Director, Workforce Management (Verint)
- Hiring Organisation
- American Express
- Location
- Brighton, East Sussex, United Kingdom
- Salary
- £ 120 K
Qualifications:Master's degree (MBA or related field or related experience).Verint Workforce Management certifications or advanced Verint implementation experience.Experience leading cloud migrations or SaaS modernization initiatives.Experience integrating Verint with telephony, CRM, or digital servicing platforms.Experience with AI-enabled workforce optimization capabilities, automation, and digital channel management.Experience managing enterprise vendor ...