London, South East, England, United Kingdom Hybrid/Remote Options
Housing Ombudsman Service
and risk management. Mentor junior team members and maintain SharePoint information management. Experience: Demonstrable experience of operating in IT systems support roles Proven experience handling complex IT incidents, conducting rootcauseanalysis, and implementing solutions to prevent recurrence. Expertise in Azure, Microsoft 365, Intune, and troubleshooting. Familiarity with cybersecurity frameworks (e.g. NIST, ISO 27001, CIS). Strong More ❯
leading our End User Analysts to deliver first and second-line support to head office, retail, and field users. Oversee incident, problem, and change management processes — ensuring timely resolution, rootcauseanalysis, and continuous improvement. Maintain and communicate service performance metrics (SLAs, KPIs, and trends) to business and technology leadership. Manage major incidents and coordinate cross-team More ❯
and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to … Ability with simulation software tools, modelling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Troubleshooting ability, rootcauseanalysis, and system diagnostics. Problem-Solving: Strong analytical and problem-solving abilities with a focus on resolving complex systems issues under tight deadlines. Excellent written and More ❯
Ensuring compliance with business continuity, disaster recovery, and cybersecurity standards. Driving best practice, continuous improvement, and knowledge sharing within the engineering team. Supporting the team in critical decision-making, rootcauseanalysis, and fault resolution. About You 3+ years in a senior broadcast engineering role, ideally with project delivery experience. Solid background in IP broadcast systems and More ❯
and Fortinet equipment. Deploy and maintain VPNs, routing policies, and firewalls across classified environments. Work with Systems Engineers to integrate new network components into live systems. Provide network diagnostics, rootcauseanalysis and incident resolution. Support system upgrades, patching and compliance checks. Create and maintain technical documentation for all Network Engineer activities. Requirements: Active SC clearance or More ❯
maintain network and platform equipment within client sites and the company’s private global media network Troubleshoot and resolve complex connectivity and platform issues, driving first-time fixes and root-causeanalysis Provide responsive, customer-focused support via phone and email, meeting SLAs and ensuring high satisfaction Collaborate with engineering and development teams on escalations, provisioning projects More ❯
customer-specific tests to secure final approval. Provide expert guidance and support throughout the acceptance process. Issue Resolution Respond to issues identified during testing or customer feedback. Lead troubleshooting, root-causeanalysis, and technical support to resolve complex system problems quickly. Qualifications & Experience Bachelors degree in Aerospace, Electrical, or Systems Engineering, or a related field (Masters a More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Significant experience in Quality Systems within the biopharmaceutical/pharmaceutical industry, with a strong understanding of GMP and regulatory standards. Proven background in Pharmaceutical QA, including audits, inspections, investigations, rootcauseanalysis, and change control. Experience managing electronic Quality Management Systems and document/records management in a regulated environment. In-depth knowledge of data integrity, computer More ❯
Gosport, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sopra Steria
and maintaining network architecture. Configuring and managing firewalls and network security systems. Monitoring and optimising network performance. Proactively identify and resolve issues and providing technical support, incident response and root-causeanalysis for network faults. Collaborate with multi-functional teams to deliver project requirements. Document network configurations, maintain standards and protocols, support audits and compliance. What youll More ❯
Designing and building new UI/web components Developing new integrations to third party services and AI models Help triage bugs, investigate production incidents, and contribute to postmortems and rootcauseanalysis Participating in code reviews, collaborating across technical and non-technical teams and stakeholders What We're Looking For Our ideal hire will: Enjoy -actually- building More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Michael Page Technology
including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a business partner to Functional Leads and SMEs, providing analysis, insights, and guidance to identify opportunities for process and system optimisation Support business projects and new enhancements, integrations, and business software - including solution design, producing spec/Business Requirements … Regression, SIT and UAT); roll out/launch and training Ensure retail/3PL EDI connections and documents are effectively managed and are compliant. Assisting with queries and undertaking rootcauseanalysis where necessary, including taking corrective action following customer chargebacks or disputes due to non -conformance. Profile A successful JD NetSuite Support Analyst should have: Experience More ❯
