101 to 125 of 138 Line Management Jobs in the South East

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

stability Manage 3rd Party escalation Coordinate and drive small enhancements Proactively identify shortcomings, issues, etc. in system functionalities, procedures and performance and make recommendations for changes/improvements to Line Follow change governance process for any changes required in the relevant IT environment including sign off UAT (user acceptance testing) Ensure full understanding of business changes (BRD & BSS) to … to ensure Smooth delivery Manage business expectations Engage stakeholders Support Liaison between IT and the Relevant Business Communicate with relevant business unit as per engagement model Provide reports and management information on system performance, issues, changes, etc. Keep abreast of trends, developments, best practices, competitive activities, etc. regarding systems functionalities, capabilities, etc. Implement relevant policies and procedures and ensure … process gaps within business process where the system can't support the business requirement and implement solution Engage with vendor to enhance daily operations system performance GOVERNANCE Ensure appropriate management of the risk profile for the area of accountability, manage critical risks and ensure feedback integration. PEOPLE Communicate deviations to best practice, foster an environment of continuous learning and More ❯

sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incident management, platform operations, and client support. This role will require you in office 4 days per week and located in … Surrey. You will line manage 2 Senior Engineers, as well as a 3rd Engineer and SRE. Key Responsibilities Daily interaction other departments, MD of Trading, Joint-CEOs as well as external clients Hands-on coding/documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning … Ensure platform stability through monitoring, incident management, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client onboarding and resolve platform-related issues Experience You will have experience supervising, developing, and training engineering teams. Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Knowledge of cloud platforms (AWS/GCP/ More ❯

sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incident management, platform operations, and client support. This role will require you in office 4 days per week and located in … Surrey. You will line manage 2 Senior Engineers, as well as a 3rd Engineer and SRE. Key Responsibilities Daily interaction other departments, MD of Trading, Joint-CEOs as well as external clients Hands-on coding/documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning … Ensure platform stability through monitoring, incident management, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client onboarding and resolve platform-related issues Experience You will have experience supervising, developing, and training engineering teams. Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Knowledge of cloud platforms (AWS/GCP/ More ❯

be doing: Monitor, triage, and investigate security incidents on critical client infrastructure. In depth analysis of network traffic, logs, and system events to identify potential security threats and vulnerabilities. Line Management. Maintain, improve and develop team knowledge of SOC tools, security operations and triage. Analyse and improve detection rules and use cases in line with Mitre Att&ck … recommended mitigation strategies. Represent the SOC within Partners meetings. Ability to work shift from our office in Hemel Hempstead. What youll bring: Demonstrable experience in Security Operations Centre. People management experience to help develop Analysts and lead careers. Demonstrable experience of using Microsoft Sentinel and Splunk. Knowledge and experience with Mitre Att&ck Framework. Solid grasp of client-server More ❯

be doing: Monitor, triage, and investigate security incidents on critical client infrastructure. In depth analysis of network traffic, logs, and system events to identify potential security threats and vulnerabilities. Line Management. Maintain, improve and develop team knowledge of SOC tools, security operations and triage. Analyse and improve detection rules and use cases in line with Mitre Att&ck … recommended mitigation strategies. Represent the SOC within Partners meetings. Ability to work shift from our office in Hemel Hempstead. What youll bring: Demonstrable experience in Security Operations Centre. People management experience to help develop Analysts and lead careers. Demonstrable experience of using Microsoft Sentinel and Splunk. Knowledge and experience with Mitre Att&ck Framework. Solid grasp of client-server More ❯

understanding the business needs of our client for a specific project or change initiative. You will work with the wider Project team to ensure your deliverables are completed in line with the agreed scope and timescales. In addition, you must think about these plans from a strategic perspective in relation to other initiatives being worked on by the client … Lead the business analysis activities including working with client and third-party supplier business analysts and technical teams, as appropriate, ensuring project governance is adhered to and that the management of BA tasks is always in control ensuring the team are kept updated on your work, able to communicate priorities, issues and where required escalate for BA support Always … delivering the strategy where required Highly competent with documenting training material and delivering the training where required Responsible for identifying and submitting client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams for increased sales opportunities Requirements c. 5+ years experience in a Business Analyst role, ideally within a financial institution, telco or utilities provider More ❯

for reasonable adjustments if required, to ensure you feel able to perform your best. Any information you share will be used only to support you through the process in line with GDPR. Why AWE?: Build leadership skills, self-awareness, and teamwork. Join a vibrant early careers community with events, ERG s and networking opportunities. Benefit from continual support: a … line manager, pathway lead, and buddy to guide your journey. Who Were Looking For : Curious, problem-solvers with integrity, resilience, and a collaborative mindset. Youll thrive if youre eager to grow and ready to apply your skills to real-world challenges. More ❯

on network devices, PC servers, storage and other related IT equipment. The incumbent will also provide helpdesk support. PRINCIPAL ACCOUNTABILITIES Install, configure and maintain Windows Server and VMware in line with the latest technical development and to fulfill business needs; Oversee the operation and management of remote working systems; Make configuration of Active Directory and related services DNS … etc; Assist the Department Head in managing and training new team members; Take preventative measures to ensure smooth business operations; and Other ad-hoc tasks as required by your line manager. SKILLS & EXPERIENCE At least 3 years of relevant experience in a professional environment; Solid management experience of Windows Server, Active Directory, Exchange Server, VMware software, File Server … Good knowledge on TCP/IP and networking management, and the ability to configure Cisco Switch, Router, Firewall, wireless device; Excellent verbal and written communication skills in Mandarin and English essential; Experience in problem solving and troubleshooting; Proven ability to collaborate effectively with cross-functional teams; A strong sense of ownership and accountability, and a customer-focused attitude; A More ❯

