1 to 25 of 147 Line Management Jobs in the South East

and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role … has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. Service Centre Team Lead - What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting More ❯

at global scale. We operate a 24/7 Service Desk to support the mission-critical needs of our clients. Our niche is clear: Property Sector Clients delivering technology management for skyscrapers, landmark buildings, and large estates. Smart Systems Integration acting as a Master Systems Integrator, we design, deploy, and manage smart building technology at vast scale, ensuring systems … interconnect seamlessly for both properties and global clients with disparate systems. The Role We are formalising our Project Management practices by creating a dedicated Project Management Office (PMO). The PMO function is being designed and rolled out now, and will require ongoing build, nurture, and refinement to deliver brilliant customer experiences through consistently well-managed projects. The … Project Management Officer role is a step-up into leadership ideal for an ambitious Project Coordinator or Junior Project Manager who is ready to take ownership of people, processes, and project quality. You will: Act as the guardian of process, ensuring the PMO team works to consistent standards Oversee a team of 6, taking on day-to-day line More ❯

and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours The successful … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets … escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. More ❯

and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours The successful … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets … escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. More ❯

Head of IT Head of Information Technology/Head of Information Systems – IT Strategy, Technology Leadership, Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k – £110k +Bonus +Benefits (Negotiable of experience). … organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with busine strategy and drive digital transformation initiatives. The successful candidate … and budgets. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and More ❯

working relationships with stakeholders, maintain project documentation to a high standard, raise awareness of risks, and support reporting to the NQCC senior leadership team. Key Responsibilities: Day-to-day management of some of our quantum computing-related projects and the delivery of R&D or technical outputs, ensuring that all agreed milestones meet stakeholders expectations Developing, managing, and maintaining … including project sponsor, technical leads and external stakeholders. Coordinating project teams, to ensure deliverables are completed on time, within budget and meet quality requirements. Understanding and implementing NQCCs Project Management Process for all assigned projects. Maintaining project documentation to a high standard including project management plan, risk registers, communication plan, lessons learned. Managing project assigned budget. Generating project … the following criteria: Essential (Please note the below criteria will be assessed at Shortlisting or Interview stage as indicated) STEM Degree or acquired experience. (S) Excellent understanding of project management methodologies, tools and techniques, in Computing, Science, Technology or Engineering. (S&I) Experience and/or qualifications in project related disciplines e.g. project management, risk management, quality More ❯

Role: Senior SuccessFactors Specialist (Establishment Control & Position Management) Location: Milton Keynes (Hybrid 3 Days In-Office Weekly) Salary: £53,000 - £56,000 Contract: Fixed-Term (Finishes July 2026) Network IT is recruiting for a Senior SuccessFactors Specialist to support the implementation of Establishment Control and Position Management within SAP SuccessFactors. This role will play a key part in … enabling efficiencies, improving reporting, planning and forecasting, and ensuring accurate personnel data management across HR and Finance systems. Working as part of a small project team, youll combine hands-on configuration expertise in SAP SuccessFactors with strong business analysis skills, stakeholder engagement, and process improvement experience. This is an exciting opportunity to shape the optimisation of SuccessFactors and support … wider HR and Finance transformation. Key Responsibilities Analyse current Position Management processes, identifying opportunities to improve efficiency and control through Establishment Control. Elicit, challenge, and validate business requirements, ensuring they translate into robust system and process solutions. Lead workshops and engage with multiple stakeholders to gather, refine, and prioritise requirements. Configure and optimise SAP SuccessFactors Employee Central Position Management More ❯

Leader position at Trinity Estates Location Hybrid/Hemel Hempstead Working Hours 0900 - 1710 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located … our team is a diverse group of individuals representing all ages, cultures, and backgrounds. The team is supportive and nurturing and we value each others qualities. The customer support management team provide strong and structured leadership and support as well as on the job training. If you share our passion for people and outstanding customer service, and have experience … to detail Delivery of coaching and feedback sessions Demonstrable intermediate levels of IT skills and personal organisation Ability to work independently as well as part of a group Proven line management capabilities An ability to liaise with a range of people. The following skills would prove advantageous: Knowledge of the residential property management sector Advanced knowledge of More ❯

