1 to 25 of 31 Support Engineer Jobs in Scotland

IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role the role, due to start in January and has a … rate of £20p/hr - can be described as follows: Role Summary/Description: Onsite Support handles all IT hardware devices and support all IT services my clients location. The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams. The most … common roles of OSS in Normal Secure are mentioned below: Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management. Networking support such as Patching and Debugging. Interact with end-users for requests\incidents and follow up with users via teams\mail. Hardware More ❯

Lead Technical Support Engineer – Build and Lead a New Engineering Team Aberdeen | Circa £55,000 + bonus + offshore uplifts + excellent benefits Monday–Friday, 8am–5pm | Full-time | Office-based with occasional offshore travel Are you ready to take the next step in your engineering career, leading from the front and building a new technical support function around you? This is a rare opportunity for an experienced engineer to shape a new team from day one, supporting complex projects across the offshore, marine, and energy sectors. You'll play a key role in delivering technical excellence, managing budgets, ensuring documentation quality, and providing hands-on engineering input both onshore and offshore. What You'll … Be Doing as Lead Technical Support Engineer Establish and lead a small team delivering high-quality technical support and documentation for offshore and onshore engineering projects. Manage and track budgets, costs, forecasts, and project documentation through the full lifecycle. Oversee technical deliverables including procedures, lifting plans, risk assessments, material lists, work packs, and change reports. Conduct and More ❯

IT Support Engineer THIS ROLE IS A WEEKEND ON CALL SUPPORT ROLE You will be paid an oncall rate, then an hourly rate if you need to go to site. You must be based near Aberdeen to attend site visits when needed. The Company My client is an IT managed service and support business that supports … customers in the public and commercial sectors across the UK. The role: They currently have an opportunity for an IT support engineer to provide an oncall and support cover 2-3 weekends per month. You will provide out of hours support at the weekend to allow 7 days per week IT support coverage of commercial … and public sector customers in the Aberdeen area. This can be remote and onsite if needed. Ideally you will have: Experience in IT support, remote and onsite. Good desktop and laptop support experience Printer support experience Some Microsoft applications experience A Disclosure Scotland certificate would be an advantage. This role is available immediately, please contact me for More ❯

Application Support Engineer - Edinburgh or Glasgow Hybrid - 26K- 30K + 10% Bonus SQL skills required Hybrid working Rotational shifts Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯

Application Support Engineer - Edinburgh or Glasgow Hybrid - £26K-£30K + 10% Bonus SQL skills required | Hybrid working | Rotational shifts | Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in … re settled into the team) Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we’ve placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Senior Technical Support Engineer (2nd Line) Full-time, Permanent Clydebank Hybrid (3x in office weekly) Up to £32,000 p.a starting salary Excellent benefits on offer Market leading pension 30 days annual leave (+ buy/sell 5 extra days) Free onsite parking & free electric vehicle charging stations Personal Vehicle Breakdown Cover Private medical/dental insurance (extendable … paternity The Organisation This fantastic opportunity is with a long-established global provider of specialist marine and offshore services. Operating across multiple continents, they manage a diverse fleet and support clients with technical expertise, crew management, and a full range of marine support functions. Dedicated to safety, quality, and innovation, creating an environment where people can develop and … at sea possible. Market leading benefits package including an excellent offering of pension, holidays, private medical, gym, & high general employee satisfaction The Job This position will provide 2nd line support to a range of mission critical services within the wider business. You would be managing, supporting, maintaining, and upgrading the on-board IT infrastructure of the company fleet. This More ❯

Reliance Support Engineer Location: Edinburgh (Hybrid) Contract: 6 Month Rolling Contract Start Date: Immediate Overview: A global engineering company requires a Reliance Support Engineer to provide operational and reliability support across key engineering systems. The role focuses on maintaining system performance, analysing faults, and ensuring availability within a complex technical environment. Responsibilities: Provide technical and … reliability support to ensure consistent system operation. Perform fault analysis, root cause investigation, and corrective action planning. Support implementation of reliability improvement and maintenance programmes. Collaborate with engineering and IT teams to maintain compliance and performance standards. Requirements: Experience in system support, reliability, or maintenance engineering. Strong fault-finding and analytical capabilities. Understanding of reliability methodologies or More ❯

Reliance Support Engineer Location: Edinburgh (Hybrid) Contract: 6 Month Rolling Contract Start Date: Immediate Overview: A global engineering company requires a Reliance Support Engineer to provide operational and reliability support across key engineering systems. The role focuses on maintaining system performance, analysing faults, and ensuring availability within a complex technical environment. Responsibilities: Provide technical and … reliability support to ensure consistent system operation. Perform fault analysis, root cause investigation, and corrective action planning. Support implementation of reliability improvement and maintenance programmes. Collaborate with engineering and IT teams to maintain compliance and performance standards. Requirements: Experience in system support, reliability, or maintenance engineering. Strong fault-finding and analytical capabilities. Understanding of reliability methodologies or More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A friendly, fun and More ❯