Salary: Depending on experience Location: Central London Office based Perm Start: ASAP IT Systems Engineer - What You'll be Doing: Install, configure and maintain Windows Server and VMware in line with the latest technical development and to fulfill business needs; Oversee the operation and management of remote working systems; Make configuration of Active Directory and related services DNS … etc; Assist the Department Head in managing and training new team members; Take preventative measures to ensure smooth business operations; and Other ad-hoc tasks as required by your line manager. IT Systems Engineer - The Skills You'll Need to Succeed: Extensive relevant experience in a professional environment; Solid management experience of Windows Server, Active Directory, Exchange Server … VMware software, File Server; Good knowledge on TCP/IP and networking management, and the ability to configure Cisco Switch, Router, Firewall, wireless device; Excellent verbal and written communication skills in Mandarin and English essential; Experience in problem solving and troubleshooting; Proven ability to collaborate effectively with cross-functional teams; A strong sense of ownership and accountability, and a More ❯

successfully identified * Ensure tickets assigned to the IT Support team are prioritised, with actions to resolve or fulfil tickets scheduled promptly and our customers are kept regularly updated in line with team KPI's. * Perform 1st/2nd line diagnostics and resolve when appropriate, record, track and document the Service Desk problem-solving process, including all successful and … with third-party support and equipment vendors. * Perform post-resolution follow-ups with end users who have logged calls. * Administer telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response and video conferencing systems. * Configuration of Mobile Devices * Perform troubleshooting steps for each ticket, documenting all steps taken to provide a high first … contact fix rate as per knowledge articles * Escalate any problems encountered when trying to resolve or fulfil tickets to the appropriate line manager immediately to reduce downtime for customers * Ensure that knowledge articles with published processes are adhered to, performing the actions as specified in the documentation, escalating where appropriate if the process fails * Provide guidance to all customers More ❯

trading IT team in London. Mission of the eFI Algorithm Trading team in the front office environment is to help develop and analyse the Pricing, Trading, Hedging and Risk Management algorithms for Fixed Income products. This role is within a small KDB+ development team focused on pricing and risk management for the FI Algo Trading desks. The team … the trading algorithms. Perform ad-hoc statistical analysis of algorithm performance, behavior, market data, client behavior. KDB maintenance and evolution Compliance monitoring tool development Provide technical assistance and 3rd line support to internal Production Support teams. Participation on software releases which may be performed out of hours/weekends. These responsibilities are not intended to be prescriptive - it is … staff will be encouraged to undertake activities outside their specific responsibilities. Additional notes The position is essentially a technical lead role within the KDB area but will not involve line management. Individual will need to act as an SME for the other, less senior developers in the team to come to with queries in addition to focusing on their More ❯

accounts. Strategic Impact: Steer implementations from winning the business through to launch and beyond, acting as a vital bridge between customers and customer success and product teams. Team Leadership: Line-manage and develop a team of implementation consultants and account managers, fostering a culture of exceptional customer service and continuous growth. Solution Expertise: Provide expert advice on our solution … solutions) B2B implementation experience , including managing integrations. Experience with CRM, analytics, AI, and data software solutions . An excellent project/programme manager and strong analytical skills. Superior stakeholder-management and negotiation skills, with proven experience managing relationships and expectations with C-suite customers. Commercial acumen, technical confidence, and excellent people-management abilities. Experience in delivering to the More ❯

issues, streamline workflows, and automate processes to maximise efficiency by translating business requirements into technical solutions. Key accountabilities Gather & analyse business requirements by collaborating with business stakeholders and IT Management, studying systems flow, data usage and work processes. Develop, implement, and maintain apps, workflows, automation processes, and data integrations using the Power Platform tools. Design and build interactive and … collection processes with the MGA's or third parties - ensuring processes are documented and data is delivered to an appropriate level of quality. Any other duties assigned by your line manager relevant to the role/time. Our Stack Pine Walk works completely in the cloud to ensure we are flexible and ready for growth. Our Datawarehouse is built More ❯

compliance, and continuous improvement. What You’ll Do: Manage the day-to-day workload of the Application Support function, ensuring incidents and requests are triaged, prioritised, and resolved quickly. Line manage and support the Application Support Advisor, offering guidance, supervision, and development opportunities. Act as the escalation point for complex or high-impact issues, collaborating with superusers, SMEs, and … Oversee health monitoring of applications and maintain clear, up-to-date documentation for support processes. Identify trends in support requests and recommend proactive improvements. Produce clear reports on ticket management, risks, and successes for senior stakeholders. Support strategic initiatives around application reliability and be available for planned out-of-hours work during critical windows. What You’ll Bring: Proven More ❯