systems analysis, specification design, business process modelling and improvement, systems configuration, and documentation support as appropriate (detailed requirements for projects/gap analysis as examples) Supervising analysts in a line management capacity including providing coaching, guidance & motivation to the team and advising management of training and recruitment requirements Monitoring and recommending evidence-based improvements to standards and …/maintain reports within Azure DevOps for KPI reporting to Digital Services Leadership Liaise, manage and work in collaboration our Tech Partner NTT Data for the day-to-day management of operations across the ERP Product Team Support the ERP analyst team's regular monitoring and incident resolution for the staff and student data SAP integration processes About You … in working in an Agile/Scrum/Project environment, alongside overseeing business as usual activity Experience of coaching and build confidence in members of the team in a line management capacity Operational, transformational, and integration knowledge and experience of SAP systems and standards (SuccessFactors, S/4 Hana/S/4 Hana Business Warehouse, Ariba, Concur More ❯

Lead: Lead the Modern Workplace portfolio, including multiple programmes and initiatives, ensuring delivery against agreed outcomes, budget, and timelines. Oversee project managers and PMO resources, providing leadership, mentoring, and line management where required. Drive technical strategy and optimisation, including licence rationalisation, legacy estate transformation, and fit-for-purpose design solutions. Lead the introduction and adoption of AI technologies … EUC, VMware, and SaaS solutions. Proven experience introducing and landing AI solutions within a business context. Strong architectural perspective, capable of challenging legacy systems and driving optimisation. Excellent stakeholder management and communication skills, with credibility and gravitas at senior levels. Track record of programme delivery in regulated or risk-averse environments, ideally with cyber and compliance considerations. Skilled in … risk management, planning, tracking, and reporting across portfolios and programmes. Strong leadership experience, including coaching, mentoring, and line management of project managers. Passport holder and willingness to undertake international travel Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We'll More ❯

a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times … deliver high-impact, multi-jurisdictional, complex, transformational projects and Technology workstreams in a fast-paced and virtual environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework. Own the delivery roadmap and ensure timely, high-quality execution of technology projects and programs. Define and implement best practices, frameworks, and standards for … and other tools aligns. Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes. Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility. Lead regular delivery reviews, retrospectives, and performance assessments. Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry. Stay up More ❯

should bring: A solid academic background. Extensive hands-on experience with embedded software development in C/C++. Knowledge of Bare metal and RTOS environments. Experience with DSP. Proven line management experience of small teams (around 3-7 people). A strong understanding of electronics and how embedded software sits at the interface between electronics and software. A … delivery pressures as gained from experience working within a Consultancy environment. In this role the successful Lead Embedded Software Engineer will primarily contribute directly to engineering work; will provide line management and support project planning as well as helping to shape software processes and the technology roadmap. Projects will span a wide range of applications from embedded systems More ❯

expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client deliverables … and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs … produced in a timely manner in line with client agreements) Influencing and facilitating decisions; communicating at all levels to obtain 'buy-in' from both the business and technical organisations for delivery Identifying roadblocks before they occur and unblocking/turning them into opportunities Always questioning the 'why, what, when' and 'so what' – adding additional value to a client deliverable More ❯

Operations Director - Oxford - Reference - Welbeck Centre We are seeking a highly motivated and experienced Operations Director to provide overall leadership and management to the non-clinical functions within the centre. This position will oversee all non-clinical teams, including administration, facilities, and supplies, across our private patient day-case centre, contributing to the ongoing development of our patient care. … The role involves directing operational activities in line with Welbeck's business objectives and participating in senior management functions. The Operations Director reports to the Centre Director and is supported by the Welbeck Group's Capital Projects, Procurement, IT, and Finance Teams, as well as colleagues across regional centres. Location: Oxford Full Time Job Responsibilities You will work … teams responsive to service demands Maintain visible leadership and facilitate communication across departments Workforce Leadership and Development Attract, develop, and retain high-performing teams fostering a positive culture Provide line management, coaching, and support HR procedures Ensure mandatory and guest experience training is up to date Performance Management and Governance Ensure departmental KPIs and service levels are More ❯