and report on quality metrics including customer escapes, scrap rates, and inspection turnaround Champion a right first time and quality-first culture across the production floor Lead investigations into root causes, develop corrective actions, and embed long-term quality improvements Manage the non-conformance process (NCRs, MRB) and ensure timely, effective closure Refine inspection processes and control plans to … to take ownership of quality through collaboration and accountability What we re looking for: Minimum 3 years experience in a manufacturing or production environment Proven experience in quality systems, rootcauseanalysis, and continuous improvement methods Confident user of Excel and PowerPoint Strong communication, analytical, and problem-solving skills Proactive, self-motivated, and committed to excellence Must More ❯
high customer satisfaction Monitor and maintain IT service operations to prevent service disruptions Act as an escalation point for complex Service Desk issues providing advanced support as needed Conduct rootcauseanalysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and More ❯
london, south east england, united kingdom Hybrid/Remote Options
Axiom Software Solutions Limited
Periodic cadence with delivery team to: • Provide them with customer feedback/inputs on the proposed solution • Review the test cases to check 100% coverage of customer requirements • Conduct rootcauseanalysis to understand the proposed solution/demo/prototype before sharing it with the customer • Deploy and facilitate new change requests to cater to customer More ❯
and capitalise on risks and weak signals, proactively analysing them to prevent further risks and propose mitigation plans with suppliers. Communicate effectively with suppliers, managing non-conformities through investigation, rootcauseanalysis and implementation of corrective actions Oversee quality events and monitor processing time, contributing to handling supplier deviations Promote best practices and innovative improvements among suppliers More ❯
adapted to regulated or safety-critical environments.. Introduce best engineering & delivery practices - improve and report on velocity, release cadence, defect rate, and other metrics. Champion continuous improvement - lead retros, rootcauseanalysis, and quality initiatives to reduce bugs, unblock teams, and increase predictability. Requirements We want to hear from you if you Have experience in: Experience managing More ❯
effective outcomes to the problems in hand. Lead problem resolution efforts to ensure timely and effective outcomes.Report and escalate when necessary, ensuring full transparency throughout Be accountable for the 'RootCauseAnalysis' lifecycle and ensure accuracy and quality is obtained collaboratively with our 3rd party suppliers. Assess and manage risks associated with services and recurring problems. Work … stakeholders to improve existing processes and performance and feeding back successes and any concerns in implementation of these improvements. Conduct 'Trend Analyses' to identify and eliminate common factors that cause incidents.Then escalate and communicate onwards as necessary with suggested solutions and mitigation. Ensure awareness of workarounds are communicated to wider business areas. For example, and not limited to the More ❯
experience in Data Quality Management and enterprise tooling (MS Purview). Strong understanding of data governance frameworks, metadata management, and master data principles. Ability to identify data issues, perform rootcauseanalysis, and implement corrective actions. Experience developing and maintaining Data Dictionaries, Catalogues, and Business Glossaries. Excellent communication and stakeholder engagement skills, with the ability to influence More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid/Remote Options
Platform Recruitment Limited
quality audits and assessments Work closely with engineering teams across design, verification, validation and packaging Partner with suppliers and manufacturing partners to enforce quality requirements Investigate product issues, perform rootcauseanalysis, and drive corrective actions Support certification and customer reviews with thorough documentation Lead continuous improvement initiatives to enhance efficiency and reliability What Were Looking For More ❯
experience in Data Quality Management and enterprise tooling (MS Purview). Strong understanding of data governance frameworks, metadata management, and master data principles. Ability to identify data issues, perform rootcauseanalysis, and implement corrective actions. Experience developing and maintaining Data Dictionaries, Catalogues, and Business Glossaries. Excellent communication and stakeholder engagement skills, with the ability to influence More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Sanderson
application teams to ensure databases and solutions meet performance and capacity requirements. Drive automation and standardisation of database processes. Manage incident, request, and problem resolution for database issues. Conduct rootcauseanalysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, success rates, and incident metrics. Support disaster recovery planning, testing, and execution More ❯
and resolve incidents to ensure business continuity. Lead troubleshooting efforts for critical incidents across LAN/WAN, wireless, and hybrid environments. Collaborate with cross-functional teams for issue escalation, root-causeanalysis, and resolution. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package More ❯