and guide through implementation ...

Managed Service Provider in the Glasgow area Hybrid role My client is seeking an accomplished Technical IT Project Manager to lead the delivery of complex technology and business transformation initiatives across the organisation's infrastructure. The successful candidate will oversee multiple projects from initiation through to successful implementation, ensuring … outcomes. The role will include collaborating with business stakeholders, technical teams and external suppliers to promote delivery excellence while upholding robust governance and risk-management standards. There will be a strong emphasis on stakeholder engagement with the proven ability to operate effectively within complex technical and organisational environments. Responsibilities ...

Itchyfeet Recruitment Agency is seeking an experienced IT Service Manager for client teams in Guernsey or Jersey. You will lead day-to-day ITSM governance, ensure reliable services, and collaborate with Security, Resilience, and third-party suppliers to deliver excellent outcomes. The role focuses on improving service delivery ...

Establish and maintain an effective enterprise-wide data governance framework Lead the Data Governance Committee Drive improvements in data quality, controls and master data management Oversee data warehouse, ETL, reporting, analytics and visualisation capabilities Ensure data platforms are secure, resilient, scalable and aligned with wider technology strategy Develop … enhance management information, business intelligence and analytics capabilities Ensure regulatory data is managed and reported accurately and in line with applicable requirements Provide assurance to senior leadership, committees, auditors and regulators regarding data governance, controls and management Support compliance with applicable data protection legislation and industry standards Build ...

benefit trigger points and realisation of benefits. Required Skills And Experience Over 15 years in application/technology consulting, application rationalisation, transformation, or IT service management. Proven delivery on application decommissioning, retirement, rationalisation, or modernisation programmes. Hands-on experience with application dependency mapping and impact assessment in complex enterprise … archival. Cloud migration/modernisation on AWS or Azure. Experience with Java/Oracle ecosystems and MuleSoft/API integrations. Knowledge of ITIL/service management and enterprise architecture. Deliverables Integrated Dependency Register. Decommissioning approach plans and runbook templates. High-level roadmap and execution strategy documents. Updated governance ...

other characteristic protected by law. Job Description: We are seeking a Senior Full-Stack Engineer to develop and support an enterprise hardware asset management platform for infrastructure assets. You will build solutions across the full technology stack, working with React, Java, PostgreSQL, workflow automation, CI/CD pipelines … pipelines. Deploy and support applications on containerised platforms. Contribute to architecture, security, performance, monitoring, and operational support. Design integrations and data boundaries with enterprise service management systems. Participate in code reviews, Agile ceremonies, and technical discussions. Use AI-assisted development tools responsibly and ensure all code is reviewed ...

important. The right person will have hands‐on administration experience in at least one of the core platforms, a working knowledge of ITIL service management principles, and the organisational ability to manage multiple workstreams without dropping things. The role will pay around £45-55K base ...

best practices for a high-quality support experience. With a focus on growth and continuous improvement, the successful candidate will lead efforts in IT service management and collaboration across functions. Enjoy competitive benefits including a remote-first culture, extensive leave, and strong personal development opportunities. #J-18808-Ljbffr ...

Application Support to lead the Digital Applications estate and oversee the Applications Support Teams (Clinical & Corporate systems) and Systems Integration, operating within the ITIL Service Management framework to deliver reliable digital services. With responsibility for a team of 15 FTEs, you will plan, coordinate and supervise delivery, ensure ...

will be a success in this role if: You know about: .NET background worker services and message queues Docker container deployments and Systemd service management GitHub, CI/CD automation, and modern deployment pipelines Entity Framework, SignalR, or Blazor You can: Demonstrate high proficiency in .NET and C# … with familiarity in Python Demonstrate the ability to specify, design, and document bi-directional APIs cleanly Independently problem-solve Illustrate structured task management You’ve had experiences like these: Developing software that interacts directly with external hardware or instruments Installing containerised software on clean Ubuntu server environments Establishing ...

business area provides technology for the services National Records of Scotland (NRS) delivers to our customers, including Architecture & Business Analysis, Project and Programme Delivery, Service Management, Cyber Security, Infrastructure Engineering & Support, Data Engineering & Support, and Digital Engineering & Support. Working as part of our Digital Engineering Team, you will ...

site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success … tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in hands-on IT support, infrastructure and project management, with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory ...

lives of our clients, customers, colleagues, shareholders, and society.We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.Aberdeen comprises three businesses, interactive … business and technology teams. The role will support and improve Aberdeen’s Oracle ERP Finance platform, including Supplier Portal, General Ledger, Fixed Assets, Cash Management, Accounts Receivable and Accounts Payable. The successful candidate will translate Finance requirements into system changes, lead patching and release activity, resolve production issues ...