an experienced a highly motivated customer facing Principal Project Manager with a strong background within the Defence sector, they require candidates from a technical consultancy background with strong bid management experience. You will have strong communication and interpersonal skills and some line management experience. The Principal Project Manager will play a pivotal role in delivering end-to … end project and programme management services to their clients. You will work closely with stakeholders; project teams and Account leads to ensure successful delivery of projects and initiatives that align with business objectives. The other key element of the role will be leading bid delivery and the supporting management process. Qualification/Experience required for role of Principal … Consultant P3MO: Candidates will require expertise in some or all of the following areas: APM or equivalent project management qualifications with substantial knowledge of agile project management. Be educated to degree level and/or have equivalent relevant experience. A technically astute, highly experienced Programme/Project Manager who has significant demonstratable experience operating in a range of project More ❯

benefits Location - Portsmouth, Hybrid role Our client is looking for an experienced a highly motivated customer facing Deputy Capability Lead who can think strategically and has a strong project management background. Excellent prospects for the right candidate to move across into the Capability Managers role. Candidates must have a strong background within the Defence sector. They require candidates from … a technical consultancy background with strong bid management experience. You will have strong communication and interpersonal skills, and line management experience. You will be looking after both external and internal project managers. Our client is a rapidly expanding growing technical consultancy, renowned for their reputation and their keen ability to understand and meet customer requirements effectively. Their … to P3M. they operate across multiple sectors including defence, nuclear and space. The Deputy Capability Lead will play a pivotal role in delivering end-to-end project and programme management services to their clients. You will work closely with the Capability Lead, stakeholders, project teams and Account leads to ensure successful delivery of projects and initiatives that align with More ❯

making informed trade-off decisions. You’ll also play a senior leadership role, accountable for high-value programmes across platforms such as Salesforce Service Cloud, Field Service and Workforce Management, as well as contributing to multi-million dollar AMP9 Digital Transformation programmes. What you’ll be doing as a Senior Product Owner Define and own the product vision and … the roadmap reflects both immediate needs and long-term priorities. Lead and support a team of Product Owners and Business Analysts, setting achievable tasks and nurturing their growth in line with company policies and values. Align stakeholders and delivery teams by building and maintaining a clear product roadmap, ensuring that expectations and outcomes are fully understood. Translate business needs … issues, while working closely with the Platform Services Team to prioritise ongoing improvements and incident fixes. Champion agile practices, supporting activities such as daily stand-ups, user stories, backlog management, and promoting a culture of continuous improvement. Base location: Clearwater Court, Reading (Hybrid) What you should bring to the role Solid Product Ownership experience, with a proven record of More ❯

as part of the leadership team. What Youll Bring: 5+ years in leadership, 3+ in project/professional services. Excellent communication and client relationship skills. Strong time and task management, with adaptability. Proven line management of large teams Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack Windows OS, Windows Server, Active More ❯

appropriate to ensure programme success. Drive adoption of Microsoft 365, Intune, Entra ID, and other workplace technologies across all business functions. Provide leadership to other project managers and offer line management support as required. Engage stakeholders at all levels, acting as a critical partner to the Head of Modern Workplace and Operations. Support the development and execution of … Modern Workplace tools and systems. Analyse business processes and functional requirements, translating them into effective technical solutions. Key Requirements of the Programme Manager (Modern Workplace): Extensive experience in programme management, with a proven track record delivering complex technology change programmes. Deep knowledge of Modern Workplace technologies, including Microsoft 365, Intune, Entra ID, and related Microsoft stack tools. Experience with … integrations and migrations from on-premise solutions to Microsoft 365. Strong stakeholder engagement skills, with gravitas to influence senior leaders. Proficient in risk management, planning, tracking, and reporting across programmes and projects. Excellent leadership and people management skills, including coaching and developing project managers. Familiarity with agile change management and end-to-end technology lifecycle management. Strong More ❯

IT Manager Salary: £40,000 – £45,000 (full-time equivalent) Location: South East London area Contract: Full-time, Permanent Hours: 37.5 per week, Monday to Friday Driving Licence: Essential Line Management Responsibility: Yes As the IT Manager, you’ll be responsible for the full management of the school’s IT infrastructure, from proactive maintenance and cybersecurity through … and reliable. Key Responsibilities Maintain and develop the IT infrastructure, including servers, switches, firewalls, and backup systems. Monitor networks for performance, issues, and cybersecurity threats. Provide second- and third-line IT support, and occasionally first-line where required. Troubleshoot network, systems, and software issues through to resolution. Advise and support staff and students on IT issues in an … approachable, user-friendly way. Line manage IT technicians and provide leadership within the IT team. Assist with network development projects. Cover sites during staff absence and respond to escalated service desk tickets. About You We’re looking for a technically skilled and customer-focused IT professional who is confident managing infrastructure in an education setting. You’ll be an More ❯