IT Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and … nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and … resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows More ❯

IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role the role, due to start in January and has a … rate of £20p/hr - can be described as follows: Role Summary/Description: Onsite Support han click apply for full job details More ❯

Overview We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and … as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document these requests using … SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provide optimal solutions. Oversee the IT incidents and service requests queue, ensuring support tickets are handled efficiently. Resolve escalated issues independently with minimal intervention from senior team members. Build strong working relationships with colleagues and communicate effectively. Demonstrate a willingness to learn More ❯

management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the … AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop … kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of a … team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot and resolve … agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. Resolve escalated issues independently with minimal intervention from seniorteam members. Build strong working relationships with colleagues and communicateeffectively. Demonstrate a willingness to learn new skills. Technical More ❯

We are looking for a motivated IT Support Engineer to join our Managed Services team. This role is open to both junior and mid-level engineers - whether you’re starting your IT career, already have solid experience supporting business environments, or have worked in an MSP, we’d like to hear from you.//About the role … You’ll support a range of business clients across cloud and on-premises environments. Your work will involve resolving support tickets, maintaining infrastructure, and contributing to an environment that values technical excellence, continuous improvement, and great customer service. You’ll be based in Forres, Moray , working closely with our small but growing Scottish team. As we continue to … our presence across Scotland, you’ll play a key role in supporting local clients and helping us grow our reputation within the community.//Key Responsibilities Respond to support tickets via phone, email, and remote tools Deliver high-quality support with an excellent telephone manner Diagnose and resolve issues across desktop, server, and cloud systems Support More ❯

The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Edinburgh, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯

Our client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and … administration and maintenance of technology infrastructure components May assist in installation, maintenance, troubleshooting and repair of office telephony system Uses corporate incident management system to record and track all support work Maintains accurate hardware and software records for corporate assets Essential Skill Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot … SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal) Excellent time management Candidates will ideally have: Two years’ commercial experience providing IT support at Deskside Flexible work attitude Good all-round technical knowledge of Operating Systems, Software, Hardware and Networks Have excellent communication and presentation More ❯

use of technology to improve operational effectiveness. Digital Division will work alongside the Estates Transformation Programme team to transform properties into a new modern network of buildings which will support a digitally enabled service model. About the Role As an IT Support Engineer, you will be responsible for providing end user support, both remotely and on … site, supporting multiple technologies whilst providing an excellent level of customer service by following processes and procedures that underpin the approach to the operational support of the Police Scotland end user estate, systems and infrastructure. This will include advising and leading on technical solutions as required as part of new technologies, projects and challenges as they arise. Responsibilities Providing … end user support, both remotely and on-site. Supporting multiple technologies. Delivering excellent customer service by following established processes and procedures. Advising and leading on technical solutions as required. Participating in new technologies, projects, and challenges as they arise. Qualifications You will be educated to HNC or industry certification level in a related technical discipline or have extensive demonstrable More ❯

Walter Everett is a specialist recruitment agency, and we are currently supporting our client in the search for a talented and driven Technical Support Engineer - Network and Security to join their team in Glasgow. What You’ll Be Doing Key Responsibilities Technology Administration and Operations Carry out configuration tasks in compliance with technical and security policies. Deliver accurate … and timely support for queries, incidents, events, and change requests. Proactively monitor infrastructure and resolve issues. Respond to and recover from incidents in line with service level agreements. Participate in an on-call rota to ensure 24x7 operational support. Software Management Perform maintenance on systems, including patching and version updates. Support audits and capacity planning activities. Analyse and … mitigate security vulnerabilities. Project Support Assist with project-related infrastructure changes and modernisation. Create and maintain technical documentation for design, build, and operational procedures. Support environment automation to streamline deployments and configurations. What Experience You’ll Bring Skills and Experience You’ll have a proven track record in supporting infrastructures across a range of technologies. Experience with the More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of a More ❯

My client based in Glasgow has an urgent requirement for an IT Support Engineer to join on a 12 month rolling contract working on a part time basis - one or two days per week. You will be working on the client tech bar, meeting internal staff face-to-face resolving software and hardware issues. This is a fantastic …/motorbike is essential. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

Job Title: Field Engineer Location: Livingston and surrounding areas sites to be covered Employment Type: Full-Time Salary up to £28k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team click apply for full job details More ❯