51 to 75 of 102 Root Cause Analysis Jobs in the South East

installation, setup, configuration and troubleshooting activities Ensuring compliance with agreed service level agreements and customer service targets Analysing recurring technical issues and contributing to root cause analysis and corrective action initiatives Maintaining up-to-date technical knowledge across products, systems and support processes Assisting with the creation ...

support processes . You'll work closely with development teams, infrastructure, and global support teams (including London and New York) to diagnose issues, identify root causes, and implement effective solutions. Key Responsibilities Troubleshoot and resolve production system issues across Windows servers, SQL Server, and Oracle environments Perform root cause analysis and implement fixes (code, SQL scripting, configuration) Liaise with internal teams (Infrastructure, Network, DBA, Helpdesk) and external stakeholders Provide clear communication and updates to business users and support teams Support application releases and ensure smooth deployment into production Contribute to system stability, scalability, and security ...

Responsibilities Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud … peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint ...

Support mission-critical systems across secure defence sites Carry out planned maintenance, firmware updates and infrastructure upgrades Diagnose and repair hardware faults through structured root cause analysis Install and configure servers, network infrastructure and virtual environments Support military exercises, trials and customer acceptance testing Deliver operator ...

recovery activities and ensure actions are prioritised effectively. Produce timely and accurate incident communications, status updates, and executive reporting. Facilitate post-incident reviews and root cause analysis activities. Track remediation actions and support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. ...

processes align with regulatory, customer, and internal quality standardsLead deployment, communication, and training of engineering processes across teamsDrive continuous improvement initiatives using lessons learned, root cause analysis, and performance dataCollaborate with discipline leads to streamline workflows, remove inefficiencies, and embed best practicesMaintain process documentation, templates, and guidance ...

encryption equipment Carry out planned maintenance, patching, firmware updates and system audits across customer sites Diagnose and repair complex hardware faults through structured root cause analysis Install, configure and maintain Windows Server, virtualised environments and secure network infrastructure Support military exercises, demonstrations, customer trials and acceptance testing ...

configuration and integration standards and controls for integrity, availability, supportability, compliance and resilience. Drive service quality through prevention, automation and continuous improvement, including monitoring, root cause analysis and action to keep technical debt low. Lead application strategy, guardrails and roadmap alignment, working with CIO Group Architecture ...

configuration and integration standards and controls for integrity, availability, supportability, compliance and resilience. Drive service quality through prevention, automation and continuous improvement, including monitoring, root cause analysis and action to keep technical debt low. Lead application strategy, guardrails and roadmap alignment, working with CIO Group Architecture ...

carrying out planned maintenance across a site ensuring maintenance procedures are followed Be an integral part of the engineering team, responding to breakdowns establishing root cause analysis to limit breakdown reoccurring, improving machine reliability and performance Willing to learn and adapt to role requirements Hands on ownership ...

electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work ...

alerts, and dashboards, spotting risks early and supporting proactive solutions You'll support incident and problem management, helping restore services quickly and contributing to root cause analysis You'll assist with system changes, maintenance, and failover activities, ensuring platforms remain resilient and operational You'll collaborate closely ...

will: Sets up and operates equipment to test/calibrate units/sub-assemblies as per instructions, specifications, and procedures. Perform troubleshooting and failure analysis of analogue and digital circuitry to component level Provide detailed written failure description with root cause analysis to production and engineering. ...

rates, and ticket volumesManage incident escalation processes to minimise business impact and ensure timely resolutionConduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plansEnsure accurate and timely production of daily, weekly, and monthly operational reportsManage service desk budgets, forecasting costs, and identifying cost optimisation opportunitiesOversee … programmes to capture qualitative and quantitative feedback\n Continual Service Improvement (CSI) \n \n Identify, propose, and implement service improvements through data-driven analysis and trend identification \nMaintain a CSI register, tracking improvement initiatives from identification through to realisation of benefitsLeverage automation, AI, and self-service opportunities to improve ...

addressing customer satisfaction concerns. Key Responsibilities: Answers incoming calls and emails from customers experiencing technical issues and documents all pertinent end user information. Performs root-cause analysis on technical issues and provides quality troubleshooting with patient step-by-step instructions to resolve problems. Remotely connects and disconnects … other departments to make recommendations for corrective actions. Collaborates with management to investigate suspected problems the photo booths may be encountering that would cause loss of revenue at locations. Provides one-on-one end-user photo booth training, as needed. Assists supervisors in monitoring and supporting the photo booth ...

Deliver 3rd-line support for complex network incidents, driving timely resolution and service restoration. \n § Engage with vendors for incident escalation and conduct thorough root cause analysis (RCA). \n § Work with service delivery and project teams to support new implementations and provide technical design input. … change management and service management processes (e.g., ITIL). \n § Knowledge and exposure to 4G/5G infrastructure and building blocks. \n § Excellent communication, analysis, and stakeholder-management skills. xohmjla \n § Automation/script experience (Python, Ansible or equivalent for operational efficiency. ...

data models and performance tuning Support and enhance Access and VBA tools used for workflows, reconciliations and reporting Provide production support including incident management, root cause analysis and ongoing system improvements Contribute to the evolution of data platforms, including use of cloud technologies such as Databricks ...

enhancements. Document and escalate complex incidents to ensure timely resolution. Assist in the development of user guides and training materials for system users. Conduct root cause analysis to prevent recurring issues. Act as a liaison between internal teams and external vendors for application-related matters. Maintain compliance ...

DHCP, TCP/IP, VPN connectivity). Familiarity with IT service management tools and incident handling processes. Ability to follow structured troubleshooting methodologies and root cause analysis techniques. Strong communication skills, with the ability to explain technical issues clearly to non-technical users. Customer-focused approach with ...

ensuring successful execution Reviewing technical documentation, traceability, testing evidence and product release activities Supporting product approvals, audits and compliance activities Driving technical problem-solving, root cause analysis and continuous improvement initiatives Supporting programme planning, technical governance and delivery milestones International travel approximately 4-5 times per year ...

resources, IP allocations, and routing policies Proven line management experience, including team leadership, mentoring, and performance management Strong understanding of change control, incident management, root cause analysis, and operational governance Experience managing carrier, supplier, and third-party provider relationships Strong documentation standards across network diagrams, SOPs, runbooks ...

Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation. Own QA metrics, perform root cause analysis, and champion continuous improvement in ways of working, processes, and tooling. Proactively support team members through mentoring, coaching, and management ...

/systems, working to the ethos of being one team. Adhere to the departmental Escalations & Major Incident Process relevant for each customer Assist with root cause analysis to identify corrective actions and permanent fixes, supporting the internal PIM team/process. Improve team efficiency by highlighting amendments ...

teams (2nd/3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

materials Verifying products against engineering drawings and specifications Conducting product testing, pressure testing and verification activities Investigating non-conformances and quality issues Supporting root cause analysis and corrective actions Maintaining quality records and documentation Assisting with audits and quality system activities Working closely with Production, Engineering ...