London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
following areas: Application Performance Monitoring Anomaly detection and alerting Synthetic monitoring and log monitoring Real User Monitoring across web and mobile Dynatrace Query Language DQL and Grail for data analysis API integration with external systems Use of Davis AI for rootcauseanalysis and predictive insights Additional Skills : Ability to manage competing priorities in a fast More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Toyota Financial Services, KINTO and KINTO JOIN
Maintain and support existing Miles interface/connector inventory (for example: CCS Interface, Mileage uploads, Mazda Contract Loader). Monitor interface/connector performance and batch runs Perform technical analysis to problem solve issues with interfaces Communicate with 3rd party vendors for other systems connecting to the application Define the solution design for new data interfaces Lead the implementation … ability to assess documents and systems for conformity to internal and external standards. Familiarity with principles of good data governance, cyber security and data protection Excellent problem solving and rootcauseanalysis skills Proven ability to work with minimal supervision Attributes and Behaviours Self-starter with an analytical mind and natural problem solver Natural relationship builder with More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
Bonus + 10% DV Bonus. DV/SC Clearance is essential for this role. Responsibilities include: * Manage incidents: log,triage,assign and resolve using agreed toolsets and processes * Conduct rootcauseanalysis and ongoing problem investigations * Monitor and support Nexor X500 DSA and Exchange 2003 messaging systems * Liaise with intermediary customer contacts to resolve end-user issues More ❯
to ensure secure-by-design principles are embedded in systems and products. Maintain and update security tools including SIEM, endpoint protection, and identity management systems. Investigate security incidents, perform rootcauseanalysis, and recommend corrective actions. Assist in compliance efforts with standards such as ISO 27001, NIST, and MOD-specific frameworks (e.g., JSPs, DEFSTANs). Contribute to More ❯
architectural principles, working closely with enterprise architecture and data teams Maintain technical service roadmaps and monitor new Microsoft platform releases Provide 3rd line support for live digital services Conduct rootcauseanalysis and identify solutions Assess impact of new Microsoft releases Skills/Experience: Extensive experience with the Microsoft stack, including Power Platform, and Dynamics 365 Experience More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS*Act as an escalation point for critical data incidents and lead rootcauseanalysis*Optimising system performance, define SLIs/SLOs, and drive reliability *Woking closely with various other departments and teams to architect scalable, fault-tolerant data solutions More ❯
qualification, audits, and corrective actions. Review and approve quality documentation to ensure compliance with specifications and regulatory standards. Monitor product performance and customer feedback for areas of improvement. Conduct rootcauseanalysis and implement corrective and preventive actions. Collaborate with R&D, manufacturing, and supply chain teams to embed quality throughout the product lifecycle. Manage internal and More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates on projects and systems status More ❯
Fetcham, Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in rootcauseanalysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of contact for customers, attending More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. Manage incidents, service requests, and change controls via standard ITIL-based processes. Lead and participate in rootcauseanalysis for infrastructure-related incidents and issues. Maintain and update detailed technical documentation and configuration records. Act as a senior point of contact for customers, attending More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'RootCauseAnalysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Tria
across the business. Key Responsibilities: Create new and adjust existing Tableau reports (Desktop, Server, and/or Cloud). Create, amend, and maintain documentation related to reporting processes. Conduct rootcauseanalysis and troubleshoot reporting incidents. Required Experience: Proficient in Tableau Strong SQL skills, with the ability to read and write queries. Excellent communication skills, with the More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Tria
across the business. Key Responsibilities: Create new and adjust existing Tableau reports (Desktop, Server, and/or Cloud). Create, amend, and maintain documentation related to reporting processes. Conduct rootcauseanalysis and troubleshoot reporting incidents. Required Experience: Proficient in Tableau Strong SQL skills, with the ability to read and write queries. Excellent communication skills, with the More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Client Server
Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates on projects and systems status More ❯
Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Recruitvirt
data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in rootcauseanalysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of contact for customers, attending More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. Manage incidents, service requests, and change controls via standard ITIL-based processes. Lead and participate in rootcauseanalysis for infrastructure-related incidents and issues. Maintain and update detailed technical documentation and configuration records. Act as a senior point of contact for customers, attending More ❯
to users/administrators of our platform. * Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations.* Experience assessing, troubleshooting, resolving, and providing rootcauseanalysis for client Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications.* Manage More ❯
with security standards and regulations (e.g., ISO 27001, SOC 2). Implement monitoring solutions to detect and respond to real-time security incidents. Troubleshoot infrastructure and security issues, performing rootcauseanalysis in production. Mentor junior engineers in security best practices and DevOps approaches. Collaborate with technical leads to enhance internal workflows and security processes. Essential Knowledge More ❯
environments. Whilst first- and second-line support are provided by others outside this organization, this role acts is ultimately responsible third-line and final point of technical escalation. Ensures rootcauseanalysis, resolution of complex issues, and implementation of preventative improvements where needed. Innovation and Technical Exploration - responsibility for driving innovation within the software domain, identifying emerging More ❯
Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: FMEA, DFM, DTC, SPC, Takt time, Automation, Production improvement, Lean manufacturing, Rootcauseanalysis, Strong communicator, Analytical At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that … in electric motors for aircraft propulsion. As a Systems Design Engineer, you will support electrical machine System Design projects throughout the product life-cycle, from initial requirements capture and analysis, through concept generation, design, manufacture and verification & validation. The Role Systems Design Engineer is a role where you will be responsible for developing overall system related technical decisions, while … analyse requirements, develop system architectures, design concepts and down select to a final engineering solution. Support the definition of the system V&V plan and support system testing and analysis Prepare documentation for system qualification and aircraft certification Help identify continuous improvement opportunities and contribute to the Safran Electrical & Power improvement journey Desirable Experience We are looking for candidates More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
MHA
end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and rootcauseanalysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would … Managers to create a customer engagement plan for your region. The primary focus is to continuously improve services, saving time and removing frustration. Using your own knowledge and detailed analysis of tickets and current trends to identify and drive opportunities for improvement. A key part of the role is to help our customers to achieve value from IT through More ❯
responsibilities: • Act as the final escalation point for IT support issues, providing expert resolution for complex technical problems • Identify, diagnose, and resolve recurring issues to prevent future incidents. Conduct rootcauseanalysis and implement permanent fixes • Provide effective and efficient operational support of third party and internally managed infrastructure solutions • Liaise with business units and corporate functions … competencies: • Strong knowledge of infrastructure technologies, solutions, procedures and processes • Good understanding of licensing and asset management • Understanding of IT within a manufacturing environment • Excellent communication • Problem solving and analysis • Project Management • Continuous improvement mindset Beneficial education, experience and skills: What Crown Offers You The opportunity to build a career in a multi-cultural environment To be rewarded fairly More ❯