milton keynes, south east england, united kingdom Hybrid / WFH Options
Bechtle UK
o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough rootcauseanalysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and rootcauseanalysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯
Databricks, balancing cost and performance Ensure access controls, GDPR compliance, and security standards Work with other stakeholders on system changes and reporting needs Act as the escalation point, driving rootcauseanalysis and preventative measures. Mentor colleagues and promote best practice in data engineering Build expertise in Unity Catalogue and other governance tooling Essential Strong experience designing More ❯
Databricks, balancing cost and performance Ensure access controls, GDPR compliance, and security standards Work with other stakeholders on system changes and reporting needs Act as the escalation point, driving rootcauseanalysis and preventative measures. Mentor colleagues and promote best practice in data engineering Build expertise in Unity Catalogue and other governance tooling Essential Strong experience designing More ❯
uptime, performance, and efficiency while continually improving automation, monitoring, and security. RESPONSIBILITIES Serve as the final escalation point for IT issues, resolving complex technical problems and preventing recurrence through rootcauseanalysis and permanent fixes. Deliver reliable operational support for both third-party and internally managed infrastructure, ensuring compliance with security, governance, and audit requirements. Partner with More ❯
risk language Collaborate with external CREST-accredited assessors and deliver customer-facing vulnerability summaries Coordinate secure changes and maintenance windows with engineering teams Respond to security incidents and support rootcauseanalysis and reporting Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into More ❯
with security standards and regulations (e.g., ISO 27001, SOC 2). Implement monitoring solutions to detect and respond to real-time security incidents. Troubleshoot infrastructure and security issues, performing rootcauseanalysis in production. Mentor junior engineers in security best practices and DevOps approaches. Collaborate with technical leads to enhance internal workflows and security processes. Essential Knowledge More ❯
analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as … your findings and making clear recommendations on how to mitigate risk Using your SQL and Python skills to increase our customers’ fraud capture. While reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the … and ability to craft a story through data. Delivering industry-leading presentations for external and executive audiences with non-technical background Scoping, planning, and delivering customer-focused projects including rootcauseanalysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat More ❯
analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as … your findings and making clear recommendations on how to mitigate risk Using your SQL and Python skills to increase our customers’ fraud capture. While reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the … and ability to craft a story through data. Delivering industry-leading presentations for external and executive audiences with non-technical background Scoping, planning, and delivering customer-focused projects including rootcauseanalysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as … your findings and making clear recommendations on how to mitigate risk Using your SQL and Python skills to increase our customers’ fraud capture. While reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the … and ability to craft a story through data. Delivering industry-leading presentations for external and executive audiences with non-technical background Scoping, planning, and delivering customer-focused projects including rootcauseanalysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat More ❯
and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incident response, troubleshooting, and rootcauseanalysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap and emerging IAM More ❯
and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incident response, troubleshooting, and rootcauseanalysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap and emerging IAM More ❯
london (city of london), south east england, united kingdom
HCLTech
and support product upgrade and engineering aspects for Authentication platform and associated components Provide technical leadership and mentoring to IAM engineers and developers. Support critical incident response, troubleshooting, and rootcauseanalysis for IAM-related issues. Support audit and compliance activities with documentation and evidence of access controls. Stay updated on ForgeRock product roadmap and emerging IAM More ❯
minimise downtime.* Coordinate with vendors, subcontractors, and clients to ensure seamless service delivery.* Conduct site surveys, training sessions, load bank testing, and system acceptance.* Maintain accurate documentation and support rootcauseanalysis for continuous improvement.* Promote safety, compliance, and operational excellence across all activities.What You'll Bring* Degree or diploma in Electrical Engineering (or equivalent).* 5+ More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate cross-functional responses to service issues. Drive rootcauseanalysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. Availability Management More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Carnival Corporation & plc
to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and rootcauseanalysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
to you and the team - Demonstrate expertise in handling end to end data execution process related to labelling the tasks and be less dependent on work instructions - Contribute to rootcauseanalysis, identify error patterns and identify solutions to improve quality of labelling tasks - Responsible for identifying day-to-day process and operational issues in SOP, tools More ❯
Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: FMEA, DFM, DTC, SPC, Takt time, Automation, Production improvement, Lean manufacturing, Rootcauseanalysis, Strong communicator, Analytical At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that … in electric motors for aircraft propulsion. As a Systems Design Engineer, you will support electrical machine System Design projects throughout the product life-cycle, from initial requirements capture and analysis, through concept generation, design, manufacture and verification & validation. The Role Systems Design Engineer is a role where you will be responsible for developing overall system related technical decisions, while … analyse requirements, develop system architectures, design concepts and down select to a final engineering solution. Support the definition of the system V&V plan and support system testing and analysis Prepare documentation for system qualification and aircraft certification Help identify continuous improvement opportunities and contribute to the Safran Electrical & Power improvement journey Desirable Experience We are looking for candidates More ❯
Windsor, Berkshire, England, United Kingdom Hybrid / WFH Options
Job Box Recruitment Limited
3rd line support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing, and infrastructure teams to optimise application performance and reliability. Conduct rootcauseanalysis and implement permanent fixes to minimise recurrence of issues. Create and maintain clear technical documentation for supported applications and services. Develop and maintain monitoring and … of IT experience, with extensive hands-on exposure to application support and related technologies. Strong background in 2nd and 3rd line support within complex enterprise environments. Proficient in troubleshooting, analysis, and problem resolution. Experience with monitoring tools (e.g. SolarWinds , Azure Application Insights ). Excellent stakeholder management and communication skills. Knowledge of ITIL service management processes . Ability to work More ❯
and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to … Ability with simulation software tools, modelling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Troubleshooting ability, rootcauseanalysis, and system diagnostics. Problem-Solving: Strong analytical and problem-solving abilities with a focus on resolving complex systems issues under tight deadlines. Excellent written and More ❯
standards Support the CICD capabilities for the portfolio works with enterprise teams to improve CICD capabilities and metrics at the portfolio enterprise level drives best practices and standards including rootcauseanalysis Setting and managing the product quality standards and metrics for platform collect maintain and report metrics at portfolio level Identify patterns gaps risk and opportunities … from the metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing More ❯
Burgess Hill, West Sussex, England, United Kingdom
Randstad Technologies
standards Support the CICD capabilities for the portfolio works with enterprise teams to improve CICD capabilities and metrics at the portfolio enterprise level drives best practices and standards including rootcauseanalysis Setting and managing the product quality standards and metrics for platform collect maintain and report metrics at portfolio level Identify patterns gaps risk and opportunities … from the metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
make a lasting impact. What you'll be doing Leading the response to all major incidents, ensuring timely investigation, resolution and communications to stakeholders Driving structured post-incident reviews, rootcauseanalysis and tracking actions to completion Managing and chairing Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured More ❯
ll be doing: Taking ownership of CrowdStrike EDR , including policy configuration and SIEM tuning. Working with network teams on segmentation, NAC, and firewall controls . Leading on incident response , rootcauseanalysis, and runbook development. Managing and optimising a wide suite of tools: WAF, DDoS, VPN, perimeter firewalls, email/web security, MFA, SSO, PAM, MDM/ More ❯