across children and family's division ensuring this algins with the NHS 10-Year Plan for digital transformation in the community care. The postholder will be responsible for the management, co-ordination and clinical leadership of Children and Families digital services, projects and strategy. This includes being responsible for the effective day-to-day operational management of digital … services are aligned to national and local guidance and targets. *Contribute as senior manager to the divisional business plan and inform digital strategic delivery. As a member of the Management team, be actively involved in shaping and delivering the strategic including business case development, workforce planning and national policy interpretation and implementation. Assume responsibility for leading on digital changes … delivery of transformation within the services, both at local and national level. *To lead, manage and strategically lead the service specific communications strategy in children and families. Including the line management of the service communications lead. Operational/Delivery of digital Services *Facilitate performance and service improvement policies and implement them as agreed by the Management team. More ❯

and assignment. Housekeeping duties. Systems Data Quality checks. Materials, Tools and Test Equipment Management. Carry out surveys and update drawings and schedules. Update records for all changes using Asset Management Software when required. Third party supervision (escort and supervision). First line support (e.g. reboots on instruction, ID of lights & connections etc.) Site representation on incident bridges. Perform … testing as required by the approved portfolio of cabling systems. Earth Cable Installations. Cabinet and Rack Installations. Containment Installations. Audit and document existing cabling installations. Perform cable tracing activities. Management of patching within equipment cabinet. Compile patching schedules as required. Utilise IIM/CMS Software as required for patching planning. Labelling of cabling in accordance with Client standards and … requirements. Labelling of hardware (Patch Panels, Outlets etc.) in accordance with Client standards and requirements. Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers. Updating/Editing of records in asset management systems. Return More ❯

and assignment. Housekeeping duties. Systems Data Quality checks. Materials, Tools and Test Equipment Management. Carry out surveys and update drawings and schedules. Update records for all changes using Asset Management Software when required. Third party supervision (escort and supervision). First line support (e.g. reboots on instruction, ID of lights & connections etc.) Site representation on incident bridges. Perform … testing as required by the approved portfolio of cabling systems. Earth Cable Installations. Cabinet and Rack Installations. Containment Installations. Audit and document existing cabling installations. Perform cable tracing activities. Management of patching within equipment cabinet. Compile patching schedules as required. Utilise IIM/CMS Software as required for patching planning. Labelling of cabling in accordance with Client standards and … requirements. Labelling of hardware (Patch Panels, Outlets etc.) in accordance with Client standards and requirements. Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers. Updating/Editing of records in asset management systems. Return More ❯

and customer success teams. Driving customer-led product discovery and using insights to inform decisions. Translating complex technical concepts into clear, actionable strategies. Mentoring colleagues and contributing to product management best practice. What We're Looking For We're keen to hear from candidates with: Strong product management experience, ideally in data products, fraud prevention, or risk management … Ability to work in ambiguity, balance priorities, and make data-informed decisions. Excellent communication skills with technical and non-technical stakeholders. Experience coaching or mentoring within a product function (line management a plus). What's on Offer Competitive salary (£85k) + annual bonus (up to 10%). Hybrid working (2 days in central London office). More ❯

help drive financial excellence. This is your chance to be part of a pioneering team shaping the future of technology They are looking for a hands-on, detail-oriented Management Accountant to take ownership of the monthly reporting cycle and support the wider finance function. This role offers variety, autonomy, and the opportunity to develop into a team management position. Key Responsibilities Prepare accurate and timely month-end management accounts Review team postings to ensure completeness and accuracy Complete balance sheet reconciliations and investigate variances Post accruals, prepayments, and other journals as required Maintain the fixed asset register and process asset additions/disposals Prepare and submit quarterly VAT returns Payroll processing, PAYE, and pensions administration Consolidate … and update the group cashflow forecast Support and mentor the AP/AR team, with potential to take on formal line management responsibilities Provide FP&A support to the FD About You Part-qualified accountant (ACA, ACCA, CIMA) or equivalent experience Strong technical accounting knowledge and month-end close experience Proficient in Excel and using a mainstream ERP More ❯