IT Support Engineer - Chelmsford IT Support Engineer with strong experience in a 1st/2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and … IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this is a great opportunity for somebody to advance their career. Experience required … 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Any networking or VOIP experience would be a bonus More ❯

support a working pattern that suits your lifestyle and helps you reach your ambitions.The primary purpose of the Bid Solution Architect is to translate customer requirement into solutions in line with product policy, budget and timescale. Innovation and customer value proposition should be considered at all stages of the bid.A free thinking, innovative, creative and challenging nature is required … and challenge component and building block inputs to drive costs lower is critical to this role. Principal Relationships: Bid Managers Building Block Owners Capture Leads Sales and BD Product Line Managers/Product Line Architects Product Design Authority (PDA) Bid Project Managers Key Responsibilities and Tasks: Provide innovative solutions Adherence to bid schedule Adherence to bid process Act … Player Desirable Training and/or Simulation domain knowledge and experience. Experience of working on SFR&D, Digital Twins and/or Test and Evaluation projects. Technical leadership Bid management Values & Behaviours: Focus on Customers Perform through teaming Innovation Development of processes and people Qualifications: Degree in Engineering, Science or Mathematics Honours Degree in Science, Electronics, Electrical Engineering, Mathematics More ❯

able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek s user-centred design and consulting strategy. Developing propositions and points of view for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯

able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯

standards. Key Responsibilities Lead on vetting strategy, ensuring best practice across national security clearances (BPSS, CTC, SC, DV, NPPV2/3). Oversee compliance, governance, and record-keeping in line with UKSV and GDPR requirements. Own and implement vetting processes throughout the employee lifecycle, from onboarding to aftercare. Make final decisions on flagged cases, managing appeals and evidence gathering … responsibilities and security culture. Act as senior liaison for internal stakeholders and external customers, ensuring vetting requirements are met. Represent the organisation in national vetting forums and working groups. Line manage and support the Vetting Specialist, acting as the escalation point for complex cases. About You Extensive experience in UK security vetting and screening operations. Strong knowledge of National … Security Vetting (BPSS, CTC, SC, DV) and Police Vetting (NPPV2/3). A proven track record in leading vetting or compliance functions. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Proactive, decisive, and able to work autonomously while managing sensitive information responsibly. More ❯

depending on experience Working Hours: Monday–Friday, 9:00–17:30 (37.5 hours per week) Start Date: ASAP Location: London IT Helpdesk Engineer Main Responsibilities Provide 1st/2nd line technical and business system support via phone, email, tickets, and on-site Log and manage support tickets, escalating to HQ in Japan or third parties as required Support, maintain … progress, and prepare meeting agendas/minutes Liaise with HQ in Japan and third-party vendors in both English and Japanese Manage and support customer requirements, escalating issues to line managers IT Helpdesk Engineer Skills & Qualifications Essential 1+ year Helpdesk or IT support experience in IT infrastructure industry Strong documentation skills (reports, manuals, records) Basic understanding of networking (LAN … Word, Excel, Outlook, PowerPoint, Teams) Business-level Japanese and English (spoken and written) Desirable Knowledge of Windows Client and Server OS Experience working in a Japanese company Project management or project assistant experience Personal Attributes Excellent communication and interpersonal skills with clients, end users, and vendors Ability to work flexibly and independently as well as in a team Strong More ❯

of contact for colleagues regarding payroll-related queries. Employee Relations (ER) Advice: Provide practical and professional ER advice to managers and colleagues on a range of issues, including performance management, disciplinary matters, grievances, and absence management. Support line managers in handling ER issues in line with company policies and employment law. Conduct investigations, prepare reports, and advise More ❯

of contact for colleagues regarding payroll-related queries. Employee Relations (ER) Advice: Provide practical and professional ER advice to managers and colleagues on a range of issues, including performance management, disciplinary matters, grievances, and absence management. Support line managers in handling ER issues in line with company policies and employment law. Conduct investigations, prepare reports, and advise More ❯

Job summary We have a fantastic opportunity for a Service Desk Manager, who will be responsible for the day-to-day management of the ESHT Digital Service Desk. The Service Desk is the first point of contact for our 8,000+ colleagues who may want to register a request, report a fault or obtain advice and information about our … whilst meeting Service Level Agreements and Key Performance Indicators. Our ideal candidate will have experience of managing a customer facing service desk or call centre environment, be ITIL Service Management certified and have excellent written and verbal communication skills, with the ability to explain complex digital information in a way that both technical and non-technical colleagues can understand. … hours of operation may be extended in future to meet service demand. Main duties of the job Reporting to the Digital Operations Manager, the successful candidate will lead and line manage the Service Desk team and be responsible for scheduling resources and developing staff to agreed levels of competency. They will provide statistical information, monitoring and reporting on the More ❯

are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview We are seeking a motivated and organised individual to join their Management Team in a fast-paced environment. They are looking for someone who wants to make a difference and be part of a dedicated team. If you are ready for More ❯